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    Sheraton Fallsview Hotel

    3.1 (405 reviews)
    PriceyHotels
    Open Open 24 hours

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    Night View - Niagara Falls
    Dwayne R.

    I'm only giving 4 stars because of the location and view, but I paid out my nose for the location as we had had a two story penthouse suite with amazing views. The set-up was great with 2 fireplaces for the ambiance but truly non-impactful for heat. The Hotel was very nice and I removed a perfect rating on the count of two things. The first is that our room had an old-stale odor to the room. The second is that multiple taxes in the area were added with even a tax that I discovered was voluntary which I asked them to remove and it was done.

    Helicopter a a ride over Niagara

    Jack Morettie, the concierge at the Sheraton Fallsview Niagara Falls, was truly one of the bright spots of my trip. From the moment I spoke with him, he was friendly, welcoming, and extremely helpful. He directed me around town, gave me excellent advice on things to do, and recommended tours that helped me make the most of my visit to Niagara Falls. Jack was very knowledgeable about the area and even suggested the helicopter ride, which became one of the highlights of my trip. He also provided me with a coupon, which I really appreciated. Because of Jack and one of the other tour specialists, I was able to see and do everything I wanted during my stay. His professionalism, kindness, and genuine willingness to help made my experience even more memorable. I truly appreciate his outstanding service. The 3 star rating was not for him but for the hotel. I would give him more than 5 stars if I could.

    lobby
    Tanya C.

    Octavia was helpful when we arrived and the location is great. the hotel could use some updating . some carpet areas look really worn . housekeeping is definitely the weak link. we were gone on an all day tour. when we returned to our room nine hours later, housekeeping shows up to clean, not optimal after a day of walking and you need a moment to relax. in addition, several areas of the room looked like they had been overlooked during cleaning prior to check in. the area of cleaning could definitely use a good review for area improvement.

    Best day with my favourite person
    Cristina O.

    My boyfriend and I stayed here recently and had a wonderful time! The views from our room and both on-site restaurants were absolutely spectacular. We even had fireworks night one! While I didn't love the room service food, everything else was fantastic! The location was perfect, and the staff was warm and attentive. We'd happily stay here again!

    View from room
    Debbie R.

    We went to the Sheraton for a quick overnight trip to Niagara Falls. Everything was nice- the room, service at the front desk was very good except we got poor or incorrect instructions for parking as we were later told by the valet to move our car. Also, when we first arrived we didn't know where to park as the parking lot was not easily found. The place to drive in to park so we could register was a gong show with cars in both lanes going in one direction ( coming out) so we thought this couldn't possibly be it. This made us waste time driving around trying to find parking in other areas. Exhausting!! Next we had the fire alarm going for an hour from 4-5 am and we were told to remain in our room-- with the loud alarm. I had ringing in my ear for 2 days after. We had to get up early the next morning . We had bought the breakfast buffet - $35 a person I believe and it was terrible. Not worth the price at all. The icing on the cake was when we went upstairs without signing after eating. They knew who we were and we had already paid through our room. The server asked us to come back down to sign and it was evident the whole point was so she could get a tip. She was given a tip but really shouldn't have because all she did was pour a cup of coffee for us. It was a very annoying experience overall and I have not ever said that about a hotel I've stayed at before. This trip was a gift for name so I felt badly for the person who took me. This hotel is attached to a Starbucks and other shops, arcade and other entertainment facilities. We also got some coupons for free Starbucks hot chocolate and cake pop and other items.

    7th floor pool
    Ryan W.

    The outdoor pool on the 7th floor is great. We also had the brunch buffet on the 13th floor. The buffet is just alright, but if it's your first time to the falls, I recommend it for the fantastic views of the falls. It's also connected to an indoor water park and that's why we also tend to visit here once per winter.

    View from Room during day
    Deena J.

    We absolutely loved this hotel!.. we stayed at multiple on our trip and this was one of our favorites. Not only are there stunning views from the Juliette balcony, but the location is great as well. The balcony allows for fresh air and to hear the crashing of the falls. Less than a mile from the USA boarder, it makes it for an easy navigation in our sister-country. We walked to Niagara Falls, out to eat, and to sightsee -- no need to hassle with finding parking around the city. Upon arrival, we were given complimentary sauna/steam room passes which completely elevated our already superb experience. Would definitely go again!

