December of 2024 I had surgery for a Rotator Cuff tear. Soon after surgery I was scheduled for…read morephysical therapy. I feel so blessed that my therapist was very proficient in all the exercises required to enable me to use my left arm again. I spent about 10 weeks in Rehab. Blinda Kirkland was wonder. Yes, I had some pain which was expected. She was so patient and with her calming personality. I have gained full function of my left arm and I contribute that to the care given by her. Thanks for hiring well trained and proficient therapist. Vivian

Rude and uncaring administration staff. They do not care if you are in pain they will not help you.read more

River Garden is an incredible place to care for family loved ones. It has provided care for my…read morein-laws and now their son. Some of the employees taking care of my husband also took care of my in-laws. A variety of activities happen throughout the day, 7 days a week, there is something for everyone. Dietary provides a wide selection of foods to meet each residents' needs and wants. What I find so amazing is how every employee knows all the residents' names. The employees are dedicated to the care of residents with respect, remembering that this is their home. This is one of the reasons River Garden consistently is evaluated number 1 in the state.

My mom has been there for the second time, the first time they were not very attentive to her have…read moreto go to the bathroom, she ended up back in the ER, with a sever UTI and kidney infection, not impress. This time, there were no beds available with Brooks, so she has to get rehab and went back there, same issues, certain CNA really don't care about her and when I visit, I don't see them at all. Voiced my concerns to the office staff and they push me off to the floor supervisor, which half the time I cannot find. The food is okay, more dairy products than chicken and fish, my mom is lactose intolerant but still serves her grill cheese.

Excellent service, immaculate facility, and happy residence! What more could you ask for?read more

Great care was given to my mother while she was a patient for 10 days. The nursing staff was super…read morefriendly, helpful and knowledgeable. The therapists gave outstanding therapy and she improved greatly in strength and mobility in the short time she was there. The staff does not put you off if you have any questions or need help with anything.. they were always right on top of everything.

From the owner: St. Augustine Health and Rehabilitation Center offers a wonderful alternative to a traditional…read morelong-term care and rehabilitation facility. At our facility, you will not only find a commitment to quality but also a professional and caring staff. Beautifully decorated and pleasant common areas create a warm and welcoming environment. Each resident can relax in the outdoor courtyards and take part in the many daily activities that keep residents active and involved. Our facility offers beautician services and laundry services so residents always feel and look their best. Each resident room has cable television and complimentary Wi-Fi. During meals, residents can dine in the comfort of their room or in our restaurant style dining area.

The staff is so friendly and helpful and kind and very happy so awesome incredible so nice kind and…read morecaring person and very nice wonderful and it is clean and organized! I love it so much I came here for physical therapy and speech helped me so much! I feel great amazing awesome! Thank you so much for your support and help I appreciate you so much my heroes! From Lauren

My experience with Brooks Rehabilitation was extremely frustrating and poorly managed…read more It took three weeks just to get an initial evaluation scheduled once I was given the ok from my surgeon following surgery. I was told they offered late appointments (4-6 PM), which is the only reason I agreed to move forward. That turned out to be false--the latest appointment they offer is 4 PM. I adjusted my schedule anyway and booked eight sessions 2 weeks after the initial appointment . I then get a call, one week before my appointment saying they made a mistake and scheduled me with a therapist who only handles Workers' Comp cases. Now all of my appointments have to be redone. Their solution? Daytime appointments that don't work for anyone with a normal job. Between the long wait, misinformation, and careless scheduling errors, this place clearly does not have their operations together. I will not be using Brooks Rehabilitation services.

I came here for aquatic physical therapy every week for several months for my back problems. It…read morewas our last resort before I had to start having shots every couple of months in my spine. Unfortunately, it didn't work and I did have to resort to the shots, but I did have a good experience here. The physical therapists are just wonderful. They are very kind and understanding. They would push me, but they never pushed too far. They seemed to know my limits even better than I did. I guess that's why they are physical therapists and I'm not. :D It's a very large physical therapy center. Even though this one was a good distance away, there are not very many centers in jacksonville that offer the aquatic physical therapy. The pool is located inside and it is heated. It's more like an above the ground pool. For those who can't make it up and down the stairs, they have a chair for the patient to sit in which raises up and lowers the person into the pool... it then does the opposite to remove the person from the pool. The front desk people are wonderful also. They are great at working with your schedule to make appointments. They did a great job at filing my insurance for me too. If you're in need of aquatic physical therapy or other types of physical therapy, I highly recommend Heartland.

