A month ago, they charged my husband's credit card $60 AND my credit card $60 for renewal. I have…read morecalled 3 times and stopped in the store (they can't help) and to date have not received a refund. Also, neither credit card is the one on file for pick-up purchases and thy couldn't explain how and why they had alternate credit cards. Zero stars

As most have experienced home remodeling and construction can be an arduous challenge. After…read morecontemplating several alternatives for our home we chose to work with Dillman & Upton primarily considering our initial experience with their designer and our perception of their team's quality Beginning with our first conversation, we believed that our designer provided sound advice and guidance, had valuable experience, was knowledgeable, considerate, thorough, and accessible for advice, suggestions and questions. The designer proved out, thankfully. Interactions with the D&U office staff were overall good. A significant surprise was the assignment of both subcontractors other than D&U's usual team. While it is impossible to directly compare our subcontractors with D&U's longstanding team, our's did not have deep, meaningful, value added experience dealing with D&U schematics, overall design and details. This required or significant involvement of our time to interpret details of the blueprint to affect the design goals. We had to call our designer and adjourn major meetings several times for reinforcement of the construction details. Requesting and requiring that some work being redone and changed to conform with a specific design specifications. We had to be our own advocate for a correct job and request repairs for damages to our home (three walls which require our own sanding, priming and repainting). Most disconcerting we had to be our own on-site project manager. A very important aspect we believe dealing with D&U would have provided. Perhaps D&U will say this is over stated and normal construction angst. However, we do not believe it was completed in good faith, as contracted and representative. It was far more tension to get what we paid for wanted or believe was appropriate. In retrospect we believe that the subcontractors should've been highly versed in D&U design goals and had the ability and desire to fully comprehend blueprints and call D&U directly when necessary to discern and clarify. Is this the best craftsmanship that our community offers? Opportunity for improvement include addressing all of the above concerns. Additionally, the price, documentation and communication regarding change orders must be improved. We recognize that some contractors or self-motivated and completed high-quality work, the first time. At our projects conclusion the project, while painful several times, was mostly completed successfully.

Easy in- easy out place for propane gas refills ! A blast from the past old time store. Never had…read morea bad experience here. If you wanna support mom & pop places - one is right here ! Friendly,experienced employees!

March 5th, 2026. I…read moream extremely upset by my experience at J & J Ace Hardware, 2015 Auburn Rd, Utica, MI. I went in to return a fuse detector today that failed to detect current in 4 out of 10 outlets. The floor manager, Gabby, tested it on a single power strip at the counter, said "It works for me," and then told me I "bring items back all the time" and that I am "waisting $15 of hers." I've been a loyal customer for years, rarely returning anything, "if anything," yet I was publicly accused, ridiculed, and repeatedly told to "leave the store" in front of other customers. She insisted that it was me, and as a person of my race, it felt like I was being unfairly judged and stereotyped. The humiliation of being singled out, accused, and dismissed like this in front of strangers is something I will never forget. No one should ever be treated this way, accused, humiliated, or judged because of their race. Because of this experience, I will never return to this store. I hope management takes this seriously so no one else has to experience this kind of pain, embarrassment, and treatment. It's amazing how things change over time. I've been a customer for over five years. It's been great up until now.

Usually I walk into this store, am cheerfully greeted and offered help. When I walked in tonight…read morethere was an employee walking behind me, he didn't greet me nor offer any assistance until I asked for it. I was looking for silicone sealant, had a tube with me and asked for the same thing but in a different color. After looking on the computer to discover they do not carry the same brand. He never asked what I was using it for or any other questions to help determine what I need. He just took me to the aisle of silicone and said it was all there, he had a very poor attitude and was not helpful at all. I was frustrated with the lack of service, I told him he was rude, I found another salesman explained what I needed, he took me back to the same aisle, asked questions and helped me determine what I needed. Huge difference between both experiences! If I go back and the other man is there I will walk out! He has no business in customer service! The reason we go to Ace is to get assistance. If I just wanted to know where the silicone was I would have gone to Home Depot! I've actually gotten better service from them than the first employee here. Sad to say as I've been going to this Ace since they opened. Step it up please!

Nice store. Very helpful folks. Fixed a leak for $ 1.50 with the help of John. Thank you John.read more

The individuals who work at this Home Depot are amazing. I came in looking for a small air…read morecompressor that would hold my tire over until I could get the tire replaced. I couldn't find the item I was looking for, and three different employees all offered to help me, but couldn't find the item either. When they had exhausted all of the places it could be, the store manager agreed to give me the next expensive compressor for the price of the one I came in for. The staff was helpful, considerate and kind. And they did t stop there, they even offered to - and did, air up my flat tire for me so I could get home safely before needing to use the compressor I was buying. I would recommend them again and again.

What I love most about Home Depot is that there is an abundance amount of sales staff on the floor…read morethat can answer questions for you and direct you in the right direction for what you need. As soon as I walked in the door, I was greeted by a Home Depot employee, and I told him that all I needed was the small-sized WD-40. He informed me that they were by the registers and they had all sizes. They sure did! I was in and out of there in less than five minutes. Self checkouts are the best when you only have one item! I highly recommend this location.

I love this store. The staff is always friendly and helpful. It's clean and organized. I've never…read morehad any issues.

My husband and I went into Home Depot in Shelby Twp. We were looking at toilets, and a bit we went…read morelooking for someone to help us. A woman called and sent a man over to help us. He said let me check something walked away and never came back. The customer service in this store is awful and has been for some time. Went to Hall Rd. In less than 20 minutes, bought and had loaded in our car. What a difference! Make note 26 mile.

Russell Hardware is a high-end store but with poor customer service and communication…read more We bought 3 drawer pull. After waiting an inordinate amount of time they arrived the incorrect style. We reordered another & waited an inordinate amount of time. Called periodically on the status, requested we be called on arrival - it never happened. WILL NOT PATRONIZE RUSSELL HARDWARE AGAIN.

If you need something special, or hard to find, they have it. Extremely knowledgeable staff, huge…read moreselection of high quality hardware. They are the go to source for custom builders in the area. But they also take care of the general public extremely well. Totally different experience than a ACE or a big box.

Located In the Tanger Outlet In Howell, MI. Large parking lot out front for easy access. This store…read moreoffers hundreds of tools and vintage items: auto, hardware, and military items in display. They accept donations of vintage items example old gas cans, signs advertising items, automotive items and more. Also accept donations of military items.s for display in the store. Veteran employees and volunteers restore, repair and resell the items. Potion of the sales are donated to local veteran organizations. Everyone wins. Highly suggest check out their website to see 5 ways to be part of their mission to do good for all those who have given much. The store is clean, well lit, and the display of items are aesthetically pleasing to the eye. Justin welcomed us and everyone I seen come in after us with a smile and a story of the items displayed. Very friendly atmosphere with unique items for sale. Definitely a mans store of treasures. Highly recommend to stop in.

From the owner: Tool donations, restorations and sales. We come to you to pick up old tools. Call us today to…read moreschedule a pick up at (810) 510-4123. Thank you!

Great selection of flowers some unique service was excellent and prices are a great value!read more

Beautiful Healthy Plants, Lots of varieties, Great prices & Helpful work staff! Easy access from…read morethe parking areas, right on 23 mile.