Came to get ice cream 6/18. Granted it was 3am but nonetheless I should not be met with attitude…read morefrom a cashier because I wanted to buy something! Walked in, worker was standing outside. Stood at the cash register for five minutes waiting for him to even acknowledge mine & my niece's presence yet we see him standing in the back on his phone. When checking us out, had an attitude scooping our ice cream, had an attitude that he couldn't hear me "what?! i can't hear you SPEAK UP" verbatim.. Customer service isn't for everybody nor is night shift. I suggest putting this worker on day shift if he doesn't want to do his job at this hour.

Place is awesome…read more Clean and well lit at a convenient location (for me anyway). Employees are welcoming. Best part is they serve Thrifty Ice Cream. Yes please!!

I'm down here in Henderson for work and I needed to fill up the big gas guzzler rental suburban my…read morecrew is driving. The hotel is near this Costco, so I decided to try to avoid the big lines and go there early. Great, no big lines, but still plenty of people pumping gas early. The station opens at 6 am and closes like maybe 9 pm, one hour after the store closes. Cheapest gas around and sure is less here than in California! Plus, if you have a Citi Costco card (doubles as a membership card), you get 5% off gas when you get it as a Costco gas station! I love they have those red and green signals posted on each pump island, telling you which pump on the island is available. You do know as well, that the pump hoses are long enough to stretch to the other side of your car id you pull in with your filler spot on the opposite side of the pumps. Just one thing I'd like is some windshield cleaning supplies, to clean while the car fills, but I guess that might slow the flow of vehicles ... sort of like when that big fat motorhome with a 75 gallon tank pulls in!

Long lines as usual but good value. Employees do a good job keeping the line moving. Area is always…read moreclean.

We stopped to put some gas today and it was the worst service ever, the gas pump was not working…read more No sign or anything showing that is out of service like a sign or that yellow plastic they usually put. My husband went inside and got some drinks and pay for the gas and the pump did not move ! The clerk came out too verify and she review the sales ticket ? She is like you already pump the gas ? Were like if its not working how did we pump it ? She tried pumping it too and it didn't work ? My daughter ask for the money back it was to hot and we had my grand baby in the car !! Finally they got the pump to work and when she went inside for the change the idiot guy kept giving my daughter an attitude, and finally the clerk give her the change after all this. Then he tried too intimidate my family!! I will move this forward to corporate and make sure that kind of people don't work there anymore.

Thanks to a gracious Lynn! She helped us get on our way to Utah and Montana for camping. You talk…read moreabout excellent customer service! I appreciate her kindness and helpfulness. If there were more Lynn's in the world it would be a better place. When in this location for gas or needing anything else I will always stop to use their services. Thanks Lynn for starting our trip off in a positive way!

It's been a while since I've been here, but I always had a pleasant experience, friendly staff,…read moreclean store, well lit station for gas. 1 experience i came in late, and they were doing a change over and must have missed the note on the door, but the ladies were sweet and just asked to give them 10-15 mins to finish up, which was fine.

I live right up the road I go there every morning and the lady that's there is really nice. Went…read morethere tonight to get oil for my car and this lady is yelling at two. People in front of me refuse service and then I go to pay tells me my Apple Pay doesn't work. I try to go pay with my other card and she kicked me out because I was taking too long. She has the worst attitude management needs to watch videos and get her out of there. She needs to find another job.

This station is actually cleaner and less expensive than a lot of other Shell Stations…read more Make sure to use the Shell Fuel rewards. It'll save you quite a bit, and you can earn points (money off) in a bunch of different ways. And if you fill up enough times every quarter(?), you automatically get money off. The top rank is $0.05 off every time you fill up. (I think it's filling up 6 times every quarter?) Plus if you're a T-Mobile subscriber they're doing a weekly deal where they give you 10 cents off a week for using their app.

I've never seen a shell that has a Smith's Rewards and the Fuel Rewards. Nice to have the option to…read morechoose from. The area was clean no debri hanging around, clean water solution overall outside was great.

