I came in for a passport photo and everything took less than 10min. This was great and super easy, since they started doing a self serve passport photo at their machine. Total Cost is less than $9 for the service. read more

Walmart Supercenter - Self-Serve Passport photo - Department Stores Near Me - Katy, Texas

Walmart is always going downhill. Here at 8:30AM. Lady at self checkout watched me trying to tap my phone 5 times to pay. Standing right near me, looking at me. I finally turned to her. "We dont have taht" she said sharply, not friendly but more in a tone like if I can't pay for it. Spanish lady with slightly dyed blondish hair. Older lady. She was not helpful also watching me try to scan an item 7 or 8 times. Only 2 of us in self checkout. Customer service? Not here. read more

My family love this location. The associates wore always extremely helpful! The erects usually stocked perfectly. There could be mire workers checking patrons out. But I digress. I enjoy it read more

Walmart Supercenter - Department Stores Near Me - Katy, Texas

Changed from self checkout to cashiers only. Hate it. Reason? I will deliberately avoid this particular location bc of it now. read more

Walmart Supercenter - Department Stores Near Me - Katy, Texas

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Returned a steam cleaner that wasn't sold in the store. The steamer smelled horrible upon opening the box as of it had been used and returned. The online return process was effortless. The lady in returns was friendly and efficient. I haven't been inside this store in 2 years. Imagine my surprise when I discovered the new layout for health and beauty. It's now located across from check out in a secure marked off area with most of the items locked in cases. I didn't see a store clerk available. Wow, this is what Katy has become? Some months ago a former employee was shooting outside the store. Two years ago someone was yelling "the n word" in the aisles. This was one of the main reasons I stopped shopping at Walmart due to the patrons. We shouldn't have to make death or life decisions when selecting a store to shop. Or is this the beginning of the demise wirh an uplift in theft? read more

It's a Walmart! What do I expect? I wanted to get a pack of ink for the office printer but the one I needed they don't have it unfortunately. read more

Walmart Supercenter - the entrance to the store - Department Stores Near Me - Katy, Texas

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Not to be confused with the Walmart Suppercenter, which is where you go to get supper, or to buy prints of The Last Supper. We have been to this Walmart so many times now, and it's excellent for petrol (aka gas), but not always for other things. I think that a couple of the other Katy locations have better selections, but at least the parking lot is large, and we've seen worse. I'll stick with the 3 star rating, even though if I was reviewing the gas station, it'd score 4. My previous review said: I've been spending a lot of time in Katy (not Perry) (unfortunately), and this is the Walmart of choice because it's close to all the (bubble tea cough cough) places I usually go to in Katy. Katy Perry was famous for doing the leg kicking thing in her California Gurls video, so my version of Katy is doing some leg-ish things here in Walmart Katy in the pix. Seems about right. Prices are as ever, bargain basement, and check out is usually faster than the ones in Houston. It's a bougie Walmart, and open later than you can imagine, so I can't give it less than 3. read more

Walmart Supercenter - She's built like a wall from her edges to her super center - Department Stores Near Me - Katy, Texas

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Customer service TERRIBLE, me and my friend were getting a gift card and we went in checkout Judith scanned it and my friend gave the money and she said to straighten it, understandable. She then asked how much money it is while holding out the 2 five dollar bills and 2 twenty dollar bills I said thirty because my mouth moved before my brain can think but quickly corrected myself and Judith said and I quote "are you in school?" In a rude way read more

This is one of the worse Walmarts I've been in . They have several self checkout lanes but refuse to open ANY of them . This causes unnecessary lines. I have now chosen HEB over Walmart . They actually use their self checkout system read more

Walmart says why do people shop at Amazon instead of coming here? Because you don't return items like you used to even if it doesn't work. Whereas Amazon does. And by the way, Walmart, you may have saved $40 by not taking the item back but did you really save because I went to one of your competitive supermarkets to do my shopping and spent over $100 so did you really save? read more

So I'm not giving 1 or 5 stars because we were sold a pack of sugar free redbulls for 22$ and when we opened the package at the house the box was filled with mixed redbulls of all kinds that were expired and seemed to have beach sand all over the cans. When we returned the item, the original lady at customer service gave us a very hard time even though all the RedBull cans were accounted for. We had to explain why we were not trying to scam them and didn't want money but to exchange for what we actually paid for. The lady said hold on and walked away and started helping another customer. After 10-15 minutes her Co-worker Ms.Erika, stepped up to us and offered to help because she noticed what was going on and that the other trash lady left us to just stand there. So Thanks you Ms. Erika at customer service for helping us and it's a shame because people like you should be promoted for doing more for us as customers. I hope Walmart cares enough to check their reviews and see this. read more

It is anyone's guess on how they handle their grocery pickup. Had a 8am pickup time and I was the 2nd car to arrive. 2 cars came after me. The order that the groceries were delivered to the cars started with the last to arrive, then the 3rd to arrive, then the first that was already here and the myself. Heading on 15 minutes and still waiting. read more

They are so organized and clean. It is so easy to find the things i was looking for. Also, clerks are helpful to help customers anything they need , they took me to the place that i asked for, and went back to their work area. Great management read more

