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    Great White Moving

    4.4 (7 reviews)
    Open 7:00 am - 8:00 pm

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    7 years ago

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    S S.

    Thank you Jerry for your business, glad my movers could help you out.

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    9 years ago

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    S S.

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    7 years ago

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    12 years ago

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    Metroplex Piano Moving - The Cliburn's 180 event at Firestone and Robertson Distilling Co. in Fort Worth

    Metroplex Piano Moving

    (7 reviews)

    Sycamore

    First, I'd like to start with the positive. Local moves - A+!…read more Now, after they did 2 local moves for me, I decided to use them for an out of state move. I felt fully confident going into this. Dallas to Boston. I reached out to Andrew, the owner and we chatted for weeks regarding logistics. I was very specific as this was my grandmother's piano that I had a special tie to. Photos, videos, measurements, not just written but photos of measuring tapes, etc. I was promised no problem. Andrew's crew picked up the piano at my house in Dallas. Great crew, no problem! I get given a delivery date. Day before, I reach out to get told there was an issue and we had to push it back a week. No problem. A week later, no piano, another week push back. No problem, I understand. But now, I find out my piano is in Seattle! Why, they are making several deliveries. Okay, I get it. I'm now told by the delivery guy they got held up in Seattle because the recipient wasn't ready. We add an extra day. They now have another stop (I think Arizona). Guess what, recipient not ready, we add another day. Then my time comes. Memorial Day! 9:30 PM!!! Yes, PM! They arrive. First, I get told, no credit cards! Cash or Venmo. I find that odd because I paid the first half via credit card. Oh well! Moving on. My Steinway Model B gets unloaded! We get to the elevator and guess what, it doesn't fit. The delivery guy, who I now learn is a different company owned by Andrews brother is now FaceTiming Andrew to get guidance. No luck. I said, you'll just have to take it back to Dallas! This is when things go bad! These were the statements I got - I don't have room on the truck! Hmmm, you just took it off. I have a big paying job where I'm picking up 3 pianos in Yonkers NY! Can't you just leave the piano in the lobby here? It adds value! WTF! Now I'm pissed! Remember, it's after 9:30 PM! I can't even get a storage! I told them they'd have to wait until tomorrow. The answer, no! But, remember, he stayed in Seattle and Arizona (I think). What am I to do at this hour? I have no option besides to sell it! Yes, at this hour. I have no clue how to sell a piano, much less at this hour! The owner gave me two names of brokers. One, asleep (well, go figure). The other awake in Florida! I get made an offer that made my skin crawl but I have zero other options. I hang up the phone to hear, "we got it in." I'm now crying with excitement! Up we go to the 28th floor! We arrive! I look at the piano! Scratched, dented and damaged from shoving it in! I bring this to the attention of the guy and he said, well, Andrew will have to fix it! I'm now beyond pissed! And guess what, Andrew doesn't answer his phone! Next comment was, he will have to get someone to come here to fix it because it's never getting in an elevator again. So, I'm supposed to accept the damaged piano that can never be moved again and hope he will fix it. I'm sorry but I'm not stupid. Piano is sold. They try to collect a moving fee from me still! Even with all of my receipts of texts, videos, acknowledgments, Andrew now won't even reimburse me for the first half of the move! I had to sell a family heirloom on a holiday, after 9:30p, for a huge loss and now I don't get any refund on a move! Again, as I started, local moves, great! Long distance, find someone else! At this point, with what I've experienced, I wouldn't trust them with anything! Good luck!

    Needed a piano moved and contacted this company. They were prompt, affordable, prepared and very…read morenice interaction all the way around! Highly recommend and would definitely use again!

    Piano Relocators - This has a 3 part vid on youtube

    Piano Relocators

    (63 reviews)

    The TL:DR is if you are wanting someone who is prompt, on time, fast, understands how to move a…read morepiano, how to care for it, and what your next steps should be, all at probably some of the most reasonable prices, then these are the people for you. Received a fast, prompt reply to my request, scheduled to pick up my piano the next day from the previous location, and moved it to the new location. Was on time, had it loaded in 10-15 minutes, and was off to the next location. Drop off was fast and efficient. You can tell that they have been doing this a very long time and did not outsource their work to "teams" who do bulk moving like I have seen others do. Once completed, provided some instructions on how to care for the piano, some things to do and not to do, and proved some contact information for someone to tune or provide any repairs. They also happened to be the cheapest quote I received and delivered it the fastest. Now, there are some things that some people will need to consider. Professional... yes. Fast and efficient... yes. Knowledgeable... yes. No nonsense... extreme. If you are not used to dealing with people who know exactly what to do and are no-nonsense, they will come off as being short or being rude. They aren't going to be the people who sugarcoat things or tell you something because you want to hear it. They are the type of people who will be straight up, honest, and tell you the things you NEED to hear and understand, even if you don't want to hear that, because they are dealing with YOUR very expensive instrument. Overall, highly recommend for local movers who can get the job done quickly, efficiently, and affordably.

    Very kind, professional and easy to work with! Quick response time with a very good price.read more

    Great White Moving - movers - Updated September 2026

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