Exceptional Service with Integrity and Expertise…read more Dean and the team at Detroit City Sweep exceeded every expectation. From the moment he arrived for the service call, his professionalism, knowledge, and attention to detail were evident. He took the time to thoroughly inspect the chimney, clearly explain the repair recommendations, and answer every question without ever making me feel rushed. What stood out most was Dean's commitment to doing the job right. His workmanship was exceptional, the work area was left spotless, and the entire experience was seamless from start to finish. It's refreshing to find a company that combines technical expertise with genuine customer care. I highly recommend Detroit City Sweep to anyone looking for a trustworthy, knowledgeable, and professional chimney service company. ~ David-Anthony Powell, 20494 Santa Barbara, Detroit

The entire team at Detroit city sweep Is awesome. From…read moreupdating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work.

They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

The company was on time and very professional. Will assessed our problem with the fireplace and…read morewas able to offer a solution. He explained why we were having soot back up into the house as well as how the gas logs should be set up. This was the second company I had out to assess and provide the necessary upkeep and or repair. Will's company was by far more informative and complete with his service. I have him on my calendar for a yearly cleaning and check! Christine

We hired Art of Stone to inspect the fireplace and chimney in our new home. The gas fireplace had…read morenot been used in ~2 years, and we weren't sure the condition. Will and his crew were prompt, clean and courteous. Will showed me where our existing chimney was basically falling apart (yay old homes!), and explained how he could rebuild it using reclaimed brick that would match the original. He was very thorough in tracing the gas lines through the property to ensure there were no leaks anywhere, and getting gas restored to the fireplace. He also showed me where there were cracks on the fireplace refectory panels, and sealed them to prevent damage. His crew even vacuumed the gas logs so we weren't burning off dust when we lit the fire. Very highly recommend. We hope to use them in the spring to rebuild our chimney.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

Called to get a quote and the price was within my price range and made an appointment. His worker,…read moreRon, subbing for him called to reschedule the appointment with me for another day and time. The appointment was rescheduled and he never showed up after I've called a few times with no response.

This guy was awesome. He is insured and took time to do a great job and explain everything he was…read moredoing. He made recommendations without trying to sell us on upgrades that we HAD to have that day. He also does brick work, so he took the time to look over our porch and chimney and gave us a great price for future work without any pressure. He even made friends with our high energy dog(who can be a pain).

Called on a Friday to see if they could inspect and clean the chimney in my new home. They were to…read moremy home a week later, on time and ready to go. Randy noticed a few issues, took photos and sent me a quote later that evening. I highly recommend and will be having them out in the spring to make the needed repairs.

Last Call Chimney Company was my first call and I am very glad it was!…read moreAfter I called to set up an appointment, another chimney sweep company was on my street and I asked for their price and availability. They were much more expensive and not as available for service as was Last Call. Randy was efficient and thorough in evaluating my chimney giving me good advice on things I could do in maintaining the exterior of the chimney. Make Last Call Chimney Company your first call!

Regardless of the company's view this technician promised to have my fireplace lit before job was…read moreover. Also promised blower Instal free or not. I didn't ask for it to be free. His words. When I am done I will ensure you fire. That didn't happen he as not even familiar with unit. Talking about it need a key when that is not the case. He may of completed work but did not fulfill promises. I can send pics of missed appointment Also originally he was with A1 chimney with a quote of 2400. But then he says I can do on the side for 1400. I should of just stayed with the A1 cause I was not satisfied as a customer

The guy came out, and they missed a critical safety issue. We later discovered the flue liner was…read moreimproperly installed and not connected, which could have caused a house fire. It's horrifying to think we were using an unsafe fireplace all winter due to their negligence."

This company was great! They were professional and provided a real, honest quote for the work…read moreneeded. Other companies wanted to do workarounds for the issue we were having and Mortar City Masonry quoted us to actually "fix" the problem. The workers were professional and performed quality work. Will be using them again in the future for all our masonry needs!