Phill at Green City Pest Control saved the day! We were able to make an appointment a few days after our initial call and he came out and inspected our crawl space and found some entry points that had eluded two other pest control companies. He was very knowledgable. Highly recommended! read more

REMARKABLE! I had a crawlspace cleanout on 2/23 by EJ and his team. This company is the best company I have dealt with in years. They are so kind and helpful they we right on time and worked so hard to get my job done and did an amazing cleanup after. If you are looking for a truly genuine team of people please call them they will take wonderful care of you. read more

Scheduling was immediate and accommodating to my schedule. Phill was friendly, respectful. efficient and EXTREMELY knowledgeable. He kept me informed throughout the assessment about what he was seeing and issues that needed to be addressed. I couldn't have asked for better service! I feel very fortunate to have chosen Green City for the rodent issues in my apartment. read more

no price transparency. Will upfront charge you and claim there was "consultation" in addition to the spray, there is no fee sheet, customer service reps are rude and vague and argumentative and clueless. ants always come back. Just weird all around. read more

Green City Pest Control gives me VERY helpful reports every month. This week they even helped remove wasp nests they saw in my eves / I didn't even know those were there! I am grateful! And they always include helpful tips in my reports reminding me of things that need to be maintained to keep rodent activity down. Very professional read more

We are monthly service customers for over 5 years. Our original call was to solve the puzzle of how rats were entering our basement. Green City was our last attempt of several companies to try and eliminate the the rats and as a result we still to this day no longer have a rodent problem. They come each month to apply insect prevention and update rodent bate. Cody was our rep this month. He checked to see if we had any new concerns before he started work. Thanks Cody, you were kind and professional. We appreciate your work. The office staff is always quick to reply to any request and we appreciate that too! read more

Green City came out and inspected home (2 attics and 2 crawl space access points) plus an inspection around the property. After inspection, the Technician presented photos of his findings leading to a plan of action. Very good service. Inspection report was emailed later with the photos for base line record. I had suspicions but the Technician provided the proof. After laying out bait stations, traps, and spraying perimeter, he came across a rather large colony of wasps planning their over-winter stay behind an access panel in the house. He tackled that problem for us before he left. Highly recommend Green City Pest team. Really nice folks to work with and highly knowledgable. read more

Green city went above and beyond to make up for a previous visit. The service Tech Issac was incredibly friendly and informative.

Scott and his team are very courteous and professional. They were able to come in and give an estimate and start the process quickly and efficiently. Cleaned up completely after all work done and have communicated every step of the way. I had many, many questions and Scott answered everyone. I have referred Green City to several friends and would highly recommend them. Thank you Green City for taking great care of us! S Sullivan read more

So far so good! We had been battling a sugar ant issue off and on for about 6 months and finally decided to hire professionals as I was losing my mind. The service was affordable so we enrolled in a monthly service to prevent further issues. A technician has always come on the date scheduled, and we have had no pest issues since we hired them. Joe came out today and offered some great, pet-safe product advice regarding the slugs who have been chowing down on our hostas as well. read more

