Today I had to take my dog, Batman, to Eastwood Animal Clinic because the cast on his foot had…read morefallen off shortly after he first got it. When he originally got his cast, I had drawn a little heart on it that said "Mom loves you." When they had to recast his foot today, the staff paid attention to that small detail and put a heart on the new cast for me. That meant more to me than they probably realize. It showed compassion, attentiveness, and that they truly care about both their patients and the people who love them. Thank you for not only taking care of Batman, but also for taking care of my heart as a pet mom. I really appreciate the kindness and attention to detail. Highly recommend this clinic.

I would not recommend Eastwood Animal Clinic, and I will not be returning…read more For clarity, my experience was with the younger of the two veterinarians at this practice. I am intentionally not naming the veterinarian because my purpose in writing this review is not to personally attack an individual. I want this review to remain focused on my experience as a client and, most importantly, the care my dog received so that other pet owners can make an informed decision. I brought my dog in because she was clearly not herself and something was wrong. I love my dogs and have absolutely no issue spending money on appropriate veterinary care, diagnostics, or treatment when it is warranted. What I do have an issue with is spending approximately $3,000 on testing, bloodwork, imaging, and examinations only to have the actual problem missed. After all of that testing, I was left without an answer. Most concerning to me is that I was charged over $200 for an examination, yet apparently a thorough oral examination was not performed. Had someone simply looked carefully in my dog's mouth, they may have discovered what another veterinarian subsequently found: a fractured, infected tooth and significant trauma in her mouth. During this process, my dog was also shaved down for diagnostic testing, and even after thousands of dollars had already been spent without identifying the cause of her symptoms, I was being advised to pursue additional costly testing. What is incredibly difficult for me to reconcile is that increasingly expensive diagnostics continued to be recommended while something as basic as a thorough oral examination appears to have been overlooked. I ultimately took her to another veterinarian who was considerably more thorough in his examination and approach to differential diagnosis. He identified the problem and treated her appropriately. The difference in the quality of care, problem-solving, and communication was remarkable. My frustration is not simply about the money. Again, I will spend whatever is reasonably necessary to care for my dog. My concern is paying thousands of dollars for extensive diagnostics--and being encouraged to spend even more--while something as fundamental as a thorough physical and oral examination appears to have been missed. Equally disappointing was the veterinarian's communication and bedside manner. As a medical professional myself, I understand that medicine is not perfect and that diagnoses can be difficult. I also understand the importance of listening, communicating respectfully, performing a comprehensive examination, and working systematically through a differential diagnosis. The manner in which I was spoken to was dismissive and, in my opinion, completely unacceptable. I am especially troubled because my dog was already extremely thin and struggling to eat. Missing a painful problem in her mouth meant additional time in which eating was difficult for her. Eastwood Animal Clinic prominently displays its awards and accolades. Based on my personal experience, the care we received did not reflect the level of excellence those awards would lead a pet owner to expect. I intend to share my documented experience with the organizations associated with those recognitions and allow them to evaluate it for themselves. I don't expect veterinary medicine to produce the correct diagnosis every single time. I do expect a thorough physical examination, thoughtful clinical reasoning, respectful communication, and appropriate consideration of straightforward explanations before moving into thousands of dollars of diagnostics and recommending even more. Unfortunately, that was not my experience here. I will not return, and I cannot recommend Eastwood Animal Clinic to other pet owners.

Exceptional Care, Training, and Peace of Mind at Barker Haus Kennels…read moreBarker Haus Kennels has truly set the standard for what a full service boarding and training facility should be. The two-acre facility offers indoor and outdoor runs, along with a spacious grassy exercise area, creating an environment where dogs can feel comfortable, stimulated, and safe. Knowing that the family lives on the premises adds an extra layer of reassurance--your dogs are not left alone after hours, and that peace of mind is priceless when you're trusting someone with your four legged family members. Our experience with Tiffany as our personal dog trainer could not have been more positive. Her patience, creativity, and deep understanding of canine behavior were evident from the very first session. She has a remarkable ability to address specific behavioral challenges while creating a supportive, confidence building environment for both dogs and their handlers. What impressed us most was that she never pushed a one size fits all agenda. Instead, every session was tailored to exactly what we needed and wanted for our Cane Corso Service Dog. Tiffany's professionalism, kindness, and sensitivity to our own anxieties made the entire process not only effective but genuinely enjoyable. She treated our dog with respect and enthusiasm, and she treated us with the same. We walked away from each session feeling more knowledgeable, more capable, and more connected to our dog. Her approach is a shining example of the high quality trainers Barker Haus is known for. We are incredibly grateful for the care, expertise, and dedication we experienced here. Barker Haus Kennels--and especially Tiffany--earned our full trust and highest recommendation. Five stars without hesitation. We will absolutely be returning.

We brought our puppy hone just a few days ago, our experience with Barker Haus has been amazing…read more From the first meeting with Angie to getting to take our puppy home everyone here has been amazing. They take pride in ensuring the puppies and all dogs stay healthy and well cared for. While we waited for the puppy to be old enough we got to visit with her, and when the day finally arrived Angie gave us all the information we would need to help keep our puppy healthy and a few tips too. Our puppy starts her classes at Barker Haus in a few weeks and we eager to see all the amazing training our pup has set up to do.

