Great service lowest prices in the area staff was very helpful and polite thanks storage usa lvread more

Anthony is absolutely amazing and is very knowledgeable. He knows his stuff and was very kind and…read morevery helpful.

Best Self Storage and U-Haul rental around! Great location, very clean and well maintained, great…read moresecurity, and amazing staff. Kris and Ruth are always very friendly and helpful. Would highly recommend!

We've been with all storage. I want to say almost 3 years now maybe a little longer I know Debbie…read morerecently lost her husband, but the place never looked better. She's definitely got hands-on and keeps the units looking amazing. Every time we go in there she has a big smile on her face and she just makes us feel like we've known her forever. Where can you go to a storage business where the Manager really makes you feel comfortable? , There we know our stuff is safe and clean. We don't ever have to worry about the items in our unit getting stolen or broken into. The grounds are always clean! There's times where we have forgotten to lock our unit and Debbie will make a phone call to me and let me know that I need to come back and lock the unit. She looks out for us. We really really appreciate her. There's times where she's actually driven her little cart over and chatted with us and makes us smile because she always has something funny to say. I feel like we have made a good friend in Debbie and I know that if she wasn't there, we would be looking for another storage unit. It's amazing how one person can make all the difference. With all that being said, it's pretty obvious we love her to death and you're very lucky to have someone like that working for you!

If you're okay with taking a gamble, feel free to use this company. I'll keep this short…read more We moved less than 5 miles away and somehow our 75" TV was damaged in the process. There was a team of 6 that showed up for the job. They were nice and professional. As a matters of fact, their team lead pointed out the crack in the TV after it got moved to our new residence. He assured us we would be able to submit a claim and it would be taken care of. The claim was ultimately denied and they said it's because we can't prove the TV wasn't like that prior to the move. So basically when we did the initial walk through, not a single one of the 6 men noted the crack?Interesting. Read other reviews and do your own research before using this company. It looks like this has happened to a few people.

On May 9, 2024, I reached out to Zippy-Shell, dba Pack-Rat ("Pack-Rat"), and spoke to company…read moreemployee, Ray Gudeman. He emailed me a generic price page for local moves, then directed me to Forrest Maynard, Long Distance Sales manager for Pack-Rat, out of the North Carolina headquarters. My request was for a move from Henderson, NV to Marcola, OR. At the behest of Mr. Maynard, I completed a reservation form and locked in the price of $11,248.00, to which we had agreed verbally. On May 20, 2024, Mr. Maynard offered me a senior discount, lowering the price to $10,750, which I accepted. He also advised me that my move would require only 4 containers. Within a day or two Pack-Rat sent at local "expert" to my home to do a walkthrough to determine if 4 units were enough. The expert's walkthrough was, in my opinion, very thorough, and included view of some large items, e.g., 7' work bench, patio furniture, 6' x 36' dog run, three 50-gallon water barrels, and three horse watering troughs. From the walk-thru it was determined that a 5th container would be required and that the new price would be $13,680 (this was later adjusted to $12,500, given that we chose to move to a destination which shorted the haul by several hundred miles). Mr. Maynard advised me via email that we would be packed up on January 17, 2025, and that we would be furnished with unlimited moving blankets and given 1-month free storage in Boise, ID, our destination city. No other changes were discussed nor were any other changes brought to our knowledge. My husband and I were shocked on the January 17th moving day to learn that Pack-Rat then determined that it would not only take 3 more containers to move us, but that we would have to pay for those containers as well. To our added surprise, not only did Pack Rat not move the contents of the dog run (we moved it), the workbench, the water barrels, and the horse tanks, but their actions demonstrated that the so called "expert" walk-through was without credibility, given that ultimately the company required the use of even more containers. Clearly, the original estimate, as well as the walk-through, were little more than a guess or a low-ball. Then, once our items arrived at their storage location in Boise, Pack-Rat refused to release those items to us until we paid the full balance they claimed was owing, bringing our total outlay to $20,100. In order to get access to these items, I had to pay Pack-Rat the final balance. Notwithstanding promises made to the contrary by Mr. Maynard and company agents, Pack-Rat committed other offenses as well. By way of example, and not of limitation: a) the company attempted to bill us for fuel charges, stair charges at the new residence, blanket charges, and various supply charges; b) they refused to repair or reimburse us for a cracked-in-half oak kitchen table, broken floor lamp, smashed collectable mugs, a hole kicked through the back of a hardwood bookcase, and c) they managed to lose a number of valuable items. My attempts to communicate with personnel of Zippy-Shell/Pack-Rat were not only incredibly disappointing but became increasingly frustrating to the point of maddening. I was treated with disrespect and passed from one person to another, none of which brought to me the satisfaction I sought, so desperately needed, and deserved. Management personnels' smug denials with regard to their failure to adhere to the agreed upon pricing and services, their condescending treatment of me, and their dishonest act of holding our goods hostage, not only speaks to Pack-Rat's total lack of credibility, but it smacks of what I have concluded, was dishonest intent from the start. Based on my experience, the buyer would do well to pass on what is, in my opinion, a classless organization, as it will likely result in the buyer's peril.

