Could not ask for a better listener than Jennifer!!!! She has been wonderful to me!!!!!read more

Linda put me on an anti psychotic medication when it wasn't necessary and caused extreme painful…read moreside effects. I have not been able to get off of these meds since . I highly recommend avoiding her . she truly has ruined 5 years of my life .

I enjoy working with Dr Chris. He helps me manage my meds and offers me great coping tools. I…read morewould recommend him if you are looking for a psychiatrist to help your mental health.

First - the office staff is amazing. They get back to you quickly and have been incredibly helpful…read moreand kind in assisting us. Our grown daughter had her first acute psychotic break recently. Navigating this new world we have found ourselves in has been intimidating and filled with emotions and lots of concern. The support of the office staff regarding all my questions has been such a big help. We also recently had our first appointment with Christopher Kagay. He has a lot of great reviews (which is why we chose him and the Mayes office) and he lived up to every single one of those reviews and then some. He was thorough, kind, patient, and had a very calming demeanor. He clearly cares about his patients and has a very positive and reassuring outlook. He also brings a wealth of knowledge and experience; presented in laymen's terms that makes it easy to understand. He took his time to go through the history of our daughter, asking me questions, her questions, etc. Again this being our first time navigating our way through this journey; just knowing that this doctor and this staff are with us every step of the way has been a life saving anchor in what feels like very stormy seas. I simply cannot sing the praises of this group loud enough. Forever grateful and I highly recommend them. If I could give more than 5 stars, I would.

The best experience i have ever had in MH. They treat you…read morenot just as a patient, but a person. My cousin recommended James to me a couple years ago, and he changed my life as he did hers. Also I tend to have bad insurance or no insurance, but even if your insurance isn't covered. Visits are 90. :)

I was a patient of Doug brooks for about a year or a little more and he's the worst provider I've…read moreever had to deal with and I've been a licensed medical professional for almost 15 years. Doug's knowledge of medicine is poor and he over prescribed me on medication that didn't even help the problem I initially came in with. He pushed me on a medication I wasn't familiar with and everytime I would check in with him and tell him my condition wasn't getting better he would just increase the dose until I was at the absolute max dose within about a month of just starting it. The most he would ever ask me at an appointment is ' How's work going? ' or some other kind of small talk, but he didn't know how to figure out solutions to the problems I came in with. The dose was so high I had to take 2 different capsules of the same medication ( which also hurt my wallet )because they didn't manufacture one pill in such a high dose. He was even willing to increase it more and disregard medical suggestions but I told him no and stood my ground. After a year of being on this medication, getting 90 day supplies as directed by my insurance company, Doug all of a sudden shed his boss has directed him to instruct every single patient that they must make an appointment every single month, regardless of treatment, progress , or any other individualized criteria. As mental health patient we should always be treated with individualized care, not all lumped up as one big group to make the prescribers job easier. It was clear that this was to triple their revenue, so instead of making an appointment every 90 days it had to be every 30 days. Well it was so funny because my CIGNA insurance only covered a 90 day supply at a time when it came to mental health medication. As I mentioned, I've been a medical professional for about 15 years so I never heard any kind of office rule ( unless you're prescribed controlled substances monthly, which I was not ) that they all of a sudden decided to implement because of their greed. When I confronted Doug about his unethical practice, I made sure to emphasize that not even my insurance covers 30 days at a time so how would he expect to get paid triple the amount like he's asking? I even randomly called the front desk to ask them about any sort of new policy and they confidently said they had no idea what I was talking about and neither Doug, nor anyone else has ever mentioned any short of policy. And I want to be clear that he specifically told me this had nothing to do with my individualized care, and this policy was being implemented to every single patient that Office is serving. Once Doug realized he was exposed, he raised his voice and got extremely vulgar and violent threatening me with physical harm, as well as cutting off the medication he got me addicted to (which I never wanted to take in the first place) he had the opportunity to get violent and raise his voice since he had the luxury of working from home and the appointment was over telephone that time. I immediately filed a complaint with the Nevada medical board against his license. As I started doing more research on this man, I could see many terrible reviews, specifically mentioning his temper and loss of control when mad. There's even a few here on Yelp. If you scroll up a little bit, you can see for yourself. Please avoid this office at all costs, there are many other options with genuine providers that are not money, hungry crooks. His picture is below so that you can make sure you never have to deal with such an awful person when it comes to your mental health. Shame on his boss for keeping him employed. His boss has threatened me with legal action stating defamation of character, but by law, the truth is allowed to be shared with the public that is not defamation. I understand how Doug gets away with his behavior now, because his boss is just as bad and encourages such practices disregarding the patient's best interest. I hope this place gets shut down sooner than later for the sake of our communities mental health.

