The staff at this location seem to be nice enough but I would not say they are knowledgeable…read morecompared to other dispensaries in the area. The menu is big enough and the prices are cheaper compared to others and usually the whole store is 30% off for medical. The parking situation and the quality of the product is where I am docking a star. The parking is atrocious - only one way in and out and with the construction in rookwood right now it is 1000x worse. The neighbor at the beauty salon next door is rude and will chase you to your car. The product quality - I have got bud that was stale and concentrates that were melted.

This location is wonderful!!! Never a wait..... In and out every time!!!! Budtenders are very…read moreknowledgeable.... Madison helped me out fantastic

It a big fan, walk-in and you have to order off a iPad I'm use to other states open comfy vibe not…read morelike I'm in a secured depository the gentlemen at the front are cool and personable, but I like to get a glimpse at what I'm looking to purchase (if I decide to) but nothing room is plain and blah, after the order you go into another room behind more doors and still no display or pictures of product. Idk maybe I was use to the way other places are setup the ooooh and awe factor some type of I want to see before I buy feel but this didn't have that, I won't take away from the staff all are kind and friendly some though felt like it was just "a job" little to no knowledge but the. You had few that are very knowledgeable. Idk give it a try look more set up for locals then the every once in awhile outta towner but still some good strains and some old names but give it a shot

Updating from two to three stars but they cant creep higher due to the products not be listed…read moreproperly on the website. Make sure before you leave the star you check what you are buying .. had them advertise online 100mg pack of gummies yet sold me a 25 mg pack of gummies instead. The employees then try to gaslight when you call them out on them trying to charge more money for less mg. Otherwise recently the staff seems to be nicer and more knowledgeable. I do however miss the stacking discounts and the deals they used to have for med patients as now I don't come in here unless I need a dispensary when the other locations are closed. Also their house brand is very subpar compared to others.

The only reason I docked a star is two things - the fact they got rid of their stacking discount …read more. I am still so upset over this as before this I shopped here 3x a week. I am also docking a star due to like others said the disounts changing and saying one thing online but something else when you get there .. any other place they honor the price online when you ordered but here will literally delete the discount then make you pay full price and explain website error. Otherwise I like the products and the staff.

I read some of these 1 star reviews and all I can think of is how ill-informed and childish these…read morereviewers must be. They're not going lose their license over someone buying a sale item after the sale. It's not like Kroger where the cashier can provide solitions/discounts. This has been my goto dispensary since they all opened in August. Friendly, educated, and a good value. I would recommend the Landing to anyone looking for a dispensary. The experience is welcoming and not intimidating. The staff is great, Sky and the thin guy with the white hair are my favorites. I really need to learn the guys name.

We made a pit stop here during a recent visit to Cincinnati. The neighborhood was meh but we were…read moreable to find parking out front. The ordering and "shopping" experience wasn't overly obvious for those new to the space. In the end it was an okay experience but not as smooth as others I've experienced in MI, etc. It seems that this is the case for most in the Cincy area so I'd say overall it was a positive experience and the staff was friendly.

Clean place, small menu but decent prices. 30% off on wax on Wednesday, 20% off industry. The…read morestaff is great and knowledgeable! Lish the manager is amazing ! Ill definitely be back !

I've shopped here since 2018/2019 and I have always spent almost all my days here. When…read morerecreational became a thing I spent extra days here. I love the staff here and I am literally devastated about my choice to not come back for that reason but whoever the owner I'm assuming is who's calling all the shots are just coming off as cheap and I don't want to deal with them. As much time and money as I have spent here, I have come home with my third bag of trimmed leafy garbage The first two I just ate the loss, but nobody is smoking the garbage they trim off of the real weed that is for the garbage But this one they worded it differently to trick us into giving them money for things they would've otherwise thrown away "pre ground (trim)" is why I'm at shangra la now. So if the owner sees this the way you felt on Thanksgiving when all of your shit was down.... That's how I felt coming home today after being out of weed and opening my bag to see some shit that your people should've thrown in the garbage, but you're so cheap that you want to force it on your customers instead and pretend you did us a favor. I can't even believe that you are legally selling leaves off of buds Get a grip. You're way too cheap.

The worst staff at any dispensary in the state of Ohio I've been to 13 of them I mean these people…read moreare so terrible their staff needs to be changed now their prices are insane and they treat people like they are cattle terrible terrible terrible staff

I have been enjoying the bud but not all of the budtenders. Today was the last straw for me. As a…read morebudtender I would think it would be easy to explain the differences between bud versus just explaining stats. This guy was stuck on loop! It's 1 gram. It's 85%. It's sativa. He clearly has zero customer service experience and doesn't care to talk about head or body sensations. That's very rigid behavior and I'm not going to keep asking someone to expand and they be stuck on loop! I politely informed that our personalities were not aligned and the next budtender was great in explaining and giving her suggestions. Don't hire budtenders that are stuck on stat loops. The customers also want to understand the physical experience not for you to repeat the same loop over and over. Not my problem if you didn't want to work today but it distressed my nervous system and I would've started crying from anxiety from that guy had I not stepped away. Edit: Thank you for reaching back out to my concern email. It seemed really genuine so I appreciate that.

Trash place, horrid customer service. They acted like I stole something in that placeread more