I've booked trips with Great Safaris 3 times--twice to South Africa and Zimbabwe, and this most recent trip to Uganda, Kenya, and Tanzania.
The first 2 trips were put together by an employee who has since retired; she was incredible, very responsive, had everything squared away for us.
This 3rd trip was put together by Guillaume Van Wyck at Great Safaris. The accommodations were excellent and we'll be returning to Kenya to several of them. The overall trip was really great, and was a once-in-a-lifetime experience, as we anticipated.
HOWEVER... communication from Great Safaris was not good. I had to email repeatedly to get answers to questions. Information about obtaining visas was non-existent, and when we had issues, we got a last-minute email that would have been helpful earlier.
A hot-air balloon excursion in the Serengeti wasn't scheduled for us (even though we paid for it), so we didn't get to take it; Great Safaris did refund our money, but we wish we could have taken the excursion. Serious mistake on their part.
Questions about scheduling went unanswered; we didn't get itinerary times until we were in Africa, and only by asking the people at the lodges. Great Safaris should have provided all of that to us.
All in all, we would recommend a safari trip for anyone loving animals and a truly amazing experience.
BUT WE WOULD NOT RECOMMEND GREAT SAFARIS. read more