Great having the courtesy and attention to detail offered by the team at Ace Self Storage on Lamb…read moreBlvd in Las Vegas. They always have the place very clean and Accessible....and their professional, positive energy is a pleasure every time. Thanks to Sue , Beth & Darryl for the Great Work over the years !!! Kyle Turpin Sr.

I have rented a storage unit from Ace for over a year and I couldn't be happier with the service or…read morecost. Last year during a microburst storm, they called me while it was still raining to say they noticed water pooling in some areas; wanted to let us know in case we wanted to check our unit. We went right over and everything safe and dry. All the staff were working hard to clear puddles. Beth and the other lady who works in the office are unfailingly professional, and courteous. I should return the courtesy by learning her name! Thank you for your excellent customer service & security measures.

Anthony is absolutely amazing and is very knowledgeable. He knows his stuff and was very kind and…read morevery helpful.

Excellent customer service and they value their tenants! Storage Units are very nice, and clean.read more

Best Self Storage and U-Haul rental around! Great location, very clean and well maintained, great…read moresecurity, and amazing staff. Kris and Ruth are always very friendly and helpful. Would highly recommend!

We've been with all storage. I want to say almost 3 years now maybe a little longer I know Debbie…read morerecently lost her husband, but the place never looked better. She's definitely got hands-on and keeps the units looking amazing. Every time we go in there she has a big smile on her face and she just makes us feel like we've known her forever. Where can you go to a storage business where the Manager really makes you feel comfortable? , There we know our stuff is safe and clean. We don't ever have to worry about the items in our unit getting stolen or broken into. The grounds are always clean! There's times where we have forgotten to lock our unit and Debbie will make a phone call to me and let me know that I need to come back and lock the unit. She looks out for us. We really really appreciate her. There's times where she's actually driven her little cart over and chatted with us and makes us smile because she always has something funny to say. I feel like we have made a good friend in Debbie and I know that if she wasn't there, we would be looking for another storage unit. It's amazing how one person can make all the difference. With all that being said, it's pretty obvious we love her to death and you're very lucky to have someone like that working for you!

Zippy Shell is the best because of its amazing staff. Its support and customer service is by far…read morethe best I have experienced in the moving business in the last 10+ years. Their Customer Care and Delivery Teams were fantastic, including Aaron (who picked up my Zippy Shell container at the destination). I have moved items from the West Coast to East Coast and back several times over the years. It is not easy moving a lot of items over a long distance without paying an arm and a leg or losing/breaking things. Zippy Shell gave me confidence that my belongings would arrive without issue (and it did). I initially signed a contract with a full, comprehensive moving service, but after hours wasted on multiple phone calls/no-shows, I ended up cancelling the service due to lack of reliability and trustworthiness from their staff. In contrast, the Zippy Shell agent on the phone worked to make the service perfect for what were important to me: budget and reliability. I wish I could remember the name of the first person that helped me at Zippy Shell in the Customer Care team. He was fantastic and gave me the confidence to go sign the agreement that day even though it was not the cheapest quote I had received. There are always little hiccups (e.g. the Zippy Shell and Pack Rat systems don't seem to play nice), but Zippy Shell has been fantastic overall! Most importantly, I felt assured my belongings would safely arrive. They will be my first call in the future.

