Everything about my experience with this company was outstanding, from initial contact to payment…read moreof completed work. The staff is extremely professional, caring, and knowledgeable. I especially appreciated the explanation of what was done and recommendations on how I can mitigate future problems. I will definitely will be using Ducky Ducts again and highly recommend them?

The two technicians (Ashton and Corey) were efficient, thorough, and polite. They were respectful…read moreof property. I will work with them again. This firm was recommended to me by my furnace/air service company (Mountain Air) which is why I felt comfortable going to Ducky Ducts.

It's been two days since AVL DUCT SCRUBBERS WAS HERE TO CLEAN THE DUCTS IN MY HOUSE. I am grateful…read morebecause there is no dust evident on any of the tables or furniture that would be covered with dust day after day. Although I didn't have to, I dusted after they left. The coffee table in the den and the dining room table are dust free as well as headboards and all end tables. I highly recommend them and I am so glad I had this done!!!! Dustin and Dakota work hard and dona great job!

These guys did a thorough job cleaning out the ducts. The house had a terrible smell which has now…read morebeen resolved through cleaning. There was a minor issue at one point but the owner came out and resolved it themselves. Highly recommend these guys, they're great!

First rate services. Great guys did exactly what they said, on time So good that I paid a bit…read moremore than their price, just to say how much I appreciate them.

Ductz was referred by my HVAC contractor for mold abatement. This month had Wade provide a proposal…read morefor cleaning and disinfecting HVAC ducts on both sides of our duplex rental. Wade explained the process and what options were available. Price was fair and we scheduled work in a weeks time. The structure was built 1947 and even though the HVAC systems were replaced twice since, the ducts were NEVER cleaned. They removed plenty of dust/soot/pollen and pet hair. The 2 techs were able to clean both sides in one day. I would recommend Ductz to anyone, there were zero problems, ducts/air handler are nicely clean and my tenants enjoy cleaner air.

We really appreciate our carpet technician Steven Sam's that cleaned our carpets today. He's a…read moregreat employee for Zerorez, very nice, caring, professional & very knowledgeable & experienced. He answered all our questions & did an A+++++ job with our carpets. We recommend him & Zerorez to everyone. We'll most definitely be calling this company & also asking for him to come back & clean our carpets in the future & will recommend him & Zerorez to everyone. We've had several companies clean our carpets before, & Steven from Zerorez did the best job of anyone ever has. If I could give him a million stars instead of 5 for a perfect job well done, I surely would!!! Everyone call Zerorez & tell them I referred you. You'll most definitely be glad you did!!! Sincerely, Kristi Bartlett A Very Happy Customer!!

Zero stars should be an option. We had an awful experience. After three weeks I had to call to…read moretrack down our rug (really, this by itself was not a big deal). Delivery was scheduled, the time window for delivery came and went, and we never heard a thing from the delivery guy, so we left for our dinner plans. He called 30 min late. We know that stuff happens, but there was never a heads up earlier in the afternoon that he was running behind, and no apology on his part for not being in contact, and THEN when I told home we weren't home anymore he said "well what do you want me to do with your rug?" Rude and incredibly unhelpful in a situation that he created. BUT WAIT! Once our rug was delivered (by a different person the following morning), we noticed it had a strong fragrance-y smell. The rug was incredibly stiff when we got it back and when we vacuumed it lots of powder came up, perhaps a scented deodorizer?? There shouldn't have been residue left!! We chose Zerorez specifically because we were assured fragrance and chemicals were not used, yet our rug came back smelling like it had been dipped in some horribly fake floral scent. I contacted the guy who I had been in touch with, he said he'd get in touch with the rug manager, and that was a week ago. The smell has slowly dissipated but it's still there, and we just give up. Ironically, we've swayed friends and family from using Zerorez as they were all waiting to hear how our experience went before having carpets and rugs cleaned. We absolutely wouldn't return the rug to have it cleaned again, as we don't trust that it wouldn't arrive back to us smelling like fake dollar store perfume and baby powder. The customer service overall was crap, and the cleaning service was crap. Totally a bust. Our rug was so much better when it was dirty!

