I had an amazing experience at Greenbriar Dental Care for my recent cleaning, and I had to share! From the moment I walked in, the front desk staff greeted me warmly and made me feel welcomed right away. The wait time was minimal about 5 minutes and I was quickly called back. They started with a rinse solution before taking me to a room for a full assessment. Dr. Gloria Clarke personally came by to introduce herself, which I truly appreciated it gave a very personal touch. My dentist for the visit, Dr. John Senat, was professional, thorough, and very informative. He made sure I was comfortable the entire time and addressed any concerns about pain or discomfort. He also created a clear plan for my care moving forward, which I found very reassuring. Now let me talk about the cleaning. Mrs. Makayla Johnson did an AMAZING job! She was precise, detailed, and gentle. On top of that, she was incredibly sweet, knowledgeable, and genuinely caring everything you'd want in someone taking care of your smile. Overall, the entire staff had such positive energy and made the experience smooth and comfortable from start to finish. If you're looking for a dental office that is welcoming, professional, and truly cares about their patients Greenbriar Dental Care is the place to go! read more

The people are nice. That's it. The office is not that clean. They run really late without telling you, even though we called before we left the house. They promised lab work that did not arrive, lied about the surgeon coming and still charged us for the dental apparatus that we never received. No apology, lots of excuses and no correction. Never again. Thank God we found MINT where profesional dentistry is done correctly. read more

I would like to say my visit today was great my hygienist Makayla was fantastic she explained to me what procedure she would be doing very polite great service.keep up the good work the entire office staff is wonderful read more

The people that have given more than one star are friends, family members or paid patrons. Throw this office in the garbage along with the unprofessional, argumentative staff who need bedside manners. They are offensive, and rude. Run away like the gingerbread man. Awful!!! read more

I went in for a simple filling and it took almost 2 hrs! It was the worse experience! My tooth felt rough and uneven afterwards. I had no pain or any issues prior to the visit and had so many afterwards. I had a root canal before that took less time and was a much smoother experience with no issues! This was terrible! I hate that they convinced me to come and I knew I should've cancelled that appointment! Will never be back! My husband also had a terrible experience! read more

I have been a patient of Dr Clarke for years. Her staff has changed a few times but the consistent professionalism of Dr Clarke and her hygienist keeps me coming back. My teeth and gums are healthy and I am sure to keep my routine appointments every 6 months. read more

Dr. Clarke is not the same doctor I had years ago. I recently filed a grievance after her billing specialist attempted to get money from me on the back end. In essence, the billing specialist was trying to charge more than the contracted rate. I've been in the HR field for over a decade and I'm very familiar with these types of scams. To that end, the billing specialist put some clever roadblocks to keep me from addressing the issue with Dr. Clarke. After my routine cleaning on 11/20/2019, the hygienist told me that my retainer was loose and that Dr. Clarke needed to take a look at it. Instead of Dr. Clark evaluating it, I was routed to the front office to talk about "my recent experience". I didn't even get the little bag with the toothbrush and toothpaste in it. The following day, I spoke with Dr. Clarke and she admitted that she didn't see me because I filed a grievance. She was hot about this even though it had everything to do with her billing specialist, who by the way, is no longer there. Nevertheless, in an effort to protect her integrity, Dr. Clarke did the unthinkable. She tried to make me out to be the bad person. She went so far as to lie and say I've had problems with all of staff even though she has a ton of bad reviews from patients and a revolving door with employees. I believe her only 4/5 star came from me and that's because I genuinely appreciated her fixing my teeth after my pregnancy. I think it's time for her to close her practice. It's evident why she has high turnover with staff. Her work is good, but her personality is shoddy. In dentistry, you MUST be a people person. That's essential to longevity in this business. Lisa Poop was her longest serving hygienist and she left. Lisa was so good that I brought my then 5 year old to get his teeth cleaned by her. I've seen so many new faces over the years, it's hard to keep up. Dr. Clarke has lost what is needed for viable patient care. To turn on your patients in this manner sends the message that you don't want to be held accountable. That's bad business practices and it's certainly not safe for patients. read more