EDITED: PLEASE READ NEW INFORMATION AT THE BOTTOM OF REVIEW. I added more in response to the owner commenting on my review. After using this company for a couple years we are NOT renewing business with them. Twice we've had their tech show up, complete no service because they have to be let inside the house for it, only for them to leave a note on the door saying they did. Pic attached. I had to call and have it fixed both times. They are constantly rescheduling arrival times, most of the time through email. Sometimes I get a call that morning, or luckily the day before, saying they'll be there super early so I have to find a way to be available. They seem to have little regard for their customers schedule. Our last service for the annual contract was supposed to be in MAY. Their tech showed up to finally do service on 6/10. I was home the entire day (because you never knew for sure when they'd show up) and didn't hear a knock. No phone calls either. I checked the porch for packages around 4pm and there was the note saying Thank you for letting us service you. ‍ This was the 2nd time such a note was left with no service being completed. The first time their tech was sitting across the street so I called the office and told them, he came back and actually completed it. This time however he was no where in the neighborhood so I had to have an already late service rescheduled. We scheduled it for between 2:45-3:45 tomorrow. A couple days ago I got an email saying he would be early and would be here around 1:45pm tomorrow. Fine, I can make that work. This morning I got a phone call and voice mail saying he would be by around 10am instead and he would just be picking up bait stations, no final service. We have them spray around the outside of the house for ants and spiders. So I called today, furious, because he didn't service us last week and is supposed to do that tomorrow, a month late, and pick up the remaining bait stations. The lady on the phone asked if we could leave a key out for him! Um, no... I'm not leaving out a key for some stranger to enter my home while I'm not there. Especially after all the problems we've had with them. How could she even ask that?! We even have a home security system that I would have to leave disarmed all day. I don't think so. Then she said it was rescheduled because we're so far north, south Everett, and the scheduler didn't want him stuck in traffic. Not my problem! I've just been assured he'll be here at 1:45 instead of 10 and that he'll be doing a full service. I'll update if that doesn't happen. One time we had them do a clean out under the house. They left bags of trash piled in our yard. The guys said they'd pick it up the next day, no big deal. At nearly midnight that night I noticed flashlights in the back yard and looked out the bedroom window. I called 911 because there were two people looking around our backyard. Turned out to be the owner and his son. He said he knocked but no one answered. WE WERE IN BED! Said he didn't want to call and wake us up so he trespassed, broke into our backyard and was grabbing the bags of trash. Completely unprofessional and scared the crap out of me. He's lucky they weren't shot. Who does that? One summer I woke up with hives. Dr told me that we may have bed bugs so I called them up to have them check. Their tech said yup we sure do. I now know this to be a lie for several reasons. No bug bodies were ever found, even long after treatment. My hives were the result of an autoimmune disease. Therefore no bed bugs. Our experience with this company has gone so far down hill since we originally contracted them. In the beginning they were great. Not so much now. **EDIT: Response to Scott commenting** Yes he recommended us hiring someone to cut down trees and trim some back. We were paying them more than $600 a year to visit EVERY OTHER MONTH. This CONTRACT included servicing the bait stations and traps, as well as spraying the exterior for spiders. When you pay someone for a specific service, it is their job to complete it. Bringing up the trees and telling people it's basically our fault because you wouldn't have to do the job you were paid for if the rats had no access is utterly incompetent and ridiculous. His comment about allowing access to the backyard. Even if I had left the gate unlocked and open the tech STILL wouldn't have had access to the ATTIC inside the house, which was covered by the contract. He's absolutely right that we have communicated six times May. I received an automated email letting me know date & time. I wasn't available that day so I called them to reschedule. I was told because we were so far north they wouldn't have a tech available to send UNTIL June. The rest is up above. read more

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If we could give negative stars we would, after a couple years of PREPAID annual service and THOUSANDS of dollars "mitigating" our crawl space, we still have mice upstairs and downstairs. Their answer to this? Double the service, what?? Not sure why we would double our work reminding them to come out and do the service work they promised. They consistently missed their service dates and only after they were contacted, would finally show up. The last straw was today, Scott the owner came out and didn't like the fact that we told them to just do the job they were hired to do, so he quit. We were told we would be refunded our money, you mean the thousands of dollars on our crawl? Clearly that is their business model. That is how Insulation NW got their start. read more

Will never use them again. Repeatedly told them not to enter the back yard unless we are home. Asked them for us to be scheduled in the late afternoon and they would always show up in the morning. Then we cancelled their services and they keep automatically taking funds from our account. Stay away from this scam company read more

After using various pest control companies over the years, my wife and I have now had the pleasure and opportunity to do business with Scott and his ultra-professional staff at Green City Pest Control (GCPC). Formerly we had contracted another company to treat for a one off issue; ants outside the home. Now with GCPC's annual plan, we receive whole home service from the crawl to the attic, as well as the outside. All of this for about the same cost as we had with the other company only treating for the ants. However, it is not just about the cost, as the service is the best we have ever had with any company by far. Scott sent us his tech David who went over the house top to bottom with us present and took the time to explain what he was looking for and how we could mitigate any potential issues he found. He did find a couple minor issues which he recommends we have repaired, and provided estimates for them, but was not a 'pushy' sales person. He just recommended to keep it on our radar and repair when we were ready. I could continue to go on at length, but I'm sure you get the idea by now; go with Green City Pest Control! read more

