Jen is excellent in both areas of communication and hair styling! I was worried at first because I…read morewas going to same hair stylist for many years. She is taking a medical leave.

​I have been a loyal client of this salon for a decade and have always been happy with my service,…read morewhich makes writing this review incredibly difficult. However, my last two haircuts were uneven and grew out poorly, and my most recent visit with my 11-year-old daughter was entirely unacceptable. ​During our appointment, my stylist heavily lectured my daughter about heat styling and using heat spray, making passive-aggressive comments about how her own mother never taught her these things so she had to teach my daughter--all while I was standing right there. It felt incredibly disrespectful and intrusive, and it made my daughter very uncomfortable. ​Furthermore, the stylist made an offensive comment to us about how she "refuses to cut anyone's hair if it's too damaged" because of "where she is in her career." My daughter and I prefer to keep our hair long and don't get frequent cuts, and being judged or shamed for our hair condition by a professional we've trusted for years was highly disappointing. ​To make matters worse, the salon environment felt completely unmanaged. Another client and his mother were allowed to hover closely around my daughter. Despite her being visibly upset and uncomfortable, the other stylists simply brushed it off saying, "Oh, he won't touch you," instead of respecting her personal space or intervening. ​After ten years of loyalty, the drop in technical quality and the complete lack of professional boundaries and awareness during this last visit means we will not be returning.

I actually stopped a manager at a coffee shop to find out where she got her haircut. It really…read morelooked that good. It was perfectly layered. She told me she always goes to VCS. She said she had always had thick hair and now she can manage it. I have already had a stylist reach out to me to schedule an appointment. Good service!

Called the salon to schedule a hair color. The girl at the front desk recommended a particular…read morestylist indicating that she was very good. I accepted her recommendation to make an appointment with Madison. My hair was in very good condition. However, Madison, the colorist was clearly inexperienced and my hair turned out terrible. It looked like something for Halloween... grey, white and charcoal colors. After two more visits (1 to condition and the next to re-color) my hair was still not anywhere close to the pictures that I had shared and remained damaged. I was devastated. I needed to share so that a buyer can beware since the salon comes with high reviews. Unfortunately, I cannot recommend VCS and, while I hesitate to write negative reviews, I would not want this to happen to someone else. If you do go there, select a different person, for sure.

From beginning to end...these ladies made me feel welcome and ginger did my hair and nailed it!!!…read moreWill definitely be back

Loren is the best hairstylist I have ever been to! She matched the picture exactly. I love my hair!read more

Always an amazing experience! Susayn is extremely knowledgeable and takes the time to thoroughly…read moreanswer any questions. You will always leave feeling beautiful!

HIGHLY recommend Susayn! I've never loved my hair more than after visiting her for highlights and a…read morecut. She took time to understand what I was hoping for and made it better than I imagined. The salon is super cute too!

I started to go to the salon in the summer months and Sue is my stylist. She has done an excellent…read morejob in both coloring and cutting my hair. She is so precise and so knowledgeable on getting the color to be what I want it to be. Well worth the cost and wonderful products being used.

I drive an hour to see Tina for my sugaring! She is awesome - very efficient, professional, fun to…read morechat with. She makes waxing something I look forward to! If you have never tried sugaring for hair removal, I recommend Tina to try it out. She is a pro!

Reese is amazing at nails. The structure gel has brought my nails back to life! And Isaiah is an…read moreextension guru! I have never felt more confident or beautiful. Highly recommend.

I had a $70 spa pedicure done and less than 2 weeks later the nail polish is rubbing off and…read morebubbling up on my big toes. Called the salon and they don't do anything past 1 week. I should have called sooner but this is poor service especially for the price. I will not be going back and will not recommend to anyone.

Shannon is an expert at her craft. I've been going to her for almost 20 years. I trust her to cut…read moreand color my hair along with all my family's

I have been going to Shannon for about a year & a half now & she is by far the most gifted stylist…read morethat I have ever gone too. I have gone to so many, always going by reviews, trying to pick a good one, everywhere that I have lived - none compare to her. Not one time have I left there thinking that it was just an okay look that she has given me. Everybody who leaves there looks just amazing. Not only is she just the absolute best, but, she will also be one of the most awesome people that you will ever be blessed to know. To know her is to just love her! I honestly can not say enough wonderful things about Shannon & also her incredible gift with hair. If you want the best hair, best style that you have ever had, fun, pampered & meet one of the nicest people with the biggest heart - go to her. You will laugh & have the greatest time while getting the best hair style/color ever. I hope that this review can help someone who was like me & tired of always settling with just ok.

Love Rachel and The Hair Nook! It's so clean and relaxed in the salon, I would definitely recommend…read moreall three of these ladies to anyone

Would not recommend this location…read more I have taken my son many times to great clips. We were in Medina so I added us to the wait list. We arrived and only had to wait about 10 minutes. I didn't realize how bad my son's hair was until we got home but for $20 it was not worth it. The fade was chunky and the sideburns were cut very sharp. I know they do fast haircuts to get you in and out but this was not a good job.

To all patrons. My name is Steve. I had hair situation during a visit to the river Styx location…read morein Medina. Last week. The owner was helpful. However, I went to the north court location Today to get my hair fixed from that issue. I spoke with Hannah while she was cutting my hair and she is the manager there and she was so professional and so helpful that since I've been going there for the last several years, it was a welcome site. I recommend them five stars.

We went to Costco Cutters for the first time today on New Year's Eve! Our stylist Athena was…read moreamazing! She did a super job on my mother's hair! My mother looks beautiful! Athena took her time with everything! She gave her a nice hair washing! Then she blew it dry! Athena curled my mother's hair and styled it! She looked beautiful! Great job, Athena! The other ladies were very nice, too.

I only needed her to blend the back of my hair. No wash, no dry. 1- my hair looks horrible!! She…read morecut the left side off while blending & it's so uneven! 2- tried charging me $35??? I'll find a salon with experienced stylists from now on!