The people here were very kind. They gave us an early check in. Said we had an excellent view. The…read moreview was of the street. Lol so funny. The breakfast was okay. Would rather have a buffet but the waitress was super nice. Enjoyed her. No fan in bathroom. Bed was not comfy. But the price was good. Don't love there's no pool but grateful for a place to stay. I'm torn. Would possibly come back but not as great as other best westerns we stayed at.

Took 2 hours to check in because they're computer system and they told me to shove it and go else…read morewhere! Not worth the money or your time!!!!! Beware!!!

There are only a few options for hotel stays in downtown Helena but I wouldn't stay anywhere…read morebesides the double tree. You can beat the location and the staff are always super friendly and nice. They have parking in the back for a fee but it's really close when it's snowing out! They always have fresh warm cookies and the breakfast downstairs is solid.

They have bedbugs. The manager at the front desk said I could get a new room if I wanted and I…read morecould use the washer and dryer that's it. Do not stay here. It's gross. !!!!

Fantastic hospitality & delicious food. Great neighborhood, walking distance to restaurants,…read moregaming, & local attractions. Accommodations are eclectic, interesting, & comfortable. I won't bother looking anywhere else next time I come through. Seriously delicious breakfasts.

My daughter and I stayed at the Carolina in March 2024 while attending a funeral. I grew up in…read moreHelena and had always wanted to see inside of this mansion. We loved our stay. The owner is kind and attentive and has had an interesting life. We enjoyed the other guests, all interesting people as well. The breakfast was huge. The room was SO comfortable. The mattress was kind of high. That might be a problem if someone is not very limber. I'm not but my daughter hoisted me up! Highly recommend this B&B.

Been staying here for almost a whole week since my Montana mission trip started, and honestly this…read moreplace is pretty cozy. Obviously it's not a 5 star resort, but room are cozy and cool, got a little kitchen inside so it's like a small apartment with plenty of space, fitness center is a pretty decent setup, pool is nice, and the breakfast they give out free is honestly really tasty. Don't know if this is just this place or other home2suites but this one in particular also has coffee 24/7 even early at the crack of dawn. So is it better than a resort with room service? No, but this place is definitely better than most dime a dozen hotels.

This is a great hotel. It is located in an area that is relatively quiet (no immediate noisy…read morebusinesses). Great view of the mountains from my room. Breakfast buffet was great, with a large assortment of items. Hotel is very clean, service is friendly. BIG BONUS: the window has a blackout shade you can roll down which was so helpful to get to sleep. They do allow dogs so I was woken up by a barking dog one night. Rooms are not soundproof so any traffic from the hallway bleeds directly into your room. Lots of kids running up and down the hallways at night and in the morning. Highly recommend this hotel. Will be back!

Room is clean and spacious. You have your own little kitchenette and living room. Staff is very…read morefriendly, although very sad that they won't give you points or credit if your company pays boo!!

Friendly staff, freshly renovated and the best part - breakfast was ready EARLY and the woman who…read moreprepares it, solo was friendly and inviting. "Welcome, the cinnamon roles are just baked and still warm." I mean...to a business traveler, those few extra minutes are everything. I say this I sit at a sister property 10 minutes past 6:30 waiting for the TWO people who prepare breakfast to open.

The front desk clerk was wonderful right as I walked in without a reservation later in the evening…read moreand needed a quiet room. Albeit there was a young sports team staying at the hotel we were not disturbed at all. Bravo to the front desk clerk who was exceptional. The hotel was an older property but very clean and well kept. The beds were very comfortable and bedding looked and smelled clean. Bath had ample towels and shampoos and soap provided were filled. Good water pressure too. Highly recommended

This place sucks. It was noisy because of the traffic…read more They double charged for two dogs even though their own website says $50 for pets, NOT each pet. I had to contact the national office to get my money back. I only hope they deduct it from this place for over charging me. One of the young ladies who was 'suppose' to be stocking breakfast items was no where to be seen with 25 minutes to go. She 'finally' showed up at 10 till but refused to stock anything. Needless to say, I went hungry. I can't expand because the management will complain to yelp and have my TRUTHFUL review removed. Do yourself a favor and STAW AWAY FROM HERE!

This place is seriously so cute!! I drove up from Bozeman for the night to visit my Dad's cousin in…read moretown and decided it would be nice to treat myself to a little getaway and found this place on Expedia for $130 for the night. They are also pet friendly and the room had space for her crate too. This is a cute mix of hotel and cabin. The ice machine worked great, the room had a coffee pot and flavored creamer cups too. The shower worked well and bed was comfy too. I also walked to dinner nearby, it's off the main road and is super quiet but close enough to fuel/grocery/restaurants and a few casinos. Office staff was friendly and helped me out when the hotel room door locked me out just as I arrived. They have the traditional keys but you have to lock the door by reaching inside when leaving so I think it was left that way by the housekeeping staff or previous guest. Learning curve. Needless to say my pup and I had a great stay here. May be a go to when I'm up this way.