I had contacted Scott about what I thought was a termite infestation. Scott was very knowledgeable and patient, and after hearing the details of what I found, steered me towards a different culprit that doesn't require pest treatment -- only having a carpenter replace the damaged wood was needed. Any business that says, "Hey, here's the real problem. You don't actually need to buy anything from us" wins my trust. I'd definitely contact them again for any future pest issues. read more

I represent an out of state seller who needed Pest control services ASAP. We found Green City through Home Pros and could not be happier with the results. They even beat me to meet them. They were very helpful, and very affordable. They are awesome. read more

This company farms their calls out to a call center that takes on average 10 minutes to get through. If you're able to get through, you're taking to a salesperson that can't modify appointments. So when they call and leave a voicemail to say they can't make the appointment they agreed to originally (you should expect this - happened to me twice), it's very inconvenient to try to fix. That said, here's the rundown of what happened to me: On Wednesday, I made an appointment for Saturday morning. I got a voicemail Friday, saying that the technician couldn't make it to my house Saturday. I called back to make another appointment for the following Saturday, thinking I would be sure to get priority since I was making an appointment so far in advance. Today, Friday, I get a voicemail from the same person saying Saturday morning isn't going to work for the technician. I decided to cancel at this point. I wouldn't count on this company to honor any kind of commitment. read more

Happy with the owner, Scott, but some of the techs not so great. Seems to be ongoing communication issues every time we have a service and the annoying off-site call center does not help improve the process. I had to sign up for a year as that was the only option but plan to cancel and find someone else this fall. I have to say though, they eliminated our mouse problem (as far as I know!) and helped a lot with education and suggestions - I learned a lot. But...they never did make it up into the roof to look for mice or critters though, even though we requested that twice from two different techs. Oh well. read more

I had Scott from green city pest come over to help with my spider problems at my house. I researched a lot of companies and others felt like they were a bait and switch company. They would not give you a price and I felt like they were only concerned about getting your money. GCP was referred to me and I love a referral bc you know you can trust them. I like that they use natural products and are very knowledgable on all pests. To my surprise he found two types of rats in my crawl space. I did not even think we had rats! He took pics in my crawl space to show me the problem areas and took care of the problem right away. I am glad to say I am rat free and they came back to make sure they were all gone. Also, the spiders in my house have decreased. read more

Awesome family company!!!! Wonderful desk staff who are very accommodating and kind! Scott and his crew are very informative , hard working and very friendly ! They have been 100% on top of my rat problem which is sooo reassuring with my two small children. Thank you sooo much for helping me with this! read more

We just bought our house in Renton --it's a mid-60s but had been completely redone inside and out. Within a couple weeks, we noticed a few tiny, tiny ants in our bathroom -- so we called Green City! Paul came out with another worker -- they took care of the ants and spiders (we had thousands of them swarming the side of the house, something I hadn't noticed until Paul showed them to me!). We were given the option of paying a bit more to have an annual pest control program -- and we just discovered some chewed up paper in a ceiling vent in our furnace closet -- so we are going to go ahead with that option. read more

We have a fairly active rodent population and so long as they are outside and not visible to my wife all is well. This spring the rats have gotten a bit brave and far to visible and that's when we called Green City Pest to come out and give our home a thorough going over. Scott was very friendly and knowledgeable. He checked our attic and crawl for activity identifying a couple loose vent screens which he screwed down (no staples to work loose - YEAH!). He provided lots of pictures so I didn't have to try figure out what he was explaining. We also had him spray for spiders. My wife hates spiders and frankly I'm not a big fan either. The chemicals he used were pet and child safe. Overall, Scott did a great job and helped us understand what was needed. We'd recommend Green City Pest to anyone one in need of a skilled Pied Piper. read more

I had a rodent problem for years until I got in touch with Green City Pest. Scott, Tim, and the guys have worked tirelessly on my problem. They would not give up until they had the problem taken care. Many calls to them to came back...once again. Always friendly, knowledgeable, and responsive to this disgusting situation we were living with. Very happy I signed up for the annual program they offer. I would highly recommend Green City if you are looking for a service provider that won't stop until they are satisfied they did the job 100%. Dave Jones read more

