We had a really enjoyable long weekend vacation here! We stayed 2 nights/3 days. During our stay it seemed to be about an equal mix of Americans and Canadians. Other guests were nice and staff were helpful. The water park was perfect. There is nothing better than being inside in wonderfully warm water while watching a blizzard outside. The wave pool was the biggest hit with my 3 elementary age kids. Of course they were big fans of the water slides too. We actually spent way less time in the water park than I thought we would, and way more time doing Magi Quest which is a big interactive scavenger hunt. It wasn't really my thing, but it seemed like every parent was a part time Magi Quest coach, and the kids like it so that's what matters. (Here are my Magi Quest tips- actually read the Ancient Book of Wisdom and ask the fairy questions if you feel stuck.) The buffet food was totally decent. If you don't want to leave the lodge, it's probably worth it to get the inclusive meal tickets. There are a few other dining options on site, like a boba place, a pizza place, a restaurant, and a coffee shop. Prices were not exorbitant compared to other tourist places imo. There is one restaurant inside the water park which I would skip unless you really don't want to leave the water park. It was sort of movie theater type quality of food at the water park restaurant. Definitely get the Paw Pass; it was totally worth it. Oh my favorite thing about the resort were the bracelets which are waterproof and function as a room key and payment system- SO efficient. Now you don't have to worry about bringing your wallet everywhere, losing your room key, etc. More cruises and other resorts need to do this. Do bring a Sharpie so your kids stuff doesn't get all mixed up. Also, bring water bottles- there are fillup stations at restrooms. If you never want to leave the resort you don't have to. They have everything there. If you feel like a quick excursion, we did Dollarama for some souvenirs and snacks, the Mandarin for dinner, and a drive past the Falls at night so the kids could see the lights. We didn't request any housekeeping while we were there. There were plenty of towels, extra trash bags, pillow etc, so we just did our own and it was fine. Overall it felt like a cruise on land. We would definitely do it all again! read more

The lodge was fantastic and had so many activities for kids that they stay engaged. The waterpark is lovely and fun times with kids assured. I would although say kids above 5 would certainly enjoy than the younger ones. Food( breakfast buffet at Antler shanty) was fantastic. We also tried their Northwood pizza for lunch and dinner and tuned out terrific. Their wrists bands which allows you to access the room and pay at any counter was epic. Couple things I did not enjoy was to pay for the locker and food at Canoe coffee shop. Their baked goods were dry and old. Coffee was pretty great though. Will definitely visit again next year. read more

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Honestly I am blown away by Great Wolf!! I always swore I wouldn't go but we found a good deal and took our kids for a one night post Christmas stay. From the second we checked in the service was wonderful! Lodge was extremely clean considering how many kids there are and the water park was fully if not overly staffed!! They upgraded our room without our knowledge and it was such a pleasant surprise! The buffet food was tasty and we honestly had the best time. Paw Pass was awesome for the kids, highly recommend for a first time trip! read more

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We have gone 2 years in a row. Lots of fun. There are slides and activities for all ages of kids. There are lots of add ons, which can rack up the cost, so be prepared. Mini golf, bowling, laser tag, arcade, ice cream stand, cabanas, magic wand scavenger hunt. Meals are expensive. Last year we didn't love the dinner buffet so we ordered food from outside restaurants and ate in our room. There are free activities for younger kids too. read more

We got room 4047 and it was excellent. 3 twin beds and two queens. On the highest floor and away from the elevators. Just like I like it. Very spacious. Clean, small bathroom but it works well. The lobby can get a little loud. It makes it hard to complete the Magic Quest. The chlorine is serious however this is a kid's water park so it makes sense. I noticed the walking routine of the lifeguard and I like it. Keep it up lifeguards. Please try the wagyu burger from Barnwood! Service was excellent there. read more

Great place for all ages waterpark fun arcade lazer tag and food 10/10 recommend come here with your kids this summer read more

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We had a perfect trip with our 2.5 year old. All the staff were awesome. I know it's a kid place but it was so nice to see how much the staff enjoyed interacting with the kids and helping and creating magic for them. The activities directors, the wait staff, the cleaning staff, everyone was so nice. I'm not sure if it's a Canadian thing or a GWL thing but the WATERPARK staff and life guards seemed to focus more on actually monitoring for drowning that just yelling at people about life vests and such (Kalahari in the states the staff were just so fixated on this stuff instead of actually helping anyone) We did not do a paw pass as my toddler probably didn't need most of that stuff but we did do the demo version of the magiquest which was so fun. We visited the gift shop of course, and we did the arcade since they had a little carousel ride thing. In the water park we did the lazy river a lot, wave pool, outdoor pool, and wooly mammoth family slide once. Plenty to do with a toddler and well worth our time IMO read more

