I don't wear glasses but my husband does. The service was on my insurance benfit though…read more For 2 years he tried this business and he was totally pretty ticked off both years. He bought 2 pairs of glasses but one pair didn't seem the same. He tried to tell them something was not right but they said both were exactly the same. Fast forward He went to a new optometrist this year and took both pairs to have just the lenses updated; he was told the prescription were not the same. The eye exam performed by the new optometrist was more detailed and they actually did an in depth exam on his bifocals. He said myeyedr was not that thorough. Now that he can compare he says his new lenses and contacts are so much better than when he got new glasses and contacts from myeyedr. Myeyedr is also more expensive and they just weren't very attentive to my husband.

I sent a review of my poor experience of being cancelled when I didn't cancel. They replied that…read morethey had called me to reschedule in reality I called them to confirm I would be there. They should have rescheduled the person they gave my appointment to.

Came here for an eyeglasses event and had such a great experience from start to finish…read more The owners, Jessica and Lyle, were incredibly friendly and welcoming, which immediately made the atmosphere feel comfortable and personal. They had a huge selection of frames to choose from, so there were plenty of styles to browse. Nathaniel was especially amazing throughout the process. He was super friendly, patient, and helped make several modifications so I could find the perfect pair. I never felt rushed, and he really took the time to make sure everything felt right. They also had a bartender serving espresso martinis during the event, which was such a fun touch. I ended up having a chilled white wine and enjoyed it while trying on frames. It wasn't planned as I was just going to browse, but I did end up purchasing glasses, and honestly, I've never spent this much on a pair before or added so many personalizations, but it truly felt worth it. They carefully fit the glasses, made sure the lenses were correct, and sent me home with a cute bag, case, cleaning cloth, and lens spray that can be refilled anytime, which I thought was such a cool perk. Definitely recommend this place if you're looking for quality glasses paired with excellent customer service and a more personalized experience.

My first visit to RA was terrific! My appointment with Dr. Lehman went smoothly and she quickly…read moreaddressed my dry eyes and suggested a daily contact option, rather than monthly. Virtual reality was used and she was very efficient. Jessica styled me and I am thrilled with my new frames from France. The environment is welcoming and beautiful with an intentional focus on superior patient experience. I highly recommend!

On March 24th, 2026 I had an appointment at this Eye Glass World location in Indianapolis, I had a…read moreexceptional experience, outstanding staff, The eye doctor ( Dr. Gould) she did my examination was very friendly very Curtis and very helpful she explained my situation . I feel that she should be commend for being very exceptional and professional in her job . After my exam I spoke with Warren he was also very professional very helpful he helped me pick up two nice pair of glasses the one pair that I chose comes with a gray tent, I also chose a pair of sunglasses Ray-Ban of course very nice looking as you both pairs are very nice looking when I looked in the mirror I felt very confident and very happy and very pleased with a choice. Warren is an exceptional courteous and all around nice person to talk to. I would highly recommend this location you are the need of glasses or contacts or not to stop by sometime and tell them what a great job they do and how they help the community and the city of Indianapolis. I definitely recommend this location I definitely give them a five-star review and two thumbs up. /

Update #2 - Here it is another 14 days later and STILL no sunglasses. I did receive an email this…read moremorning from someone named Sara letting me know their district manager will be in touch with me to try to assist me with this circus. I emailed their corporate office after the upteenth run around. I was hopeful when I read the email but no call yet. I called the store this past Friday to see if the sunglasses made an appearance yet & was told no. I asked if they can please track them? This employee told me yes, they can ( remember now , the assistant manager had told me no, I asked again if they could be tracked because I can't put my trust in anything any of them say) however, she can't "access the system to track it but let me take your name & number so the person that knows how to do this can call you." For the love of God, give me the damn tracking number & I'll do it myself! WTF WITH THIS PLACE!! And you guessed it, no one ever called me , it's now Monday night. They were open over the weekend. I am so glad I ordered a whole other pair from LensCrafters across the street from them . I paid out of pocket because that's how much I do not trust Eyeglass World to ever get the sunglasses I ordered thru them to me. Pretty sad. They should take a lesson from their competition, they had them in within 6 days. Very professional & get this , they knew how to do all aspects of their job. What a concept!! RESOLUTION FINALLY- The District Manager, Ashley, contacted me this morning. Very professional, she made everything right for not just me but also what my husband dealt with. Despite not getting the insurance on his glasses, unbeknownst to us, you still have a 30 day warranty on your glasses. Ashley explained even without getting their insurance on them, they should not break do easily after just receiving them. The arm fell right off & his prescription is off. Ashley patiently listened to every miserable thing that happened at this store. The end result is she gladly refunded both of our glasses, having them re made and turns out my husband wasn't able to see with his new glasses because they put in the wrong lenses! They put in single vision when he should've had the progressive! And he paid for a progressive lens! Ashley is taking care of everything, remaking them , refunding our money & sending us to the Noblesville location for better service , also, getting our vision insurance reinstated since our visits at the Castleton store were a complete waste of money, time , gas & patience. Thank you a million times over to Ashley, you rock, girl!

