Everything moves as predicted and explained. Staff is friendly and upbeat. Doctor did a great job…read morewith the procedure and has good communication. Would recommend to friends/family.

You can sign up / select a date online for a free consultation to see if you are eligible for…read moreLasik. Once qualifying, everyone in the office was hopeful with scheduling appointment for the actual surgery. They were offering a discount if you booked for the month of December, however, I was planning to be on vacation. I asked them if I pre-paid in December and scheduled for January if I could still get the discount-- which I could. They allow you to pre-pay, have payment plans, and/or can use your HSA. The procedure itself only took about 10 minutes. I have 3 great friends that have received Lasik surgery within the last 2 years-- everything they described was exactly how it went. They definitely relieved a lot of the stress that I had going into it, but I would be lying if I said I wasn't still nervous. The doctor and the techs were so kind and reassuring that I was doing a good job while the procedure was going on. Once the procedure was done, I was able to leave with sunglasses that I was advised to keep on for the first full day. Around the clock eyedrops are required for the first week and then drop to four times a day for the month. The doctor that did my LASIK called the next day to ensure I was doing OK and if I had any questions. I thought that was very nice bedside manner, and some thing that really stuck out to me. I came the next monday for my follow up appointment and everything went well. Currently seeing 20/15 vision. All of my friends that I knew that got Lasik all said the same thing - - that they wish they got it sooner. Now I can actually understand what they mean. If any of my fellow Yelpers are curious to know anything else, feel free to private message me on Yelp and I'd be happy to answer any questions that I can! 10/10 recommend.

A couple months after my SMILE procedure, I feel it's safe to say it's worth it!…read more Getting consultation for vision correction surgery was on my to do list for the past year or two. Good reviews and being one of the few places nearby to offer SMILE brought me to Elite. Eye charts and measurements were done during consultation in June, and questions like "Is Lasik or SMILE more advantageous for me" were covered. Procedure day came about a month later following another eye exam. A rundown of the procedure, anti anxiety medicine taken, and a few moments in a quiet room were done beforehand. After that, lay down on a medical bed, numbing eye drops, lower eyelids held, and then the machine overhead goes to work. During this time a lens goes over one eye at a time, you focus on a light for a few seconds, the machine raises and a couple wipes are done to the eye. When this was done, no pain was felt on one eye, and I only a very slight sting on the other eye while getting lasered. My vision was foggy for a while after leaving the medical bed. A few hours later following a long nap, everything looked good and clear. My night vision is still somewhat fuzzy and see some blurring around certain lights. It seems to be getting better slowly but surely though. All things considered, getting a SMILE done was a good choice, and Elite is the right place for the task. The staff are all kind, caring and enthusiastic every step of the way. The office is a relaxed environment with calm music playing and nature scenes showing on screens throughout the place. Many thanks to the staff of Elite!

I absolutely loved my LASIK experience at Elite LASIK…read more I narrowed down my search in the Indianapolis area to the top reviewed doctors around the city. After initial online consultations, it was clear that Elite was for me. Shout out to Tamika for walking me through the process, cost, and answering all of my questions at that point. She sealed the deal. Next up was an in-person visit. The worst part about this was dealing with the bright sun after my eyes were dilated - not a big deal. That day I spent time with Gabrielle, a sweet and calming presence - exactly who you want by your side. Then I met Dr Fisher, who walked me through which options were a fit for me and reviewed each of them in depth so I could make an informed decision. There was no pressure to decide anything and I went home to do more research. I ended up scheduling an appointment for LASIK. As far as timing, it was only a matter of weeks from the time I first reached out until I had my surgery. On that day, I was there for less than 2 hours and most of that was dealing with paperwork, trying to relax, and getting prepped with eye drops. My designated driver and I were in a private room with drinks, snacks, and the best dog ever if we wanted her to visit our room (of course we did). The surgeon, Dr Huang, also introduced herself before the procedure to again answer any questions I had. She has the best bedside manner - calm, confident, kind, and reassuring. She helped me feel confident in my decision. The procedure itself was very quick and, given that I had been prepped to know exactly what to expect, not scary at all. Nor was it painful. I wouldn't even call it uncomfortable, really. The numbing eye drops do wonders. I was soon sent on my way home with eye drops, a mask for sleeping, and directions to take a nap. My vision was already better, though blurry. As I woke a few hours later, I could see. That was it. I followed directions for the eye drops, drove myself to a follow-up the next morning, and was testing at 20/15 within the week. AMAZING! I have no regrets, no bad side effects (like dry eyes), and consider this life-changing. Glad I went with Elite - everyone there made it worthwhile.

