They did a great job on my hair, but it's not hard to cut all the hair off, which I ask for. This is my go to place for haircuts. No problems.... read more

My daughter and I had a great experience here. We really loved the haircutting, and she said she really liked it, even though she was a little nervous because it was the first time getting her hair cut and she very sensitive to having it brushed. Thanks so much! read more

Thank you to the rest of the staff that was there today!!!!! I was HARASSED while with my child today by the lady I made this review about over a year ago!!! I was cordial and nice today when speaking with her asking where we needed to sit for waiting. And she even commented on how she knows I don't let her cut my sons hair! I let it go and ignored her comment and proceeded to get his hair cut with someone else. We laughed and chatted with all the other stylists after my sons hair cut. Then at checking out she goes to the register to take a photo of me and says "like you took a photo of me"!! While I'm with my child and I asked her to repeat herself because I'm in awe that she's really doing this. So I tell her manager and she tried to deny it! read more

Great Clips - She cannot cut hair still - Hair Salons Near Me - American Canyon, California

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I have gone to Great Clips since they opened in American Canyon. My favorite stylist is Elena. I just check in on line, wait for Elena. She knows exactly how I want my haircut. I go every 2 1/2 weeks to get a cut. If she is on vacation I have no problem having someone else cut my hair. They are all very professional and friendly. Great shop for our great city. read more

Great Clips - Hair Salons Near Me - American Canyon, California

Daughter went in and asked for a longer shoulder length shag with layers. Shoulder length being the optimal word. Her hair was to the middle of her back originally. Woman referred to the picture 2 times. It's not a complicated cut. She was told multiple times like the pic. Welp Her hair is about 2 inches from the jaw. The bangs look like when your child gets ahold of scissors and gives them self a hair cut. Literally not even close to the picture or suggestion. I do not understand what the "stylist" was thinking. Lesson learned for my kid to speak up when getting your hair cut. Avoid this place unless you want to appear like you let a kindergartener cut your hair. Seriously shit read more

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Sign says open 10am-7pm on the door and it's closed at 12:30pm. What a waste of time, don't bother

Do not come here this place is trash they fucked up my hair so somewhere else but here read more

Great Clips - Hair Salons Near Me - American Canyon, California

Great clips Is awesome. I met Gloria today Took very good care of me. She gave me advice in taking care of my hair. Recommended great products and techniques in washing my hair. Gloria took her time and answer all my questions. I highly recommend this place. I am very happy with my haircut ! Will be back. Open right on time. My hair cut was fast and efficiency was out in 30 min! read more

Great Clips - Hair Salons Near Me - American Canyon, California

I love this Great Clips so much! They're clean and have amazing service! I've been coming here for a while now, as well as my brother and father, we all get our hair cut/trimmed by Myra, she is an amazing stylist! She gives very good suggestions for our hair, like what to do, which style would suit us! We always take her suggestions because she can always tell the right thing for each of us! She's an amazing employee, with the most outstanding service! read more

Awesome stylists and great customer service..! Always happy with my haircut and price is affordable..!

This Great Clips is located in the same shopping center as Walmart in American Canyon, right across from Jamba Juice. I've taken my 7 yr old nephew there twice so far and we've had a wonderful experience each time. We had tried a couple of barber shops before Great Clips because I thought they would be the best at cutting and lining up boys' hair. Although, they did good jobs, the wait was always super long, the customer service was non-existent and the overall environment was just too loud for a little kid. But then we found this Great Clips! My brother recommend this Great Clips because he said they do a great job on him so I decided to give them a try. Mayra was our hairdresser both times and she did an exvellent job on my nephew's hair. His side burns were done perfectly, to a fine point, and the hairstyle was done exactly how we described it. His kids' cut was $15 which is a totally great price. Mayra not only did a great job on the haircut but she engaged with my nephew and you could see how relaxed he was with her...the lollipop afterwards also was a plus. The wait wasn't long either. I highly recommended checking in online before you go that way they have you on the list when you get there. Great cut and great service! Highly recommend, especially for kids. The most important part was that my nephew really enjoyed it and even looked forward to going back. Thank you Mayra for making him feel so comfortable! read more

Great Clips - Mom and son after his fresh cut! - Hair Salons Near Me - American Canyon, California