DO NOT GO HERE!!!!! I went to this dentist office and got 3 cavities filled. A couple years later, I went to a NEW dentist office and they told me my previous office (Greenbriar Dental Care) incorrctly filled my cavities. They left cavities in ALL three teeth inside the filling. THEY NEGLECTED TO PROPERLY CLEAN OUT THREE CAVITIES BEFORE PUTTING A FILING ON EACH TOO. DO NOT GO HERE. DO NOT TRUST THEM WITH YOUR TEETH. read more

Very disappointed in my dental care at Greenbriar Dental. Dental plan changed without notifying me. Charges went up without my knowledge. Very disappointed. read more

I wish I'd read the reviews before going to this practice. All of the one star reviews are totally accurate. This was the worst encounter I've experienced in a dental office. The front staff seemed to hate their jobs, and patients. When I witnessed them being rude to one another, I realized it was the office culture. The billing person is woefully incompetent, dispensing dental advise based on when you can pay for services, misquoting prices based on what she thinks insurance will cover, knowing that most new dental insurance will not cover ANY major procedures like root canals. The tension between her and front staff was sometimes palpable when they talked to one another. The dentist Clarke should retire or work as a Mortician. She did not tell me what the source of my pain was, but did some work in my mouth, and was ready to slither out to the next patient in the assembly line. After she told me I might need a root canal if the pain returned (she knew, based on my symptoms), I HAD TO ASK, "What exactly did you just do?" She offered some vague explanation, gave me a card for another dentist to do the root canal, then slithered out. I threw the card away and chose a different specialist to do the root canal. The specialist was excellent, and did what Clark didn't: 1) offered an overall assessment of teeth, fillings, and gums. 2) explained the problem 3) how she would address it 4) what to expect 5) and that I would have to follow up with Clarke for the remainder of the work that needed to be done. I returned to Clarke for temporary bridge. She didn't greet me, and got ready to start working in my mouth. When I advised her that I had questions, she rolled her eyes and put the instruments down. I didn't allow her to work on me that day. When I did return, she worked in my mouth for nearly an hour and slithered out without post procedure instructions, what to expect, potential issues, etc. When the anesthetic wore off, I was in tremendous pain (fortunately I had the prescription from specialist for pain meds). When I returned to Clarke's office 2 wks later for my permanent bridge. The assistant reported to Clarke that I was experiencing pain every day since Clarke did the temporary bridge. Clarke proceeded to angrily go off on me. "You shouldn't have any pain. That's not normal. If the temporary hurts, the permanent will also!" According to Clarke, I should have called the office and returned for fit improvement of the temporary. But she NEVER provided that information, instructions, nada! She verbally abused me (as if I had gone to dental school and should know what she hadn't told me, like what to expect. What would not be normal, etc. Nothing)! Read the reviews! This practice is about assembly line dentistry, without patient education, accurate cost disclosure, concern for the patients' wellbeing, or office professionalism. Clarke sung with the loud inappropriate radio music while working in my mouth, instead of providing a competent, comfortable experience. Unless you're a corpse, stay away from this mortician. read more

This is one of the worst dentist establishment I ever went to in Atlanta ga and in my life the staff is horrible towards the people that come there to get dental assistant and Dr Clark she have a very nasty and a horrible bed side manner with people that she sees for dental care she is horrible with the things she say out of her mouth to people that she sees I was there to get dental care and my experience with this Dr and her staff was horrible I will not tolerate all this mistreatment from this Dr I pay my money and I deserve better health care from this people they act like we are suppose to take they abuse and bad attitude that dentist is horrible her attitude is horrible towards people that is seeking dental care at her dental office I will take my business some where else wasting my time and money and that lady that do the billing she really thinks people is crazy she be over changing people like I didn't know what was going on this a horrible dental office . read more