As the good vibes roll, our adventures. bring us here…read more Our new friends are here with smiles as we walk through the door. Everyone at this particular local is "happy!" It needs to be highlighted today. We witnessed greatness! The best of Las Vegas and Henderson can be found here sometimes with individuals that don't have anything better to do but be ungrateful to others! The staff are wow!! When others raise their voices, and not use words to communicate it causes a big problem. We need to remember and have understanding for others in how we speak. Don't go to this shameful level. Let's use kindness to dissolve the hatred in the world. The individuals that come here to collect a paycheck have a heart and duty that they give to others each day they put their uniforms on. No matter what sort of work or service you perform use the smile to make it right. Make others feel happy and confident . The employees have done that here and thank you for raising awareness to others in how we need to act and behave. Let's take our kindness force from those here and pass it around.

The cashier today, wednesday around 1pm was an absolute sunshine! So friendly and positive…read more (Something that might be hard to find in a convenience store). I don't know her name. But i can totally get my water and snacks again there instead if going to the walgreens close by!

Got a Rebel water, it stated $1.89. At the register over 2.00. Showed cashier it was 1.89. He…read morestated it was Alkaline water that was the difference, but under it said 1.89. Said I would take the one without Alkaline. He states sorry he can't give a refund. CRAZY!!!!

Horrible service…read more The prime drinks said 2 for $4 but the worker said that sign was old and he couldn't change it also didn't have a public restroom. Such a waste of time and rude people working

Had to get gas before getting on the freeway and heading for home. Terrible Herbst was close so we…read morestopped. Fuel is $2.75 for regular which is at the high end. Fuel is normally much cheaper in Las Vegas than in California (but the smog over the city when we drove in may be a result). Costco fuel is $2.39 but we wouldn't wait in the line to leave town. You enter and it looks like any other convenience store with the checkout at the front but this store has nice looking (but I'm sure fake) stone arches. Hubs got the gas and I went in to check out the C-store. They have a large variety of goodies-coffee, donuts, soft drinks, hot dogs, sausage and breakfast sausages with buns and the toppings of chili or cheese and, of course, the usual candy and chips, pretzels and seeds. I recommend Terrible's. It makes a nice stop even if you just go in to walk around and look like I did.

Went into Terrible's today. The young man working had both headphones in & when I asked for 2 packs…read moreof cones he didn't respond. Then he asks me "what did you ask for?" Then I told him and he gave me one pack. At the point I didn't even want to ask for the other pack.

What could they improve if you ask? Well let me tell you you could start by having the guy at the…read moreregister actually acknowledge the customer as he walks in or she and then the person mopping the floor is fairly friendly, but I said I was looking for hot food and she just looked over at the hotdog shrimp, father pointing out the hot food by the register and when I mentioned something, the cashier the guy and I'm not a man calling him a gentleman because he wasn't could not even again acknowledge me. He was busy talking to another worker did not acknowledge the fact that they had hot food on the counter and barely could check me out didn't ask for my rewards number didn't offer me a receipt actually didn't even give me a total! What are the odds that they'll get back to me on this? I'm thinking not but you've been warned and I will never step foot into

The cashier at this 7 eleven was extremely rude and it seemed like i was bother her at her job…read more.....she was one her phone the whole time and had to ask for a bag for all my stuff.....btw this was june 17

Wow. I stoped by to buy a protein bar on my way home from work…read more I decided to play my change at one of the machines... There were none available, there were homeless people eating dinner? with their backpacks all over the ground and spilled sodas on two of the machines, crumbs everywhere and finally when one of them decided to stand up to let me play, the machine was all sticky. I wasn't greeted by anyone, nor acknowledged in anyway. I don't expect wonderful service at all gas station. And I do try to be very compassionate about the homeless situation and the predicament some people are in. But I felt uncomfortable, as they were so put out by having to move , I said don't worry I won't be long, just playing my change . And just got Sighs and eye rolls. Also the parking situation is not great. You can't park near the door , unless you are parked in a disabled spot, which is obviously fine, but because of the area in general, I'm very nervous to walk by myself from where I have to park to the door and back, especially at night.

Thought to play one of their slot machines. Cashed out and was told that the cashier could not cash…read moreit for me. And then I'd have to wait 30 minutes for somebody to come. So don't play their slot machines. Who knows when I'm gonna be able to get my $20 back.