So I took my 2 sons in yesterday to get a trim before starting school today. I asked for a 1 on the sides and a 2 on top because I brush their hair forward and spike it up. After I told her I left because my mom was picking them up for the day because I had a meeting. Emma was the person who cut their hair and she BUTCHERED my kids hair. First off they are shaved almost completely bald, and the hair is so uneven and off center my husband is having to shave them down again tonight. At $17 a hair cut ( and my mom tiled $3 each kid as not to be rude so $40) I feel robbed. I would not recommend this place to anyone. Please save yourself and your hair and go somewhere else. read more

Great Clips - Uneven bald heads - Hair Salons Near Me - American Canyon, California

Should be named CRAPPY CLIPS. Liars! Rude! Not for me to get a haircut but my little kid. Came in at 8:10 and told me they're closed. Mentioned that it said online they were open til 9pm. They said I was wrong and misread it. That the Napa location was open til 9pm. They argued acting as if I'm a moron. Well they're the dumb ones. I was going to suggest someone at corporate merely look into the online posts for different hours of operation. read more

Great Clips - Hair Salons Near Me - American Canyon, California

There's about a 1 in 100 chance that you walk out of here with a "great" clip. I walked in asking for a TRIM on the sides and around my ears. I walked out with half of the top of my head exposed for no reason. I have no idea why or how this happened, but I just got the absolute worst haircut of my life from this place. They can give me a lifetime of free haircuts and I'd still never go back. 3/24/2021, they lost my business for good. They were nice enough to give me a full refund, I think that's because everyone in the store could see how shitty this was, it didn't take any convincing. But damn, they're not good at cutting hair. Horrible read more

Great Clips - Hair Salons Near Me - American Canyon, California

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Leila is such a nice hairstylist. Really sweet and knows what shes doing.

I went to this place four times and only once they gave me a good haircut . The last and four one was the worst haircuts o ever had. Stay away from this place unless you want to get scalped . I am so pissed with the bad haircut . read more

Do not come here to get your hair done. I had been growing out my hair for a year and finally decided to do something different and get bangs. I showed the woman a picture of what I wanted (posted below) but she cut it completely different. The way she had parted my hair made it look like I had a bald spot. I had asked for two longer strands on the side of my bangs and she had cut it first and then asked "like that" as if I could get my hair back if it wasn't what I wanted. The woman was very sweet but did absolutely horrid on my hair. I almost cried when I saw it and had to cut more of my hair when I home to fix it. This other woman also ruined my boyfriends hair. The fade is awful. I regret coming here, an absolute rubbish experience & I will not be back. read more

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Completely chopped off my sons hair. Asked her to take an inch, cut off 5! Could not do a proper fade or taper. Ruined what should've been a special day. At least be honest about what you can or can't do when someone shows you a picture. Stay away unless you don't care about the quality of cut you're getting. read more

There are quite a few Great Clips in the area, but I always try and make sure I drop in on the American Canyon one at Napa Junction, right across the parking lot from Starbucks. With the check-in app, I never have to wait long. With the personal instructions they keep in their computer, there's never a mistake. But what makes the place are the stylists themselves. If you want to vary a touch from the instructions they have from your last visit, they are always willing and able, and even come up with nice suggestions. I highly recommend Jessica, who is friendly, classy, and gives me the perfect cut every time. Same with Lisa. It's always a pleasant experience there, and that means something. Means a lot, actually. Great price and great people. Bravo. -- JFKBungart read more

I asked for them to cut my bangs at my eyebrows and literally cut it shorter than at my eyebrows! 1 star wouldn't recommend and i asked for a trim of my hair and completely made it uneven and choppy. read more

Lisa is the only one my husband will go to for his haircut He literally would hunt her down and always seem to find her. He started with Lisa years ago at Supercuts in Vallejo then in Napa and now here. She's such a breath of fresh air...calm, takes her time and knows exactly how my husband likes his hair. read more

I Made my husband a appointment right as soon as they opened and after a hour waiting he came home ! I immediately called the salon and spoke with jessica and she was very apologetic and gave my husband a free haircut for the inconvenience! My husband was very pleased with his haircut as usual as they always do such a nice job ! I highly recommend this salon and am very thankful for jessica and her professionalism and kindness read more

There is a stylist name Leila. DO NOT go to her. She can't even read and practically shaved my head. I was so upset. I spoke to the owner and he wouldn't do anything about it either. I would never go there again as long as she works in that salon. read more