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I recently booked a stay at Great Wolf Lodge Niagara Falls to meet up with my daughter and her family and had to cancel just two days after booking. Even though my stay was over 30 days away, I was charged a $50 cancellation fee. Here's what you should know about their cancellation policy: Cancel within 24 hours of booking: No fee. Cancel 8 or more days before arrival (after the 24-hour window): $50 fee. Cancel 3-7 days before arrival: $100 fee, or the cost of one night if under $100. Cancel less than 3 days before arrival: Forfeit the first night's deposit. While the lodge itself looks like a fun family destination. I was shocked and was left with a bad vibe from this place. I found this policy very strict compared to most hotels, which typically allow free cancellation well in advance. It's important for anyone planning a stay to understand these fees before booking. read more

Nice short vacation to GWL. We only spent two days there and we had a great time. Aside from the main water park, arcade, and Build-a-Bear Workshop, they also have some other kids friendly activities like mini golf, mini bowling, and the MagiQuest Game. Lucky enough the weather was beautiful for outdoor fun. The kids played two rounds of mini putt this time! Nice clean facility, friendly staffs, and well-maintained guest rooms. Great family time in the summer for both indoor and outdoor fun. Recommended. Can always stop by for shopping at the Outlet Collection Niagara as a bonus too! read more

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My family and I stayed at Great Wolf Lodge Niagara Falls from Friday to Monday, and while we were excited for the water park, our experience was overshadowed by serious housekeeping issues. During our entire stay, our room was never cleaned once. No fresh linens, no towels, no trash removal -- nothing. After two full days, we brought the issue to the attention of management. To our surprise, they admitted they had no idea why the day staff had completely overlooked our room and couldn't explain why no cleaning service had been provided at all. What makes this even more frustrating is the text message we received from the lodge which clearly stated: "Stayover service is available for reservations of 3 or more nights, starting on the second full day of your stay. If you need additional amenities or have any garbage to be removed, please feel free to let us know--we're happy to assist!" We were there for three nights and should have received this service starting on day two -- but it never happened. For a resort of this size and price point, this was incredibly disappointing. While the water park and activities were fun, it's hard to enjoy them when you return to an unkempt room with no clean towels or bedding. Great Wolf Lodge needs to address this issue so future guests don't have the same frustrating experience we did. read more

Condescending and insulting staff. Water park manager actually laughed at our 6 year old grandson when he came up 1/8" short to ride water slides. read more

This is an amazing place to take your kids for a once in a lifetime vacation. The rooms are great, there are lots of suites with different sleeping arrangements, double beds, pullout couches, and even bunk beds for the kiddos. And considering how loud it is almost constantly, there is a strict 10pm quiet time, which is apparently enforced by getting a knock on your door if you are being loud past the quiet curfew. But I honestly think it's great, then you and the kids get some sleep. The entertainment is second to none that I have experienced. The entire resort is geared towards kids. There is always something happening in the main hall, magic shows, dance parties, puppet shows etc. As well as the gift shop that has a wand you can purchase. Once the wand is charged, kids can walk all around the hotel and wave their wands for neat things to happen. Things open, light up or move. It's pretty neat. They all feel like Harry Potter The only draw backs are that almost everything costs money, but there are extended packages you can get that include most things like arcade credits, that also get you in to use the bowling alleys, virtual reality games and laser tag. These are the best deals, it's basically cheaper to get a package than do each thing individually. The water park is amazing! A lazy river, wave pool, hot tubs, and so many slides! It also has two lunch restaurant's inside the park so you don't have to go back and get dressed to eat. The meal package is worth it, it includes the breakfast buffet, lunch vouchers and the dinner buffet. Here's a tip for the buffets, go as early as you can to get a table, they will give you a buzzer and you can continue with whatever you are doing then head over when you are buzzed that your table is ready. Another tip for you, book way in advance. I mean like 6 months in advance. It a popular place and it is always very, very busy. We had so much fun here. Again pricy, but if you are looking for an incredible experience for your kids this is it. Cheaper than Disneyland! read more

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Our family has gone to gwl for many years and we always have a great time. It may be extremely expensive but it is a great treat once in awhile for the kids. When we arrived the room was ready pretty quick and the bathroom was definitely cleaner than most other hotel bathrooms even if the shower curtain was low. The mattresses were meh and the decor has been the same since we first came here but they are renovating the room so I'm excited. They did the bathroom in the lobby and it if very nice. The water park was good, maybe since one wing was closed for renovation it wasn't all that busy. The outdoor pool was super relaxing since when we stayed it was beautiful outside and didn't have that weird pool echo. For extras we did also do the mini golf which was a super fun family experience since the kids had never done it before. We also got free bowling from bingo (yes my kids played not me grown lady with 6 boards) so that was fun. We only did the breakfast and yes our family doesn't have any food allergies or things like that but the food was great and the fruit was surprisingly fresh.One of my complaints though is that my mom ordered a kale salad at buckets ( the water park restaurant) and the lady at the cash was like yep ok and we payed for it then found out that actually nope they didn't have it so sorry. The restaurant was very crazy except for this one guy who seemed to run it. The magic quest was good if a bit crazy, I want to thank this one person who has been working at magic quest for forever and is always super helpful and nice. I know the employees are supposed to be nice but except for a few they are. For my final thing since we have gone here a lot they gave us a free pizza or a game of laser tag which we used to get a pizza ( see the photo) so thank you great wolf lodge read more

