I had a bad experience with this one white lady there, when I came in and I made the appointment online she talked to me in a rushed rude attitude I was thrown off at first but I let it slide cause Ik times can be rough. And I sit down show her what I wanted to hear her say "That's not enough for me, that looks bad" I was thrown off again cause every barber I've went to saw that and did that with no problems. So I thought maybe I didn't pick something right? So I explained it her in detail. So she starts to cut my hair, she was gentle but she did not cut my hair to what I showed her AT ALL! Again I was letting it slide thinking it was my imagination I was too uncomfortable to say anything cause she made me uncomfortable for her rude behaviors, it was my first time doing this independently so I gave her 5$ tip. Went into my car to hear my mom go insane to see how my hair turned out went inside had her fix it for her to only do it half assed... she kept saying "that's what they asked for" which is completely inaccurate .Never going back again really rude service I had my gut feelings in the start I should've listened and try someone else from there.... don't come here to the white women go to the Asian lady she seemed more nicer and her customers came out pleased and happy. read more

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Mona was really sweet! I'm really happy with my haircut and she gave me good advice :)

At first I was skeptical about my haircut but it grew on me. Look, this is a chain, it's one of a series of stores owned by one company, providing the same services and selling the same merchandise. It's a great place to grab a haircut. (The boys and I miss the legendary Johanna but we still get a good cut here for our longer hair. When I want a buzz I go to a man-barber). If you are picky or want San Pellegrino water or white wine spritzers you should probably look up one of those salons which charge a buck three eighty and use a first name with a diagonal line above the "e". Just steer clear of salons using puns in their name. You want an artist, not someone who goes for the easy pun. Hair is where you need to be careful. Mullet over. read more

I recently went to get a haircut I checked in via online and they text me 15 mins before my appointment so easy and convenient. My stylist was Carol she was amazing so patient and took her time to cut my hair I went for a long bob cut and she nailed it. All the girls were super friendly and so welcoming. Will be going again!!! read more

Good haircut - in and out quickly. Unfortunately they didn't take my coupon. So three stars even though it was issues by great clips corporate. Wish I would have asked beforehand... read more

i'm a local and have grown up next to this salon my whole life. i've been a handful of times from childhood to college. more recently as a young adult, i sometimes pop in here when i need a last minute haircut and my preferred barber is unavailable. while there have been a few times where i got something decent and the stylists were kind, i hate to admit that the experience has gotten worse each and every time i've returned. anytime i can't get my preferred barber it's a painful game of "let great clips go crazy and save what you can at home" lol. this most recent time i just found myself in a very uncomfortable position as it's not the smartest to tell the person holding scissors above your head that they're being rude. while it is on me to come in knowing exactly what i want, i think i could've done without the hostile demeanor. the stylist was just very passive-aggressive and in a rush to get me out of the chair to where i nearly didn't want her to finish. while i've talked only about the atmosphere and customer service side of things i'll get to the technical side as well. these stylists 80% of the time have no idea what they're doing when it comes to african american hair or anything that is 3c and beyond. and it doesn't stop there. there seems to be no standard on how to do a line-up or fixing a hairline. my last visit before this most recent on my hairline was pushed back so far beyond anything i could fix myself. ask for a straight hairline and you will leave with a bigger forehead. because of my hairline being mutilated last time i specifically didn't mention it when i was in the chair today. and still this stylist pinched into the sides leaving an awkward lump of baby hairs in the middle..... i'm pretty sure it was the same lady that pushed it back very far last time and said "that's what you have" when i looked in disbelief. overall i knew the risk i was taking not going to a stylist or barber that knows how to cut and style african american hair, but after this most recent visit i don't think i can do it again no matter how bad of a time crunch i'm in. but even for those with any other hair type, please stay away from this place. spending almost $30 will have you treated so much better elsewhere. tldr for management: there's more types of hair than straight hair treat people like people people want a haircut not a horror story lmao read more

This is a good haircut place and I like that they have online check-in so you can see the wait times. They do a good job with COVID-19 precautions as well. Only thing I don't like is that they keep increasing the prices every few months, which is why I don't come here as regularly. read more

The staff is very friendly and the store is always nice and clean. The online check in is handy as well. I can't speak to much beyond the basic men's haircut and occasional shampoo as that's all I ever get but your satisfaction will be linked to whomever cuts your hair obviously. I had a number of the stylists cut my hair before I found one I liked and have been a loyal customer since. The store gets 4 stars for price and service as its good, but not mind blowing (my criteria for 5). The gentleman who I always go to to cut my hair would get 5 stars though as he always does a great job and is a hoot to talk with. I'd name him except I already have to wait for him to cut my hair some days. ;) read more