    Christie L.

    Review from 7/2023 CHECK YOUR BILL- We were billed twice for the same charges, duplicated. It took a few months to finally get them to take off the duplicate charge. Wow- we decided to go for the gusto and get an upgraded room with a fireplace and view. Parking is extremely expensive and not close. If you valet, at least you do not have to wait too long for the car (except at normal check-out hours). The view of the falls is amazing; see pictures. You can even hear the sounds if you leave the balcony door open. Good: Location View and sounds of the falls, especially late at night when traffic is down Standard room, no main issues with it Bad: Fireplace- gas thing in the wall (who knew), not a real fireplace that you can sit in front of and really enjoy.

    Hotel room view of falls (night time)

    There are a number of hotel options in the area. We chose this one due to it being part of Marriott, and because of the location. The location is great. Right near the American waterfalls / waterfront and Clifton Hill (packed with attractions, restaurants, entertainment and more). Almost everything is an easy walk. And if you get a room facing the falls you will get a wonderful view (without having to do a tour... but obviously do a tour too). If it's during the warmer seasons you can see the nightly fireworks from your hotel room as well.

    Broken window

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    Super safe parking garage and The reception was nice and the room was clean and had a best view of my life Definitely going back there

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    Sheraton Fallsview Hotel Reviews in Other Languages

    Review Highlights - Sheraton Fallsview Hotel

    We walked to Niagara Falls, out to eat, and to sightsee -- no need to hassle with finding parking around the city.

    Mentioned in 56 reviews

    Read more highlights

    Sterling Inn and Spa

    Sterling Inn and Spa

    (152 reviews)

    $$

    Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

    A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.

    Niagara Falls Marriott Fallsview Hotel & Spa - Niagra Falls

    Niagara Falls Marriott Fallsview Hotel & Spa

    (383 reviews)

    $$$

    The Niagara Falls Marriott Fallsview Hotel & Spa is one of the most impressive hotel experiences on…read morethe Canadian side of Niagara Falls, particularly if your top priority is the view and access to activities. But be forewarned: there are two Marriott-branded hotels located almost next door to each other another -- the other is directly across the street. I saw one couple confused about their booking. They were at the wrong hotel. It appears the the hotel most people are seeking when they book the "best view" is usually the Niagara Falls Marriott Fallsview Hotel & Spa at 6740 Fallsview Boulevard. The nearby Niagara Falls Marriott on the Falls at 6755 Fallsview Boulevard is a separate property. I was very pleased with the Fallsview Hotel. Unlike many hotels that advertise a falls view but have only a partial glimpse, the hotel's location provides a sweeping panorama of the falls. Most rooms seem to have a falls view. Higher-floor rooms offer an almost cinematic perspective, especially during the nightly illumination show and when fireworks are scheduled (nightly at 10 p.m. after May -- those poor gulls and their babies!). The facilities are extensive. The hotel features the recently renovated Burning Springs Spa and Thermal Pools, a fitness center, indoor pool that is sadly less that 5 feet at the deepest point, direct access to the Fallsview tourist district and convenient connections to nearby attractions. But spa access is not included in the stay-- such a disappointment. Generally, the property feels more like a destination than a standard convention hotel, with many public spaces oriented toward the falls. That includes and onsite Starbucks and Mortons steakhouse, plus a gift shop with a massive assortment of items: clothing, hats, bathing suits and goggles (even for the kids), maple syrup treats, medicine and beverages, etc. The biggest surprise for many guests is parking. Valet parking is convenient but expensive, currently around $80 per day, while self-parking is approximately $50-60 per day and located off-site rather than directly beneath the hotel. Valet service may be worthwhile because the self-parking lot requires about a 5-minute walk and the hotel arrival area can become crowded during peak times Overall, the staff was great -- they even sent up a red velvet cake for our anniversary! And the king suite (23rd floor) was sizable and comfortable, with a jet spa in the room looking directly toward the falls. The bed and pillows were also comfy. They also have two seats right in front of the windows with spectacular views. But there were so many bugs -- dozens and dozens gathered on the exterior glass -- after dark, we opted to keep the lights off. Not a concern, though. I would definitely stay here again.