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Our 6 year old had a blast here. The water park is so fun. We could access it before our room was ready. Texting with Willow during our stay is so great. I got updates as to when our room would be ready, and could ask questions throughout our stay. We had the fireplace suite. Very spacious room with a balcony. Beds were very soft (maybe too soft for my liking, but no big deal). The fireplace warmed the room nicely. So much that we had to open the sliding door. The room itself was clean and well kept. No issues. Lots of towels left for us so no need to get fresh ones during our stay. Water park is a blast. Fun for all ages, and the lifeguards are visible and attentive. Staff here were nothing short of spectacular. So friendly, all the time. You will spend a lot of money and not realize it as everything is tied to your wrist band (which is how you pay for stuff at the shops, and enter your room). The only reason I gave it 4 stars: lack of elevators. There's, from what I could tell, 3 total guest elevators in the entire place. 4 floors, two wings to each that are huge. There's one elevator at the end of each wing, and one in the center that utilized to get down to the water park too. It's especially frustrating because we had our 5 month old with us and needed her stroller, so stairs weren't an option. Otherwise, we loved it here and will be back. read more

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This place is a joke (and I'm keeping it nice). Twice they have over booked and messed up our reservations. Even with a printed confirmation they have changed the days I was booked. Then the manager had the nerve to tell me there was nothing she could do!! I had the printed confirmation and she said it was no good .... Wtf???? And told me I had to pay a cancellation fee for my other night!!! Total BS... somebody should be fired!! Don't go to this place unless you have insurance because they are going to screw up your reservation . I wish there was a zero star choice because they don't deserve even one star! read more

It is completely a place for kids and kids absolutely love it. They have fun things for the kids to do everywhere, like magi quest trigger even in some of the restaurants. Water park is very large and we felt safe letting the kids wander and do their own things (given they can swim). Arcade doesn't really have a lot in real games the are mainly like buy time to play a round of candy crush for points. Lazertag is a lot of fun. Hotel is clean and the staff are super nice. Restaurants vary, but are good to ok. Recommend if you have kids. Not a place adults would find a lot of fun for the most part. read more

We stayed for four nights, which we felt was the perfect amount of time. There is so much for the kids to do! There is always something going on in the Grand Living Room. Magic shows, dance parties, story time, face painting, yoga, the list goes on...On the water park level, there is an arcade, a small bowling alley, and laser tag attraction. The main attraction is the water park, of course. It is a large, bright, exciting area. There is a pool for little kids/toddlers, while bigger kids can enjoy the wave pool and slides. I absolutely love the fact that there are two bars/restaurants in the water park. You never need to leave the water park. Alcohol is pretty expensive in the park -- most ranging from $8.99 + $3.00 for an extra shot in cocktails. The water park is clean and very safe. There are lifeguards everywhere and they are hyper vigilant. The wave pool had to be closed down twice because there was poop in the pool. They close the pools for cleaning/filtration for an hour if this happens. The hotel is very clean. Great Wolf Lodge cleaners are everywhere. There is no garbage, dust, or messes to be seen. You'd think a hotel geared towards kids would be more messy, but it is ultra clean. The staff are VERY friendly, accommodating, and are willing to go the extra mile for their guests. My son did Magi Quest (the live action game) that is on-site. Since we had a "Paw Pass" for him, he got a wand. There are lots of "extras" that you can purchase. An upgraded wand (different colour than the basic brown), toppers that have special powers for the game (each special topper has a special power)...My suggestion is to purchase the Red Dragon topper...My son was able to complete all of the different quests within 4-days. After defeating the last boss, Simon the Silver Dragon, he got to participate in a "Knighting Ceremony", where he got a special pin to say that he is a "Master Magi". Your kids can be an honorary knight (without a pin) every day in the lobby. I'd like to give a special shout-out to staff member Nathan, who generously helped my son figure out how to defeat the Red Dragon. Nathan also gave my son two special pins! My son was over the moon! The only downside, the hotel is very loud, even at night. We heard banging from other rooms and kids running in the halls until well past the imposed "quiet time" (10 pm to 8 am). We had the "Kid Kamp" room, which includes a double bunk bed, Queen size bed, and pull-out couch. We tried the pull-out for fun, and I can say that the mattress is too thin and you feel all of the springs/metal components. This is the perfect getaway for kids, there is never a dull moment. read more

