Read the Yelp reviews and decided to give this place a try as my teenage son needed a haircut…read morebadly. We schedule him a time online which is a time saver for sure. The location is easy to find and clean. We were greeted upon entry and my son was taken back quickly to begin his haircut. His stylist is Melanie and she is AMAZING! She didn't do like most places and go fast to get him in and out. She took her time to ensure that his haircut looked just like he wanted it. I will absolutely be bringing my son back here for future haircuts.

Stopped in for a haircut today. Got great service from all the staff. Friendly and accommodating…read moreand really nice COVID safety I saw while visiting. Thanks for the great cut. I'll be back for sure.

This place is an amazing concept from the time you walk in to the time you leave. If you want an…read moreexperience that everyone feels like they know you from the front desk team to your barber this is it. Jess T., is simply amazing and I highly recommend! Each time I visit I feel like a member of the family! I used to go to an old school barber when I was young with my dad that included sports, beer fridge and other things like a straight razor clean up and this reminds me of that experience every time. The owner and founder of the company Ben Davis, will also engage with you, which is an amazing customer service experience. They also give back to Veterans which to me is an amazing venture and appreciated. I do not care what any other review says but this is the place to get an amazing haircut and experience hands down!

The Gents Place was certainly an experience. Unfortunately, I'm not sure "relaxing" is the word I'd…read moreuse to describe it. I'll start with the positive: the host/receptionist was genuinely friendly and welcoming, and my stylist was personable as well. That said, within the first 10-15 minutes of sitting down, I had received what felt like the director's commentary on her departure from another shop in town -- the drama, the personalities involved, how she got caught in the middle of everything, etc. I sympathize. Truly. But as someone who had never met any of these people and had only come in for a haircut, I found myself wondering whether I should offer advice, take notes, or simply nod sympathetically until we returned to the reason I was actually there. Then came the facial and massage portion. I'll freely admit that I don't especially enjoy people touching my face, so perhaps I'm not the target audience for this particular amenity. Still, the facial massage was less "luxury spa" and more "extended investigation of my nose." There was a surprising amount of attention paid to it. I'm not sure what secrets my nose was suspected of withholding, but I believe it eventually cooperated. The neck massage was similarly puzzling. One side of my neck received quite a bit of pressure, while the other apparently had diplomatic immunity. And then there was the massage chair. I have experienced massage chairs before. This one felt less like a massage and more like driving down a poorly maintained road while something underneath the seat repeatedly attempted to make contact with my backside. Until today, I had never contemplated the concept of a butt massage. I can now say with confidence that I was not missing anything. The haircut itself was fine. Perfectly acceptable. But nothing about it struck me as exceptional. Since first-time guests receive 50% off, I was comfortable enough with what I paid. At the regular price of around $90, however, I would have been extremely disappointed. What ultimately bothered me most wasn't any one awkward massage or conversation. It was the constant selling. I must have heard about memberships three or four times during the appointment. I understand that The Gents Place sells memberships. I promise I understood it the first time. Then came repeated mentions of the products being their house products, explanations of what was available for purchase, and various other reminders of things I could spend money on. Eventually, the experience stopped feeling like hospitality and started feeling like I had wandered into a very well-upholstered sales funnel. That's really the unfortunate part. For a business built around the idea of an elevated, personalized grooming experience, I left feeling considerably more like a wallet than a guest. I still tipped $20, because the stylist was friendly, she did provide the service, and none of this was egregious enough to justify taking it out on her gratuity. But I won't be returning. For $90, I don't need champagne, a throne, or someone to address me as "Your Excellency." I just want a great haircut, a genuinely relaxing experience, and ideally fewer conversations about memberships, workplace drama, and whatever was happening underneath that massage chair.