When the team from Greensboro, Brittany and Alex, finally showed up for the job on Sunday, 2.5…read morehours late, after our Saturday noon appointment was cancelled due to them being over two hours behind schedule at another job, they worked hard and I was pleased with the duct and fireplace cleaning. I tipped them both for taking their Sunday to do the job, although my Sunday was also compromised. On both days, I initiated a phone call to inquire about the status of our appointment as time was slipping by and the courtesy of a phone call was not extended to me. The next day I made an appointment for duct cleaning at my daughter's house the following Thursday at 9:30 and they DID NOT SHOW UP. No phone call. Just a no show. I called the owner, Marshall, in Arden and he hurriedly mentioned possible car trouble saying he would reach out to Greensboro team and get right back to me. NO CALL BACK. This company is not reliable. Choose another.

I just ran across Carolina Ductmasters' business card and realized I never left the review I had…read morebeen meaning to make. I recently had my air ducts cleaned by Carolina Ductmasters, and I couldn't be happier with the service. Technicians Alex and Brittany did a fantastic job. They were professional, knowledgeable, hardworking, and had great attitudes from start to finish. You can tell they take pride in honest, quality work. This was hands down the best $575 I've spent on work done in my home in a long time. I would give them 10 stars if I could. Highly recommend Carolina Ductmasters if you're looking for dependable, hardworking professionals! I would definitely request Alex and Brittany if possible these two work great together as a team and get the job done!!

5 stars for Black Sheep Chimney Sweep! Hunter was prompt, polite and very knowledgeable. He…read morerepaired my flue so that smoke from my downstairs neighbor is no longer coming into my apartment. His service fee was very reasonable; hopefully there won't be any more problems, but if there are, I will definitely call him. Highly recommend Black Sheep Chimney Sweep.

Hunter was very professional. He arrived on time and was courteous. Would highly recommend!read more

Replaced my heat pump with a Bosch. All work was prompt and on time, very happy, and the new system…read moreis way quieter than the old single stage system.

TERRIBLE TERRIBLE TERRIBLE. We needed the heat fixed and first off it took them over a month to…read moreactually "fix" it which should've been my first clue so by the time they "fixed" it it was summer so I didn't need heat (didn't think I would need to check that they actually fixed it since they charged me $1300) so its fall/winter now and went to turn on my heat and of course it didn't work. So I called someone else because they were rude and incompetent to begin with and when this other company came and looked at it he said they completely messed it up. I had to buy ANOTHER control board because they broke off the wires instead of connecting them back and when I called them to try and get my money back they refused. And not only did this other company fix it, he did it for $600 LESS. This company is terrible. I have filed a formal complaint and am going to try and get my money back.

John Gallman, the owner, arrived right on time and did a really solid job, sharing the truth that…read morethere was no creosote buildup (I had been told otherwise before) and that no cracks or damage existed (I had been told otherwise before). He and his helper were fast and the room was actually cleaner when he left than before he started. This is NOT a fancy operation but his cost was half that of some people I had called. Mine was a Buck-stove type fireplace insert that I use all winter as a primary source of heat. There was a LOT of soot, but no evidence of that when he left. Highly recommended. Great Price. Solid service.

I called several places and read many reviews before selecting this company. I was very impressed!…read moreThey did a great job of cleaning our chimney and made sure everything was cleaned up before they left. Highly recommend!

Steam Master cleaned all my area, rugs, and all the upholstered furniture in my home. They did an…read moreamazing job, and they are also amazing people, delightful in every way. Congratulations to Daniel on his new marriage !!

They were able to accommodate me at the last minute and did a fantastic job. Very professional and…read morepolite. Definitely use them again!