I'm impressed with this wash. It reminds me of my favorite one in Williamsburg, we don't have that…read morebrand here. This one offers a membership, which I've recently joined, for $22 a month with unlimited washes and vacuum. I like that it has several bays, I now have a sticker on my windshield it will scan, and I can wash my car whenever I want/need on the way home. You can also add on items if needed (like the undercarriage, tire upgrade cleaning, etc.) each time if you didn't pay for the most expensive wash. Once through, huge area with two dozen or so vacuum portals. Easy in and out - and staff are SO friendly and helpful. Pleased.

First time and it was a good one. Be aware the location is off Laskin a half block, so it cannot be…read moreseen from the road. The area where you pay is not assisted by staff and processed by card without a hitch. I got the $11 wash. They do a pre rinse, but not much. Overall a good wash, better than Auto Bell in my opinion. A staff gave a towel and two waters which was unexpected and appreciated on a hot day. I did not utilize the vacuums. They do not offer the air gun to remove drops, thus why staff provides towels that are to be returned. I would return and recommend.

I pass by this place and wondered how to get a Car Wash... So I just pulled up, asked, and my car…read moreis the cleanest it has ever been since I bought it... These gentlemen "hooked my car up" A good old school hand car wash and vacuum, Armor All on the tires and shiny exterior.... Forget the drive thru car wash... This $40 was well spent to have my ride straight!! Pull up in the morning and don't forget to tip well....

I've passed this hand car wash for years and wondered. Never even knew the name as there is no…read moresign. A hand car wash is a rare sight in COVA among automatic washes on every corner. So with my daughter returning to school soon I wanted to get her car a bit more TLC. So off to Norfolk I go. When arriving I probably pulled into the wrong area, but it worked. The best entrance is by Walmart, then pull behind the labor Union building. A guy directed me and said wash and vacuum $30. Luckily I was not in a hurry as they had a few in front of me and it is more of a detail. There are a few seats outside, but it's hot! So be prepared. The car was completed in around an hour and looked amazing! These guys are hardworking. I dropped them $50 cash and was in my way. I would recommend and return, but a 4 star suits them with length of time and wait outdoors.

I had my F-150 detailed, including a ceramic finish applied by Smith Brothers. They did an…read moreincredible job....my truck looked like it was brand new inside and out. They even cleaned the engine! I could not be happier with their work, responsiveness & professionalism. I highly recommend them for all of your auto cleaning needs.

Used to love them but I think the owner has been there too long... He's rude times a thousand…read more. Told me inside was dirty and he didn't have time to mess with it... Had the booth lady clean the inside...I had soda bottles in the back unopened I was very clear don't throw them away he threw them all away...

This has been my usual car wash if I don't wash my vehicles at home. It used to be fine. Today I…read morecharged over $8 waiting for soap... you're charged 7$ just to begin so I patiently tried presoak, then foam brush. Then said oh let my car wet first for the brush. I went back to the foaming brush and waiting 40 seconds of money do nothing. So I asked my neighbor car washer and he had no foam either. Went back to use the hi pressure wash and waited until I spent $10!!! And said no thanks. This had been owned by a local man who lived or lives nearby but I don't think he is involved any more judging by the no soap. So disappointed and frustrated at losing money.

Great option for self serve car washing! The first bay we tried didn't have a working card reader,…read moreso we went to a different one which worked fine. They take credit card, coins and bills. I ended up paying about $13 for 20 minutes of wash. The pre-rinse is bright pink and smells AMAZING! I wish I could have an air freshener that smells like that. The tire cleaner was great too. It was advertised in the bay that there was a special high shine foaming wash but our wand was unfortunately broken. I saw signs saying that they were getting some new features, so I'm looking forward to trying them again in the future! I think with a little TLC this would be a great car wash, but got the job done just fine!

I guess I'm the grumpy old man now but I worked at Autobell for 6 years thru high school and some…read more We had much more hustle and work ethic. we vacuumed it first, we put your car thru, we got it out and parked it then detailed it. all while hustling. Now You have to ride thru with your car now, no exceptions. No communication to you after you're out of the wash. you must guess what to do next and where to go. Must wait outside for it, regardless of the weather. prices have doubled. I dk man. again maybe im just being the grumpy old man now but there is 0 organization here.

After 4 days of camping through the Great Smoky Mountains, my vehicle was a wreck. It was a late…read moreafternoon on a Sunday and they were moderately busy. I pulled up and Brandon welcomed me. He was very knowledgeable about the services when I asked since this was my first time. I chose the $32 package with the standard wash and dry and vacuum inside. He did a great job vacuuming and drying with no water spots. My car looked great! I was a bit disappointed when I received a coupon code for a month of free carwashes but the app wasn't allowing me to submit it. Other than that, I would suggest them. They did a great job cleaning it!