In all of the years of conducting business with any establishment have I ever left in tears like I did when I walked out of Greenbriar Dental Care. I had an appointment for a 'free' consultation for ortho care (braces) and chose to visit this office because they offer both ortho and cosmetic dental treatments; other offices in the area only provided one or the other, and I wanted an office that I can obtain both braces and cosmetic work performed. The front office staff, Jonathan and Lavera (I apologize if I misspelled her name) were very cordial, welcoming, and made me feel very welcomed. However, as the dental assistant was reviewing my x-rays with me, Dr. Gloria Clarke walked into the room and looked at me and the assistant without saying a word. In fact, Dr. Clarke never introduced herself to me- I knew it was her was from visiting the website days before which had her photo on it prior to scheduling my consultation visit. I'll be the first to admit that I haven't been to the dentist in many years so there's a lot about teeth I don't understand. For this very reason Dr. Clarke and I continued going back and forth about the kind of treatment I was looking for and she was very rude and acted as though I was wasting her time that I said "I'm sorry, but I don't feel comfortable with this consultation." I then turned towards the assistant and said "I appreciate the way you've treated me and tried to explain things to me, but I'll seek dental work elsewhere." By this time I was almost in tears and asked where the restroom was. The assistant showed me where the restroom was and I locked the door and balled into tears. I've never experienced a doctor who made me feel this way. As I exited the bathroom, the assistant called me over to the front desk and apologized for how Dr. Clarke spoke to me. She explained that the 'free' consultation was for the ortho (braces), but the consult for the cosmetic work was not free. The assistant explained that Dr. Clarke could still perform the ortho consult so after the assistant made me feel better after my horrible experience with Dr. Clarke, I re-entered the exam room and let Dr. Clarke exam my mouth. She kept asking when I had my last cleaning and I told her twice and she said in a sarcastic way "Well, that's what I kept asking you." It took me 2 years to save my nickles, pennies, and dimes to get all of the dental treatment I'll need and I have the money to pay for everything without dental insurance upfront, but I refuse to patronize a dentist who has no empathy, is very rude, and doesn't even take the time to formally introduce herself when she walks into a room. Mind you, my appointment was at 11:30am on 9/26. I arrived @11:15am because I knew I'd have to complete a 'new patient' form and have x-rays done, and she didn't even walk into the exam room until 12:35pm. When someone is searching for a new dentist, they want someone who's sincere and make them feel welcome because this is the person who's going to be performing procedures on your teeth for a long period of time. Dr. Clarke may be good at what she does according to some reviews on other review sites, but she won't be receiving my hard earned dollars. I have since found a another highly rated dental office in which I'll have my dental work performed. I do not recommend Greenbriar Dental Care. Again, the front office staff, Jonathan and the Lavera were exceptional, but Dr. Clarke has no professional social skills with patients. read more

This is the worst dentist I have ever been to, the lady at the front desk is rude, the dental assistant and hygenist are not friendly. And Dr. Clark is not accomodating. I was paying thru credit care. After they got my money that I'm still paying on they had the nerve to tell me that they no longer needed my services. I can see why they have such poor reviews. The worst dental establishment ever. read more

Literally the worst dental establishment I have ever been to. I try to patronize black businesses being a black women myself but time and time again when I try, black businesses don't hold a candle to white establishments. The customer service is horrible. Shaneeka is asking the phones. On my first visit, all I got was an X-ray and a tour around the building when I was suppose to get a full cleaning. They said they were over booked and asked me to come back the next day, so you mean to tell me that I have to drive back over here the next day in Atlanta traffic. I should have got my money back and ran that day. Then I finally got my fist cleaning in October 2019. It was sub par to the dentist I had before but "I'm trying to support black businesses". No support the best business, with the best customer service and fair business practices and this place is not it. I DO NOT RECOMMEND! P.S. The only reason they have all these good reviews is because they give out $10 Starbucks gift cards to get them. DON'T BE FOOLED! read more

My husband recently visited this dentist's office, after encouragement from me. I stopped going there due to the less than tidy conditions and poor teeth cleaning techniques and less than professional attitudes of the staff. Anyway my husband just visited, expected to receive a teeth cleaning. However, he received attitude and confrontation from the hygienist, and office staff. Both the hygienist and staff appeared to be more concerned with asking him questions that had nothing to do with his appointment verses cleaning his teeth. I think that the dentist needs to manage her staff better, and clean up the clinic area with more detail. read more

