The worst customer service the stylist don't take the best in the line they leave you sitting till their favorites walk in sat Ana hour and waited just for them to never call my name after checking in a hour earlier read more

We came in and there was about a 2 hr wait so in the meantime we ran some errands, then we came back. Molly did an excellent job on my son's hair he just loved his haircut! Very friendly staff! Recommend checking the website to see the wait time beforehand. read more

i dont like curtain bangs i got from shelly. She didnt stay in the bang area. She cut into the rest of my hair. I want to cut bangs that were already there. Now I have to wait for the weird chunks on the sides to grow out. She kind of rushed thru the job. She said she was very experienced but that does not mean good. :( read more

I just walked out. I was next up, and another stylist took another guest before me. He was below me in order of check in. A manager was at front desk and saw everything and did nothing. I tip big, a trim is $10, I pay $20. A cut is $18, I pay $30. Horrible service considering I've been there numerous times, with the stylist each surprised with the tip I leave. Never again. read more

Didn't have an appointment. Less than 10 minutes of waiting. My haircuts are pretty basic. Nothing fancy. $20 for a haircut. $18 if you're over 65. The young lady cutting my hair was very pleasant and professional. read more

That was the best place I've ever gotten my haircut it was cheap affordable they were kind respectful and they even gave me a discount cuz I was a kid I recommend this place 5 out of 5 Stars bro best place ever plus that the vibe was very good read more

Gave me a great cut, I always ask for a shag haircut, believe it or not, not all places know how to do this cut very well. Very nice people, took my dog in with me, as the day was hot, they didn't even bat an eye, they loved her. Highly recommend. read more

I'm surprised to read so many negative reviews. I started coming here a little over a year ago after leaving another place that I went for quite a while that went downhill. I have been treated so well here by all staff members, and the haircuts have always been quite good. Myself and my two boys get our stuff done here and they do exactly how I ask every time never anything crazy and they're always very patient. My only advice would be to make sure you check in online because it can go from nobody to 20 people on their waitlist pretty quickly. read more

I would not recommend that barber. It seems as if they are fresh out of training with little to no over site. This time they managed to cut my ear twice due to negligence. She just did not seem to want to put any effort in. Then she tried to stop the bleeding by using a tissue, putting it on her counter and then using the same tissue multiple times. When done, she threw the bloody tissue away in the front can ban the register, never properly cleaning her counter before moving on to the next customer. The fault is at least somewhat with me for going to a chain business like this. I will be keeping with Cirpiani's I guess. read more

Great Clips - Ear cut by barber - Hair Salons Near Me - Carson City, Nevada

I got my hair cut on Friday and it looks awesome!! I'm not sure who cut my hair, I forgot her name. Great customer service and I like the online check in process. I also like the business hours, with the hours I work it's hard getting to a place that does hair cuts since I get off work at 5:30pm. Overall super happy, I definitely will be coming back. Thanks again! read more

I can see why some folks don't like this place a lot. Getting the check in thing worked out is important in making it a quick easy trip. My trip to this great cuts was just that, quick and easy. The gals who cut the hair are nice and easy going. They do a decent job on my mid fade. read more

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Amber gave me the coolest haircut I could have hoped for! I haven't been here for awhile, and needed some layering done to the back of my hair. Not only did she do that, but also fixed up some parts that I needed help with! I hope to get another haircut from her soon, 10/10! read more

I REGRET GETTING A HAIRCUT TODAY Usually have a good experience in Reno Great Clips though today proved that to be wrong. Had the unpleasant pleasure of having Sarah as my stylist. As soon as I sat in the chair I immediately felt like I was interrupting Sarah's time as she had no costumer service and a huge annoyed attitude with her. I wanted to leave but it was too late because she started to hack and slash at my hair. Once my hair was completed by her standards I was left with a choppy uneven mess. The entire tome it felt like she gave zero shits about me as a costumer and her job in general. I would not recommend a haircut from Sarah. I give this 2 stars only because I know Great Clips can do better than this. read more

Would give zero stars if I could my mother got her hair trimmed today and when she got home it was totally uneven looked ridiculous. So she drives back about 20 mins one way and the manager Acknowledge it was crooked and did "fix" it by teller her she should wash and blow it out that might help.... she never even apologized for the inconvenience and the fact that she walked around most the day like that. The Manager should have refunded the money she payed and her tip!!! The same thing happened to me about 6 months ago at the same place so needless to say we will never go back I can deal with mistakes everyone makes them but the lake of custom service and appreciation. We can go anywhere else so we will. read more