I've been loving this green clean pass I go in and out of getting a membership, which is nice,…read moreespecially if I'm out of town or gone for a while. I don't have to purchase or change my membership. You can change memberships online, which is easy to do. You can also change what kind of membership you want. I've gotten the basic and I've gotten the Elite before very easy to navigate and switch up your membership I love just come in how convenient it is.

4:50 pm April 28, 2026 I was in car wash portal on conveyor belt with a van in front of me. The van…read morehad the green light to exit but just sat there, meanwhile the conveyor belt continued to push my car forward... Luckily I blew my horn frantically because no employees were paying attention to what was about to be a accident. My horn got the manager's attention and when I told him what happened he replied very laxed "but you're alright" he showed no concern that was until I began to ask for the corporate number to file a complaint.

My wife and I took a rental car all the way from San Diego, CA to Norfolk, VA. And you know what…read morethat means? Tons of bugs on the car! On our way through the auto wash, we got a good deal on the basic wash that included many quality wash options. As we were going to their free vacuuming service, one of the employees, Kenneth, noticed that all the bugs wasn't off. His exact words were "Rental or your personal vehicle, we will take care of you." I cannot be more thankful for that customer service as we got a free rerun through the wash. Gabe was also a very kind employee that made us feel welcome. I will always take my cars here!

I normally get my car hand washed but the line has been very long and seeing pollen on my car…read moreweekly is becoming a huge pet peeve of mine... Not sure if you can relate, but I feel good when my car is sparkling and my tires are shining! I decided to try this automatic car wash service that is close to my home. Although it was my very first time using this business I decided to sign up for the monthly membership which includes unlimited car washes with wax, rain x and all the Bells and whistles foe the low low price of $40 a month. I figured I love having a clean car. Spring has sprung! Let me give it a shot. I already knew from the beginning that I wouldn't care for the fact that I would have to vacuum my own car after going thru the car wash machine but figured eventually I would bring my 11 year old son and have him earn his keep To my surprise this place was pretty packed BUT the line does move quickly. I get in line. Purchase my membership with attending and inch my way into the automated. We wash. I double check to ensure all my windows are closed. The next attendant guides me onto the ramp and asks me to put my car in neutral. Lights, camera and action! I see neon flashing lights and soapy suds cover my windshield. I hear thumps on and around my car and I realize it's the spinning brushes and rags hitting my car to get the dirt off. Less than 3 minutes I am out and guided by another attendant to park into a parking spot that has a vacuum and wash cloths to dry off my car I hop out and vacuum my car. Be careful. Those suckers are no joke. They will literally pick up everything so make sure that you check your car before vacuuming. Overall I did still see some dirt and weird streaks on my car that I had to work really hard to buff out.. they were so deeply embedded that I thought they might have been scratches. I think there should be more products by vacuum area such as hand sanitizer, air freshening spray, armor all for the dashboard and window spray that is of better quality. This is just my personal opinion. Unsure if I will go again during this month's membership but I will definitely not renew. I can see this an a Emergancy car wash but definitely not the quality I am accustomed to.

Got the works done on my Blazer. I was thinking about selling but they made it look so good, I'm…read moregoing to think again. The price was right and service was great. I'll be back and will recommend ...

THIS PLACE! Do you…read morelove your car as much as I do? Are you into making sure that your car is always clean, inside and out, smells good, and you only trust 1 or 2 places that you know will do an amazing job and will be as meticulous and as OCD as you are? Well, Family Car Wash is one of those places I trust. You need to get there and be one of the first few in line; if not, it is always guaranteed that there is a line, and your wait can be 3+ hours. No, really. And, yes, it is totally worth it. Once you get in line, one of the staff members note the make of your car/car details; you loop around and then one of the staff members will take care of your baby. Once your car is all set, you pay in cash (don't forget to tip big!), and you go on your way. Easy peas-y lemon squeeze-y! Also, their car washes are only $15. Yes, you heard me right - ONE - FIVE - buckaroos!!! Larger cars, such as SUVs, minivans, and trucks, can be a bit higher, as they should be. They also offer spray waxing, hand wax, buffing service, shampoo, and even full details. Prices are EXTREMELY competitive and super reasonable. There are some seats outside to wait; there isn't much where you can go around the area, so you have to just sit tight. Bring a book to read or listen to some music. Love this place - everyone is so friendly, kind, and welcoming. I love the work that they do. You won't regret it. I feel as if your car looks better than a new car that you purchase off a lot! Super satisfied - support this local business! +$15 car washes! +meticulous attention to detail! +friendly staff! +get there early, or you're looking at 3+ hour wait!