I took my 8 year old son for a haircut and was not cut properly. The next day I brought hin back for a redo. I check in online to put him on que. Upon arrival I was ask if I check in online and I said yes, I told receptionist named Sam that we are there for a redo. Guess what did this rude reception said? "Well I did not cut his hair and I said yeah I know you did not cut his hair, but can you do at least find out on who is responsible in redoing it and how do we go from here. I've been a long time customer with great clips and I had Greg and David usually do my cut. They are both exceptional in providing customer service but not this front liner reception named Sam. I let it pass several times about his rudeness but yesterday, I just couldn't hold but tell him to work his customer service skills more. Management must monitor and evaluate Sam on how he perform his skills on customer service. He is stucked up and rude. read more

I have an 8 year old son and he's always hated getting his hair cut. We now come in once a month to see Jen and she is absolutely amazing with him! He calls it "Jens Place"! Highly recommend! read more

It was great and it was quick. The stylist was very friendly and gave me a great hair cut. If I'm in the area I would go back very convenient read more

My wife and I have been coming to this Great Clips for about a decade. At some point in the first year or 3, Johanna made an impression on us and became our regular stylist. She always does a good job shaping our heads and her fun and friendly personality just make it that much better. To be clear, everyone at Great Clips is great and we have used other stylists on those rare occasions when Johanna was off and we simply had to get a cut right away. Always a good experience. As my household has grown a bit in the last few years, Johanna remains our regular stylist and she now also does my little girl's hair, as well as my Mom-In-Law's hair. read more

Great Clips - Just kidding! Johanna was shaving my head and we were just having a little fun along the way. - Hair Salons Near Me - Torrance, California

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Had a shampoo and blow-dry here before my daughter's wedding. Nothing fancy, just shampoo and blow dry with a round brush. $42. Had it done here because it was near the venue. I usually use Fantastic Sam's in Long Beach and the exact same service is $25. I could have gone to a high-end salon instead. Prices aren't posted online so I didn't know ahead of time. Save your money; go somewhere else. read more

I took my son her I told the salon person to gently comb his hair because he has curly hair. When they started, they started combing it super hard and he started crying of the pain he was in. I do not recommend this place. read more

Nice place to get hair cut. I've always come here to get my haircut. It's best if you check-in through their website to get an idea how long you wait before you are next. Staff is friendly. I get buzz cut which is really simple for the employee to do. Depending on the employee, when they cut my sideburns it's uneven or its cut too much. I wish they can be a little more cautious or caring when cutting hair so it's symmetrical read more

Stop by to see Yadira, one of the best at doing fades for sure. She takes the time to check your haircut and she can style it as you like it. It seems that she has years of experience doing men's haircuts. Highly recommended!!Check in is easy, I usually stop by around 8:00pm or so when there's hardly any people and there's no wait. Premises are clean and easy parking up front. read more

Great Clips - Hair Salons Near Me - Torrance, California

I've been going here for years and have nearly always gotten great service. I'm a 40+ guy and do not require complexity. Let's just cut it and go. However, recently I experienced something that makes my skin crawl. False Advertising! I got an email detailing some new deal where you buy a pre-paid card (by Nov 3rd, 2019) and receive a discount on haircuts. But at this location, they don't have any cards (yet). This is absurd. There are many options when choosing a haircut, especially when the cut is so simple. Funny. Had they offered no deal at all, I would have just kept going there. read more

I've been going to Great Clips in Torrance 3 years now with my son who is autistic and occasionally we both get haircuts the same day. I noticed even though I checked us in at the same time they would have one of us go in and the other have to wait three people down the line to get their haircut which means my son is not being watched. so I requested today if they can do both at the same time. the the man that checks you in says yes. Then they call three people in between us when I asked why they couldn't have us together after they said yes the man wanted to argue with me. I don't know what to say about a place that won't accommodate a father with a special needs child I will not ever step foot in that establishment again. They should at least have someone Pleasant to work the counter read more

Great service great cuts... David has been cutting my hair for years and he is the best. This place has excellent customer service and excellent staff very very clean.. read more

Went back to give it another try and the lady hacked my hair. Everything I told her not to do, she did. Hard part sucked, facade in the back was squared off. She literally was paying no attention. I I just told her to stop, I'm done, I paid and left. Never to return read more