I'll never return and advise anyone reading this to do the same. The company gets you use their app to check in, but multiple people working cant be bothered to ask if I'm there. They ran through 3 people as I see my name next in the queue. Delete the app and spend your time and money at a local place where a tip means something. read more

these barbers dont know how to cut hair. they managed to go 3 for 3 and mess up my whole family. if you want a good cut, avoid any great clips in general but especially this one. read more

Saw the reviews and was hesitant to come here but glad we did! Took my mother, whom has Alzheimer's. They were super patient and very sweet with her. I'll definitely bring her back again! read more

Very unpleasant experience at Great Clips on 3250 Retail Dr., Carson City. I went to great clips this morning hoping for a hair cut and some friendly enter action, but instead got greeted with a stylist who had a huge chip on her shoulder! Rude, rude and more rude was the vibe given to me. I don't know what her problem was but working in service means you not only do your job but you do it with pleasantry. I did not get her name but she was the only one with pink hair, tattoos and black rim glasses. I walked in and thought, wow she is pretty cool until she opened her mouth! Way to make a BAD first impression. I hope other people are not treated this bad, and if they are they post to let others know this Great Clips needs to put their employees in check as they service the public. With this pandemic happening stores that are open should not add to the negativity we are all experiencing! I took my business else where - enough said! read more

Yucky experience here. I took my daughter ( 6 years old)in for her first haircut in over a year ( 12inches or more) cut off, and from the moment we walked in the staffs attitudes were cold and short. Absolutely no good customer service. After paying we walked out to the car and I noticed my daughters hair was SO strangely and uneven. We came back in for a clean up and the stylist argued with me a little until I finally spoke loud and told her the cut was BAD. She then cleaned it up and as we left I said "thank you" with no response from her. This was an exciting day for my daughter and the stylist did not say one word to her the entire time!!! We will never return here, the environment is too unfriendly and I regret ever taking my daughter there. When people pay for a service the least the stylist can do is be a little friendly. YUCK! read more

Super simple and easy cut. Was in and out less than 15 minutes and I'm actually very happy with my haircut. Great place.

Awful, awful experience. First of all, I scheduled an appointment over a week ago....still waiting for the text. I reschedule and went today. I'm sitting outside waiting and the hairdresser calls someone else when I was next up. My haircut is awful, uneven, and chopped up. This place needs a manager who checks every haircut before the customer leaves. My haircut should have been free. I will never go here again and I highly recommend you think twice about going here. I question if the hairdressers license are real. Just because they are posted doesn't mean they are real. These so called hairdressers need to go back to school. read more

Came as a walk in very hesitant to get my hair cut but Rayliene was awesome super comforting and talked me through everything she did, cut and style came out amazing and she listened to everything I asked. Thanks girl for the very high quality cut at a super low cost I love my hair and will definitely be coming back to you in the future. read more

I wish Yelp had a minus stars rating! If you want someone to not listen to you, and cut your hair the way THEY want to cut it.... this is the place for you. Took my son here for a haircut and he was butchered big time by Laurie! Told her to clip the sides and back with a number 2 clipper, the top with a number 3. I look away at a magazine for a second, and she is Buzz cutting my son's hair!!!! And totally way too short. I mean he is almost bald, going to have to wear a hat for a while. I did not say to give him a buzz cut! His hair is unevenly cut and just totally butchered I am livid! I think if I would have given the two year old neighbor kid a pair of scissors she would have done a better job! Heed my warning and do not give this place your business unless you want jacked up hair or to look like a "Skinhead". Had to go out and buy him some hats to wear because it looks so horrible. read more

Never again! went in with shoulder length hair wanted it cut to jaw line. Showed her a picture. Told her I wanted the top a little shorter and long layers. The top of my hair is now 3" , the back is in short layers except the bottom which is about 3" longer than the rest. Sides are the same. I look like I have hairy dog ears hanging down. She went crazy with the thinning shears. I have curley hair. now I have a huge fuzz ball on my head to boot. Don't think it can be fixed unless I get my hair cut into a 1970 Shagg hair cut. I'll have to live with this mess on top of my head for a year before I can get it done correctly. Jan is the only one that knows what the H__L she doing. Don't know if she's still there. All in all NEVER AGAIN! read more

Easy, cheap - I went on my lunch break and was in and out in less than half an hour. I believe my stylist's name was Jennifer Jones. She was nice, did exactly what I wanted, and gave me advice that was helpful and fit my style. She was helping a girl who was in-training and seemed like she was very knowledgeable - definitely keep her there!! Give her a raise or something so there isn't the frequent turnaround! I won't pay $150 for a haircut but I'd like to have a 'regular' stylist! And I want it to be her. read more