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Stayed for one night while checking out Niagara Falls on the Canadian side. Check in was quick and easy, room was ready when we arrived at 5pm. Water park was better than expected. My four year old loved all the small slides and lazy river. The zip coaster is fun, barely any lines for the slides. Outside pool was open and pool area was clean. Lifeguards were friendly and constantly on the move and patrolling their areas. Adult hot tub was amazing! Quiet and clean. Food was reasonably priced. Breakfast buffet was great! You have to try the garlic knots at the pizza place! Slushies were also amazing. Cute gift shop with lots of options. Room was dated but clean and big. They are planning a remodel soon. Shower was hot and water pressure was decent. No popcorn allowed in the microwaves in the room. There were some kids running around and yelling until about 10:30pm. read more

We were there 4 nights, Mother's Day Sunday to Wednesday- May- 2024 woke Up to my daighter covered in bed bug bites! I am so upset had to spend the entire day bagging all her toys,- she brought some stuffed animals and put them in her bedroom, and our clothes we didn't wear we put them away, needless to say, I had to wash all bedding in both our bedrooms, vacuum, clean the entire house from possible bed bug infestation. We spent a lot of money for our suite! This is horrific! My poor daughter was itchy And was in teara from head to toe! We will not be returning, I was in shock, and personally witness in the pool close to the towel pickup, child's Pooh in the pool 3 different areas !!!! The pool was evacuated, 3 large pieces removed but tiny particles still floating a people were allowed to swim right away. So dangerous. Absolutely gross- Pool should have been closed down! read more

Low expectations, great experience. Lean into the experience and let yourself enjoy it for what it is! We had just the best beautiful weather when we were there, 32 degrees unexpectedly and so we got to really enjoy the outdoor space as well. The food and drinks were surprisingly good and fairly priced. Service was hit and miss but customer service before and after was quite good. Other families respectful, everyone just looking to have a good fun time. Room was amazing and comfortable, we will definitely go back! read more

This place was exactly what we needed last winter heading out Covid. It was an insular family vacation where my kids (6 and 3 at the time) had an absolute blast for a 3 night vacation. It's not just a water park as there are other activities my kids enjoyed (Magic Quest, Bowling and the arcade). The rooms were clean and the staff were friendly throughout our stay. I would say that the location lacks in the food department. The quality isn't great for the pricing but does well in a pinch. If you have a car available, it's worth it to explore Niagara for a bit more variety. This location is great and we can't wait to take our kids back here again in the future! read more

Friendly staff, lots of free activity for kids, overall clean. Cozy rooms with fireplace and balcony

First of all, staff is horribly trained and rude. Saying things about a "policy" which we've never had a problem with in the past. We are locals who went to do the MagiQuest and they denied us entry even though we paid for the game in full just like everyone else. It isn't fair that we get denied and treated with disrespect just because we live in the area. read more

Went here with family for a one night trip. Overall it was an ok experience. For the price it was underwhelming but the kids had fun. If your on the fence look for deals that can bring the cost of the room down because it can get pricey. It is worth going for one night but anything more then that is overkill and we probably won't be going back. The food: we only ate the ice cream, which was good (nestle). There was about 7 choices to choose from. In the bake shop there was other treats that looked good including a variety of fudges. The pizza and burgers looked small while walking by people that were eating them, glad I passed. The room 4/5: We just had the basic room but it was big and clean. It had two queen beds and a separate area with a couch that turned into a bed. The room had a microwave and a small fridge. Service 3/5: I have heard service is bad here but everyone seemed nice. One complaint was in the Waterpark there was a large extended family (prob 30 members) who continuously cut people in line on the slides and would join up with other family members farther up in line. One adult went on the slide 3 times before it was my families turn. It was obvious to staff but they did nothing because the family was not speaking English. Disappointing. Magic quest 1/5:What a bore-fest. Was included in a package we got and is not worth the money. You walk around the same 4 hallways doing the same thing over and over and over (just pointing your wand ). It is very repetitive and got old after 10 minutes. Trust me, don't do it. The water park 3.5/5: it was enjoyable. It seemed bigger then it was when first walking in and did get old after 4 hours. The slides were fun but had to wait about 15 min each time. My kids got tired of waiting in line after awhile. The water was pretty warm in most of the areas. Overall they did enjoy it but when asked if they wanted to go again in the morning they said they already did everything. read more

