Terrible customer service , terrible delivery driver . Waited over a month for my prescription just…read morefor the day that it comes delivered to the wrong place . Very disappointed, and because I was highly upset about not getting it the person on the phone hung up in my face and said I won't be getting my money back. I will not spend another DIME with this company or recommend anyone to them .

Excellent service. When my doctor calls in a script it is ready withing 10 min. Extremely fast and…read morefriendly! The only downside would be that they don't have weekend hours. Other than that they're perfect! On a side note, they use really cute bags for the Rx.

EXCELLENT CUSTOMER SERVICE SKILLS…read more ABRAM was an excellent cashier and he handled all of my concerns with courtesy and a smile. As I entered the store I was returning an item and did not have a bag. When I walked in store with the item Abram assured me it was okay to proceed to line. I wanted to make sure there was no suspicious activity of stealing due to no bag of entering store and getting in line. As I proceeded to cash register ABRAM greeted me with a smile, completed the return in which I had a receipt and made sure all of my needs were met. ABRAM is a great assest to this establishment and he needs to be recognized for his amazing customer service skills

I would like to speak on behalf of the cosmetic side for a young lady that works here. Her name is…read moreMiss Day. She is a fabulous sales consultant. She can help with anything from beauty products to hair products or anything within the store. She's a fabulous consultant. She's very knowledgeable of her sales. If you have any questions I will go to her. It doesn't matter what department is because she's the best employee in there. If I had a company I wouldn't want people like her to work for me she deserves 10 stars not five.

"PHENOMENAL STAFF" SHELIA, RITESH, GASSUMU, AND CLAUDIA ALL…read moreDESERVE TO BE RECOGNIZED On yesterday, I visited this location as I have several times before and it was one of the best experiences I have ever had. I watched SHEILA the front desk cashier take care of everyone with ease. She literally helped every guest in the line as if we were the only person. I had questions and she answered everyone with no problem. After I processed my return, I noticed the amount was not correct. She took her time explained why I was getting a partial refund due to the $10 reward I receive every month and then return the remainder to to my credit card. I decided to do some other shopping and returned to the line to complete a transaction, I was confused again and she helped me to understand what to do and completed my transaction with ease. I was trying to understand my total with my coupons and while i was reviewing my receipt, she moved to the next register to help the gentleman behind me so he would not have to wait and then asked me if it was okay. She is phenomenal. I watched her helped a customer who was an older lady and she was even explaining to the lady don't forget to use your coupons. She even bagged all of the lady groceries and then walked from behind the counter and placed the lady bags in the basket. I was really impressed. She needs to be a trainer and teach other cashier and employees how to cater to customers and handle everyone with ease. She deserves to be recognized. I also would like to acknowledge the pharmacy department. THey are very helpful and kind with providing the necessary information to ensure my medication is being utilized correction and up to date. THey have gone out of their way making sure all of my needs are met. SHEILA YOU ARE PHENOMENAL!!! RITESH YOU ARE PHENOMENAL!!! GASSUMU YOU ARE PHENOMENAL!!! CLAUDIA YOU ARE PHENOMENAL!!! ALL OF THESE EMPLOYEES NEED TO BE RECOGNIZED!!!!

Just came to this location to add money to my cash app card. As I do multiple times a week, except…read morethis time I had the displeasure of working with Evan. Not only did he lie and say only the barcode could be used.. and not the physical card.. he also physically put in my drivers licenses info constantly flipping it like it was fake or something. But never not once did he use the money marker to my sure my bills were fake.. which they were not. The point is if you are going to make it seem like it's a problem that I'm adding money to my card.. at least do every thing correctly. This transaction took legit 10 minutes. When I'm normally in and out with out a problem.

Worst heb management ever, I was upset crying due to a loss of someone very special.. they chased…read moreme outside and called the cops.. I wast drunk ( mind you ) I'll get the managers info soon, he was a white man. He got my car towed when I wasn't near my car. Terrible people, not here to help you even on your worst day.

Large grocery store. I only shop here for emergency runs when visiting family (like we're out of…read moreice, we need more chips or drinks, or we have to have ripe avocados). If I lived in Katy, this would probably be my store. Family that lives here maintain it's better than Kroger's.

HA! Everyone else thinks they suck too. I was told, by…read moreliterally every pharmacist, to expect my medication soon. 30 minutes later I get called to the pharmacy and I'm thinking, cool, that was fast. Some lady (wearing the coat but not doing the job) tells me that she needs a special and specific note from my doctor along with the script... like how is anyone supposed to know that? My understanding was that these people, who are not medically trained, are to listen to doctors instead of deciding for themselves what they believe is appropriate. She had ALL DAY to call my dr if that's what her "logic" required. Instead she calls after 8pm saying "sometimes they have after hours." I'm heading towards the front doors when she says "by the way, I'm not filling your medication even if your doctor calls" So now I'm stuck with no medication, my functionality is out the window. How am I supposed to work tomorrow? I'll update with her name, but she's the main black chick. There's a CVS down the street where they don't treat you like a criminal for having mental health issue

This pharmacy is consistently bad. I just waited 40 min to call my dr and change a prescription…read moreonly to have them tell me they don't have the dosage they told me to ask for to use a coupon. Nice work Dude! I'm just here for my paycheck attitudes! I can't wait to complain to the state board.

I came in for a passport photo and everything took less than 10min. This was great and super easy,…read moresince they started doing a self serve passport photo at their machine. Total Cost is less than $9 for the service.

My family love this location. The associates wore always extremely helpful! The erects usually…read morestocked perfectly. There could be mire workers checking patrons out. But I digress. I enjoy it

The CVS cashiers, pharmacy staff, and an outstanding sales manager named Chris provided exceptional…read moreservice. I stayed in the area from January 8th to March 16th, 2026, and this was the only pharmacy within walking distance from my hotel that was conveniently accessible. Thank you, Chris, the sales manager, and the exceptional cashiers for your professionalism and kindness. A.Diab

CVS Pharmacy has really gone downhill. Someone told them that they need to upgrade the system for…read morepayment and seems like other stuff is happening, cards on file don't work anymore so CVS I know you're not listening to this. You're too big for that you lost a customer and what you don't realize there's a lot more where I came from.