I have been using Stor-It Mini warehouse for many years &…read moream grateful to have as current administrator Jennifer Blake. Jennifer has been a blessing, living in Hawaii, her communication has been above & beyond. Always letting me know what's going on pertaining to my RV storage needs. The value in service she provides is priceless! You have storage needs, call Stor-It mini warehouse& Jennifer! You'll be happy you did!

Very friendly and welcoming. The employee, Steve is believe (my apology if I misremember your…read morename), was very patient, knowledgeable, and helpful in finding the right size unit for my needs.

NOT if you are looking for 24 hour access…read more the listing said 24 hours the person answering the phone said NOT 24 hour

This storage facility is the best ! I have been renting this space for almost 5 years and I…read morecontinually have a great experience. The area where this facility is located isn't the best but you would never know it. Upon entering when your passcode is entered at the entrance it automatically lets your personal alarm know that when the unit is opened it is YOU opening it and not someone else. Also there is a manager in site with security cameras in every location. Did I mention the staff and the cleanliness this place has? Well the staff are just so nice and helpful with carts available upon request to help load ur things. Also the units are climate controlled . This is great especially during the summer when temperatures far exceed the 100s in summer. I just would like to say thank you Storage One. You guys are awesome!

Storage One is clean and safe and close to my residence…read more Todd the Owner/Mgr is Absolutely Amazing!!!. He is always extremely Professional, always Friendly and upbeat. James his office Partner is always professional as well as and friendly! I deal with Todd most of the time and I can say he is a great asset to the company! He never fails each month to see a smile on his face. Storage One is the Best!

Raised our rent 330%, from $59 to $259 with only a 30-day notice. We have never been late on rent…read moreand have been model tenants. Apparently they don't care about having reliable renters. Additionally, on their website, the same sized unit is going for $79. UNBELIEVABLE!!! I can't wait to tell all my friends to avoid this place like the plague.

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

First of all, the staff at Blue Diamond Storage are an amazing and very heartfelt team! They're…read morevery easy to communicate with and they will respond to any questions & doubts with certainty. They always go out of their way to accommodate your needs. Angel and jesus will treat you with respect, courtesy and patience. Besides that, we did so much research and they're the most economical in town. We recommend Blue Diamond Storage to store your belongings. We highly recommend it!

Great having the courtesy and attention to detail offered by the team at Ace Self Storage on Lamb…read moreBlvd in Las Vegas. They always have the place very clean and Accessible....and their professional, positive energy is a pleasure every time. Thanks to Sue , Beth & Darryl for the Great Work over the years !!! Kyle Turpin Sr.

I have rented a storage unit from Ace for over a year and I couldn't be happier with the service or…read morecost. Last year during a microburst storm, they called me while it was still raining to say they noticed water pooling in some areas; wanted to let us know in case we wanted to check our unit. We went right over and everything safe and dry. All the staff were working hard to clear puddles. Beth and the other lady who works in the office are unfailingly professional, and courteous. I should return the courtesy by learning her name! Thank you for your excellent customer service & security measures.

Always good service and safe place to put anything valuable also we have been rented for long time…read moreno problems at all. Thank you

I have been a customer of safeguard mini storage for many years. I am so impressed with Terrie, the…read moremanager and her assistant Francisco. They are super nice, professional, helpful, and they care about my stuff.

I wish the manager there was single she's pretty and very…read morefriendly and she does a great job keeping the place clean