I've been going through occupational therapy and physical therapy over the last three years because…read moreof my disease which has made me permanently disabled. This is the first rehab center I went to that was not in a big hospital. PROS: Receptionist is very kind 1 on 1 therapy Therapist is very personable All therapist are engaged Accept my VA insurance CONS: None

From the owner: Brooks Rehabilitation at Fleming Island provides skilled physical therapy services to meet your…read morerehabilitation needs. Our physical therapists specialize in orthopedics, manual therapy, sports injuries, neurological conditions, post-operative conditions, pelvic health, balance and vestibular rehabilitation, balance and fall prevention, work injuries and geriatric rehabilitation. Our occupational therapists specialize in upper extremity pathologies, splinting, post-operative conditions, neurological disorders and hand therapy. Our speech therapists specialize in adult and pediatric speech conditions to include swallowing, cognitive processing, voice and language.

Everyone there is so nice taking care of my mom except for that old lady that works the front desk…read morethe one with the white hair she is a horrible horrible person. She has no compassion and no customer service whatsoever ,from now on I will only try and go see my mom whenever she is not there which is terrible but true ! I had stopped in to try and see my mom through the window she told me that she don't know because it's shift change and then told me I had to leave I went and stood outside her window for 30 minutes and nothing I'm sure she probably didn't even call the CNA to even do anything. She is a horrible horrible woman, who probably needs to retire !

Hi I'm so impressed with this facility and staff on their team work not one ever complained on…read morehelping another tech patient, the administration shows great leadership, if you want quality treatment from a awesome therapy warriors why not HEARTLALND HEALTHCARE CENTER ORANGE PARK FLORIDA THANKS TEAM HEARTLALND ORANGE PARK .

Brooks Rehab on San Jose in Mandarin offers highly skilled physical therapy. I was experiencing…read morepain and weakness in my right knee due to severe osteoarthritis. Nando Malaman is a highly regarded physical therapist. Nando helped me learn strengthening exercises before my total knee replacement. I highly recommend Nando. Be aware, The facility is a busy, large rehab center, with many patients treated at the same time in one big room.

First time visiting Brooks rehab at the San Jose location and I was really impressed with the…read morephysical therapist Bryan. He was very thorough with the treatment plan and evaluation. The plantar massage seems to relieve some pain right after so I'm definitely looking forward to the next appointment. The office is on the 2nd floor of this large building next to Osaka buffet. The place was smaller than other rehabilitation facilities and a little older as well, but it was packed with patients. We didn't have to wait long, a little over 15 minutes including the time to fill out paperwork. The scheduler was helpful and quick.

Beware of this businesses financial practices. Karissa the business owner will stress to you the…read moreimportance of making your appointments or making them up and will have no providers for making up the appointments and the company they use for 24-hour text reminders does not send the reminders (below). They do however send an email and never forget to charge your card on file the full fee with no exceptions. She told me no business sends 24-hours prior text reminders and yet conflictingly states that hers does and we should perhaps go to a big box company like Wolfsons or Brooks. This has resulted in our family being charged $260 for two missed appointments where Karissa stated, she still has to pay her providers and cannot personally send out texts to families and hold their hand. Karissa stresses that they have to follow policy, when the investment they've made in following this policy is not following their companies strict cancellation requirements for their clients. I gave 1 star due to the provider, being lovely and personable, she is great with kids. However, if Karissa is going to double standard her policy simply to make money from families in St. Johns, we will not be clients that continue to support it. We held ourselves accountable: as a military family- we believe in integrity, and paid the cancellation fees. Bad business practices.

From the owner: Speech Pathways of St. Johns is a growing, family-owned Speech Language Pathologist & Occupational…read moreTherapy practice located in Jacksonville, FL. Our mission is to help as well as we can in our area!