Great Wolf Lodge - Hotels Near Me - Niagara Falls, Ontario

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This trip is meant for kids so come with that in mind! It looks like a Bass Pro Cabin without the weapons in here. Check in: Came on Friday before 1pm for check in to use the waterpark, of course our rooms were not ready yet, no worries but we were third in the mobile line and the whole process took nearly 30mins. One clerk was being trained out if 4, yet somehow it seems they all just finished their training, so patience is needed. By the time we finished check in line ups were packed and parking lot was getting full. Water Park: - have your little ones measured at the check in for colored bracelet which allows them access to certain height related rides. Ie) under 48" only 2 types of rides allowed - lots of chairs and loungers but they get taken up fast, cabana rentals can be worth it for some families but $$$$ - snack bar inside water park is fried foods, beer and ice cream(you can ask to sub fries for fresh veggies) - free towels for use, but must stay in park checked out via room bracelet - it's very humid and extremely warm just sitting here in a tank and shorts, no sweater needed. The evaporation of chlorine is starting to burn my eyes actually... Misc snack shops around pavilion: -good selection of beer, cider beers, coffee and pastries Antler Shanty(main restaurant): - vouchers are here for dinner and breakfast, ayce buffet style - if you have allergies the chef will personally walk around and show you want you can/can't eat - dinner was worth it, lots of things to try besides the roasted chicken, flank steak, they had Italian mussel puttanesca, vegetable korma, trout pan fry, good-great for taste and value - dessert typical kinds at a buffet but saw they had creme brûlée behind the sneeze guard just ask the chef for one! Story Time: - not sure why it draws such a crowd?? It's right in the foyer of the main entrance no extra blanket/mat is rolled out, so its kinda gross sitting on the main carpet in the way of traffic, but lots of kids are crowded to hear the lady read a regular sized normal book(we had, don't let pigeon stay up late) Movie Night activity: Just watching a movie in a basement meeting room with rows of chairs, nothing extra, unless you buy popcorn. Our movie glitches 15 mins in so that just got cancelled. The Arcade: Vegas for kids! Enough said. Our friend spent $30, the kid traded points in for a box of Nerds candy, I can't even! Service: like any place teens work at, some super star players and some bitter or tired employees mixed in. It was fine for the most part if you stay respectful. Only Con - wand game gets rowdy at night, kids get loud in hallways 10:30pm-midnight, light sleepers take note, not sure what calling front desk really did. read more

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Great Wolf Lodge is so magical, especially in December! It was our first visit with our 1- and 2-year-old. We stayed for one night and went to the waterpark on the day of check-in (we checked in at 1:00 and our room was ready by 3:00) and had access to the waterpark all day on the day of check-out. I loved how the check-in lines moved super fast. I checked in online, but the non-online check-in line was shorter with more staff, so I went through there. The process was quick and I was advised that they would text me when the room was ready. The wristbands acted as a room key and was linked to my credit card (super convenient!). Our kids were free and so we had 2 extra wristbands (you can invite other people to use these wristbands). My daughter was in awe when she stepped foot into the lobby. The holiday decor and lights were mesmerizing and even my 1-year-old couldn't stop looking around! The look on their little faces were precious There were so many activities for the kids (the quests, waving the wands around to activate things, the arcade, bowling alley, kids club, mini golf, spa) on top of the Amazing Waterpark!! The room was spacious, with 2 queen beds and a pull out couch (there was a divider wall between the beds and couch). We were on the 4th floor and had a balcony. The room was equipped with a coffee machine, fridge, and microwave. Be sure to order their pizza, there were lots of toppings and was really cheesy! It was $19.99 for a large Canadian pizza and it fed the 4 of us for dinner and late night snack/breakfast the next day!! The waterpark had an awesome wave pool, hot tubs (we went in with the kids when they got too cold), slides for the toddlers, a warm water area for the little ones, crazy body slides, lazy river, cabanas (you have to rent them), a bar for you to get alcoholic beverages, a stand for hamburgers and fries and a surf shop. We just got back from our stay and I'm already planning our next visit. If you have kids, you have to go to GWL!! read more

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Got mild food poisoning about a week of abdominal pain and diarrhea. Expected as much from being around so many kids and water. Has rides for all ages. Kids had fun. The bunk beds were enjoyed. read more

I've always thought that Great Wolf Lodge was too pricey. Don't get me wrong but at $300 a night (with the discount) for a room for 6, it's pricey compared to staying at the Sheraton or Crowne Plaza in Niagara Falls where we've been able to get rooms for less than $200... sometimes closer to $100/night! We finally decided to give it a try since there was a deal going. The cousins went too so we split the cost between 3 families. I have to admit that it was well worth it! The slides are waaaay better than Fallsview waterpark. Faster, bigger, more options! The kiddie section has great slides too! Toddlers to 10 year olds enjoyed them. The water was warm and the air temps even warmer which made it very comfortable. I remember Fallsview to be a bit chilly sometimes. Another surprise was how decent the dining options were. I'm always skeptical of in in-house dining but the food was actually good. The chicken sandwich with avocado was tasty, chicken fingers were made with real chicken, pizza was good. We ended up getting the meal plan which included the breakfast buffet which had great options, lunch tickets and the dinner buffet, again great options. Dessert is all made in-house. We are definitely looking forward to returning! read more

Great Wolf Lodge - Hotels Near Me - Niagara Falls, Ontario

The pools flooring too sharp or rough for young kids. It left my 2.5 year old feet scrapes and cuts all over his feet . Be sure to bring water shoes if you're bringing young kids or babies . read more