This place is a nightmare! Trying to check in here is absolute hell, and will leave you needing to…read moretake time off of work to get things done. My friends and I arrived with a Uhaul full of furniture and whatnot, ready to unload into my unit. We got there during "open" hours only to find that there was no one there. We knocked, we called, we texted, and got no one. We couldn't access the property to be able to get to my storage unit because every time we tried to type in the access code that was given, the callbox said to see a manager. No manager was on site! Finally, someone else came along and we followed them in. Only to then realize that there were more call boxes to access the inside of the facility. My access code still didn't work. We called the 1-800 number on the wall to see if we could get help but got absolutely nowhere. We decided to leave and try again the next day (I literally had to call out of work to do this). Upon exiting, we realized that you also need to enter the code. What a pain! We were now stuck on this property, which never should happen to anyone!! We had to call the 1-800 number once again and be put on hold for minutes before we were finally let out. While, in the meantime, several homeless people (who we assumed lived inside the storage units) were coming and going with no problem. Ridiculous! Fast forward to this morning, the next day. I keep calling and calling yet again to make sure that these people will actually show up and do their job today, and, again, no one is answering. I can't get through on the 1-800 number anymore as it just disconnects after I verify my information. So I'm out $160 something dollars, and also out a storage unit! To top it all off, I'm missing income at work. Avoid this place at all costs!!

I was out in Vegas for 5 months during the pandemic with my family we were staying at different…read moreAirBnB's every week sometimes at hotels on the strip. I had my valuables with me and didn't feel safe leaving them in the hotel safe nor at the AirBnB. My friend recommended The American Guardian he said they have decent prices and they have different sizes of Safe deposit boxes kind of sketchy about it but once I went to the location and had a look around it not felt safe but it is very safe. For the last 3 months I was in Vegas I was using there services they are very safe, professional and reliable. I felt so comfortable with my valuables there I highly recommend them to family and friends. Anyone Requesting services for the safety of there valuables this is the place to go to.

We'd like to give a shoutout to American Guardian and their employees for always being nice to deal…read morewith and for securing our important documents throughout the year. Seeing what is happening in California with the fires currently is devastating and we are glad to have it secured in a facility like this one.

A very easy move-in process. You can do paperwork at the office or you can do e-rental online. The…read morestaff was friendly and helpful with any questions that I had and followed up by email and calling me to assist me with my rental. You can also purchase a lock right there on site and they have moving supplies as well. All in all and easy move-in process and reasonable rental rates.

ZERO STARS IF I COULD…read more Public Storage at 3450 S. Maryland Parkway has some of the worst customer service I have ever experienced. The employees at this location are consistently rude, dismissive, and unprofessional. They regularly appear in extremely casual clothing that does not resemble any identifiable work uniform, and their overall presentation and attitude make an already frustrating experience even worse. Today, Public Storage automatically withdrew $212 from my account even though I have NEVER enrolled in or authorized AutoPay. This charge took every dollar I had available and even used $98.39 of my overdraft coverage. WHEN and HOW was it activated and where is the authorization showing that I agreed to it? I updated the Public Storage app yesterday, and this unauthorized automatic payment happened the following morning. I am demanding that Public Storage investigate the account history and provide the exact date, time, device, and method used to activate AutoPay. Trying to reach someone capable of investigating has been nearly impossible. The app's "Contact Us" page only provides the number for this same location. The supposed corporate customer-service number identifies my unit and routes me right back to the property. Choosing "all other questions" leads to another useless menu, while choosing the property manager sends me to voicemail. Their website advertises live-agent chat, but the first time I selected "Transfer to Agent," it claimed they were experiencing high chat volumes and refused to connect me. I tried again. At 11:49 AM, the system stated, "The agent will be with you shortly," and confirmed that my transfer had been requested. I waited for someone to enter the chat. Instead, at 11:54 AM after making me sit there for five minutes the system ended the conversation without a single agent ever joining and told me to close the window and start over. I have screenshots documenting the entire timeline. So Public Storage can access my stored card and automatically take $212 without my authorization, but I cannot access a corporate billing department, technical-support department, or live customer-service representative to investigate it. Their phone system traps customers in a loop, their store does not answer, and their advertised live chat makes customers wait before disconnecting them. This is unacceptable. The issue is not whether rent was due the issue is that AutoPay was activated and a payment was processed without my authorization. Public Storage then made it virtually impossible to reach anyone who could stop the pending charge or explain how this happened. I want the AutoPay activation thoroughly investigated, including the complete account-change history, and I want the findings provided to me in writing. Customers should think very carefully before saving a payment card in this app because if something goes wrong, Public Storage has designed its customer-service system to prevent you from reaching anyone with the authority to help.