I've always loved Irvington, and have been following market vintage on socials for a min, I…read moreactually had the time to come check the space out and was pleasantly surprised at all the different treasures and items that they offer. I ended up getting a Mary statue, (can't fight the cradle Catholic in me) as well as a fun vintage match book, def check this place out! Something for everyone inside!

Welcoming staff and unique finds!…read more Absolutely loved the large selection of vintage clothing and nicnacs. There were also tons of near artwork, ranging in price. Definitely a bit pricier than a typical thrift store but the quality of the items were ideal. Will be back!

this is a really nice clinic without the boutique prices. The staff is really friendly and work…read morequickly. Dr Snyder has the latest technology that shows eye health, it's more than I'd ever seen before and I get eye exams every year. There is a vast selection of frames and there is no up-selling, what you want is what you get. Give this place a try, you won't be disappointed, I know I wasn't!

From the owner: Dr. Mark A Snyder and staff welcome you to Infinity Eye Care! Whether you are in need of new…read moreglasses or contact lenses, a comprehensive eye exam, diagnosis and treatment for glaucoma or macular degeneration, or help managing diabetic and dry eye care, you have found your home at Infinity Eye Care. We accept most major insurance plans including Medicare and Medicaid.

I was referred to Dr. Latona for cataract surgery. My sister referred me because she had such a…read morewonderful experience during cataract surgery. I went to my first exam and it was very thorough, more so than any other eye exam I've had. I was informed that I did need cataract surgery. I scheduled the surgery and had a wonderful experience. The care the day of surgery was amazing and the follow-up care was excellent. I highly recommend Dr. Latona. My eye surgery recovery went beautifully and I see better in my 60s than I did in my twenties.

I have not even seen the doctor yet and have been waiting for over an hour. The assistant that took…read moremy info was close to 75 yrs old and said she can't type and hates computers. That was quite obvious. I wanted to enter in my info myself. This is a very scary place.

You will receive the very best eye care to be found. I am so fortunate to have met Dr. K. Snyder…read moreyears ago, as now I have issues that require monitoring. So thankful to have her care. And I always can get immediate care when it is needed. I can count on a response from her team whenever I contact the office. Steve and Tim are delightful whenever I call or visit the office. You'll be so glad to become a new patient at Infinity Eye Care! Betsy Gambaccini

The eye exam and Dr. Snyder was fantastic! Ordering the glasses went smoothly as well. We ordered…read more2 sets of glasses, the sun glasses came in on time (although no one contacted us to tell us they were in). We called after 2 weeks to see the status of the glasses and that was when Zack said the sunglasses were there but they didn't have the clear set. I had to ask why and was told that they would call back to let me know why . A call was never made to me so I waited a couple of days and called again! A representative a woman stated that the glass maker told them that they had lost the glasses and now had to order the frames and it would be another couple of weeks!!! By this time , I was livid not only do they not keep on top of glasses that were ordered but no one contacted us to tell us of a delay and why. That is horrible Customer Service, do they not care to take care of a client from start to finish or is it, that once they have my money the sale is over!!! We feel that the prices of the glasses weren't cheap so the service should be top notch. Once the clear glasses did come in, we were contacted but we shouldn't have had to do all the reminding and follow up. Our understanding would be much more agreeable if we were contacted as soon as the sunglasses came in and they already had the answers on the reason why the clear glasses weren't ready on time. My review is mixed : The eye exam a 10 The glasses a 4 maybe. V Guertin

I was in and out super quick for my annual exam. I appreciate how they take time to explain…read moreeverything they are checking and what I should look for and expect based on my eyes. I wasn't due for glasses at this visit, but last year they took the time to find glasses that were a good fit for my face and still also stylish.

Truly excellent customer service, and a surprisingly good eyeglasses frame selection, from a small…read morelocal business. They keep getting odd requests from me: they converted a beloved pair of prescription glasses to non-prescription sunglasses after I had LASIK surgery (perfect tint, anti-reflective, polarized, AWESOME); now they're making me night driving glasses (no tint, anti-reflective). I found the perfect frames, too -- and finding frames that look good on my face is nearly impossible. Very happy with this business.

Did not receive prescription for glasses after exam, cataracts confirmed, but not ready for…read moresurgery. NO ONE has been available or returned message left regarding my eye care needs. I cannot access the records for my eye exam, and I've had to make an appointment elsewhere for a repeat eye exam! It's like he either died, or just dropped off the face of the earth! I need health care providers who will work with me as a team, and Dr. Chad Kauffman is not the one!

I went to this practice a few times because my insurance listed it as one of the providers that…read moretook my insurance. Unfortunately at that time I didn't have anybody closer to me so I had to drive a pretty good distance to get to this practice. The atmosphere in the office is a bit cold and impersonal. The eye exam portion was efficient and complete enough. I was told that I have a specific eye issue that I was unaware of previously. I was given a very bare bones explanation. I went on the Internet to research it and I was pretty surprised that it was considered a fairly serious situation. I'm not sure why it was downplayed or not explained to me more. I did try to ask a few questions based on the minimal information that I got at that time, but I still left feeling mostly confused and uninformed. I feel that some doctors need to work on their bedside manner and need to have a little bit more 'patience with their patients'. Being shuffled in and shuffled out doesn't work very well for me. I like to feel like I matter and that my medical needs are being met. I have since found another eye doctor so I probably will not be returning to this practice.