I always got my cut with Kim when I have coupons in the mail. As of October 2017 prices are 17 bucks for haircut. Coupons in mail give you 3 bucks off. This review is for the Torrance location at Hawthorne and Torrance blvd. I like how the computer system already keeps my style profile in place and that I can check in online. No more guessing games and walking out due to the barber being fully committed for the day! Unlike some barbers expect to shower on your own to get rid of stuck hairs. Shampoo and wash is extra. No such thing as razor shaves for the back unless if you pay extra. Photos were taken the day of the cut, 5 on top medium fade with 0 on side. read more

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I am SO done with this place. I have been coming here for over a year but no more. They have this b*llsh*t system where you "check in" online and it tells you the wait... 15 minutes, 40 minutes, 90 minutes, whatever. I work very nearby so I can monitor when it gets down to 0 (zero) minutes and I check in and go. EVERY freakin' time, it's not zero minutes. It's 10, or 15, 20 minutes. So infuriating, and completely unacceptable. Typical corporate franchising nonsense. And then while you're waiting employees sweep up, use the restroom, fraternize... all with people waiting there like sheep. See ya' Not-So-Great Clips. read more

Man, I feel so bad for taking my mom here today.  I made it clear to Karla that my mom wants to keep her hair style but an inch off all around, she butchered it!  Now my mom has a super short and uneven boyish haircut, it looked so weired, I hadn't the heart to look at her.   C'mon, if you want to ignore the customer's request, you should at least give the haircut accordingly, taking such factors as head shape, facial profile and age into consideration, you don't just give an 83 year old lady same hair cut as you would for a 10 year old boy. I could see that if not actually disgruntled, my mom was far from being gruntled.  The haircut was $14 for senior, she was sad for the outcome but she tries to make me feel better by saying it will grow back.   The young lady with the blue short hair is pleasant, too bad my mom didn't get her. As I was waiting for my mom, the assistant manager asked me if I want to put my name on the wait list to get a haircut.  After I told him I didn't like my haircut here eons ago, he proceeded to give me the spiel as how they have revamped with better quality and service now.  He wrapped up his snarky toned self-promotion with a dramatic long ok saying now he has to go to the bank.  As I was left absorbing every bit of his glorious speech, I turned around and saw the horrifying sight. read more

I've tried this place a couple of times for boys haircuts. Nothing impressive but I kept coming back because their location is convenient. Customer service is a hit or miss, as with their haircuts. After today's appointment, and the rudeness of their cashier, tall blonde with short 50's style hair, I won't be returning. I paid $30 for two haircuts ($16 for kids over 10 and $14 for kids under 10). Although the price is not in question, their customer service is. Helpful hint: Please send your employees back to training. It shouldn't take three employees (Kimberly, the blonde chic and Karla) 10 minutes (not even exaggerating) to figure out how to process a payment using a debit card. Unhappy customer, I won't be returning. read more

DO NOT GET A FADE FROM LAWANDA!!! She does not know how to give one if her life depended on it. I'm giving this place 2 stars just because some of the other hair stylists are decent. However, Lawanda is not. If I could, I would charge her! This place isn't supposed to be a hair cutting school, so I have no idea why she is there. She's been there for a while too. I went in for something simple: a number 0 fade, nothing on top. What I got was a number o line around my head. She made a half-baked attempt to fade it with a comb but after a couple of swipes she must have thought "screw it, I don't know what I'm doing" I had to go to Supercuts in Hermosa to fix my do..The woman there (Imelda) did a top notch job. Great Clips here should really be called Ok Cuts...sometimes. read more

Rude and unproffesional attendant ... My turn was first as per their "online app" and as per waiting list but they gave preference to other customer. As per the waiting list I was the first. I have been asked to leave when I complained about the same. What a customer service. .. seriously !!! If yelp had option of ZERO star, this place deserves ZERO star... Worse place ever... if one wants to have bad experience, visit this place read more

I don't like how they assume everyone who walks in is a prior customer. NO, I don't want to give you my number. This is the closest hair-place to where my bf & I were staying so we came here for his hair cut. it's ridiculous how you can mess up "2 all around." I mean... REALLY? read more

I've been to this place many times over the years. It really is a hit or miss even with the same stylist. This place is good for the pinch but $15 is alright but i never get the coupons for this place offering it for 6.99 as others have mentioned. The mobile check-in is pretty cool and right on the money for the few times i used it but i don't like how they display the name of people on the wait list. So a decent place to get your haircut but at least the stylist are friendly. read more

I went there to get my ends cut. I told the lady to only cut the ends because I am growing my hair. She literally chopped my hair. It took me a year and a half to grow it as long as I had it and in less than 5 minutes she chopped it. I am so mad about it. Unfortunately I forgot the name of this person but someone that can't listen to what you are saying when it comes to cutting your hair, should not be working as a hair dresser. read more