Really enjoyed my experience here at Great Wolf Lodge with friends and kids this year. It's been more than a decade since I was last here and everything is as I remembered and more!! I love the friendly staff even when the restaurants are filled with customers and there are people waiting in line: I love the friendly check in staff members who do their best to assist you on anything you need assistance on. I love the food, the stay, the play and everything in between. Great Wolf Lodge is now a part of our family tradition. Thank you all for your hard work!! read more

Odds are, if you're considering a trip to the Great Wolf Lodge you're a hardworking family with some scratch and not a lot of time on hand, and likely trying to fit a Yelp review somewhere between a hockey clinic, soccer tryouts, PTO meetings and ukulele recitals, so I'll section of the important points here for you to easily skim through as time allows. COST: It's expensive here. You can't go to the GWL without spending the night in their hotel, so they got you. Now you can ease that damage by booking your trip well in advance and staying during the week when school is in session. There's also a "Hero's Discount" of 30% for military law enforcement and first responders. I'm sure less traditional Canadian heros are taking care of at GWL as well, be it Wayne Gretzky, Rick Moranis or that guy that married Carrie Underwood. CLEANLINESS: I am pleased to say how clean GWL was. The water park looked, smelt, felt and even tasted clean! Ok, I'm just kidding about the last part, but in all seriousness, the grossest thing I came across were two used bandages left on the side of the hot tub area that sloughed off some scummy kid, I'm sure (Cue Stewie from Family Guy and: "Eeeeewwww! A band-aid!"). SERVICE: God bless Canadians, because they truly are some of the nicest people, but man are they slow. It's slow to check in, it's slow to get a locker key, it's slow to get food... I spent the longest time ever waiting to get a beer when there was no line, three women servers tending bar and I wasn't wearing a shirt. #sexyaf #smh FOOD: Dare I say it was some of the best amusement park food around? I suppose that bar sits LOW, but I truly didn't mind the buffet here, and for $130 Canadian, my family of four got three meals, and that even included gratuity. ALCOHOL: Check! Not only is there beer, there's also booze. Go ahead and start dreaming of whatever fruity daiquiri or moscow mule your little heart desires and fire for effect. Your wristband has your room information built onto an embedded chip, so order, scan, drink, repeat. MISC: They have little kid yoga in the morning, an arcade and even a bowling alley. During our stay the fire alarm was tripped somehow, which of course is by no means the fault of GWL, but they comped us 50% off our stay and gave us a 25% coupon for future stays. This is a testament to their commitment here, and maybe you too could find yourself in similar favorable circumstances (wink). WARNING! INTENTIONALLY MANIPULATING A FIRE ALARM BREAKER ABSENT OF AN ACTUAL EMERGENCY IS A CRIMINAL OFFENSE AND WILL BE INVESTIGATED BY THE ONTARIO PROVIDENCE POLICE. read more

Kept very clean. And some upgrades done over the years. Love the outdoor elements when in need of fresh air.

Spent two nights in Niagara Falls Ontario. First night was at the Sheraton Fallsview overlooking both falls. Second was at Great Wolf Lodge. What a truly disappointing experience at great wolf Lodge. This was our 1st time at GWD and I can honestly say we won't be returning. My kids are 12. The waterpark would be the highlight but honestly, if you going for the waterpark, go to the one attached to the Sheraton. Bigger and quite frankly better. I get the reasons folks go to great Wolf Lodge but for what they charge for what you get....totally not worth it. For example, the room - carpet's moldy (looks like a motel's). We couldn't access the patio as it was screwed shut because of work being done outside. Tub shower with washroom. Sink outside. Not ideal. Beds: we had two queen beds. What a disappointment. Here's my gripe. Why does a resort that's clearly making a ton of $$$ unable to update their beds? Feels like waterbeds. Matress are springs that sinks down when you sit on them. We upgraded to the wolf pass as we were convinced by the reception it's worth it....what a load of crap..... seriously....save your $$. The arcade....games are from early 2000s it seems and hasn't been updated since. Kids were disappointed. Several were out of order. Small arcade. Kids got bored very quickly. Not worth the upgrade!!!! Go downstairs and check it out before upgrading. Food: okay. Ribs overcooked. Even worst that the ones we had at Montana's.......The waterpark: good but too small for everything that's packed in there. Been to better waterparks. Overall.....not worth the price they charge. I'd say they need to upgrade to keep competitive but that's clearly not the case as people keep paying.....look I get that it's a themed experience......but for what I paid, I expected more. That's about it. These are my experiences. Maybe if we'd only gone to GWL and not another hotel before going may have felt different. But then again, probably not. Again, for almost $500 a night, not what I was expecting. read more