I had a really bad experience with Allison who I thought would be a great fit for my daughter based…read moreon reviews. Well I was extremely wrong. I initially started to speak with Taylor who I believe is the admin for the therapists. At first I thought this place was in order because she followed up with me and asked what I was looking for through the process. Guess what, nothing was in order and it's so disappointing when you're trying to get help and have to go through a bad experience with experts that help people. This is not the case where all they were looking for is the next person to take money from. One of the worse things Allison did was, when we were done with our session she didn't even walk us out to the front door and said your time is up when would you like to schedule another day and time? All I have to say is WOW! At that, this session was for my daughter when we arrived she said, oh this session will start with myself and my wife, so my daughter had to wait at the front. What a joke! I have text messages from Taylor to bring my daughter. Even the online links she sent were out of wack. I should of researched more especially when you only have 3 reviews. Later to find out Allison is only an intern for the company, go figure. I promise, everyone please be careful and do your research. The owner Rebecca is not even here in Vegas and only does virtual sessions. I feel it's more personal when your trying to see a therapist or psychiatrist in person. Rebecca should definitely reevaluate who she hires for her office. Horrible how you don't even walk us out and say okay thanks for coming. Unbelievable, I'm in sales and I would never ever do that to my clients. I tried to reach out to Taylor and she literally went ghost and shows on text she read all texts I sent. This place is a scam and they will take your money. Please be careful everyone! I went ahead and changed the stars, because Rebecca reached out and made everything right. What a difference when I spoke with her. It shows that she is a professional and I wish she was here in Vegas. I really do not want to bash anyone, but Allison needs a lot of training in her field. Funny thing is finally Taylor responded and that was a joke! I am sorry to give your business a bad review.

New management is Insight. They don't answer the phone, don't respond to emails, won't transfer…read morerecords after multiple requests.

Dr was unprofessional when it came to treating my anxiety. I was overcharged multiple times. Dr…read morewasnt respectful in interactions. Dr was late to appointments and was not compassionate and knowledgeable

He's no longer my Dr b/c I've moved out of the area but, he is the most professional and kind man…read moreever!! Couldn't have done it without him! The Best by far!!

Dr David has been really great to deal with, mostly dealing with psychiatrists in the past I don't…read morefeel listened to and I feel very rushed. Dr David really listens and genuinely wants to get to know you and help you, I highly recommend coming here if you're looking for a good psychiatrist.

The NP was really nice and listened to what we needed. My partner and I went for three referrals…read moreand were told they'd be sent to us via email. They were never sent despite me sending an email and calling multiple times. I missed a very important appointment and now have to find a new GP so I can get a referral for a follow up...for an appointment I already waited six weeks for.

Dr. Paul Nguyen and his staff are outstanding! The care and attention provided is immeasurable. Dr…read more Nguyen takes his time to listen, he always approach with a calm demeanor and always makes me feel safe and important. Thank you Dr. Nguyen and staff! You guys are amazing!

Don't do it. I had a…read morevery frustrating experience with this office, both with the front desk and with Dr. Nguyen. The office manager was, at times, extremely rude over the phone.There were multiple scheduling errors, including one instance where she called me in a very abrasive tone insisting I was supposed to be in-office when my appointment was actually scheduled as telehealth. When I calmly explained this, she told me I was wrong. She later called back after realizing her mistake, but did not offer any apology for the way she spoke to me. On other visits, I could overhear her speaking harshly to other patients on the phone, which was honestly uncomfortable and unprofessional. As for Dr. Nguyen, appointments felt very rushed and impersonal. Visits were often only a few minutes long, and I didn't feel there was much effort to understand my symptoms or adjust my treatment thoughtfully. I was frequently interrupted or talked over, which made it difficult to fully explain what I was experiencing. The communication between the office and the pharmacy was a constant issue. I was left to deal with the pharmacy myself over and over again. On top of that, Nguyen threatened me when it came to my medication. I was repeatedly told I might not be prescribed my medication if I didn't pick it up "on time," even when delays were caused by pharmacy issues or my work schedule. At times my treatment was actually changed because of this, which completely threw things off for me. My final experience was the last straw. He called me nearly 30 minutes early for a telehealth visit while I was getting ready for work. When I said I'd call back at the SCHEDULED time, he told me telehealth would no longer be an option for me and I'd have to come into the office. When I explained that I live 30 minutes away and these visits are extremely short (less then 5 minutes), his response was "that's okay girl nice scenic drive for you" I switched doctors that same day after that and the difference is night and day. My current provider actually listens, communicates with the pharmacy properly, and treats me like a patient. Would not recommend this office.

