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    Great Strides Rehabilitation

    2.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    2 years ago

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    Speech Pathways of St John's - Sensory Room

    Speech Pathways of St John's

    1.0(1 review)
    0.7 miSouthside

    Beware of this businesses financial practices. Karissa the business owner will stress to you the…read moreimportance of making your appointments or making them up and will have no providers for making up the appointments and the company they use for 24-hour text reminders does not send the reminders (below). They do however send an email and never forget to charge your card on file the full fee with no exceptions. She told me no business sends 24-hours prior text reminders and yet conflictingly states that hers does and we should perhaps go to a big box company like Wolfsons or Brooks. This has resulted in our family being charged $260 for two missed appointments where Karissa stated, she still has to pay her providers and cannot personally send out texts to families and hold their hand. Karissa stresses that they have to follow policy, when the investment they've made in following this policy is not following their companies strict cancellation requirements for their clients. I gave 1 star due to the provider, being lovely and personable, she is great with kids. However, if Karissa is going to double standard her policy simply to make money from families in St. Johns, we will not be clients that continue to support it. We held ourselves accountable: as a military family- we believe in integrity, and paid the cancellation fees. Bad business practices.

    From the owner: Speech Pathways of St. Johns is a growing, family-owned Speech Language Pathologist & Occupational…read moreTherapy practice located in Jacksonville, FL. Our mission is to help as well as we can in our area!

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    Speech Pathways of St John's - Sensory Room

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    Sensory Room

    Speech Pathways of St John's - Therapy Room 1

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    Therapy Room 1

    Great Strides Rehabilitation - occupationaltherapy - Updated July 2026

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