My wife and I went with our two young boys (3.5 and 5) for 1 night. Overall things are very well setup. Your wrist band is your room key and payment device (they encode your credit card on it). Lots of options to keep you busy and the water park has options for all ages, though clearly more for the taller folks. What really impressed us was the concern and care shown for our various food allergies. We emailed ahead and the executive chef emailed us back a list of what was available at each restaurant. When we went in search of food, they did not disappoint. They were able to accommodate all our dietary needs, without making us feel like a burden that we had to settle. At breakfast, the chef personally took my wife around the buffet to show her what we could eat and what we couldn't. Very impressed. read more

Great Wolf Lodge - Your wristband is your wallet and room key. - Hotels Near Me - Niagara Falls, Ontario

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Horrible check in process. I used the app for mobile check in, when we arrived I waited in that line for 10 min with 2 people ahead of me and no one at the desk. Got in the regular guest check in line and waited there for 15 min before being helped. From there we headed to our room, which looked just like the pictures. The kids wanted to get to the pool ASAP so we changed into our suits and walked down. The place was packed! We walked all around looking for a place to get towels, then found a table to store our belongings at. My son loved the yellow slide, and my daughter and I spent most of the time in the little kid area. The employees were very helpful to my daughter on the slide so that I could stay at the bottom and catch her. After swimming for a while we stopped at the pizza place to get some dinner and the line was ridiculous! We decided to order a pizza out and my husband go and grab it. Cheaper too!! After dinner my daughter went to bed, husband watched some tv, and I took my son to the arcade. He loved the air hockey table! Wish there were a few more cause we had to wait in line to play. Talk about teaching a child patience. When my son and I got back to the room I was talking to my husband about the plan for the next day. We realized we didn't know where or what time breakfast was. I texted the front desk and they notified me that the person that checked us in forgot to give us our breakfast vouchers that had all the info on them. I walked down to the front desk, waited in line for about 10 min, and then recd the bfast vouchers along with 4 free games of bowling. Well that would have been nice to have before the kids were sleeping! I also asked if we could check out a little later, just maybe around Noon and was told no. We could pay for a half day rate and check out at 2pm. The next morning we woke up, headed to the water park right when it opened at 9, then headed to breakfast and needed to check out by 11am. Rush rush rush! We made it out of the room by 11:17! We then went to enjoy our free bowling games and head home! All in all the kids had fun, and that's all that matters. read more

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Sitting here after 3 hour drive, nowhere to sit, booked, but you have to walk around with luggage, until 4 pm, so far it sucks

Second family trip. room was dirty and had to request it to be cleaned. multiple coffee orders came back with a half empty cup, and was told I had to order another if I waned more. With the Paw Pass we received a stuffed animal, ears ,and MQ game wand. One daughters wand was broken, the other received a torn stuffed animal that had to replaced right before bedtime. Pre paid for all meals, do not waste your money. We missed breakfast because they wouldn't allow us to reserve a table, then an hour later they didn't have room for anyone else. again, already paid for. this is the second and final trip to GWL Niagara. Will not recommend and will not return read more

