I took my family here for lessons. They were so patient and kind with us. From the coaches to the…read morerental staff to the bartenders and kitchen staff-everybody was so great to us. Awesome customer service ensures we will be back. Already signed up the kids for more lessons.

Just spent the weekend skiing GD. A nice change of pace, and what you think of when you imagine a…read moresmaller Montana ski area. Friendly service and employees at every point of the day, happy to help and happy you're there enjoying the day. They prepped for a large ski race and did great job ready for a fast influx of a couple hundred kiddos plus families. Can't emphasize enough how friendly and happy the staff was from food / drink to lifties. We will be sneaking back when the next big snow fall hits! Neat below tree line Terrain. If your looking for fancy this is not your place if you're looking for a warm base lodge Fire large outside deck and a wave at every corner, it's your stop! Thanks GD. First time visitor and we will return!

The guy in the rental snowboard counter is an a-hole. I saw that he treated certain people with…read moremore respect than me. He was patient with them and told them to take their time to make sure everything fit. But when I was next he was a bit rude and told me he had to help other people as I was trying on the snowboarding boots. When I was done for the day I waited in line to return my rentals. He asked what I needed and I told him I was returning the rentals. He practically yelled at me to put my things on the counter and cubby. I'm sure if I were Caucasian he would have treated me as good. Yes that had everything to do with it

This place is truly awesome in every way! Impeccable grooming everywhere, including some super…read moresteep slopes on the backside that require a winch cat. As far as terrain goes, very few areas come close. Steeper than Sun Valley, more great bowl and tree skiing than Big Sky. AND no lift lines on a weekend at a bargain price.

I wish I give could this place a million stars! I just got back from a trip of a LIFETIME!!!…read more I have horses at home and have ridden my entire life but this place teaches you so much more about horsemanship. They truly cater to what you want out of the experience. The hospitality was out of this world! The family and all that work there are so warming and knowledgeable. I tried venison that Maria had shot herself, quartered and hauled back to the ranch. it was AMAZING!!!!! I seriously could go on and on and on about this place but there are literally not enough words to express how incredible this place is.

A dude ranch? I wasn't sure about this trip, a gift from friends. And now my husband and I are busy…read morefiguring out when we can go back! The Wirth family and everyone at the ranch made our stay such a fantastic experience that it's hard to put it into words. Warm smiles, wonderful horses, gorgeous scenery, home cooking, and songs around the campfire. They even managed to get my husband (who didn't enjoy any previous horse experiences) on horseback - TWICE. The first time was because he promised me, the second time was because he enjoyed it so much.

We planned a last moment trip to Montana for the 4th of July and halfway through Idaho (we are from…read morePortland), we found out our original rental was cancelled. We ended up coming across this place on Expedia as we were frantically trying to find a place to stay. We are so blessed that this happened because this place is a true gem. The most beautiful and peaceful spot I have ever experienced. We are already planning another trip out to look at some more properties in the Southern areas of Montana but will 100% be staying here and making the extra drive down South everyday just to be able to spend more time at Sugar Loaf. I cannot recommend this place enough. The owners are so incredible sweet and you can tell they work hard to keep this place running. Pure admiration.

Great getaway spot to experience some of the Montana lifestyle! Owners are very nice and…read morepersonable. The xcountry skiing is dope so don't forget your skis.

Every winter, we take our four kids on a ski trip. This year we tried the Arrowhead Condos. BIG…read moreMISTAKE!! After booking our winter vacation to the Arrowhead Condominiums, I was pleased to receive an email with instructions about the resort. The day before our arrival, I received another email from Rickley Goodan inquiring if we would arrive on time because the "roads are not good" this time of year. This led me to believe that we should arrive early, since it could be a difficult drive. It did prove to be a difficult drive. We drove in during a storm and it took over two hours to travel the last 60 miles. Luckily we planned ahead and arrived early after ten hours of driving. My four children urgently needed to use the restroom. The following conversation occurred when I walked into the office at 3pm: Me: "Hi, do you have a restroom available?" Valerie: "No" (Silence) Me: "Ok...well I'm here to check-in." Valerie: "Check-in to where?" Me: (Confused. Pointing at Valerie's shirt) "The Arrowhead Condominiums." Valerie: "Well, check-in is at 4pm." (Silence) Me: (Confused) "So should I wait in my car for an hour?" Valerie: (Sat back, rolled her eyes, crossed her legs and let out a deep breath) "Excuse me. What you do with your time is your business. Housekeeping has the units until 4pm. I can check you in but I can't even give you any keys until at least 4. What's your name?" Me: "No thank you, I'll come back." I have never been treated with such DISRESPECT in my life. We have been NEVER heard of a resort not checking somebody in an hour early...or at least have a place for us to sit and wait. When I came back an hour later, I was prepared for more disdain. Surprisingly, Valerie was gone. After explaining to the new employee what had just occurred with the rudest check-in experience I have ever been a part of, the new employee stated, "You could have gone to the Lodge next door. They have a warm lobby, restrooms and hot coffee. It is open to the public." I WAS LIVID. Not only was Valerie the RUDEST person I have ever met, she DID NOT even mention that we could have used the restroom and waited at the Double Arrow Lodge. Other problems we experienced at the Arrowhead Condominiums: · There was a heavy snowfall our first night. The next morning the parking lot and Lodge Way were not plowed until 10:30am. We had planned on skiing in Missoula that day. In order to arrive at the ski resort on time, we would have needed to leave by 8am. We had to cancel our plans. · The second day we were concerned that the roads would not be plowed again. We left a message with the answering service asking to let us know the plowing schedule. Nobody called us back. · We ran out of wood. My wife spoke with a young, female employee in person and ordered more wood. We never received more wood. · During check-in, the employee physically wrote down my credit card number. Apparently there was an issue and it needed to be corrected. On Monday, my wife corrected the issue with the young female employee. On Thursday, I received a phone call, asking if I could come to the office and correct the credit card issue. Apparently, the employees do not communicate. Other Issues: WIFI is slow. You are unable to stream anything. Hot water lasts five minutes. There are security cameras EVERYWHERE. Staff will sit and watch you to try and catch you breaking any "rules." It is painfully obvious that the Arrowhead Condominiums are run by a small group of local people that have no interest in customer service. Valerie was the meanest, grouchiest, MALCONTENT I have EVER met during a check-in process. She should NEVER be allowed to interact with the public again, without serious customer service training. After we left, Rickley sent another email with a list of things we had "damaged." He sent a price list an expected us to pay. After reading other reviews, I realized this is their standard operating procedure. He even threatened to call the police on us. DO NOT STAY HERE. YOU WILL REGRET IT.