It's a shame, I used to really like this place but it has really gone down in terms of quality and customer service. The last time the lady who cut my hair completely botched it. I ask for a high fade and she faded from a 1 to a 1 and 1/4. That's basically nothing, so I ended up looking like I just came back from military service. And to make it worse, she wasn't apologetic and had a stand-offish attitude about the whole ordeal. Also their check-in system is flawed and frustrating. Yesterday I checked in with a 17 minute wait time and when I got there it was a 50 minutes. So I left and wasted 20 mins driving there and back. Today I checked in with a 25 min waiting time, but this time I called to confirm. They told me the wait time was actually 40+ minute! It's just not worth it, but if you have no choice then make an appointment (preferably with Elena, she's one of the few good ones). But I would look elsewhere until they address their issues. Don't reward bad business practices. Hate to see a good thing go downhill. read more

Stopped by today for a haircut. The sign at the door said checkin on line and I did. It said 21 min. After 5 min. The time changed to 39 min. I still waited. After an hour I get a text saying to be in the parking lot in 15 min. That's the same parking lot I have been setting in for an hour. I hope the hair cuts are not as bad as the management. I gave up and left. read more

Terrible manager. All workers wear a mask. She refused to wear a mask when we were in the middle of the pandemic. Today same. I asked her to let a boy go before me, so I could get helped by one of the stylists. She then went to the back, had the next stylist help the boy and had me wait. read more

I utilize a number of great cuts locations with awesome results but American Canyon is horrible. The woman behind the counter is unable to work the computer,she ignored help from co workers, and "walk in's" are not welcome. The wait time Sunday afternoon was 72 minutes and growing while this women was fumbling with the computer. I was told: "You are suppose to download the application and register before you get here!" Normally I do online check in for my own convenience. This time I didn't- we were driving by and I new the wait would be longer but I did not expect to be reprimanded. We drove 14 minutes to the California street location, had a great haircut, got pizza next door and drove home in less than the estimated wait time at American Canyon. Don't waste your time here, they do not value the customer-Drive into Napa for a great cut! read more

The worst ever! Cut my daughters hair so short when we only asked for a 1/2 inch trim.

Great place! Been coming here for years now. I'm always a satisfied customer. Customer service is great and the stylists are all great and friendly as well. There can be pretty long waits, so you should definitely try to go during non-peak hours. Although a bit pricey, they have a pretty large amount of hair care products as well. My. Hair grows fast so I'll definitely be back in another 3-4 weeks, lol. read more

La sandra is her name she messed up my Son's hair. She only spent 5 mins to cut my sons hair. Wtf she's in hurry didn't even blow hair out I have to asked!!! Still gave her $2 tips not worth it read more

Great Clips - Ugly haircut - Hair Salons Near Me - American Canyon, California

Arrived early am! Got a hair cut from Mayra! She is good, professional, does not talk too much! Which is a plus for me. She patiently listens to what you need and very chill person. $18 for womens bobcut. You can pay cash or card. Establishment is clean. Theres a 2$ coupon off on the receipt for future use that expires 2mos from the day you got your haircut. I did not use the app check-in, since it is early morning and I knew no one will be there. read more

I just got my hair cut today very very disappointed this young guy Joshua cut my hair he must of not heard word I said he butchered my hair he cut it way to short !! I know next time let the lady's do they take there time and do it right . You suck Joshua !!!!!!! read more

Let me begin by saying that I've been a Great Clips customer for over 10 years. I relocate fairly often for work, so I've been a regular customer of franchises in Paso Robles, Clovis, Fresno, Sonoma and Bakersfield. I recently made my sixth visit to the American Canyon location and, over the last three months, the service has gone steadily downhill. On my most recent haircut, the stylist was super rushed and the cut didn't grow out well. On my last visit, I used the Great Clips android app to sign-in and resigned myself to the 60 minute wait. When I arrived, about 15 minutes after I made the appointment, there were several stylists working and the waiting room was full. I was fourth on a list of five. After a point, I noticed that as the stylists finished with a customer, they simply disappeared... until there was only one stylist working. It was right at the 1 hour mark when I noticed that the person having her hair cut had jumped me on the wait list (yes, a stylist had confirmed me in the system when I arrived). At this point, I've been in the waiting area for 45 minutes and no one even bothered to say "sorry for the wait". I checked the app and my appointment was pushed out another 18 minutes - I walked out. I work about 10 miles from the Martinez franchise and, despite the inconvenience, I gave that location a try tonight. Every customer that walked through the door was greeted immediately. The wait time was reasonable (15 minutes). The stylist noticed how bad my last cut was - she took her time and did a great job in cleaning up my hair. Stylists at the American Canyon location are just going through the motions - no sense of customer service at all. They lost me as a customer. read more