I have been using Stor-It Mini warehouse for many years &…read moream grateful to have as current administrator Jennifer Blake. Jennifer has been a blessing, living in Hawaii, her communication has been above & beyond. Always letting me know what's going on pertaining to my RV storage needs. The value in service she provides is priceless! You have storage needs, call Stor-It mini warehouse& Jennifer! You'll be happy you did!

Very friendly and welcoming. The employee, Steve is believe (my apology if I misremember your…read morename), was very patient, knowledgeable, and helpful in finding the right size unit for my needs.

Update on 9/17/2020…read more Brian, It's not about a new policy related to Covid-19. The website says "Long-term Discount" and the manager knew nothing about it, including the fact that it is on the website. He ever said that he worked for this company for a few years but was never aware of it.

This young lady at the counter is great knowledgeable and fast great work good pricesread more

I love Mountainview Storage for their prices and great customer service…read more The person that runs Mountainview Storage is a wonderful person who make sure that the grounds always clean and the grounds have great lighting. Property management takes real good care of the storage facility.

From the owner: Moving rental trucks self storage rentals moving suppliesread more

I have been a using this storage for a while now. I would recommend this storage vacility to any…read moreone who needs a nice secure place to store your valuable memories.

We had storage units here for almost 2 years. DeAnn and her staff were always easy to communicate…read morewith and very pleasant. We highly recommend Great Value for your storage needs

Had excellent service in renting a moving van…read more Great vehicle/new & counter staff was very professional and helpful. Highly recommend this Uhaul location

The original person that helped me soft spoken young women was nice but everyone after stares like…read morethey're investigating me. When I originally got the storage she told me "just no living in the storage" witch I thought was strange but then after being here looking for a key we lost moving that opens the door to my daughters work. They started giving me dirty looks and staring into my storage. They have a group of older men that all come here individually change there clothes spray cologne talk on the phone. We moved into the storage when our new apartment fell through and we had to find a new place. So everything work clothes shoes towels was put in here but beside other people use there storage as a closet. One morning my daughter went to work at 5 am she needed boots for a party but you can't get in till they open so I waited on the other side of wall by the sushi place for them to open because we are staying on the other side of town. It was the day it was raining so I left the car on and I'm 40 so I fell asleep to the rain I bounced up forgot where I was an the women that works here was staring at me as soon I looked up in a very strange way like I was being surveillance or watched. Now every single time I come in which I waited over a week they start cleaning one even came one day and just stood there watching me pull my things out and wrote in la her phone. I'm sorry, but am I not allowed to be in my storage? Am I not allowed to go through my things? Is there a specific amount of time I'm supposed to be here cause I'm sure you could hold everybody accountable. It's the day and age where women are vilified and old drunks or drugs addict are felt sorry for even though this world was created for them now I come in today and theirs two women mopping in the middle of the day i'm using the bathroom and they're waiting outside of the bathroom when I come out I wait for them to decide where they're going because they're just standing there so then when they don't decide, I decide and I start to move. She head straight for me with the cart and then they start to speak about me as soon as I passed them, they're talking about me saying see look what did I tell you laughing real professional don't speak has an attitude so I'm talked about stalked harassed and vilified for doing the same thing anyone else comes here to do Mind you me and my daughter come alone don't make a mess. We're not drug addicts never cause problems but for some reason they're always watching us like we've done something wrong. I use this company multiple times for their trucks and I won't be doing it anymore as soon as this free month is up hopefully we found our place but if not, we will be moving the stuff out