We've been using this cleaning service for over 3 years, and they've been consistently reliable,…read morethorough, and a joy to work with. They're incredibly friendly and always go the extra mile with thoughtful touches that make our home feel refreshed and cared for. One of the things we appreciate most is how great they are with our dogs--they're calm, kind, and our pets are always at ease around them. Coming home after a cleaning day truly makes my day every time! If you're looking for a hardworking, dependable, and genuinely caring cleaning team, this is the right choice. I have recommended to several of my co-workers who also have had great experiences.

I am so happy I used this business! Just had my first cleaning by claudia at OC cleaning & have…read morealready scheduled her to come for the rest of the year! She showed up on time & worked her butt off for 6 solid hours. Now my house is so clean & smells great! I initially hired her because it was the best price for the job. But found out that it is also the best quality work! Not only are the prices very fair (even a little low for the quality of work provided) , but she is so nice & trustworthy. I'm sure eventually she will have to hire employees, but for now it is impressive & nice that she does everything herself instead of having a team of people. I HIGHLY RECOMMEND THIS BUSINESS!

I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.

Bianca does a great job at cleaning our home. Her timeliness could be improved. She is reasonably…read morepriced and she does a great job at the cleaning.

Update after leaving my review on her horrible customer service she decided to continue with…read moreharassment months later still sending messages sane yourself the headache do not hire this person how do u not remember cxl the day of service then trying to price gauge when you saw where my house was

I've used Capulet Cleaning for my home in Charlotte for several years now and I couldn't be more…read morepleased. Amber, the owner, is always very responsive to all requests that I make; she goes out of her way to be helpful. Kaleia and Mitch do an amazing job cleaning. They pay attention to all the important details, show up on time, do their job efficiently, and are a very trustworthy couple. If I ever need something to change, they are happy to accommodate my request. If you want a cleaning company that will do a great job, use Capulet Cleaning. You will be happy you did!

Amber and her girls have my house shining like the top of the Chrysler Building! I love that I can…read morerely on them to do an amazing job every single visit.

I've used Anita's for going on 3 years now. They do great work. My house would be a disaster…read morewithout them. Highly recommend!

My first review for 2021 and it will not disappoint!!…read more I needed a deep clean to my house before I have it listed and asked around a few mom's groups. One girl suggested Anita so I decided to contact her. Anita was very professional, kind, and informative. She came by for a free quote and was pretty thorough. We scheduled something a few weeks out. I had two ladies that came and they were both so sweet. They did an amazing job! Very attention to detail. They cleaned things I didn't think they were supposed to clean like my wine glasses, electric toothbrush base, and dog beds. Anita said it won't be 100% perfect and if there was anything I thought they missed then she would bring them back to clean it but I didn't need for them to do that. They cleaned top to bottom and right to left. I paid extra for them to clean the inside of my oven. I was so pleased with their work and very appreciative of both girls and Anita. If I wasn't moving I would ask them to come clean on a regular schedule but I have been letting others know how well they did! I highly recommend them!

I contracted Servpro to pump out my Dad's basement on 01/08/2020. Although the team they sent was…read morevery nice they clearly didn't understand what they were doing and the work ultimately took 2.5 hours longer that needed. Upon arrival the team estimated that the project would take approximately 1 hour. 2 hours late there had been minimal progress and they assured me it would only take an hour more. After another hour and a half I checked on them again to find that half of the water still remained and that the team had not been monitoring the hose allowing it to flow only 1/3 submerged and thus not pumping at full capacity. At this time I when into the basement with the hose and full submerged it by the sunk-pump. Within an hour the remaining half of the water was drained. Servpro charged me a total of 5 hours for the job despite the fact that I had to instruct their team and perform 1/2 of the work myself. I requested that they only charge 2.5 hours give the lack of quality form the crew and the fact that I had to perform 1/2 the work myself. Servpro said their charges were fair and that they had to empty their water tank over 100 times (as documented via email). This is illogical as it takes approx 5-10 minuets to empty the tank which would mean the spend between 8 - 16 hours to empty the tank and the team was onsite only 5 hours. I'll be filling an additional complaint with their Corporate office as well as the better business bureau. I personally have no problem paying for the 2.5 hours it should have taken for their services, I have a problem paying for their lack of training and for work I did myself.

I worked with Leigh and her team when My basement flooded. They were so friendly, fast, and…read moreflexible. They came the day they were called to start & returned my belongings on the date requested. Everything was well packed and put back in place. I did not use them for the water abatement, but will if I ever need help again!

We were very pleased with this company and have hired them on a regular basis. Jessica was very…read moreprompt with her messaging and showed up on time. The house was spotless when she left.

The best cleaning service I have had! Roxie did a deep clean of my house yesterday. Before starting…read moreshe asked me what areas/services I wanted done in particular so that she could focus on them. After each floor she had me take a look to make sure she didn't miss anything I wanted done. She did an incredible job in all areas of the house spending 6+ hours here. She was easy to communicate with, responding quickly and clearly. Her prices are very reasonable and competitive in the current Charlotte market. I will definitely be using her again!

Punctual, great communication, excellent work. Very reasonably priced. I recommend for deep…read morecleaning and regular cleanings.