We recently switched to Green City and have been extremely happy with their customer service and professionalism. We are using them for pest and mole control. When they did the initial inspection they found and photographed some potential entry points in the crawl space that the previous company had overlooked. We are is a very rural area so rodents are a real issue. They installed several more bait stations than the previous company had. I am very impressed with their mole service. I was thinking that it would take awhile to get rid of the moles but I have seen no new activity in the weeks following the initial treatments. They have been a great company to work with and I would absolutely recommend them, in fact I just scheduled them to start taking care of my rental property read more

I called when I saw two mice in the house and arranged for service. Now I don't have mice in the house, after the tech identified an entry hole in the foundation, sealed it and set out bait stations and two snap traps. Mission accomplished. The problem I have is that nothing in our "contract" is in writing and anytime I wanted further info I had to call. And then I had to remember what was said or note it myself. Why not just have a written contract? Or even document, very specifically, prices and services on the website? Anytime I emailed for info on additional service, thinking that the response would be written, I got a phone call instead. The only thing I got in writing was an opportunity to extend my contract for a year at, I think, about $100/month. Again, no details but I think it was to replenish the bait stations once a month. Seems expensive, but I have no comparison to other companies. I was not contacted by phone to arrange appointments but was told the date the tech would come. I would have to call to determine the time. I worked in offices my whole career and these business practices seem very unprofessional to me. It was an inconvenient and uncomfortable way for me to operate. read more

Not only do they do good pest control work, they graciously help us out when we are out of town by clearing newspapers and fliers from our front porch read more

Responded quickly. Everyone I encountered was friendly and professional. I have not seen any signs of moles since the first treatment!

Green City Pest Control does a great job for us. Whether its eradicating a seasonal field mouse clan moving in with the heavy weather, or keeping the spiders and crawly things at bay, they are responsible, timely, and effective. Our school can't say enough good about them. Highly recommended. read more

I needed one-time service for tiny ants that were appearing in my house because I was getting ready to sell it and I did not want to risk the ants coming back while the house was on the market. I had put out ant baits of my own before and it got rid of the ants but they would come back in a few months. The one time charge of around $240 seemed a bit high but I agreed to it in advance. When Scott and Lavonne got there, they basically spent a few minutes talking to me and then...put out ant baits. It took them all of about 20 minutes and they still charged me the $240 plus tax. The ants seem to be gone so far but I felt like the price was high for what they did. That said, they were very pleasant and professional. But next time I'll go back to Lowe's and buy more traps of my own and save $200. read more

If you want consistent and professional pest control services, I highly recommend Green City Pest Control. We had a pretty bad Rat & Mice infestation in our crawlspace (Ravensdale, WA) and Scott and his team came in and got rid of all the compromised insulation, cleaned, sanitized, and hardened the entire space to prevent further entry. They did such an amazing job we hired them to do our ongoing pest control service. read more

I was not sure how many stars to give them. Honestly I was conflicted between 1 or 2 star ratings. I have been extremely unhappy with Green City, but my last apt with Scott made it more bearable. I was looking for pest control on Angie's list and Green City had fairly good reviews, so I looked them up. I choose their company based off of my emotions from seeing his family with adopted kids on Facebook. I was thinking this is a great man! I must hire! I'm sure he's great... but I am highly disappointed that I spent $400 dollars with this company and expected a through job. ALSO, along with that price they do ZERO exclusion work. They just go under and set up rodent traps. They don't really do the work to stop the rodents. Not even small penny tasks, like plugging a small hole they see or removing the dead rodents. We went in the crawl space after the technician ( to plug the holes that they discovered, but would not) and discovered dead rodents!!! We could tell they were under there for quite awhile!! With my untrained eyes I saw a lot down there!!! I am not the pro, they are. That's why we hired them. There were at least 3 that I saw in the far corner, so I'm assuming the tech just didn't go that far under the house. I called them up right away and they sent someone out after a few days. But that's only because I called. They probably thought I was not about to go into that crawl space, so he just left the rodents there after I declined them doing the exclusion work that wasn't covered with the $400. My last appointment was with The owner Scott. He was under the house for quite awhile and he was very through. He found openings that the other techs had months to discover but did not. I believe that the other technicians that came and did my prior services were not as experienced and didn't do the same quality work. The techs and admin there are all professional and likable. But as far as what you get for your money I recommend that you choose a different company for rodent control. I ended up switching to Edge pest control with was a FRACTION of the price and did 5 times the work. ****NO ONE **** WHO IS HIRING A PEST CONTROL COMPANY should HAVE TO REMOVE THEIR DEAD RODENTS!! That's what you pay the pest control for!! read more