Very disappointed in my care here. The hygenist was wonderful and thorough however when it was time for Dr. Clarke to evaluate me, I expressed concerns and about a tooth and WITHOUT EXPLAINING ANYTHING to me...she began drilling in my mouth. Unacceptable. She then told me about a crown I needed replaced but gave NO explanation, options etc. she's obviously busy but needs to learn how to communicate appropriately. I will never go back. read more

Although the dental hygienists and office personnel make it difficult for me to leave with their great personalities and general positivity to care for their clients, I don't think I will be going back to Greenbriar Dental. Dr. Gloria has made my experience here miserable and I even dread going to the dentist at all because of her detachment and desensitized attitude towards clients, mainly in my case. I've had troubles in obtaining my Invisalign braces that were not solely my fault. I had an appointment scheduled to pick up my braces and I went there for the appointment and was told that the appointment was canceled and that they would have to reschedule me for another time. Mind you, this was November 2016. I waited and waited for a call to reschedule and quite frankly became annoyed and moved on with life. Please understand that I did not call them because I assumed that they needed time for my braces to come in, which was the reason for them cancelling the appointment so I did not want to intrude or rush anything. BIG MISTAKE, I should've called. So February 7,2018, two days after my birthday, I FINALLY CALLED THEM, to schedule a cleaning. The thing is, they have an appointment paper they want you to sign in regard to a client canceling the appointments, but what happens when they cancel them and never call back?!?! I am so exhausted with feeling like I'm walking on eggshells when I go into that office that I'm convinced at this point that it's not meant to be. I'm not sure if she seems tired or mean or something but her energy seems to be low and I feel like I don't matter. And to be called a complicated case and then referred to another orthodontist is just additional. I've already paid for these braces and now I'll have to start services all over with another dentist/orthodontist. I'm not saying she isn't well with everyone, but certainly doesn't work well for me. The staff, however, are always a joy to be around and definitely evoke positive energy. I thank them for allowing me to make it this far. read more

I been a patient at Dr Gloria Clarke at Greenbiar Dental at the Greenbiar Mall since 2007 and I had never had a problem with the office or the doctor at all. I know the office has a lot different faces every time I come into the office plus a different doctor every time . Dr Gloria Clarke is a very rude Doctor and I will never go back for her service ever again , and i dont recommend her services period at all .Dr Gloria Clarke billing has billing issue because if I am getting a cleaning which is free from my insurance and you give me a estimate on other service to be done and when the client go thru with it and the services was done an complete to pay you portion of what suppose to pay , you give another bill to client when they come into for another cleaning after 6 months and when you explaining it to the lady at the front desk the lady going to tell me. I cant get the services until I pay the small amount of $43, and when I ask the lady at the front desk show in writing the break down she couldn't produce no type of paperwork at all and this is after 6 months. Dr Gloria Clarke at Greenbiar Dental is a crook they give you estimate on service and then it turns out to be something different, I would never recommend anyone to that location Plus by law there suppose to be a doctor on duty when the office is open and there was no doctor on site at the time 11/04/2017 Doctor Clarke is very rude woman read more

This by far has been the worst experience EVER with a company trying to get my deposit of $50 for services that where never rendered to me. I've been given the run around for a few weeks now. Whenever I call or visit they always busy. First I was going to receive a callback to come back and get the refund, that never happened. Secondly I called and was told the refund was processed and should receive it in the mail. Waited for a week and that never came. I called again at 4p on 1/27 the office manager was at lunch! What a real inconvenience this has been all to get $50 which is rightly mines and owe to me. I am beyond aggravated and pissed. I've been very patient with this company. They have been holding this "deposit" for a little over a year and I don't see what the issue is nor do they have valid reason to treat me with stock injustice!! If I coupe give a negative (-5) five star I would. read more

Dr. Clarke is very nice. I was a little concerned about having her associate doctor give me an exam, but she turned out to be the nicest, cutest thing ever. The hygienist Kim was also very good at her job. read more

