As my annual wellness exam deadline was quickly approaching, I came across this primary care…read morefacility via Zocdoc as it was conveniently located close to my workplace. I was pleased to see they had numerous openings and I was able to schedule my appointment at a time convenient with my schedule. I was greeted with courtesy and professionalism upon arrival, and the check-in process was easy and quick. The clinical medical assistant was friendly and welcoming and best of all, the doctor I ended up seeing, Dr. Mena, was exceptional! She was communicative, attentive, and an excellent listener and made my visit feel as if it were "tailor-made". Overall, my interaction with those I encountered (front desk, medical assistants, the doctor, and laboratory techs) were positive. Best of all, I later found out that this clinic is a nonprofit organization dedicated to serving the community with passion, compassion and integrity, all of which were evident during my scheduled visit. I would highly recommend them and their team of doctors!

outstanding staff, wonderful doctors and caring at that regardless of what you need they are always…read morethere for you. So greatly appreciated of there services they provide.

Amazing people, wonderful, supportive and calming staff. I had recently had an appointment that I…read morewas really nervous about, and they helped ease my mind and squeeze me into the appointment on Friday. They really went above and beyond. I will always use like how family medicine is my primary again such amazing people.

Several years ago I had an interaction with a nurse practitioner that left me absolutely baffled…read more She has since left the practice and I have found that the medical and office staff are professional, caring, and courteous.

I have been a patient here for over 15 years. They are all wonderful doctors and that includes all…read moreof their PAs. The office staff and nurses are also great. I feel that the most important thing in finding a good doctor is finding one who really listens to you and understands whatever problem you are having. They must understand you problem before they can treat you. My favorite is Alexandra Sloan, PA-C. She has seen me through breast cancer, gallbladder, and any number of minor infections and other health related issues. The office is run by a wonderfully organized group of people. So you don't have long waits but you also don't feel rushed. I feel like they have my best interests at heart!

I recently switched from a family practice to see Dr. Ruggerio, an internal medicine physician…read more After experiencing a lack of knowledge regarding some important health conditions, I looked for a doctor that not only accepted my insurance, but didn't keep me waiting for hours on end and was educated on my specific condition (rheumatoid arthritis). I am very impressed with both the staff at the Dr's office, as well as Dr. Ruggerio himself. I didn't wait for anything more then a few minutes at any point in time, even in the actual waiting room, which is where the majority of patients are kept suffering in my experience. I was called in within ten minutes to a room, and seen almost immediately by Dr. Ruggerio. Not only did he have a very thorough understanding of my RA, he also did an in-depth analysis of my medical history to make some recommendations that would help manage RA better. Unlike some other doctors, he really spent time getting to know my medical history and helping me out. I didn't feel at any point in time like he felt rushed or bored and ready to move on to the next patient. Imagine; a doctor that actually CARES about his patients and not just his pocket. The staff follow up was excellent as well. The nurse sat with me to look up some specialists in the area (I was still travelling to NY to see my rhematologist a few times a year), and called a few days later to check in. They are extremely fast at getting back to you when you call with concerns or are in need of refills, and also fill prescriptions via Blackberry on the spot. Now that's service!

This was my first time at Orlando Sports Medicine in Altamonte Springs for physical therapy, and I…read morecouldn't have asked for a better experience. Every staff member I encountered was knowledgeable, professional, and genuinely caring. They made me feel comfortable and confident from the start. Bill helped get me started with my warm-up and the exercises I needed. He took the time to clearly explain the benefits of each exercise and how they would help with my recovery. I really appreciated how patient and encouraging he was throughout the session. I'm very impressed with the level of care and attention here and highly recommend Orlando Sports Medicine.

After a freak accident at the dog park where I dislocated my right patella, I was sent here for…read moresome physical therapy. Not having experienced anything like this, I didn't know what to expect. Scheduling was a breeze. I arrived to my first appointment and was taken back to a room after filling out some paperwork for my initial evaluation. My physical therapist, Dr. Bastian, is a godsend. He was thorough in my initial evaluation and listened to my concerns intently and had a ton of helpful information to ease my mind about everything I am going through. I have had several sessions so far and every time I leave, I feel a bit more encouraged and confident. I trust that with his help and my hard work I will recover from this terrible injury. I will definitely be looking forward down the road when I can update this review when I am healed up! Regarding the facility, upon walking in, it is one large room with the front desk to the left and gym to the right. It is well kept and everything is disinfected after usage. Employees are masked.

Great doctor and very accommodating staff!! Highly…read morerecommend!! Never any issues at this location.

Dr. Awan is highly knowledgeable and extremely kind to all his patients. He takes time to listen to…read morethem, explains the treatment, and is very thorough. He is also a great mentor. You will never regret having him as your provider.

Stay far away from this place. You can not get a hold of anyone when calling the office, they are…read morecharging an annual fee of 150 to even use this practice even with insurance. When I went into my appointment I felt like acted like the Dr was listening but didn't actually listen to me and like a lot of other doctors assumed more than listened. This office use to be great but it has really changed and not for the better. The nurse practitioner I had seen and loved is no longer here. Very disappointed.

I moved from different state to FL. I was struck with some kind of unknown allergic reaction. I…read morewent to visit AFM Clinic. I also needed to establish a physician for my lower back L4, L5 and S1 pain medications I am on for over 20 years. Nurse practitioner came, took list of my meds mail order. She ordered my meds. Upon receiving the meds I noticed, she didn't order one of my meds for 90 days BUT for 30 days with no refills. I called pharmacy. Pharmacy replied, doctor ordered for 30 days with no refill. I called doctor's office. The doctor says he will not write 90 days or 30 days refill until he checks my physical. The clinic is stuck up, making totally irrelevant excuses to write meds refill or for 90 days. In order to further establish state of my physical, doctor went ahead with my blood test. I also requested to check if I am allergic to any unknown allergy. Besides, The unqualified staff who don't know how to read blood pressure. The pressure was so high, the nurse practitioner refused to order my medication I am using for almost 20 years. Well anyway, I went back to get blood drawn for testing purpose making sure there is nothing wrong anymore apart from some unknown allergic reaction I had earlier. The 2nd nurse came in to draw my blood. She can't even find my vein. Huh.... She send 3rd nurse to draw the blood. She gets it without making "ANY EXTRA DIGGING" efforts. Two days after, doctor on duty on Sunday calls asking "IF I AM DOING OK?" I was surprised. I went curious asking why what you find? Doctor says, my "SUGAR IS SO LOW" he wanted to make sure I am ok. I said something is wrong with your test. My sugar isn't as low as might think. I am absolutely active, working, going to gym. He said, there should be something wrong in test. He asked if anything went wrong while they drawing the blood? I said, the nurse named Deborah could find my vein. So she went ahead ask 3rd nurse to draw the blood. That's all. He orders 2nd blood drawn. I went today for another blood draw. 4th nurse came to draw the blood. He instigated if I get bruises a lot. I said, yes depending on how much you dig in my body. He takes my blood, then leaves all near by me, goes out to check if I have follow up appointment for test result discussions. I requested again, to write refill plus 90 days supply for my pain medicines. The receptionist said, she will send in message forward. They will call. Nurse named Deborah called, started crying for the same. They will not order another refill or 90 days supply. I said, you are not making any sense. She Says, my blood pressure was too high. It seemed like the doctors office practicing unethical behavior to cash on new patience. Moreover I am above 60 so I am a target of their atrocious pattern of behavior. I restrict anyone visiting FMA Facility located in Winter Spring, Florida. These center is milking patience not helping or do not know how to treat their Patience. Beware! Do not go there.