Always a fun time and I leave happy with my cut and color!…read more The charming building, happy people and quality products all keep me coming back.

Always been my go-to place in the last decade! Jennifer is top-notch in all she does.read more

Thank you Christina West. I love my short pixie cut. Each and every time you cut my hair I walk…read moreout feeling pampered and knowing that my hair looks great. Thank you for always talking with me and helping me to decide what works best for me. Working with the cowlick that goes down the back of my head is a daunting task, but you know just what to do. I highly recommend Christina West and the AOC Salon, Ghent, Norfolk, Va.

I've been going through the process of transitioning from very dark brown hair to blonde, and Dalbe…read morehas been incredible every step of the way. She takes the time to explain the process, sets realistic expectations, and truly cares about the health of my hair while helping me achieve my goal. What impressed me even more today was watching her remain professional, patient, and kind despite dealing with some challenging and less-than-polite customers. No matter what was happening around her, she stayed focused on her clients and made sure everyone felt taken care of. Dalbe is talented, knowledgeable, and genuinely passionate about what she does. I trust her completely with my hair and always leave feeling confident that I'm in good hands. If you're looking for a colorist who combines skill, honesty, and exceptional customer service, I highly recommend her.

I get color, a trim, and treatment every time. Grace is an amazing stylist and I really recommend…read moreif you want good hair. The vibe was cozy and welcome. The first pic is after a few days. The second pic is my hair in the sun. Asked for- Trim, treatment, color, layers, curtain bangs.

I called on a Monday morning with a hair emergency and had to leave a msg. They called me back…read morewithin an hour and I told her what was going on and I had an appointment for the same day with Tara. THEY ARE NOT WALK IN SO BE SURE TO CALL TO MAKE AN APPOINTMENT! Also, they're open late during the week but closed on weekends. I got there early but was called back on time. Tara listened to me and gave me advice and an hour or so later I had beautiful hair again! My home dye turned my hair orangey-red and Tara returned it to its semi-natural color of dirty blonde using chunky highlights. Tara is awesome. The salon is clean. Everyone is friendly. I've found my salon and even referred my son there because he wants his hair colored purple or blue and Tara would be perfect for the job!

Very good Service Angie very knowledgeable kind and gentle shop very tasteful done in spite of spaceread more

I've been going to Angie for YEARS now, and I see a complete 360 with my hair. She's an expert in…read moretrichology and natural hair as well as a fantastic colorist. You get a relaxing, friendly environment and she helps you learn about your hair rather than just churning people through her chair. She's great with braids, color, homeopathic and professional, salon-grade products. You won't be disappointed with her services, and her warm, welcoming demeanor!

I tried this place several months ago. I got a keratin treatment that was left in for far too long…read moreand the heat used in the process was way too high. I believe the person that did this was named Paige. She was really focused on talking with the other stylists rather than keeping track of my timing. I even asked multiple times since I sat there for so long and she sort of blew me off and said "it's fine". My hair was so damaged as part of that process. Any styling tool I use even on the very lowest setting causes my hair to become crunchy and it just clumps together. Can't even comb through it. I spoke with a real stylist at another salon and they have given me tips for trying to work through this but the damage is done. Evidently a lot of conditioning treatments are needed and waiting for the damage to grow out. No, I did not go back in or call and tell them about this as I wanted nothing to do with this place. I have since spoken to a few people I know that tried this place once and they warned me not to go. Wish I would have spoken to them before I went there.

The vibe of this place was a welcome surprise! Everyone was so friendly and every step of my…read moreservice was fantastic. Had a curly cut with Sean, and y'all..... I've never had this kinda bounce to my curls. He's a genius. I was a first time customer, but I am definitely now a long time customer!

Mixed results, depending on who you go to. My hair was fried to the point of breaking after a…read morecouple of visits. Also, my curls/style was a frizzy mess as soon as I left the salon. I had to go somewhere else to repair my hair. I have consistently great results at my current salon. The people there are nice, but having good results is a 50/50 chance. Sorry.

Erin is fabulous. She listened to what I wanted and my haircut was exactly what I wanted.read more

I was in Suffolk for an event and also really needed a haircut before going on a work trip -- so…read morewhen I found this spot nearby on Yelp, and it indicated they'd take walk-ins, I decided to stop in to knock yet another thing off my busy list. As advertised, they were in fact able to accommodate me without an appointment. The salon itself is super cute with a lot of shabby chic decor -- a bit of an Etsy upcycled look to it. After about a 30 minute wait, I was introduced to my stylist, Kim Curling. Kim asked several intake questions about my hair, my daily routine, and my preferences before starting. Typically, I'm hard pressed to find a stylist who doesn't cut my hair too short on the first try -- but Kim did an excellent job staying in my comfort window. She also was very helpful by introducing me to a new styling product that is amazingly low maintenance, helps maintain my curls, and doesn't make my hair stiff as a board! Overall, it was a good experience. In terms of my star rating -- I went with four because it was an expensive endeavor ($80+), and for that price, it didn't come with spa perks that I've come to expect at that price level (aromatherapy, skin/scalp treatments, complimentary tea/coffee, etc.). It's a nice little place though and I wouldn't hesitate to get my hair done here again if I was in the area!

