4 Stars**** Heritage Heating and Cooling came out to check a…read moreproblem, but my service slipped through the cracks. Once the owner realized what happened, he immediately stepped in, got it resolved, and made things right. Mistakes happen, but they handled it well -- I'd use them again.

We love Heritage Heating and Cooling and have been their loyal customer for over 5 years. They…read moreprovide quality services to keep our heating and cooling systems in good repair and functioning properly. Their service technicians are well trained and professional in their service delivery. Last night our air conditioner stopped working, I called and left a message requesting assistance and the very next morning (a Saturday) they returned our call and scheduled Tyler H. To come to fix our air conditioner the very same day. Tyler H. Arrived early and quickly repaired the issue. He was so knowledgeable, kind and professional and answered all our questions. So fortunate to have Heritage Heating and Cooling and their quick response to help us in this scorching heat, and on a weekend!! Thank you so much for always being there for us!!

Since one star is the lowest ‍This business is is HORRIBLE. Too bad it cost me $1600 later. Long…read morestory short, he installed what appears to be a mobile home coil unit in our 2800 sq. ft. home AC unit. Now, less than a year later, needing a brand new Coil unit. I have a made several attempts to have him Right this Wrong, but honestly I do not trust him to lay another finger on my home. Our new HVAC consultants C and K Heating & Cooling for the detailed inspection.

Brian was at my house within 2 hours of me calling him, he knew that a cold house in this cool…read morefront was a priority. He not only answered our questions but made helpful suggestions. He valued our position as military homeowners and where we stood with the equipment we had and the timeline of us in this house. The fee was very reasonable. Finding responsive, reliable professionals has proven difficult since moving here and I am happy to have Brian in my back pocket moving forward.

We were able to make an appointment easily with their 24 hour bot service and received a call first…read morething the next day. Although our appliance is beyond repair, which we honestly anticipated, our service- man, Ethan, was very knowledgeable and helpful in helping us make a decision after he assessed the problem. I would definitely use their services again and recommend them highly.

Hired Hoffmann to repair a fridge. I first paid for a service call to assess the problem, waited…read morefor a return visit to replace a part and then paid for the part and labor. Technician said it was already starting to cool prior to paying for the job. Unfortunately, twenty four hours later and it is NOT working at all. Called to report the issue, said they would return next week; However, they cashed the check this morning anyway. Hopefully they do return and properly fix without additional charges. The initial assessment and the repair cost, approximately $450.00, anything more and I would have been better off disposing of the appliance.

I had a slow leak coming out of a bathtub faucet in the guest bathroom. I typically try to DIY…read morethings as much as possible, but ended up hitting a dead end with this project. I called Koehne and he was able to come out two days later and fix my issue! He was knowledgeable, professional, and answered all of my questions. If future issues arise, we will be calling him again!

Talk about customer service! We were in the midst of selling our home when the buyers inspector…read moresaid he found "thousands of dollars" worth of plumbing damage in our sewer line. We called up Koehne plumbing, they sent out Mark who was beyond professional! He took our concerns seriously and reviewed the inspection report, long story short he saved us thousands of dollars by cleaning and doing basic maintenance on our sewer line! Even ran his own inspection for us to show our buyers; keeping our house (and budget) on the mark (pun intended). Highly recommend to anyone who needs high quality service.

Shane and Connor were great! Called in early on a frigid day and the guys came out within a couple…read morehours and helped me get my furnace running back to tip top performance. Wonderful family business with exceptional service.

Garwood's Heating and Cooling have been "my guys" since I moved to Edwardsville 10 years ago. They…read moreare both professional, and very knowledgeable, but also treat you like family. I rare combination now a days.

I can't recommend Vasill highly enough! We purchased a two-family building right around the corner…read morefrom Vasill a little over a year ago, and we've had to make a few calls for service/repairs. (Welcome to landlord life!) Each time Hank has responded to my initial call within in a matter of hours and has made appointments with me to be on-site the following day. I also feel that he has been EXTREMELY fair on pricing for each repair. He even showed me how to clean and maintain our ac units and change filters on his first visit. Today, a new issue came up, I called and spoke with their answering service, and like clockwork Hank called me back within a couple of hours. Of course they are crazy busy right now as we've went from spring to summer overnight. Hank told me it would probably be a couple days before he could get out this time (understandably so), however he took time out of his schedule to triage the problem with me over the phone/text pics and walked me through how to fix the issue myself. Granted, this was a very simple fix, but I can't say enough how much I appreciate this level of customer service when I know he's busy. He could have easily had me wait for a service call and charged me to come out to fix it. Thanks, Vasill Heating and Air Conditioning! Thanks, Hank!

Hank at Vasill Heating and Air Conditioning was the best choice for me. He was responsive with…read moremessages (text and voice). He was personally out at my house quickly to give me estimates and explain what he would be doing and why. Ran through all of my questions and made sure I understood the entire process. He was very clean, covering the floors as to not track anything in the house and made sure everything was picked up when finished. I would/will recommend him to anyone looking for any Heating/Cooling issues.

First cold spell of the winter, and my 22 y/o Carrier unit froze up. I don't want to dog a…read morecompetitor, so let's just say the competitor might be known by initials "J.K.". JK came quick but wanted $1900 to fix the inducer motor. Next morning, I called Action HVAC, and Tom came out within about 5 hours. Very friendly and knowledgeable. All in w/ labor and service call was $800, so less than half of JK. Tom really went out of his way to get my heat back up and running today, and I appreciate it. I plan to call him when my Carrier finally conks out, which could be sooner than I want. Fingers crossed.

Highly recommend. This is an industry with a reputation for selling new units since that is more…read moreprofitable than a repair......so when you find someone you can trust, store their # in your contact list. Tom with Action Heating is that guy. He came highly recommended, showed up on time, diagnosed and fixed the issue and checked out the rest of the system while he was there and provided some good maintenance advice all for a very reasonable price.

I cannot recommend Omar and A1 HVAC enough. my house is 100 years old and the HVAC system that was…read moreretrofitted to it when it was renovated 3 years ago was not cutting it. Our second floor (a converted attic) just was not getting airflow and our house was so uncomfortable in the summer. Omar came out and recommended a few different options. We chose to upgrade the size of our compressor. Omar and his team came out and in the same day, we had a new system that was cooling our house faster and shutting off sooner, saving us money on our electric bill AND making our house comfortable. Our upstairs, which used to get up to 85 degrees on a super hot day, is now a cool 72! Cannot recommend this place enough!