When my husband's favorite tent needed the elastic cord in its poles replaced, we checked online…read morewith the manufacturer. It could be done by mail shipping to and from Steamboat Springs, CO. They would check it, send an estimate and with acceptance repair and ship it back. That seemed unnecessarily complicated from a place like Boulder, home of many outdoor gear companies and repair support. We stopped in to the place we had purchased it, our REI store being incredibly helpful and knowledgeable of such repairs, though they don't do any themselves. They gave us two names, Bare Boulder being the most comprehensive and a 20 minute drive away, on a prominent street in Lafayette. I called, got info from the owner, Eli, about general pricing and timing. We took the bag of poles out 3 weeks ago, the estimate in person was at the low end of general approximation on the phone. We dropped it off and was told about 3 weeks as my husband had no need to camp with for at least a month. We picked it up today, ready on time and beautifully done with even higher quality cord than original. The shop is amazing, with antique sewing machine display, thousands of sizes and colors of zippers, piles of buckles and straps. It appears he can fix such parts on almost anything, luggage, jackets, backpacks, scuba BC vests, tents handbags, tote bags, recreation gear galore. We will certainly return as we wear out more and more of our gear.

Super happy with the work I had done on my leather race suit. Bare Boulder was able to install an…read moreextended zipper and offer a rush service just in time for a trip I needed. You can tell it's high quality craftsmanship

I have now taken a few pair of old favorite shoes and each time they come back like new! I am so…read moreglad I have a place to resurrect my favorite shoes!

Wow, I am super impressed with Mr Shine Shoe Repair! During travel, the zipper pull and slider…read moretotally fell off of one of the compartments on my samsonite suitcase. I couldn't find any clear resources on how to fix this myself, and local tailors said they couldn't handle luggage repair, but recommended asking a cobbler. I found Mr Shine on Google and called ahead to see if they repair luggage, and then dropped off the next day. I was informed that they could try to replace the slider & pull, but that it may not be possible given some damage to the zipper, and they would keep me updated. Because they were unsure of the possible repair, I didn't have to pay anything at drop off (I really appreciated their transparency!). I got a call a few days later that the suitcase was fixed, and they were able to do the cheaper option after all. At pickup, the zipper teeth were straight, there was a leather reinforcement added to the end of the track, and the slider and pull were new and moved around smoothly. Their team is clearly skilled at what they do, especially for a repair that seemingly no other business wants to touch! They have beautiful handmade shoes on display in the store as well. The staff were kind and helpful both in person and over the phone. Definitely recommend for shoe, luggage, handbag repair & more!

Beautiful selection of gloves and handbags and hats and more! Amazing prices and friendly service…read more Not sure how they stay in business it's such low prices, but I imagine the great deals and great service help for sure. I will be back.

It is with great sadness that I give this store a crappy review... I have been shopping here for a…read morelittle over 15 years every time I go to Estes. They used to have quality items for great prices so I could gift give like Santa. In recent years, the stitch work And the sewing has really gone downhill! I will no longer purchase from here as I can't afford to keep having things fall apart.

I have to say that Kelly did an amazing job of not just cleaning up my shoes but repairing them…read morefixing the straps. These are my favorite shoes ever and I could not find this particular pair of doc martens anywhere.

Smitty's never returned a leather skirt. I dropped off two leather skirts to be hemmed. The lady at…read morethe shop returned only one of the skirts after several months of going into the store attempting to pick them up. She kept saying she took the skirts home to work on them. After a year of going back and forth to the store attempting to get my other skirt back, I just gave up. When she was in the store, she always had an excuse. It was a leather skirt I had bought at Talbots. I will never go into this store again.

Went to Kelly to get some chaps fitted. From the very first hello, Kelly was extremely friendly and…read morewas reasonalbe on price. The work was done on time and looks great!! My gf now wants Kelly to make her leather look good!! Oh goodness lol. Recommend this business hands down.