Laurie is fantastic! Wouldn't get a pedicure or manicure anywhere else! She is very professional…read moreand quite artistic. Highly recommend.

Stylist: Jessica Forbes…read more To start, (I have medium brown hair) I asked for blonde balayage and showed my reference picture and my hair turned out NOTHING like the reference photo (I understand inspo photos are often not exactly what you'll get) however the hair I left the salon with almost matched the hair I entered with. The blonde sections were so incredibly thin it blended into the hair and just made me have a "lighter brown" hair look which is not what I asked for. Reached out to stylist (Jessica Forbes) and was told to wash my hair 2-3 times to wash out toner... which resulted in ZERO change (I've washed 5 times now) Hopefully someone can avoid this happening to them in the future. Three hours of work and $258 just to look like I didn't get my hair done AT ALL. Stylist refused to fix it and insisted washing my hair was magically going to make it look like the hair I wanted.

First time there today. Great experience with Bethany! She covered all my grays, listened to my…read moreneeds, and styled it well. She was patient while I pulled up pictures and very nice. Will go more multidimensional next visit but very pleased:)! It's more than I'm used to paying but definitely less than other salons!! I have booked my next visit already!

So far so good! I…read morebooked with LaTroy Brinkley several times now and I am pleased with his service. I needed a local stylist on days I did not want to drive 25+minutes to get my hair done. And I am happy to say, I think I have found a hair home in Suffolk. I am not sure all he can achieve, but if you are interested ask and I am sure he will provide more insight. Myself, I have received the following services: relaxer, cut and style, wash and style and I have been in and out in less than one hour. That is my favorite part of the service. And a close second, his wash. His hair washing skills are ahhhamazing!! Parking is available on the street and I have not had any issues locating a space within the vicinity of the shop. The shop is located on the busy Washington Street along side eateries, shopping and walking distance from City Hall offices. I highly recommend you check out this shop for your hair care services. Have fun and enjoy life :)

My hair magician, Makaela, has left the salon for a new adventure in another state. I am…read moreheartbroken to lose her, but happy for her all the same. The salon is still fabulous, overall, and I highly recommend them. I am looking forward to getting more familiar with my new stylist, Shannon, and seeing how she handles my hair over time. I'm optimistic.

I didn't leave an immediate review after my haircut because I wanted to take time and reflect…read morerather than write out of emotion. My hair has since grown back, and with clarity, I feel comfortable sharing my experience. I booked a haircut online for a listed price of $70. During booking, I shared a reference photo and explained in detail that my hair is very long and thick, and that I needed a stylist who would be patient and not rush the service. When I arrived, I re-showed the reference photo and reiterated what I wanted. Once I was in the chair, the stylist explained that she only has one hour per client. Despite this, the appointment felt rushed and disorganized. I know this because my service ran into her next client's scheduled time. That client waited for a period of time and ultimately canceled with her and worked with another stylist in the salon. While the stylist stated she only had one hour per client, my appointment ran well beyond that. My scheduled appointment time was 12:30 PM. I received a text at 11:43 AM asking if I wanted to come in early, and my receipt was sent to me at 2:13 PM. Even accounting for arriving early, this places my appointment at over two hours from start to finish--far longer than the one-hour window that was repeatedly referenced. I specifically asked for layered hair with shorter layers to help with the weight. Instead, I was given long layers, and my hair was thinned out without my consent ( as you can see the bottom portion of my hair is noticeably thin, compared to the top) . I didn't say anything at the time because the thinning had already been done and couldn't realistically be fixed. While my hair is healthy and grows back, the haircut I received was not the haircut I asked for. It wasn't "messed up," but it also wasn't what I requested. At checkout, the stylist leaned over and whispered to the receptionist, after which an additional $25 charge for thick/long hair was added. This charge was not discussed with me directly, despite my hair length and thickness being clearly disclosed before booking. After leaving a Google review outlining these concerns, the owner publicly accused me of never being a client and stated she stood by her stylist, without acknowledging the issues raised. Later that same night, I was contacted directly via text around 10:30 PM asking to "chat." That message was unsolicited and crossed a professional boundary, especially after publicly dismissing my experience. The outreach did not include an apology and felt more focused on protecting the business's image than addressing client concerns. I was polite throughout this entire process and even tipped my stylist. There was no malice on my end--just honest feedback. While my hair did grow back, not everyone is in that position, and an experience like this could be very upsetting for someone struggling with self-image. Ultimately, the lack of communication, consent, and professionalism--both during the service and afterward--is why I would not return and why I'm sharing this experience here for other women