New manager (3/'19) Tiffany Nguyen has cut my hair for over 10 years in Arlington. She's so good…read moreand consistent it's worth the drive to me My hair is one solid cowlick after another and she consistently makes me look fairly normal. Where others have failed, she succeeded. She had a big following in Arlington and will no doubt develop new fans in Keller. Most discount hair cutters like ProCuts are fairly generic and feel rushed. Tiff takes the time to to get it right in a very professional way. Pricing is quite fair. They don't press for tips but you really should if you get a decent cut. There is a sign-in sheet by the cash register that "puts you on the list" of others are waiting, but no appointment is needed.

Great haircut and friendly service..highly-qualified and recommended..thomas and Tiffany are greatread more

I am new to Colleyville, and needed a haircut cut. Cool heads is a really convenient location with…read moregood reviews , so I have them a try. Glad I did. I had Julian, who did an excellent job. Clean work area, and was an obvious expert at his trade. It was interesting, because I am an old school guy, and Julian has a very modern unique persona. We chatted like old friends as he cut my hair. It was a great experience. I highly recommend cool heads. And ask for Julian. He did a great, you won't be disappointed! Ray

Absolutely atrocious!!! My Fiance went in to get a beard…read moretrim and hair cut. The barber immediately went too short on the sides forcing him to shave his whole head!! Then his beard, the barber missed a whole section!! This is the importance of having your set people and not going to one offs, not worth the money or experience. Needless to say we'll never go anywhere else but Zoom Barber now down the road.

Kerstyn cut my hair and she was phenomenal. I was not sure of what I wanted she gave me suggestions…read moreand she cut my made me feel beautiful. THANK YOU KERSTYN FOR MAKING BE FEEL SO AMAZING

The women that work there are awful at there job. They don't listen to what you want done. They cut…read morehair the way they want it done. They seem lazy and just want to get paid. They will destroy your hair. The manager kyrstin is very rude. She only cuts hair for men if you have money or your her type. She's very shady towards certain people. She needs to be let go and they need to rethink who they hire.

Very frustrating experience with them. I scheduled yesterday over the phone and was given a 9am…read moreappt time. Then 4 hours later, I received an email saying my appt. was cancelled and that it was because they weren't opening until 11am. So I then rescheduled to 1pm, received a confirmation 1 hour before, received the text, drove 45 minutes to the location at my appt. time of 1pm.. to find out that the stylist that they scheduled me with couldn't make it in. They then couldn't squeeze me in for a basic cut, and asked for me to come back tomorrow. My time is valuable and i understand things happen but this was not cool. This is not my first time getting cancelled and not having anyone call me to let me know. especially after driving and arriving on time.

As a walk in the place was really great to get a hair cut. The staff is always f red only and…read morequick to get in. Very clean and organized

We had our sons 1st Haircut by Remy. (Hope I'm spelling that right ). The vibe was nice…read more My husband and son come here for about a year now. It's very convenient and close by. Boss man came by checked up on us. Really nice. Remy was very patient and kind, truly is great to find a great barber who hold all expectations. He cuts great and is a good listener. Highly recommend him as a barber.

I've gone there a few times now since I've been in FTW. I've tried out a lot of barbers in this…read moreneck of the woods. But none of them compare to this place. The vibe is second to none. It's always busy and you have great conversations when you go in. Victor is my guy there. Definitely the best barber I've had in many years. Give him a try!

Glynda is the best Moved to the area recently. Very glad I…read morefound her. Great stylist and nice genuine person. Very nice atmosphere Jocelyn is very attentive. Entire experience is very very good.

I've been going to Vonn for a year or so now. I've been to Glenda many times as well. Usually…read morethey're able to schedule us where Glenda cuts my son's hair while Vonn does mine so we can get in and out and both leave with quality cuts. Both of them do a great job with fades, beards, or off-the-wall cuts like my son's Mohawk. They take the time to ensure quality work but are also efficient so you're not sitting in the chair too long. They're both also great to talk to and have relaxing music playing. Last but not least they have professional front desk staff that always greets you with a smile and there's beer on tap. That checks all my boxes. Highly recommended this place!