On May 9, 2024, I reached out to Zippy-Shell, dba Pack-Rat ("Pack-Rat"), and spoke to company…read moreemployee, Ray Gudeman. He emailed me a generic price page for local moves, then directed me to Forrest Maynard, Long Distance Sales manager for Pack-Rat, out of the North Carolina headquarters. My request was for a move from Henderson, NV to Marcola, OR. At the behest of Mr. Maynard, I completed a reservation form and locked in the price of $11,248.00, to which we had agreed verbally. On May 20, 2024, Mr. Maynard offered me a senior discount, lowering the price to $10,750, which I accepted. He also advised me that my move would require only 4 containers. Within a day or two Pack-Rat sent at local "expert" to my home to do a walkthrough to determine if 4 units were enough. The expert's walkthrough was, in my opinion, very thorough, and included view of some large items, e.g., 7' work bench, patio furniture, 6' x 36' dog run, three 50-gallon water barrels, and three horse watering troughs. From the walk-thru it was determined that a 5th container would be required and that the new price would be $13,680 (this was later adjusted to $12,500, given that we chose to move to a destination which shorted the haul by several hundred miles). Mr. Maynard advised me via email that we would be packed up on January 17, 2025, and that we would be furnished with unlimited moving blankets and given 1-month free storage in Boise, ID, our destination city. No other changes were discussed nor were any other changes brought to our knowledge. My husband and I were shocked on the January 17th moving day to learn that Pack-Rat then determined that it would not only take 3 more containers to move us, but that we would have to pay for those containers as well. To our added surprise, not only did Pack Rat not move the contents of the dog run (we moved it), the workbench, the water barrels, and the horse tanks, but their actions demonstrated that the so called "expert" walk-through was without credibility, given that ultimately the company required the use of even more containers. Clearly, the original estimate, as well as the walk-through, were little more than a guess or a low-ball. Then, once our items arrived at their storage location in Boise, Pack-Rat refused to release those items to us until we paid the full balance they claimed was owing, bringing our total outlay to $20,100. In order to get access to these items, I had to pay Pack-Rat the final balance. Notwithstanding promises made to the contrary by Mr. Maynard and company agents, Pack-Rat committed other offenses as well. By way of example, and not of limitation: a) the company attempted to bill us for fuel charges, stair charges at the new residence, blanket charges, and various supply charges; b) they refused to repair or reimburse us for a cracked-in-half oak kitchen table, broken floor lamp, smashed collectable mugs, a hole kicked through the back of a hardwood bookcase, and c) they managed to lose a number of valuable items. My attempts to communicate with personnel of Zippy-Shell/Pack-Rat were not only incredibly disappointing but became increasingly frustrating to the point of maddening. I was treated with disrespect and passed from one person to another, none of which brought to me the satisfaction I sought, so desperately needed, and deserved. Management personnels' smug denials with regard to their failure to adhere to the agreed upon pricing and services, their condescending treatment of me, and their dishonest act of holding our goods hostage, not only speaks to Pack-Rat's total lack of credibility, but it smacks of what I have concluded, was dishonest intent from the start. Based on my experience, the buyer would do well to pass on what is, in my opinion, a classless organization, as it will likely result in the buyer's peril.

Always great service here from Diane & Ron ( on site…read moremanagers)Have rented short term & long term. Currently I have my RV stored. I am very comfortable with their care & security. Value is good & I am a customer because they treat us well & appreciate the extra care they provide us Highly recommend if you need storage in Las Vegas@ a central location!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

This young lady at the counter is great knowledgeable and fast great work good pricesread more

Update on 9/17/2020…read more Brian, It's not about a new policy related to Covid-19. The website says "Long-term Discount" and the manager knew nothing about it, including the fact that it is on the website. He ever said that he worked for this company for a few years but was never aware of it.

I love Mountainview Storage for their prices and great customer service…read more The person that runs Mountainview Storage is a wonderful person who make sure that the grounds always clean and the grounds have great lighting. Property management takes real good care of the storage facility.

From the owner: Moving rental trucks self storage rentals moving suppliesread more

Sunday the 29th of March I arrived to pick up my reservation. I encountered two employees on the…read morelot. I asked where do I go for the reservation? They directed me to inside the store at the left side of the building. I went in completed my rental and returned to my car. I was blocked in as I had parked at the front of the store. There is no clearly marked parking spots for customers. I managed to pull around the U-Haul truck that was parked in the half circle driveway blocking my car. After this I pulled around along the left side of the business. Still unsure where to go to pick up the trailer I was wander around the trailers and trucks parked on the lot. The person working seen me, finished with the customer they were with and promptly hopped into a truck with trailer attached. They said nothing to me, this is the same person I encountered when I arrived. I continued to look around and decided to drive on to the back lot behind the store where this person went. Upon arriving in the back lot I seen many more trucks and trailers. The employee seen me walked past my car, I stood there next to my car waiting.They proceeded to the trailer and stood there looking my direction. After about a minute I turned and asked "Do you need me to back up to the trailer?" They said " yes", after backing up with zero assistance to indicate if I shou keep backing up or if I was close enough I stopped. Put my car in park and got out. They said "Where are the hooks?" I reached down and felt them "I said they are right here." They continued to feel for them and asked again in a rude voice "Where?" I asked "do you want me to connect it?" No answer...... they continued to be unable to hook the chains on the hook. So I asked again "do you want me to do it?" They said "No!" While it took 4 minutes for them to connect the trailer I was never spoken to. They did not say a word when they finished, no thanks, no all set, not one word was spoken to indicate all is well and I could leave. As they walked away I figured it was safe to assume they were finished. That entire encounter was awkward uncomfortable and left a bad feeling in my mind. I left went straight home and found that a brand new item I had sitting on my front seat was now missing. Did I mention the car I was driving has recording and I was busy that day didn't have a chance to check the footage however I sat down today and looked at it. No wonder why they were so rude to me. No wonder why they didn't acknowledge me didn't make eye contact nothing they stole out of my front passenger seat. They stole the item that I had just purchased that was sitting on my front passenger seat.

Camille who checked as in was very friendly and helpful. The auto transport was in good condition…read moreand ready to go and was hooked up to our vehicle in no time.