My first visit the tech checking my glasses and put a long vertical scratch on both lenses. Was…read moretold oops. My first operation the drops I was supposed to put in my eye was missing one that Dr. David Price forgot to give me. My right eye was the first for the Cataract surgery. Nurse stab me 3 times in my hand and the side of my arm instead of the pencil size ones on my arm. After a lot of drops in my eye to numb it prior to surgery. Nothing was put in the IV stabbed in my arm. While operating I experienced pain told him, he said give him some fentanyl. Started again more pain gave me some more. After surgery he tells me that my retina was detaching itself. I'm thinking maybe that's why I felt the pain. I now have a smoky cloud in my eye and it's spreading and was told to put eye drops in twice a day till August. So mean while my right eye doesn't have 20/20 like it's supposed to be. Can't wear my glasses because I can't see out of my right eye through the lens. I'm a Marine Corp Veteran maybe that's his problem. I still have another eye to go.

Rude, rude, rude. Don't do business here. I was treated rudley by everyone in this organization…read moreexcept the optometrist. That may be because all they hire is thin, attractive 20 somethings that have no idea about customer service. I was scheduled for surgery tomorrow and they canceled me! The scheduler called for a post op follow up. After that was done I complained that I didn't even have my surgery time. They expect their patients to drop everything the day before surgery and come running when they figure out how many cattle they can run through for maximum profits. So, this irritated Ms Jr Miss and she became even ruder than before. I said "I'm just asking you to pass it on to management, you don't have to be a bitch about it. It wasn't 10 minutes later and I got a call from the office manager. She said I needed to come in that day to talk to Dr Price about the way I had treated his employee or they wouldn't do the surgery. It was like being called to the principals office. They didn't bother to even ask my side of the story. Of course I refused, so they canceled me after being scheduled and pre-paying. In hindsight I'm glad it was called off. If they are this unprofessional on the business side I don't want to trust my eyes to them in the operating room. I post this knowing that same rude office manager is going to post some polite reply for the sake of public image. She'll politely post it when she didn't give me the time of day one on one. I wonder if Dr Price has the sack to call me or better yet, come to my office. Just remember doc, what goes around, comes around.

One of the best decisions I have ever made! After being told…read moreby another provider that my myopia was too strong I reached out to LASIK Vision Institute. They assessed and cleared me as a candidate within a week. The following week I was having the procedure done. By my follow up I was at better than 20/20 vision! Everyone I interacted with - the front desk, techs, optometrist, and surgeon - were friendly and professional. They all made me very comfortable throughout the process. They have materials to inform you in detail about your options and the surgical process, and took time to answer all of my questions. If you are thinking about LASIK, give them a call!!

I would give my experience at LASIK vision institute in Carmel -10 because I had the worst…read moreexperience ever ! My visit was a nightmare and couldn't believe what just had happened to me ! I had someone calling me a week ago to schedule me for a free initial consultation to see if I'm a candidate for a lasik surgery ! The appointment was given to me at 11:30 on Friday ! At 11:25 I was there and I definitely could be greeted better. During my exam, my husband called me a couple times because he couldn't find the clinic to join me during the visit!! I was asking the technician optometrist to excuse me to answer him and get him in the room ! When the tech started shouting at me and telling me that I'm not showing respect to her time with me, and asked me how many times my husband has to call me, AND she is seeing me during her lunch time which wasn't my fault ! After she shouted and screamed at me, she looked at me and said " ok go a head and answer him and I'm leaving for a minute and I will be back " When she came in again I was about to cry and not believing what just had happened and I asked her to stop the examination ! Her name was Fereshta and she is, shockingly, the manager of the office in Carmel, IN. I wish I could tell everyone how rude she was !

