David Dear (General Manager and first to scene), Fred Ames (Production Manager I speak/see almost…read moredaily and get email updates), Fernando Blanca of CRDN of Central CT (Outsource Cleaning Group.www.crdn.com that Servpro uses for electronics, carpets, clothing, paintings restoration) and Danny have been spectacular during a now 12 day ordeal following a smoke-disaster stemming from flue accidentally closing in fireplace the day after Thanksgiving. This has been a nightmare with Hydroxil Generators here running 24/7 to take soot smell away, danny and his team coming 5 of the last 7 business days to clean everything, Fernando and his crew here to remove TV sets to test, carpets to clean, any and everything that was out and in the way of a massive smoke spread through 2 story house.....Fred has been here every day and these guys have diligently been working to connect with my insurance company to help file claims...David from day one said, you will want to file an insurance claim as damage is well into 5figure territory, a couch I need to replace is priced 32% higher than it was 18 mo's ago (thanks inflation) and this has been a brutally unpleasant stressful time but these guys are pros and have made an overwhelming process far easier to deal with. i cannot recommend these guys highly enough!!!

From the owner: SERVPRO of Darien / New Canaan is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

AVOID this COMPANY. Like other reviews which I should have listened to, while they charge $99 as a…read moretrip charge, the lowest service charge is $425 even if its as simple as a 5 min task of tightening a screw. They don't tell you that on the phone. Its a bait and switch, no integrity company. The technicians are nice people, but the company should be avoided!

I would not recommend using them. I should have been suspicious when they reminded me zillion times…read moreon the $99 trip charge. I tried telling them about the issue so the plumbers would come prepared. Upside was they came in Sat but the skill level was poor (I was explaining to them how to troubleshoot), had no parts and the charges were exorbitant ~$700+ to change the catridge. I wasted money and got the issue fixed for ~$400. Do not recommend

Painfully difficult company to work with. Owner of the business doesn't listen to customer cares or…read moreconcerns, and is extremely dismissive. In my opinion, when your home is damaged, there are better options available who treat their customers with respect and courtesy.

Raf is a true pleasure to work with. He's very honest, knowledgeable, and loves what he does.read more

Timely, professional and thorough. Great work…read more Were able to breath easier, the before and after pictures show the work. It's noticeable in air quality. Highly recommend.

Mike, did a magnificent job. Cleaned while filming sent me some videos and pics.The job was done…read moreneatly and the area was left cleaned. Very very helpful and trustworthy! Did a great job cleaning out the duct/vents! Also gave us some recommendations for our air duct vents. We neverd smelled the disinfectant but it's okVery fair price! Thanks again!