    I was really disappointed with this stay. The view of the falls was incredible, and honestly that…read morewas the only thing that lived up to the price. For what this hotel charges, even if you're using points, I expected a much nicer and better maintained property. Instead, the entire hotel felt run down. The lobby had obvious water damage on the ceiling with peeling paint, which was not a great first impression. There were plenty of elevators, but it seemed like half of them were out of service during my stay. The room was no better. The shower curtain looked dirty, the towels did not feel clean, there were chips and scratches all over the furniture, peeling paint around the windows, and cracked bathroom tiles. Everywhere I looked there were signs that basic maintenance had been ignored. Even Morton's Grille was disappointing. For a restaurant that is supposed to be more upscale, it was dim, the chairs were peeling, and it just felt worn out. What made it even more frustrating was seeing the hotels around it. I went into the Hyatt next door and it was beautiful. Even the Marriott across the street, which does not have the same falls view, looked much newer and much better maintained. It made me wonder why this property has been allowed to get into this condition. The view is absolutely amazing, but the hotel itself does not match the price at all. I left feeling like I paid for the view and nothing else. I would not stay here again unless the property gets a major renovation.

    Embassy Suites by Hilton Niagara Falls Fallsview - False advertisement - the hotel is not right at the falls

    Embassy Suites by Hilton Niagara Falls Fallsview

    (591 reviews)

    $$$

    This hotel is in a fantastic location. We paid more for a view of the falls and it was worth it…read more Loved being able to see them from the room at night when they changed colors. Our room was recently renovated and beautiful. The elevator situation is pure chaos. We stayed on the 24th floor and often waited 15 minutes to go down. I actually took the steps down a couple times and beat my mom while she waited for the elevators. Just not enough elevators for the number of people there. I can't even imagine how it is in the summer, we went mid-September. Going up isn't as bad because staff control those getting on the elevator ms from the lobby. Skipped the morning breakfast to enjoy Tim Horton's, a quick walk from the hotel. The incline railway tram is right behind the hotel and is a quick, fun way to head to the Niagara Falls visitor center. Parking is ridiculously expensive but half off with a handicap permit. We found it worth it for our needs. Overall a great stay, just frustration with the elevators.

    Good hotel! Loved the view of the Falls from our room which is amazing at all times especially to…read morewake up to at sunrise and see the lit up falls in the evening. Rooms are quite spacious and was very accessible for our friend in a wheelchair which is why we booked this hotel. First night was busier and more expensive due to fireworks and there were some others who went to the Taylor Swift concert and Bills/Chiefs game. They charge per person an extra fee so I booked the first night separately and then the next three nights for much less per night as our friend in only stayed the first night. Evening reception and breakfast was nice to have although the hot options were quite limited (no omelettes, etc.) and the eggs were bland with a tough texture. Breakfast was much better at the Embassy Suites I have stayed at pre pandemic but the limited options and lower quality seem to be that this is a much larger hotel. They do manage then crowds well with breakfast and have a traffic light guide of ideal times being early. We got a table easily due to our disabilities. Hotel is very conveniently located near restaurants, shopping, attractions, and the incline railway stops from across the hotel and goes down to Table Rock. My friend in a wheelchair and my wife managed to make it up on the incline railway and arrive before me and the luggage in an Uber from the Table Rock bus stop. They have a Starbucks, Friday's, and mini market in the hotel we used which are handy . There is The Keg that was temporarily closed. My wife and I ate at both the Table Rock House down the incline railway and the Fallsview Steakhouse next door, the latter which had a voucher in a coupon book they gave us. The steakhouse was really good but pricy and the Table Rock House was amazing, a good value, authentic, and locally sourced. Staff is hit or miss. The man checking me in the first day seemed cold and unsure how the re-check in works for the same room, but the second one was friendly. The bellman our first day asked for a tip and we did not have cash, makes me wonder if they are paying their employees enough which is an issue causing strikes at even the best hotels in Montreal (even the Fairmont we stayed at). Maid service seemed to come Sunday and not Monday or Tuesday so they had to come later to help us fold the sofa bed and the staff was responsive by text per them checking in with us. However, Kitch, our bellman leaving was so amazing and got us on a taxi.