I called Green City Pest because of all the positive comments here on Yelp; it was a mistake as far as I was concerned. I was told that it would cost me $285.00 for them to come out, place traps, make minor repairs, give me a damage report then come back two weeks later as a follow up and then again in two months. When I asked what if there are no mice I was told that would be my responsibility, when I asked about the traps and if they would replace them, I was told no they just leave them? I said so you leave dead mice under my home that will attract other animals that would require another visit to address that issue. I was told well we could remove them but most people want us to leave them; I don't think so sounds pretty fly by night to me. read more

I needed help with some roof rats as I thought there might be some activity in our recently purchased Renton home. When we moved in there were traps and poison in the garage and of course, we wondered what kind of pest problem we had moved into! And, thanks to the super thorough review of our house, we found out that yes, there is roof rat activity. GreenCity pest also shared about how the house was against termites, carpenter ants and mice.... They really know their stuff and gave me a full rundown of how we stood. Here's what I liked: prompt service, excellent communication, good rates for awesome service, and most of all, I felt like I can trust. That's what really stands out. Super honest and very helpful for our home. We now have a plan to take care of our roof rat activity that I feel good about (with a dog and small children in the house, I'm super aware of keeping our home healthy and worried about poison, etc.) They gave me things I could do on my own that would make a big difference as well as things I might need help with (or I could do my own as well). Also, there was no pressure to buy this and do that. Just, here's the information you need to make the best decision for you. I highly recommend for people who have roof rats. This is the team to get it done right the first time. read more

i had a really bad ant problem JEFFERY BARBER came out sprayed and took care of the problem would highly recommend jeff and the green city pest control you will be happy with the results read more

Extremely happy with their service. I have been Green City Pest Control Customer for more than 3 years. Technicians are knowledgable and found them to be professional. Easy to deal with their backup office support team as well. read more

*Disclaimer to the reply from the owner. My name has been concealed so I am not hassled by the company. If it makes you feel better to think I am a fake account, good for you.* Used green city because they had good reviews. We bought the program to eliminate mice in our roof and they caught nothing. Several hundred dollars later we still have mice in our roof and were told their program is completed. This company is not extermination, they are consultants. Lesson learned. read more

I paid for a 3 week Mole extermination treatment. Have more mole activity than I did before they came. I talked with the owner who told me they were "too busy" to continue treatments unless I bought another 3 week treatment course, which was not what I was told initially. 3 week treatment is $380. What a joke. read more

Why I give Green City Pest 5-stars is because he did a great job, with no hassle and great service. I had to have surgery the day after Memorial Day, so Scott came out to fix my problem on Memorial Day morning, to fit my schedule. I'd found out a rat had gotten in my car's engine compartment. Scott from Green City Pest checked it out, and discovered a rat got in my garage from the crawl space under the house. He climbed around down there, and took pictures to show the possible entrance areas, plus evidence like little claw marks in the dust on a pipe. He sealed the possible entrances and set traps, though he said he thought it was one rat and had already escaped since there were no food or water sources down there. When he returned to check the traps (for free), no more new rat issues, and no rat. Problem solved. He never tried to upsell me for on-going inspections or any of that, just solved the problem and was done. read more

Green City and especially Tim have been great. I have a carpenter ant problem and Tim has known exactly what to do. He is knowledgeable and professional and always shows up when he says he will. I will only use them going forward. Unfortunately, I wasted money by not using them first. read more

Green City did a good job and provided us with a thorough inspection report. They found no pests but did find a number of entry points that we are now fixing. They gave us peace of mind! read more