Quick and painless! No line at 10am on a snowy Monday morning. Pulled in, got me in the system,…read moredidn't try to sell me anything, and got to WORK! Very courteous and professional. Was out of there in 20 minutes. I'll go back for sure!

They changed the oil, they didn't try to sell me every filter and service known to man.read more

My father in law with limited mobility needed headlights restored. Jacob went above and beyond to…read morenot only accommodate him but did an incredible job. Also guaranteed them for a year. Even though my father in law tried to help he still gave us a great price. The military discount was an unexpected and appreciated bonus. Cleaned up and you couldn't even tell he was ever there when he was done. Highly recommend his services.

They did a great job detailing my Cadillac! Fast service as well as decently priced. They didn't…read moreeven take my change from my cup holder. Reliable, fast, and trustworthy!

Update: Update: TLDR: I was told they could fix a front differential in my daughters car but…read morethey misdiagnosed it as an axle problem. After the proper repair was performed at a different shop, they admitted the mistake, and refunded their fee, paid for towing, and over half the car rental. They were very professional, and did their utmost to make up for our trouble. If you live in this area, I would HIGHLY RECOMMEND State Street as they truly are honorable and overall competent. GMM A frustrating experience. My daughter's Subaru Impreza had a bad front differential with front wheels skipping on turns. Another shop replaced both front axles and U joints, though only one was bad. A very nice service manager, John Turnbull told me they could take the transmission apart and check the front differential in the manual transmission assembly. My daughter drove 1 hour to their shop, had to rent a car, etc. I then was told the right front axle (one U joint-inner or outer not specified) was bad. After a 3 way call with my original shop, and learning that State Street now could NOT take the transmission apart, we had to tow it back to her hometown. The original shop again replaced the R front axle, but the problem persisted due to the bad front differential. We had to expensively replace the the differential/transmission-original shop credited us for all axle labor. My complaint is 3 fold: 1-I was led to believe they could work on the actual front differential after their diagnosis confirmation 2-misdiagnosis of U joint malfunction when I specifically stated most likely front differential problem with 2 new front axles 3-Free diagnostic checkup suggesting services too soon, and services clearly performed in service book left on front seat. I had requested refund for their inaccurate diagnosis work June 15 and John said he would look into request.

New to the area and was looking for an auto repair place. It's so challenging to find a place you…read morecan trust. I'm so lucky I found State Street Auto. Did a great job for a fair price. Will be using them for all my vehicles. Highly recommend!

Very transparent about what needed to be done and chronicled in detail each thing that was done…read more The office manager Lori is an absolute Gem!!

They will over charge you, and the mechanics will do a piss poor job and ruin the interior of your…read morecar! I've taken two different cars here and same thing every time.

I will be recommending Ross-Beakes Collison to everyone and anyone! I hope to never need them…read moreagain, but if I did, I wouldn't hesitate to contact them. Their communication was fantastic, their time and cost estimates were correct, and the work they did was absolutely phenomenal! Not only did they beautifully repair the damage to my vehicle's rear end, but they washed and cleaned my car and it smelled and looked brand-new! I'm blown away by the entire excellent experience I had with Ross-Beakes! Everyone I spoke to when I was there was friendly, knowledgeable, and extremely kind. Thank you Ross-Beakes!!

Great place! Stopped by for an estimate, staff were all friendly and helpful. Got a good price…read morefor the repair. Was able to schedule the service the next day, car looks like new, and final price was only 2/3 of the estimate!