I used to come here to get a haircut. Jennifer was always my hair cutter. She wasnt there today, infact a girl helped me. At first i was not sure to have her. I told her i always have number 4. All she did was making my whole hair lenght to be number 4, no style whatsoever and on top of that she chopped my spike flat even with the rest of the hair. All i have now are both sides are even with the top. Its like she just covered my head with a bowl and. . . Voila! You done, Mister! I wont go back there. Ever. Now i have to go to a stylist to fix this mess she has just created. What a lame job. The funny thing was that I still tipped her 25%. read more

Never again. I have had small issues here and there but the new Male Barber butchered my hair. Had a good look in the mirror at home and apparently his idea of blending up the sides is using a razor with not spacer and putting "steps" that don't even match into my hair. The back was ok but the sides..... read more

Always great service! Fast and quick! Amber is the nicest and always gets my cut perfect!

Always friendly, and even when they are busy and don't have another stylists for overhead kids needed, they are still able to move pretty quickly while giving personal attention to each customer. My son likes every stylist he has had also, and being 11 and trying to make up what he wants done as it goes along, the Stylists have always been very patient. read more

Great Clips - Hair Salons Near Me - Carson City, Nevada

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Booked online went I and checked in no seat g and was told 10-15 minutes when I went back I to check on how much longer I was told I was taken off the list and they were closing so I could be put at the back of the line....so not acceptable! read more

Well had to put a review on here my wife went into great clips yesterday to get a quick trim up because she did not have time to go to our regular person that does hair when she came to meet me at Walmart I noticed a totally messed up hair cut that she could not see from the back after I took a picture and showed her she cried sad we will not be going back read more

I went in to get a simple haircut and honestly I've never had a haircut this bad in my life. After I did'nt check on yelp and regretted doing so. My mistake! If I could give a 0 star review I would. My advice to anyone considering this place (DON'T!!!!!). read more

I've had myyhair permed at this great clipp s 5 times over the yrs! I went the other day and had a perm. When I got the bill they had charged me 15.00 dollars to get it trimmed after the perm! I askeD why and was told that's the way they do it! I explained that I've e needed haD a bill before, and basically was told to bad! The sad thing is that what they trimmed was about a tablespoon fuLl of hair! WTf is that! Really? I could understand if they charged me for a bang trim! But 15.00 for that little hair! Done witH them. If your changing your policy you sho use leet everyone know! read more

Chelsea was awesome! She was super sweet and I love my hair cut! Ask for her! She's awesome!!!!

First time there. Had Jennifer, she was wonderful. Will definitly return again! Took extra business cards and I am going to Refer folks their way. read more

This place was clean and fast. My hair looks good. You can check in online so there is little or no wait time. Employees are friendly and nice. Go here!! read more

You are taking a chance when you go here. The first time I took my mother to this location (she had been going to one in CA for years) she got a great haircut. When I took her the second time she got a horrible haircut. The person wouldn't listen when my mom tried to tell her how she wanted her hair to be cut and went ahead and just hacked at it. It now sticks up all over. Won't be going back EVER! read more

I went in for a haircut and Great Clips was very busy. I got right in, Lavaughn cut my hair. She did okay. Just was a little too rough while cutting my hair. I personally like how my hair cut turned out, however my mom doesn't like my haircut. read more

I have been here twice. Today I came in with a grown out badly-done cut (another great clips) and it was fixed completely to my satisfaction. My stylist made relevant, genuine conversation for a few minutes and then got down to business. Just the way I like it. I'll be back. read more

So I am at great clips. I usually have a very pleasant experience. The ladies in here are usually really nice and take the time to hear what kind of creation they can cut. I imagine that could be very frustrating. The lady I usually use was busy and I'm not picky so we went with who ever. Today, I was greeted by Alisha. And she was very rude. She cut me off while trying to explain the cut we were after for my son. We wanted an "Air Force cut" but she didn't understand and compared it to a high and tight. I was trying to explain that it's mostly the same except the length in the top. But she wasn't having it. She was pushy and abrupt and rude. Had she not already begun, we would have walked out. She's cutting my sons hair with barely any instruction and she quickly excused me from the side of my son while I was about to ask him if he agreed with the kind of cut. This lady is rude, impatient and very unpleasant. I will not be coming back to this establishment and I've been coming here for about 8 years. Truly sad. We are finished now. My son hates it. Of course it's not what he asked for because she didn't let us explain. Rude and a waste of my dollars read more