The staff here is rude, lazy, and ruins the experience. They have no idea how to run a hospitality…read morebusiness! My wife and I booked a stay here as a our first getaway after having our baby. The day after our second night, we went to use the hot tub, and this lady comes in screaming at us about how the hot tub was trashed and it had to cleaned. We asked how long it would be down and she said it takes at least 6 hours to fill and heat the hot tub. I checked back later and found out instead of cleaning the facility, they posted a sign that said it would be closed until further notice. I called the number provided and the lady that answered was same one that yelled at me earlier. When I asked for an update on the situation, she started yelling at me on the phone, and started accusing us of trashing their hot tub and if she could prove it we would be charged. Eventually she said she was going to call the sheriff because I was threatening her! I NEVER SAID ANYTHING REMOTELY THREATENING!!! She is absolutely batty! My advise is to avoid this place like the plague! The place next door (Double Arrow Resort) is so much better and they have a pool and spa that they don't mind cleaning either. Also the staff is very nice, they know about hospitality.

Something is seriously wrong with all the reviews of the Fairmont Hot Springs. The pools are epic!…read moreThe water warm or hot which ever you choose and the pyramid buildings are rad architecture from the before times. The people who leave one and two star reviews must have beef with the owners. That is the only explanation. Sure, they add a $20 resort fee to their daily rates, and they may surprise you with an additional charge for your kid. But even then, the rate (when compared to paying a day rate at another hot spring plus a night in a motel) it comes out even. And while staff is surly, from my experience they get that way from continually reminding people who can't follow the rules what the rules are. Again and again and again. It would be enough drive anyone crazy. Yes, there are too many kids screaming, spashing and throwing footballs and balls to their dad who is standing way too close to you for comfort. But the water feels good. The recently renovated rooms are fine. Ours had a fridge and a microwave and features well made beds, nice comforters, lots of pillows and a beautiful view out to the mountains. Do not be afraid. The Fairmont is fine.

If you're planning to visit the front desk , just know you might be interrupting coloring time. I…read morecame in because my key card wouldn't work (which seems to be a regular issue), and instead of an actual solution, I was told to wait 5-7 minutes and try again. Not only is that not helpful, but the lack of urgency or basic customer service was pretty wild. Access to your building shouldn't depend on timing it between arts and crafts sessions.

Rock Creek Cattle Company is a first class establishment. The service and warm reception from the…read morestaff made me feel at home immediately. The meals were some of the best I've had at any resort I've ever visited and the golf course was immaculate with gorgeous scenery on every hole. I can not recommend Rock Creek Cattle Company enough. This is true living!

Maybe the best place in America for a family golf, shooting and fishing vacation. From the amazing…read moreproperty to the phenomenal service, this private club cannot be beat.

The front desk tried, but, housekeeping just couldn't do their job. We gave them two tries with…read moretwo separate stays. But, each time housekeeping failed. During our first visit, the door to the room assigned to us was propped open, most likely by housekeeping when they cleaned the room. During the second visit, the bed was not made. Both times the front desk personnel apologized and comped us with breakfast buffet from their lobby restaurant. The hotel is an older property with 2 or 3 floors. Both times the replacement rooms were okay. It was exactly what we wanted, a room with 2 queen beds. The bathroom appeared a little dated. The room was adequate for our needs. If they only gave us these rooms first. Instead of a lounge, this hotel has a "Pantry" where elite Marriott members could grab some snacks, like beef jerky and chips, and drinks and yogurt from their refrigerator. An espresso maker was also available. They also had a freezer with ice cream. The had danishes and other breads for breakfast. I liked having access to the lounge. It's an okay property, if housekeeping behaves. 3 stars.

Terrible check in experience and refusal to provide me a quiet room. I come here quarterly for an…read moreimportant meeting with the Montana judiciary but this receptionist acted like I was lying and demanded a government ID. She put me in a room facing the frontage road and Highway 15 saying all the quieter rooms were booked. But there's hardly anyone here. Its incredibly noisy and, bonus, my room smells like my son's college dorm room. Yuck. Never staying here again.

I had a family vacation planned, and the bulk of the fam wanted to stay at a newer hotel. As much…read moreas i've previously enjoyed staying at this hotel, I wanted to find somewhere with more character, atmosphere and a cozy vibe. I found all of this and so much more in the HHI. Shawn runs a fantastic b & b that has over 145 years of history within the walls of this former rectory. His breakfast was fresh, filling and delicious. The room was a step back to yesteryear in its decor and furnishings and provided a comfy and quiet place to rest at night. Walking distance to great eating and downtown watering holes. 5 stars ALL DAY LONG!

G Great place to…read moreenjoy and relax! We stayed in the Pintler Suite...very nice, roomy and clean. Our host was excellent and the breakfasts were wonderful! We would highly recommend Hickory House Inn for your next stay in Anaconda!