This place is absolutely ridiculous. They lost a customer forever.! I had checked in the moment that I walked in. I was number one on the list by the time she got to the counter, my name had cleared out from the list and she said because of the grace. That she was no longer evil to take me, even though my name was at the top of the list and it cleared out as soon as she, walked over to me. She wasn't even able to honor it. This place is ridiculous. Do not come here they do not give a damn about you or your business. read more

They do a great job. They pay attention to what I wanted and followed it exactly. Love my hair cut. Thank you.

years of not having a hair stylist worth a darn, finally found the most awesome hairstylist, who always listened who never cut my hair too short, and who I was always very happy with. She did not work for great clips, and she moved to Maryland two years ago, so needless to say I needed my haircut. I usually wear a cute little Bob or an asymmetrical bob. . I went in the other night and asked the girl for a Bob told her I knew there was some damage so if she could cut it up to the least damaged area, that would be great but no, she did not ask if the length she was about to cut was OK she just went right in and butchered me, now I look like an idiot save your money and do not go here please I look like Darla from the little rascals and all I could do is cry, and all I can do is cry, save your money and your confidence and self-esteem do yourself a favor do not go to this great clips. The picture on the left is the butcher job. The picture on the right is from my stylist with over 25 years of experience and I'm smiling so you can tell which one it is. AAND YOUR GENERIC RESPONSE (YOU CAN SEE EVERYONE GETS THE SAME RESPONSE), doesn't suffice why don't you get someone that's real to read these and give actual responses as you can see everyone is given the same stupid response. Thanks for nothing great clips. read more

Great Clips - Great Clips idea of a 'Bob cut!' - Hair Salons Near Me - Hemet, California

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With the amount of turnover they have, it should come as no surprise that they really have no idea what they're doing. good example is their checking on their app. it's a great idea. However, it's highly Ina accurate and they don't even follow their own list. I checked in at 11:55 this morning. I headed to the salon. I got there at 12:10 PM. I was told I was 5th in line, which corresponded with their screen and mine. I was told it would be about 15 minutes. I sat and waited and watched 6 people be taken in, and remember I'm number 5 on the list. When the sixth person was taken, I asked why am I not moving up the list? It showed the 4 ahead of me as being in salon. The list did not show me as being in salon. When I asked I was told as if I were an idiot that well, other people must have checked in ahead of you. I let them know that I've watched 6 go through while I was number 5. how exactly does that work? I was told again the 6 must have checked in ahead of me. I asked them to take me off the list. I've been going to this store for a good solid 10 years at least. In this region it is the better of the 2 stores. So, to encapsulate, if you can't service your clients in the time that you yourself alot and then you treat them as if they're the problem you lose the client. By the way, by the time I left, I should have already been in, had the haircut, paid and been on my way home. Enormous waste of my time. read more

Great clips was very dispointing. Perla, the employee at the front desk, was disrespectful and rude. We waiting for an hour for 2 haircuts, were already checked. Then we just ended up leaving. read more

Terrible service Wouldn't come back I don't recommend to anyone Long waits Plus they require too much personal info for just a simple hair cut read more

Took my son this past weekend to get a haircut, didn't do the online check in which was fine. They were still pretty good about getting us in. My issue is with a stylist (receipt I think says name is "star.") Anyways I had my toddler with me which is a given she not going to sit still I tried my best to keep her in one spot and I'll be honest she was not happy about it. So it comes time to pay and she gives my son his sucker, and with my daughter standing right there not understanding and trying to get one this rude stylist proceeded to lift the bowl up out of her reach and tell her "No you can't have one you weren't being good." Don't get me wrong this isnt about the candy I could give a crap about that. It was the point of some lady being flat out rude to my toddler for acting like a toddler and the look on my daughters face after. They apprently need more training on customer service. But for us we will not be returning here. read more

I checked in online and when I got to the salon it was only another 10 minute wait because they had a lot of online check ins. I told the girl I just wanted a inch off the back, long layers and just general cleanup to make the hair healthy. I used the $7.99 haircut coupon and check out was super easy. Plus I loved the cut this was a few days later and it still looks good. read more

Great Clips - Cleaned up wonderful haircut - Hair Salons Near Me - Hemet, California