Told the stylist i wanted to keep my hair long, and to just give me a trim. Told her that i thought she was cutting my fade too high in the back too, and i even asked if she was using a 1 for the guard. Totally disregarded my comments and kept cutting away...even cut my bangs straight from my forehead to give me a bowl haircut...most messed up haircut ever. Positive things are waiting times are quick. read more

I've been growing out my hair so long that it just felt like a big blah. Time to cut it and donate it to locks of love. Great Clips is actually everywhere in the midwest and is a participating locks of love salon usually, meaning they give you a complimentary haircut and they know how to prep hair and they even send it in for you. I've gone to other salons before that didn't know quite what they were doing, one time even the hair was thrown out because the elastic band fell off. So if I'm going to spend years growing out my hair to donate it, I'm sure going to find a salon that knows what they're doing. It seems like perfect timing the day I went, basically the only Great Clips around here and I had unfortunately just gone to America's Tire to fix a slow leak. I called the morning of to make sure they are a participating locks of love salon, yeah! Then walked in in the afternoon and was seated right away. There were only a few other customers there when I first arrived, by the time I left I was the only one left. Joseph helped me out and he was so nice and sweet. When he found out I was donating my hair he seated me right away. 13 inches off and then we went back and forth together on what kind of haircut I wanted and what would suit my face. He gave me a cute little bob, vetoed the bangs I asked him about, and explained everything he was doing since he noticed my interest. Haha, he was super nice, but not afraid to do what he thought was best for my face. I really enjoyed my visit here! Everyone here was really nice, they all had a great banter going on between all of them, very easy going and amusing, and they gave me great service! Granted I was one of the only people there, but they still could've rushed me out the door the asap. Haircuts are only $15 too!!!! I didn't have to pay for this one though. read more

My boyfriend went in for a hair cut and he told the lady how he wanted it and when he came out, the back of his head was uneven and cut too short..not at all how he wanted it..he says he's never going back and wish he went somewhere else. Don't recommend. read more

Seems to me that they're now asking people to write reviews because they've gotten so many excellent reviews in a row now when they used to only get reviews occasionally. Regarding my issue, I contacted corporate and they had the owner call me and I unfortunately missed his call. He left a voicemail apologizing about the haircut but did not leave a phone number at which I can contact him to explain the situation. He never called back either. So I never got a chance to explain that I was upset over the way I was treated, not about my haircut. read more

I have been coming here for over three years. I am a satisfied customer! I really like how Karla cut my hair; I have seen it grow fast when she handles it. She's nice, won't rush. Just one reason I gave them a 4 and not 5 is because they will try to sell you products but you can find these items elsewhere and cheaper! Overall, I like it here. read more

My mom went in with a picture on her phone on how she wanted it cut and instead came out with a botch job. Izzie has no idea what she is doing. My mom left close to tears. We ended up going to a different location and the only thing they could to fix the mess was to give her a pixie cut. read more

Love their online check in's, though it's not always accurate, I appreciate that heads up. However, this place is excellent for those who needs a quick cut, in and out fix under 20 minutes.. like my hubby and kids. Not my style based on past years observing from the waiting seat.. read more

My husband said to give this place 5 stars. He walked in with 8 people ahead of him and he was still back to the truck within 25 minutes! Fast service, and his hair looks pretty good! He'll definitely go back here!!!! Yay! read more

Excellent service and haircut given by David! I used the app to check in early, I waited about 10 minutes for my turn because they are pretty packed on the weekends. I showed David a picture of what I wanted and he gave me exactly that. We also had a good talk about how his hair was below his shoulders at one point! He explained everything very well and took his time with my haircut. He wanted it to be perfect, you don't see that in many barbers now a days, But with David I did. I'll definitely be back and i'm going with David again. I even tipped him because he did such a great job! Best haircut I've gotten hands down. read more

Got my cut today from Angelica. I showed her a picture of how i wanted the cut and she went ahead and did her thing...totally different from what i wanted. Asked her about using the scissors instead of the trimmer and she responds "Not this time" !!! So what's the deal here??? A major disappointment and did not find her polite at all...$17 for a shitty haircut with rude behavior, never sitting in her booth again! read more

I went to this Great Clips during my lunch break. I love using the app to check in. Very helpful. Anyway, my stylist Yadira was great. She was funny, talkative & made sure to cut my hair the way that I wanted. I will for sure be going back to Yadira for all my hair cut needs. I shall note that when I was there, the AC was out of service but the staff made sure fans were on and doors were open. So I do appericate them taking care of the clients comfort. read more