Kelly ruined my pants that I took in for a simple hem. She re-did them once and still couldn't get…read morethem right. It turns out, she promised me a service she doesn't have the skill to do, but had no problem charging me for. Very unprofessional all around, pants weren't done on time, and no call to let me know. She forgot the length we decided to hem the pants to and didnt write it down. To top it all off, she stained a pair! No apology, no refund. Don't make the same mistake I did by going to this terribly run business.

I have visited Little Boot for a number of shoe repairs and have always had excellent service…read more Today I arrived there after searching all over town for laces for my Keen hiking boots. I couldn't find the correct size and color, but the proprietor took time to look for what I needed, found them and gave them to me. Yes, GAVE. While I entered the store as a return customer, I can confidently say that I'll keep returning for all my shoe services and fully recommend this shop to anyone in need of shoe repair or a friendly face.

I took my slightly worn Softstar shoes to Fernando at Little Boot and asked for a tough, nonslip…read moreheel to be added into each of the 1/8" soles. He said they would be only a bit higher once he put them in. When I picked up the shoes he had instead added entire resoles to both shoes, saying there was a "bump" that prevented just doing the heel on one shoe. No extra charge but now my thin, minimal shoes had 1/4" soles. Right away I took a weeklong trip and on the second day, the entire sewing around one shoe Popped open, with all the threads snapped off short. The other shoe had started to snap off, too. A shoe repair shop said the Little Boot repair had sanded the threads during the resoling and they should redo them. When I returned, Fernando and I respectfully disagreed about whether he had caused the separation, but he generously agreed to resew them at no charge. I picked them up today, and he still did not charge me. He is still assertively claiming he did not cause the problem. I am not persuaded either way. However, my soft, flexible shoes are not minimal any more. And I spent 6 days of my trip in borrowed shoes that were uncomfortable on my bunion. You can take what you want from this tale. He asked for a review and there it is.

If your into any type of leather hobby you should really check out the Tandy Leather store. They…read morehave many choices of leather and if you catch a sale you can get a fantastic deal even on the more expensive leather choices. Their staff is very friendly and knowledgeable about their goods. I had some specific questions about dying some leather I had and they were able to help me out and also recommend a particular dye. This is a great store for us leather hobbyist!

Store moved from prior location- just around the store front. much smaller but organized…read more The store only has one register! I was and had been ready to check out. one of the associates didn't even ask me if I was ready to check out. I was standing at the counter...waiting. The other associate answered the phone - ended up taking 20 min for her to finish with customer. As I Was finally getting checked out- they no longer had my tax ID in the system!!! she said I had to call Corporate!!! I may have to find another leather outlet....i was very disappointed with the staff as well as not treating customer

Went to Whiteside's for the first time this afternoon and I am thrilled. I've been at a loss ever…read moresince my favorite shoe shop in Longmont was sold. But this afternoon I arrived at Whiteside's at 3pm (on a Saturday!) and they repaired the heels on my dress shoes, lickety-split, while I waited. My shoes look brand new. I will definitely return soon!!! (I started the review above at least two years ago but, apparently, I never hit Post Review. So I am doing so now.)

This is an amazing western store with a wonderful shoe repair department. They stock all kinds of…read moreJeans , boots , hats etc . I took several pairs of shoes to them and they worked magic- came back to me like new. The folks are very friendly , Great place all the way around.

I am trying to discover if they are still in business. The phone is out and they aren't at this…read morelocation. They have $300 that I paid as a down payment to get a chair reupholstered ( I picked up the chair as they said they were moving) So now I am trying to get the chair back to them to finish the work. Thanks to anyone who can help.

I recently had a large recliner recovered, they did an excellent job with the new reclaimed leather…read morefabric. Had two issues that kept me from giving a higher rating, 1st was price, $900 to recover the complete chair. 2nd, they agreed they could do the chair in 7 days, it actually took twice as long, 14 days. This was a problem for me and they assured me 7 days was not a issue and could be done in 7 days.. I am happy with the finished product just not the price or the service time needed to do the job.