We stayed in the Movie Star cabin. It was very clean, and the air conditioner was very effective…read moreduring the hot, smoky weekend. It is extremely small, the shower stall is tiny so if you are a large person it could be a challenge. If management would spend maybe $10 to upgrade the place it would get 5 stars. Put up a couple hooks by the door to hang coats/hats. Put individual bottles of shampoo/conditioner and a bar of soap in the bathroom, not communal large watered down bottles. The sink was by the door in the main room, but needed an extra towel for it. Coffee maker was nice, but had wrong size filter/coffee pack, no stir sticks so we improvised. When we checked in a large dog was at the counter and I wondered if I was actually supposed to register with him. I don't mind dogs, but it would be unprofessional to someone who didn't like animals. The room rate went up $10 in the hour I first looked at the website to when I booked the room, and they do not take cash, even if they already have your credit card number, and I was charged one day early. With some conscious attention to detail this place could be a favorite but it was weirdly a little off in several little bit important ways. I would stay there again, the cottage was charming, but I'll be more prepared next time and bring my own amenities.

The front desk tried, but, housekeeping just couldn't do their job. We gave them two tries with…read moretwo separate stays. But, each time housekeeping failed. During our first visit, the door to the room assigned to us was propped open, most likely by housekeeping when they cleaned the room. During the second visit, the bed was not made. Both times the front desk personnel apologized and comped us with breakfast buffet from their lobby restaurant. The hotel is an older property with 2 or 3 floors. Both times the replacement rooms were okay. It was exactly what we wanted, a room with 2 queen beds. The bathroom appeared a little dated. The room was adequate for our needs. If they only gave us these rooms first. Instead of a lounge, this hotel has a "Pantry" where elite Marriott members could grab some snacks, like beef jerky and chips, and drinks and yogurt from their refrigerator. An espresso maker was also available. They also had a freezer with ice cream. The had danishes and other breads for breakfast. I liked having access to the lounge. It's an okay property, if housekeeping behaves. 3 stars.

We arrived for a 2-night stay and the parking lot was completely empty. We picked this hotel over…read morethe other Marriott hotels based on the photos- very deceiving. Being Titanium Elite, Marriott will upgrade u based on availability. When we checked in and asked if an upgrade was available, we were told no. I was completely surprised since the hotel looked empty. She said the hotel would fill up later. Went to our room and went online to check availability - plenty of rooms along with 2 types of suites. Called down and the front desk was extremely upset we went online. She told us we still could not have either of the suites. We usually don't do this, but decided to call Marriott and inquire- they were extremely nice and just as confused as we were. The agent called the hotel directly and spoke with someone- our room phone started to ring and it was the front desk telling us we could come get our key for the room move and then she hung up! Husband got the key without a word being exchanged. Horrible service! Marriott should have higher standards- if considering Helena, choose a different Marriott property! Rooms are in much need of improvement as well as nicer employees.

Wonderful in every aspect. Really. Everyone is so friendly and helpful. We were welcomed with a…read moredrink. Our rooms were wonderful and those beds- to die for. The Sunday brunch is not to be missed. Making a return trip in a couple of weeks to include dinner at Maison- can't wait!

Stayed here as a rest stop on a road trip during our leg from Jackson Hole, Wyoming to Kalispel,…read moreMontana. Unfortunately, someone in our party had their flight delayed multiple times. I called the Inn to let them know and they were more than understanding, saying that their restaurant would still be open by the time of our arrival and that they would have a glass of wine waiting for us upon our arrival. We did not arrive until 10:00 PM and received a warm greeting and as promised, the bartender was ready to pour us a glass of wine. We were able to sip it on the lovely outdoor eating area and fall asleep on the most comfortable bedding. Seriously, the beds here are magic. Rooms are very small and do not have A/C. Simply opening the window will suffice to bring in some cool air. Each wing has a communal bathroom. Bathrooms have all amenities needed moreover; each room has a cute bag of travel toiletries per bed. The building itself is both charming and formidable. While I see its potential, it is lacking in some upkeep and restoration. This the only downside. Something to note, there is a train that passes quite frequently and can be heard during all hours. This did not phase me in the slightest because of the wine. My favorite part by far was breathing in the fresh air and exploring the grounds in the early morning. The sky was beautiful and I managed to get in some pretty special photographs. It seriously put a smile on my face to see pigs roaming around and chickens out being chickens... With that being said, I would definitely stay here again should I find myself in the area.

The hotel room was way overpriced and smelled like smoke. Paid wifi was spotty. The staff were nice…read moreyet nothing more good to say

Booked in advance. Non-smoker, no pets. Was charged a $30 fee the day after my stay. Apparently,…read moreeven if you are a Wyndham Rewards member, if you ask for a check-out past 11:00 am, you get charged. Well, the Wyndham Rewards web site posts that senior members with points can check out at 1:00 pm - 2 hours past the regular 11:00 am checkout - at NO ADDITIONAL CHARGE. Of course, I get a message that I need to call Reception in the morning to request the push - for me, check out at 12:00 - 1 hour later. It is approved, but no mention of a 'Late Charge'. I am out at 11:45 am. I get a $30 hit on my card. No Bueno. Do not recommend a stay here. You cheap ass people need to clean up your act. You owe me $30, or I will not return.