Stopped in to see if they would replace my scratched frames for some non prescription sunglasses…read moreI've had for 7 years. They said it would be a 30 day process and so I decided to look for something new. The customer service was kind and helped us find different options. My husband and I both left with new sunglasses we really love.

I recently visited this location to help my mom purchase some prescription sunglasses and…read moreeyeglasses. The customer service and purchasing experience was smooth from start to finish. This store is located in the middle of the fashion mall close to the Apple Store. It's also conveniently located across the hall from See eyewear so you can compare options. Overall, a positive experience and the glasses arrived in the mail within a few weeks.

I have always enjoyed my appointments with Dr. Powers - she is very thorough and professional. The…read morereason I just cannot recommend this office anymore is because of the front desk staff. I arrived at 1:20 for a 1:30 appointment, allowing myself an hour for time and wasn't told until I went to the receptionist desk at 2:20 to inquire that there was an emergency appointment that morning. When I asked the receptionist why she didn't notify me of this earlier by phone or at least when I walked in she became very cold and rude and told me I could reschedule. To be honest, after thinking about this I will be finding a new doctor. It does seem that every time I go into the Carmel office there are delays of at least thirty minutes and an air of snobbery. I also don't like the way they speak to elderly patients, impatient and abrupt on a few of my visits now. My time is also valuable. I didn't even receive an apology. After 4 years as a patient I will unfortunately be seeking another provider. I was treated as if I didn't matter because losing me is no big deal - they have plenty of patients. I felt so disrespected and it seems to be a pattern with the office staff.

I was charged 71 dollars for a routine eye exam, and that was after insurance paid what they could…read more Part of that was 50 bucks for a refraction which took only a couple of minutes, and I received no prescription. I let them know I was unhappy with that bill and canceled a future appointment. Indian Eye Clinic is much cheaper, and I will return to them next year. The bill was $320.00 before any insurance paid on it. That is too much for a simple eye exam.

I was extremely satisfied with the level of eye care I received. The physician was very thorough…read moreand answered all of my concerns, I learned so much from her. I am in my seventies and an have worn glasses since 4th grade and gone through numeral eye exams, I must say this time was the best. Although the exams was very good, the service was very poor. When ordering my glasses I was told that I would receive a summary of my exam via email. That never happened. I only received the summary after I contacted my eye care person. It took several days after that for me get my summary. I was told my glasses would be in in 2 weeks, but they were not. After 3 weeks I called inquiring about the glasses. I was put on hold and waited for some time. The person came back to the phone and asked me for some personal information, and I was put on hold again. That person came back and let me know that my glasses were in and told me the they had not been displayed yet. I asked her how long that had been at the shop she implied, for some time. In short I think Progressive's service people need to step up to where their Optometrists are.

I think I finally found my go-to place to see an optometrist and get glasses!…read more It all started with me visiting on a whim when I needed my glasses adjusted. I wasn't even a patient of theirs, and they adjusted my glasses for free (and with a smile). So I told myself that when I needed an eye checkup and to buy some new specs, I'd go here. Cut to months later. I visited to get an annual eye exam and look for glasses. The optometrist I saw, Dr. Fiechter, was SO professional and nice, and took the time to explain the intricacies of my eye health to me -- no eye doctor had ever done that before. She even showed me images of the back of my eye, and explained what we were looking at. She wasn't just going through the motions. I wasn't planning on getting my eyeglasses here, but this place has so many different brands and styles of glasses that I ended up finding the perfect pair here. My glasses were ready a whole week earlier than scheduled, which was just perfect. I can't recommend Progressive Eyecare and Eyewear enough!

This is s 5 star business to me. The second you walk in the door you are always greeted by someone…read morenice. The staff and Doctors seem to care about a great patient experience from start to finish. They also have the LASIK Technology that provided me a faster recovery than my friends who went to other facilities to get their Lasik. No more glasses for this guy!!