We love our pergola awning. Very fair pricing and very happy with the quality of work they did…read more Would definitely recommend.

Called this company and was impressed with the attentiveness. The gentleman (owner) came out to…read moreassess my carport so he could give me an estimate on a screen shade. The estimate was sent by the end of the day, and I thought it was very fair. Once I accepted it, the gentleman called me in a very timely manner and scheduled right away for the installation. All I will finish with is the fact that the work was done to my utmost satisfaction. I would certainly recommend them as their communicative, fast and efficient.

They're always always nice and eager to help you....they also have a great selection of anything…read moreyou need at a great price too!

Friendly and knowledgeable staff. Great selection of nuts and bolts at decent prices, especially…read morestainless. Minor quibble: Website/search function could use some work.

DO NOT BUY FROM THIS BUILDER. NO NO NO. The home we…read morepurchased is fine. It was a spec home, so we didn't get to chose the colors/etc. That was last June. They were all kinds of accommodating before the close. They have an extensive warranty and make a big show of all the things they cover. That's where the happiness ends. It took 4 months to get them to put rock down to prevent erosion around our driveway. They kept acting like I was just an ignorant woman who didn't know enough to pay attention to. At the year mark, they are supposed to have nail pops fixed and painted. They walked through with me in May, I marked everything with painters tape. Now it's November. The dry wall folks showed up a couple of weeks ago. Today the painters were supposed to come. I texted the maintenance person who told me they were called away to a more pressing problem. He apparently didn't think my time was important enough to let me know of the change and doesn't think that waiting 6 months for repairs is unreasonable. That's not to mention that we discussed a few other things that needed fixing and now they have amnesia. When they were reminded of our conversation, they blamed me saying these "problems" were surely because I did something wrong. I clearly took the irrigation hoses out of the dirt so they weren't providing water to the trees that subsequently died. I clearly caused some of the stucco to fall off of the corners. I obviously broke the electrical panel door. I most certainly do not know how to operate a garbage disposal. I'm just a dumb woman, what would I know. I tell you what I am. Sick and tired of being nice and understanding about their delaying tactics and am making the only move I can: a bad review. Let's see if that gets anything done.

I wish I could post a negative rating. We got suckered in because of the design…read moreof our house which is very appealing but, words fail to relay our disgust with the atrocious workmanship in it's construction. As another commenter pointed out- there is no one inspecting the work done by sub-contractors. No accountability. Absolutely no concern with craftsmanship at all. (or even the littlest bit of care) The order in which the build took place is insane. Carpets were installed before the rooms were painted (the carpets are a mess). Baseboards installed before the flooring (we have gaps where the floor doesn't meet the wall). The baseboards are severely chipped, cracked, not level, etc. There is grout smeared all over the baseboards. Globs of dry wall mud splattered everywhere which was painted over. (That seems to be Fairfield's remedy for everything...just paint over it). Light fixtures that don't align with the holes in the drywall. The floor is not level. The windows aren't square ( They don't operate properly) The walls aren't plumb or square. The doors don't open/close properly. (Door jams aren't square) The outside stucco is terribly cracked and falling apart. (the house is a little over a year old) Light fixtures are bent and dented. Defects in the windows. Over spray all over the windows which is nearly impossible to remove. Grout is falling apart. Again, as other commenters recommend: WALK AWAY. Don't be seduced by the design and nice staging at the models. Trying to get repairs done by Fairfield is a joke. We are sitting on a million dollar plus pile of absolute crap.

I purchased 3 items on 2/11/2026. One item was a table fan that didn't meet my needs. Two days…read morelater I tried to return it. The manager refused. It had not been plugged in, was not a cut item, a tool or tinted paint. I became so enraged, I threw the fan on the ground and broke it to bits. This has been my go to Ace when I am in this area during the winter time. I will NEVER return and I will spread the word that this store has very poor customer service

If you want to walk into a customer-unfriendly dead zone, this Ace is the place. Talk to the store…read moremanager and learn why. She's sent the clear message to the staff that the customer is never right. Better hold onto that receipt if you ever want to get your $5 off. They don't honor you electronically, and if you challenge the manager about it you get all but told to eff off. She blames that bad policy on corporate! Avoid this Ace. It ain't the place. Better off at the Ace store in Sahuarita or True Value in Safeway shopping center. They're actually helpful and care for their customers. Their prices and inventory are much better as well.

They don't answer their phone or requests for quotes. I have been attempting for a week to get in…read morecontact with them. Don't bother, there are so many other companies out there.

easy to work with, fast delivery, within time frame, super punctual and great friendly service…read more would use again if needed

This is by far the worst company I have ever dealt with. They came to work on my house and…read moredelivered a 5/10 job at best. They claimed they could install laminated flooring, but it was obvious they had no idea what they were doing. They also installed turf, and it's completely crooked. Before starting the job, they promised a one‑year warranty, but now they won't even answer the phone. They know they messed up, and they're avoiding all communication. I'm preparing to file an official complaint with the state attorney's office.

Excellent company. Always on time and very courteous. Does such a good job. I would recommend…read morethis company to anyone.

Customer service was excellent. We were in the store less than 5 minutes, couldn't find what we…read moreneeded, about to leave when an associate asked if we needed help. He assisted promptly to exactly what we were looking for!

I buy all my Stihl equipment here and get my equipment serviced here In store best ace in town…read moreevery time I walk through the door I get greeted and asked if I need any help finding anything and when I'm shopping the associates will walk by and ask if I'm finding everything ok love this ace great location and employees! Always get discount coupons and rewards. This ace is the place haha