I was given a recommendation by a coworker, since the practice was not far from my job. Trust, I won't tell anyone to visit here. I've tried to give this practice a chance, but after finding out that my hygenist just quit, I'm done. Each time I've had work done, it's been a different dental assistant. I explained the bad experiences with other dentists, so you would think this would make my visit easier. Not! During my first procedure, Dr. Clarke didn't even introduce herself. She had to take blood for an extraction; not once did she even speak. I should have been gone then, but I needed the tooth gone. I spoke to the front desk afterwards and they referred me to the white male dentist (Mr. Case?). He was very professional and friendly, but once again having a new assistant each time, was tiring. It made me wonder why so many new people; comes to find out, no one stays long. My appointment was with the other dentist, however here she comes. I really didn't want her near me, however to be done with her, I let her see what should've been charted. She tried to talk me into a bridge, which I have researched and told her "no, do you perform implants?" I knew she didn't, so she went on her merry way. The last thing I need, is someone unqualified working in my mouth. The music that is piped in, should be for the comfort of the customer, not for you to sing each and every song. Do you know how irritating it is, with a drill in my mouth and you're trying to sing? The last straw was when I went to get my permanent cap. The assistant couldn't get it off; I gave here three chances. The third time she hit at least four other teeth, my tongue and my lip. I made her stop ... go get the dentist. Because of the pain, I had to be numbed. The only reason I gave two stars, is because of the great relationship with Cherry (she quit) and the other dentist. read more

I went to see Dr. Clark for a follow up for a tooth extraction a week ago. The extraction site has been swollen and hurting for the whole week . The lady at the front desk was very nice, but the dental hygienist Lisa Popp was very unprofessional by asking personal questions about my marriage status and other questions that had nothing to do with my appointment. I was told that I was snippy and I reminded her that I was a patient of Dr Clark, and that the personal questions aren't needed. Afterwards, she did snatched my glasses off my shirt, and leaned me back in chair to take x-rays additional x-rays. I asked about the need for more x-rays after taking some the week before, which included the panoramic and bite wings x-ray. She did not verify any of the work done previously, and did not explain why they were being taken again. Duplicate x-rays, the gum evaluation with added poking of the extraction site was done, the cleaning was not complete. After the exam was done I asked for the stair to be placed in the upright position for since she appeared to be finished. Basically, the hygienist stormed out of the room, and complained of an attitude. I did not get to see the dentist. I don't appreciate the rude attitude of the staff and the lack of service from then dentist. I also didn't appreciate having to see another dentist and the emergency room for follow up and antibiotics because the dentist refused to perform a follow up. Shame on you DR Gloria Clarke for not following up with your patient you did oral surgery on a week ago you have changed since I met you at Harlem hospital New York City read more

Ok, So I am new in town, only 6 months and a rear molar cracks after a large 24 yr old filling gives way. I first go to one place on Old National, I walked in and left. Old waiting room mismatched dirty furniture not to mention no paitents in the waiting room! Only 3 biz cards in the biz cards holder (of which one was spotted with what appeared to be dried blood!) so I ran out of that place (noticing a bullet hole in one of the side windows as I left!) and called 1800 Dentist and they recommended Greenbrier so I set an appointment. I looked up the Dr's stats at MD grades and they had 4.5 or better out of 5 stars, the other place had 3 as well as less than flattering reviews! So I get there, the waiting room and office is nice, clean and very professional. The Staff gave me the mini tour, everything looked clean, new modern and well staffed and hey a free gift, a coffee mug. I've never had any major work but knew this would be my first. So I thought I would lose this Molar but comes the results and its a root canal and crown, great! Now I can handle any pain except Dental , Medical and needles! The Staff literally baby'd me! Dr Clark was very informative and everyone assured me that the root canal would be as painless as possible. Dr Clarke numbed me up and relaxed me with NOS gas. Came back a while later and gave me yet another shot! I felt very little discomfort , quote discomfort not pain! 1 Hour later root canal done and I am walking away. 4 hours later the numbness wears off and I felt a little pain if you want to call it that, nothing a few motrins didn't take care of and by the end of the day I am good to go! I had more discomfort and pain when I had my filling 24 yrs ago than with this root canal! Next week is a temp crown and then 1 more visit for a permanent crown. If today is what I can expect in the future I am thrilled I found this office. My insurance paid the bulk and they worked with me to pay the balance! I don't know what the other person that gave this place a bad review is talking about, he should have gone to where I first went! If 1800 Dentist recommends it, its a good deal. Peter read more