2019-11-27. Great Wolf Lodge. Niagara Falls, ON. Tuesday's typically offer the lowest rates at Great Wolf Lodge (GWL) Niagara, but kids don't typically have Tuesday's off, unless it's a down week, which then is no longer cheap. I found a pretty good deal online for Wednesday, and being US Thanksgiving, it aligned perfectly as the kids had Wednesday off in our school district! Sure we had to cross an international border (so passports are necessary), but we do that plenty already. GWL Is located 6km (~4 mi) away north of downtown Niagara Falls. Kind of remote, but it works as they don't need other businesses to draw the crowd, they are the main attraction! GWL does mirror its sister locations throughout the USA, and is a full resort with all the amenities; a fitness center, a spa, indoor/outdoor pool, hot tub, and full service laundry (including self service if you prefer. Machines are a Loonie ($1) apiece for each washer or dryer). They also have your standard free parking, free WiFi, wheelchair accessibility, an arcade, miniature bowling alley, gift and souvenir shops, and restaurants. Oh and of course a water park! The Niagara location seems to have a smaller footprint than most, but its tightly packed with 11 slides (2 kiddie, and one body), 2 massive play structures (Fort Mackenzie and Chipmunk Cove), 3 whirlpool hot tubs (1 private, 1 family, 1 outdoor adult only), a wave pool, a frog pond, 2 splash pools, and a lazy river. True to the Great North, this resort is themed with Moose, Elk, Beavers, and Bears. It has over 400 rooms available, some with wheelchair accessibility. Occupancy is 4-6 for the basic rooms and come with coffeemakers, microwaves and mini-fridges, as well as patios/balconies, and flat-screen TV's. The basic rooms can also come with a theme, transforming the kids sleeping area into a camp-style kids quarters with bunk beds and their own TV, giving the adults and kids their own space. Upgraded suites sleep up to 8, and add wet bars, additional TVs and/or lofts with bedrooms. Like Disney, rooms are now wristband activated and you can have credit cards tied to them, very convenient considering the main attraction is a water park. They also offer a pre-check in process online which is super easy and allows you to access the mobile check in line when you arrive. During this online check in, you confirm all the details of your reservation, and provide an ETA. They actually had our room ready for us upon arrival even though our ETA was before check in time! 5 stars for online pre check-in! There are grill, buffet and pizza restaurants. The Buckets eatery inside the park also serves alcohol. The resort restaurants are pricey, but you're in Niagara Falls, so don't expect too much relief if you decide to dine out. Food is on par with theme park food and the buffet restaurant is on par with resort buffets, not spectacular, just typical. Because of this, we ended up eating out after the first day. 3 stars. Having been to the Casino Water park earlier this year, the GWL water park doesn't seem to be able to rival its roof-deck counterpart which boasts many more rides in a larger footprint; however, GWL offers resort style amenities to offset. They schedule many activities for the kids throughout the day, have physical locations for kids clubs, a 24 hour arcade, and even a mini bowling alley! 4 stars for the additional activities and amenities. Overall, they are more expensive than the deals you find for the casino water park, but their amenities are superior, from their facilities down to the electric vehicle parking spaces. Value is relative, additional occupancy above 4 is $50 per person at GWL, and includes the additional water park passes. While additional passes are available at the Casino water park as well, it doesn't cover the overnight stay. You can find deals online, and while there are no packages that include food at GWL, they do offer meal plans you can buy. Put that all together and you can sum it up to getting what you pay for. Our deal was marginally more expensive ($20) than the one we found for the Casino water park at the beginning of this year (which as become very touristy over the years allowing them to increase their package prices) and totally worth it especially if you still have little ones under 48". The resort amenities, and the convenience of everything on a single property is truly convenient. 4 stars overall. Check-in time: 4:00 PM Check-out time: 11:00 AM No need to return to the desk to check out, just pack your things and go! If You would like to experience more, come dine-with-me.yelp.com I'd love to have your company... Bon Appétit! read more

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Arrived on a Sunday 4pm-. Room still wasn't ready. They will send a text message when the room is ready. We got our room quarter past 4 and it was somewhat clean. Found a bracelet in the bunk bed. GWL is great resort for kids. Arcade, MagiQuest, water park, etc. I like GWL better than other water park because it is much warmer and there are more shower stalls in the change room. Another great thing is the wristband link with your credit card so you don't have to carry your wallet around even after checkout. We didn't get the meal package (Adult $51.49 Child $26.49 which includes breakfast and dinner buffet and lunch from one of their quick meal facilities.) We had the buffet dinner at Antler Shanty, breakfast from Canoe Coffee and lunch at Buckets Incredible Craveable. Overall we enjoyed our stay. read more

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Ever since my daughter turned 2, we've gone to a water park for my her birthday. She has a March birthday and we live in Ohio where it is still very much winter. We've gone to Cedar Point's Castaway Bay, Splash Lagoon in Erie, PA and Sandusky's Great Wolf. This was her 10th birthday and this Great Wolf put all of those parks to shame. It honestly was the little touches. -Every year, I say the trip is for my daughter's bday and nothing ever happened. This location gave her a special wrist band and ears. Wherever we went, people wished her a happy birthday. The staff was really friendly and went above and beyond for us. I can honestly say it was close Disney-esque with how friendly and accommodating they were. -They had adult yoga 3 days a week in the morning. I did one of the classes. It was basic but a great way to start my morning. -You don't need to carry a wallet or room pass because it is all in your wristband. That made life so much easier! I didn't have to worry about getting a locker and I could order lunch or a snack easily. This location had amazing water slides. The sheer number of slides and size of the park was better than any park I've seen in Ohio or PA. We tried all of the slides and spent a lot of time in the wave pool and open pool. This park is good for younger and older kids. We ate at the buffet twice for breakfast and once for dinner. My daughter is gluten free and I am a vegetarian so I was nervous but they went above and beyond to let us know they would make us anything we wanted. We didn't need to because there were plenty of options AND everything was labeled so we didn't have to guess. Even when we got ice cream, my son requested the sorbet in a cone. The staff said they couldn't do it because the spoon couldn't touch a cone bc it was gluten free. That is huge. My daughter isn't that bad but I know some kids have cross contamination allergies. FYI - We got the Paw Pass. I think it was worth it. We had the wands from our Ohio trip so we got a topper. They love the game (ages 8 and 10). It's a great way to pass the time while you take a break from the water. My kids always want the dang stuffed animal so that was included, as well as a bunch of other free stuff. The bowling was fun, as well as the small gifts they got from the spa and cub club. The fudge as delicious too. We will undoubtedly be back. We spent 2 nights and we felt like 1 more night would have been better. My kids are saying this was the best vacation. read more

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