I cannot say enough wonderful things about Dr. Ivan and his entire team at East El Paso Animal…read moreHospital. After a frustrating and upsetting experience elsewhere, I brought my girl here still in pain, without answers, and desperately needing someone to take a fresh and thorough look at what was going on. Dr. Ivan and his team did exactly that. They took the time to thoroughly examine her, found the problem, explained what was happening, and immediately developed a plan to help her. After extensive testing elsewhere had failed to identify the cause, Dr. Ivan and his team discovered that she had a fractured, infected tooth along with significant trauma inside her mouth. Finally, we had an answer--and more importantly, she was going to get relief. What truly meant the most to me was the level of compassion Dr. Ivan and his team showed my dog. They stayed late on a Friday to take care of her, remove the painful tooth, repair the trauma in her mouth, and make sure my girl didn't have to spend another weekend hurting. That kind of dedication and genuine concern for an animal is something I will never forget. The entire team was kind, compassionate, thorough, and professional. I never felt rushed or dismissed. They listened to my concerns, treated me with respect, and most importantly, treated my dog as though she genuinely mattered to them. I love my dogs tremendously, and when one of them is hurting, I want a veterinary team that combines excellent clinical judgment with genuine compassion. That is exactly what I found with Dr. Ivan and his team at East El Paso Animal Hospital. Seeing my girl finally comfortable and beginning to feel like herself again after everything she had been through was such a relief. I am incredibly grateful to Dr. Ivan and his entire team for taking the time to find the problem and for going above and beyond to take care of her. Dr. Ivan and team, thank you for staying late, for taking her pain seriously, and for taking such wonderful care of my girl when she needed it most. You have absolutely earned my trust. I wholeheartedly recommend Dr. Ivan and his team at East El Paso Animal Hospital. This is where I will be taking my dogs from now on.

My husband and I have been bringing our fur babies here for over twenty years now. Every single one…read moreof the staff members are Super Awesome- the Veterinarians, Technicians, Groomer, and the Very nice and helpful front desk ladies. Sabrina, who is a Technician, shared some extremely helpful advice with me for my older cat Precious. As a result, Precious is now really happy, doing well health wise, and is noticeably a lot more social with our other fur babies. Thank you, Sabrina, for your Awesomeness! Angelica, our fabulous pet groomer, has been taking GREAT carte of our cats and dogs for several years now. Our babies always love going to spend a few hours being groomed with Ms. Angelica. We are so thankful for your patience and how you are with our babies. If you are looking for an animal hospital where the staff are truly kind and compassionate, then this is where you may want to consider bringing your babies. We are sincerely REALLY HAPPY here always.

Working Fur baby mama that really appreciated the hours of service being offered by VIP grooming!…read moreJorge is quick to respond to calls! I have 2 poodles that were extremely matted so the cost was a little higher. They took such wonderful careand did a wonderful job on both of my babies!! Thank you Junior an Jorge for taking us in on a Saturday!! I will be returning! Its great to have them in the Cielo Vista Area.

Outstanding service and staff. My fussy basset hound was handled with care and looked great…read moreafterwards. Service was fast and easy, I will definitely be taking my dogs there from now on.

While the parking lot felt a bit small (just our opinion), the exterior of the vet clinic made a…read morevery good first impression. We really liked that there was a pet relief area with bags for easy clean up. Going inside, the lobby is very clean, spacious, and modern looking. There's a pet accessible water fountain near the human water fountain, which are both near the restrooms. There are complimentary beverages while you wait and plenty of seating. The staff that took care of our dogs was very nice and patient with them (and us) and made the whole experience more comfortable. Overall, we were very happy with the experience and quality of care our fur babies received and will be returning for as long as we live in El Paso.

The worst customer service. No ONE answers the damn phone, but they sure charge you those premium…read moreprices. Do youself a favor and find another vet practice. Only good thing is Dr. Lara, but he needs to move on from this place so he can actually take care of his patients and clients.

Love April and so does my dog, Sam. She accommodated me last minute and the moment you meet her you…read moreknow she is an animal lover and your pet will be in great hands. I didn't worry about my dog at all while he was with her and he came home so happy and tired from all of the dog play! April is sweet, takes the time to explain things, and takes the time to correctly introduce your dog to her own pack and the pack she watches. I can't say enough great things about April.

Highly recommend April's training classes. She is dedicated to helping dogs and their owners who…read morehave special needs for training. I have appreciated how much she has helped my overly fearful, stubborn dog, Zelle. I am seeing a difference in her behavior. Good price too! Worth it!

I brought my miniature poodle here for grooming with hair cut. When we got home I carefully…read moreinspected her ears, both of her ears have cut marks and honestly this was her third place getting groomed and this has NEVER happened

Very pleased with the new management at happy paws on Zaragosa. She took the time to get to know…read moremy pups, one of whom is a challenge since he has seizures and is terrified of the clippers. Not only do they care about your pet, they do a great job and for a great price! We will continue to be regulars and have #vip pets here. Thanks happy paws.