I absolutely Love PDS Medical Group Henderson!! I started going at the begining of this year with…read moresome major issues that Henderson Hospital was unable to help at all. Christine was amazing and went above and beyond to first of all get me out of excrusiating pain and then address everything involved until she found a solution. My wife and I are both treated like family by everyone at PDS Medical Group and we highly reccomend them for all your medical needs. I plan on staying with Christine and PDS Medical Group for all of my General Practicioner needs.

I just had the worst experience at the Henderson location. I had a simple appointment to go over my…read morelab results with my primary care provider Christine V. The previous time I did this, I was able to go during my lunch break. Here's what happened this time. First I got an email from PDS Medical on 12/24/25 reminding me I have an appointment on January 7th, 2026. I confirmed the appointment. Then I get an email on 12/30/25 reminding me I have an appointment and letting me know that I can save time by using e check-in. Done. I checked in using the online portal. Finally. I got a text message the morning of my appointment on Jan 7th again reminding me I have an appointment. Confirmed! My appointment was at 1:30pm, so I took a lunch break from 1:00pm-2:00pm. I showed up at 1:15pm. Checked in at the front desk. The receptionist, a very nice lady named Esmeralda charged me my $70 copayment. She emailed me my receipt. Receipt received in my email at 1:17pm. I waited in the lobby patiently. I was then called in at my appointment time exactly at 1:30pm. The assistant took my blood pressure & weight, then escorted me to the waiting room at 1:35. I sat in the waiting room until 2:00pm! Christine V. never showed up! I heard her walk into a room of a patient that showed up after me at 1:58pm! There was no communication from the staff letting me know they were short staffed. Nor was there any communication for warning me that the wait would be longer than expected. I left as soon as my lunch break ended 2pm (and returned to work late). I did let the nice receptionist know that no one ever came in the room to see me. She could tell I was upset when I walked out. Do you think anyone called me to apologize? No! Not during the drive home, nor during the remainder of the afternoon or evening! The next day I got a message from the MyChart portal letting me know my prescription refill was denied. The portion I paid for my blood work on 12/24, and the $70 copay for the office was a waste of money!

For three years, I have had an amazing experience, taming down my anxiety and learning how to deal…read morewith it before it deals with me. Dr. Mashour has been awesome attentive and always available to return an email. She has been great.

Dr. Mashkoor has radically changed my life for the better. Unlike other providers, she ordered a…read moregenetic test right away so she could determine which medications would be the best for me and which ones would cause adverse reactions. My previous psychiatrist did not ever listen to my concerns and his medication management almost killed me. Dr. Mashkoor has heard all of my concerns and addressed every single one. I have always felt cared about, and she remembers details from previous sessions so she can converse with me and really understand where I'm coming from. She is professional, available via message whenever I have needed a question answered. Everything she has prescribed for me has helped, and I am currently 17 months clean from suicidal thoughts/ideation/attempts. I trust her, she is competent and dependable. I know with her that I am in good hands, she cares about me and my success and has done everything in her power to support me on my mental health journey.

Holding Hands welcomes you with open arms Malika is the the BEST, she is understanding, caring ,…read morealways willing to go the extra mile , so easy to talk to and she understands with no judgment. I honestly can say she is the BEST Psychologist I have ever talked with , am blessed to have her in my life as my go to person when it comes to my mental health...I thank you Malika ..

this is the most horrible awful place I have ever gone to my daughter is 15 years old and she's…read moregoing through suicidal tendencies and they will not answer the phone. They refuse to pick up the phone. They refuse to answer your calls, and the doctor does nothing but use the F word this is the most awful psychiatric ward I've ever seen in my life. Please do not take anyone here they will be abused, and they will not be heard. The doctor does not care about her patients. All she cares about is herself she does not even go into the office . No one answers the phone if you tried to make an. No one answers the phone if you tried to make an, no one answers the phone if you tried to make a appointment appointment. appointmen.