    Hilton Niagara Falls/Fallsview Hotel & Suites - Guest room amenity

    Hilton Niagara Falls/Fallsview Hotel & Suites

    (559 reviews)

    $$$

    I had a Fantastic time here!…read more Hotel. Several restaurants onsite! They had a crazy good dining promo (choose two restaurant meals for $120 for 2 people and I was able to pick Brasa the all you can eat Brazilian steakhouse) when I went and it was such a good deal. Check in staff told me about it Opted for the Fallsview room with the hot tub in bathroom, was a real treat. The view of Niagara Falls, oh lovely. Memories for a lifetime Downsides- -On-site Parking Was so expensive, came out to $73 one night. Recommend parking outside private paid parking lots if you have time and able to walk it -I wish the Swimming Pool area had a shower. there was a rinse faucet at the hot tub but it's not private and you can't have a real shower since it had no soap. No locker room. though I understand it is quite standard for hotels not to have -Water machine in gym was out of order. -Wi-Fi didn't work for me

    The Hilton Niagara Falls/Fallsview is a classy full service hotel…read more With multiple restaurants, wine tasting, and easy access to a casino, there's something for everyone and a whole lot to love. Our room - 4258 in the North Tower - offered beautiful views of both falls, a jacuzzi bathtub, separate shower, and a comfortable king size bed. Off site parking was expensive ($62.15 CAD) on a Friday & Saturday, but as a convenience, Hilton offered a free shuttle back and forth. Breakfast is on the 33rd floor of the South Tower. As a Hilton Diamond member the Mr. was given the option of a free continental breakfast or $15 toward something on the menu for each of us. The first morning we chose French toast (meh) and the second we got the complimentary continental offering. It was a whole lot of carbs and a little fruit. We should have shared. Service was friendly, but a little slow. The views were very nice from our window seating. If interested, another option could be the on site full service Starbucks. All in all we enjoyed our stay and would happily stay here again.

    The Tower Hotel Fallsview

    The Tower Hotel Fallsview

    (90 reviews)

    $$

    We stopped here while visiting Niagara Falls. Even though we live nearby, and we have been to…read moreNiagara Falls over 20 times, this was our first time visiting the tower hotel. The views from it is amazing! We had dinner which was decent, a little overpriced, but the staff was friendly, accommodating, and the views of Niagara Falls were priceless! We will definitely be coming back!

    Came to Niagara Falls for the weekend for the first time ever and this hotel did not dissappoint!…read moreThe service was welcoming and friendly. Easy check in. If you're driving in, they allow you to unload your vehicle in the front and get settled in your room. We chose to do self parking. I wouldn't say the self parking area is walking distance, so I'm glad they have a updated free shuttle that takes you to and from the hotel 24/7. We went through expedia and got a great price for a room with an amazing view of the Falls. Now, the room is smaller than your typical hotel room, but the view is jaw dropping! The entire wall is a window so you can see it all! A few other things I really liked about this hotel vs other hotels: no nasty throw pillows, no nasty bed runner, no nasty bed skirt, wipeable desk chair, recycling bin. Everything appeared spotless! We did have to call for an iron and iron board, in which came up quickly. And the closet is little to nonexistent. There's a bar connected to the desk with a few hangers. And then there's 2 drawers beneath that. So most things will probably stay in your luggage, which was fine for us. Housekeeping does not bang on your door every morning. If you need more of something, you just call down to the front desk. The observation floor is on 26th floor, same floor as the IHOP. It's self guided with QR codes to scan. Overall I really enjoyed my stay here. I felt like this was the right choice.

    Sheraton Fallsview Hotel - hotels - Updated July 2026

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