Absolutely terrible!! after waiting for 3 hours to get service, I found a di company that was here…read morein 30 minutes. this company's lack of communication is as bad as it gets with no updates other than "eta is 20 minutes ". Save yourself some time and go somewhere else

If i could give them zero stars I would. Absolutely the worst experience with a tow service I've…read moreever had. Quoted me 20-30 mins, after 45 mins with no truck showing up, I called again. They then told me it would be another 20 mins. So after another 30 mins they texted and said the truck was having issues and would be delayed. I asked for an eta and they said 'at least an hr. The truck is broke down so we sent out another.' I said 'okay, what's the eta for that one, then?' He said 'an hr.' Nope. I told him to cancel, that it was bs, and I would call someone else. He said 'well, as i said our truck broke down.' I replied 'good, saves me from paying for your crappy service.' Then he sent a laugh emoji. Unacceptable. They could have told me after the first 20 mins that the truck was having issues, yet they just kept stringing me along. You are providing an EMERGENCY SERVICE for people who are paying you, and not only are you not going to communicate effectively, but you'll laugh at people who are stuck and frustrated??? Don't waste your money or time on this sh*t company.

Quick response, was there within minutes and pleasant to work with. Allowed setting the front of…read morethe car down on stands to facilitate changing the broken ball joint. Fair and honest. Would not hesitate to use again.

I got into an accident not too long ago, they took the vehicle before I could even have someone…read morecome and tow it to my house. The police had them tow it, knowing I had insurance, and still took it. Police knows that you have insurance when they your license plate. Then it's $600+ to get it out. They set you up on purpose; they take pleasure in messing ppl over.

I found this service by doing a Yelp search…read more I was stranded on a Saturday. My call was answered immediately and the dispatcher sent someone to meet me. I had no idea what was wrong with my car. I explained the issue to the tow driver, who arrived in about an hour's time. He didn't offer any solutions or suggestions, but I was still grateful for his professionalism and timeliness. He also allowed me to ride with him to my home - which was supremely valuable. Perhaps the tow company merely tows and doesn't offer suggestions. Turns out that all I needed was a battery.

Despite my warnings, the operator dragged the front fascia of my Saturn Sky on the driveway. Then…read morehis truck leaked hydraulic oil on my driveway.

These guys are awesome, they appreciate cars they appreciate people, LeBron was fantastic. Even in…read morethis cold weather! Wishing everyone safe travels, but if you're in this area and trouble occurs, these guys are legit. My apartment complex requires all vehicles to be in good order, I left my 1993 Mazda Miata get a little out of order, LeBron showed up with a jump start and the coolest tire inflator I have seen, got me back up and running in moments, I cannot thank him enough. My apartment complex manager is happy too! Mission accomplished!

Great service from Precise Roadside Assistance! Our roadside assistance company sent them to us for…read morea jump. They got here earlier than expected, and Lebron efficiently jumped our vehicle for us. We highly recommend them.

Beware of illegal towing by this company! Driver Thomas attempted to illegally impound my vehicle…read morewithout any documented evidence that I was parking illegally. Please see google review for additional information, but I will just say that dispatcher Christine did a great job of being forthcoming about who called to have my car impounded. It was a disgruntled resident who did NOT have prior authorization to call a towing company for cars parked in the carport. She was unable to even provide documentation that she herself was allowed to park in the carport. Driver Thomas was unwilling to allow me to resolve this issue with cash, but he drove off without towing once the cops showed up. He did not speak to a LEO and claimed, "It's Easter and I don't want to deal with this." I will be seeking legal counsel to discussion next steps in this process, as the unlawful towing attempt resulting in my car being scraped. Based on the other reviews, this company has a horrible track record in professionalism, service, and fees associated with their services. Based on my interaction with Driver Thomas in truck #200, I can say that they are WORSE than what the reviews suggest. Please see google review highlighting this incident in greater detail.

Our interactions with Wall Street towing services have been much less than pleasant and helpful…read more We would NOT recommend their services. Unfortunately,our daughter had a roll over accident. Of course the car needed to be towed. As her parents, we were called immediately and got to the scene of the accident as soon as we could. Before we were able to get there, a tow truck had already been called. We are AAA members and our daughter had asked to call AAA. The officer prohibited her from making the call. This forced us to deal with Wall Street towing and left us with a very large bill and much inconvenience. We were there twice cleaning out the car. And then when we were there to turn the title of the car (which was totaled) over to Wall Street we were presented with a bill for $600.00 which needed to be paid for in cash. We were not made aware of their cash only policy. Since we were there at the end of the day we were not able to get $600.00 from the ATM because it exceeded our withdrawal limit for the day. We returned the next morning to close the transaction which was a big inconvenience. In addition, when you open the door to the office, you are overwhelmed with the smell of cigarette smoke. Very offensive. We were not informed of the amount of the bill or the fact that we needed to pay in cash. I am guessing that very few people carry that much cash around and we have not encountered other businesses that have this policy. In fact, we have had several experiences with cashless businesses. The policy of 'cash only' is extremely inconvenient and very outdated. Especially when we were given no choice about who we were doing business with. The manager did not show any interest in providing good customer service. She only stated her right to run her business the way she saw fit. By her tone and quick arguments, we suspect that she has had similar conversations with other customers. DO NOT DO BUSINESS WITH WALL STREET TOWING.

If you are unfortunate enough to need a tow and Ali from Motor City Towing shows up to provide that…read moreservice, KNOW THAT YOU ARE IN GOOD HANDS!!!! Very grateful for this kind man!

I was calling for a client on my back line. Phone rang 3 times and answered with Hello. I thought…read moreI had misdialed , so i asked , is this motor city tow? This is motor city towing and recovery, ah OK, so you do offer towing! Yes, we do.. Ok thanks and I hung up! Why answer with hello when you are clearly a tow service ! no time for BS

I was stranded with 3 of my kids on a Sunday at 7pm. They arrived quickly and were so helpful. They…read moretook great care of the car and also helped me and my kids get home safely. 100% recommend

First Class Towing & Recovery is a total Rip-Off Joint. I was toinked for over $785, and my car…read morebumper is damaged. English is not their first language, and I don't even think they are legal to work.

Steve was quick to respond when my son's tire blew on the side of the freeway. Very kind man …read more.. got my son up and running quickly! I will definitely keep his number handy as my van is nearing the 285,000 mile mark! Thank you again for getting him to safety quickly!

I had hit a pothole in Warren MI and blew out my tire. My Roadside insurance located a towing…read moreservice with a 1 star rating, many complaints, a 1 1/2 hour wait and no working phone. Since they were to arrive after 9 at night, I cancelled the call, contacted Steve and he came right away. He was very professional, organized and efficient and had my problem resolved quickly. I would use him again.