Walmart...it's gross, one of the few places I'd prefer to where a mask....but, we still gotta go once in a while ‍ Walmart's a place where I felt like there was covid inside before the pandemic. people just walking around snottin and sneezing....but it's cheap They have a nice grocery supply, my HEB has a shitty coffee selection, Walmart's coffee almost stacks to the ceiling, it's a lot! But the place just feels dirty, I looked at some outdoor plants, and they looked like they were all sick as well People walking around like zombies, on the wrong sides of traffic Then theres the self checkout.... Meehhhhhhhhhhhhhhhhhhhhhhh Walmart..... read more

I bought a set of tires Goodyear tires from Walmart about a year ago six of those months I actually worked from home. Recently the tire had been vibrating heavily when I go 70 MPH plus. I went to Walmart on Morton Ranch and they performed a balance but it didn't solve the issue. I went to Firestone and got my front end checked out and they couldn't find anything but they suspected that something was going on with the rim. So I took it to a rim shop on Hwy 6 and they couldn't find anything wrong with the rim. So then I got a rotation to see if it was the tire and instead of the vibration coming from the front end, it was coming from the back post rotation. So I went to Wal Mart at Katy Mills since I work in the area now and spoke to Michael. I provided the aforementioned information and he suggested a balance even though he found an infraction in the tire. He suggested getting a new tire if the balance didn't work. So I went there today, waited 30 minutes while Michael was at lunch and he agreed that I should get a new tire. I told him that the tire was still under warranty and I would like to get it prorated. He was in agreement with that but he contacted his manager (who was not there) for approval. His anal rententive manager Jose suggested that something was wrong with my front end or rim and down right refused to allow me to get the tire prorated. In fact, he also suggested that I contact Goodyear. I didn't pay Goodyear for a warranty, I PAID WALMART!!!!!!! I have been patronizing Walmart Auto Center for 25 years and I never thought I would see the day that they would refuse to honor their warranty. I tell you what, if someone doesn't respond to my this, not only will Walmart loose my patronage but I'm going to tell everyone and their grandma about my experience. I'm about to get well acquainted with Discount Tire!!!! read more

While the staff are great, pick-up takes at least a half hour. Best just shop yourself or order delivery.

What a Scam. What happened to Walmart FREE SHIPPING with a $35.00 purchase. I cannot seem to get it shipped for free. I spend ~$50.00 and Walmart will not give me the option for free shipping? No Walmart wants to deliver it to my house for a FEE. I'll get my stuff from TARGET!!!! attached is the Bull S--- from Walmart. People need to realize they are getting no free Shipping! What has happened @ Walmart? I found that if I order something that they don't have in a local store then it will go UPS. I have to buy what i don't need. sux. read more

Walmart Supercenter - WALMART DOES NOT OFFER FREE SHIPPING, THAT OPTION IS GONE! - Department Stores Near Me - Katy, Texas

This store is horrible if you are ordering delivery. Multiple items never included in the delivery. When you contact customer service they vary between blaming the delivery driver to the store. So so sad. read more

Ordered 3 custom cakes for my daughters party & they were perfect! Ordered online, picked up at the store & couldn't ask for a better transaction. Cakes were all fresh & just as I ordered them. The lady at the counter was tentative & friendly, she even got me a basket so we could load them all up. read more

This place has a store FULL OF USELESS EMPLOYEES! Walmart is NOT short handed, there is no excuse for a store full of LAZY and UNPROFESSIONAL employees. I used to LOVE this store, and it had so much potential. Unfortunately the overwhelmingly pathetic excuse for management make the simplest visit a miserable and frustrating experience. 30 minutes of shopping at 9 PM, I abandoned over $150 of items at the checkout because the service was extremely unreasonable. The staffs racism against white people is blatantly obvious and I'm not sure why I even bothered to try this place again! read more

If I could give 0 stars I would. Insanely incompetent workers, posts/areas without employees attending to the station, just for you to walk all over the store to find someone to actually help you and every single employee direct you somewhere else. How can you have a store full of people who either don't know what to do, don't know English at all or are just hiding in the back fucking around. I tried to give them the benefit of the doubt, and hey, maybe I just had a bad day at work, or whatever. But when 3 separate stations cannot help you, the one that is actually supposed to just doesn't have anybody there working AT ALL, and absolutely 0 help WHATSOEVER? Yeah- y'all need some new employees. read more

fui a colocarle las ruedas y el cambio de aceite mi carro, la alarma funciona super bien, la atención fue buena. pero al llegar a mi casa a mi carro le comenzó a sonar la alarm, no dormí nada esa noche sonó 8 veces en la madrugada y mi carro funcionaba bien. al otro día fui y les indique que pasaba y me dijeron que no podían hacer nada solo desconectar la batería porque ellos no tocan nada. pero algo debió pasar cuando a mi carro le suena la alarma a cada rato! tengo desde el sábado sin poder dormir. buscando que fue lo que hicieron porque mi carro no estaba así read more

The store is nasty now and so are the associates. Tried asking 2 Hispanic ladies for location and the both blew me off and kept walking with no regards read more

I want to write a review for one of your employees. Your Manager Robert, has the best customer service I've ever experienced at Walmart. My sister and I went to how many different Walmart's looking for a particular Christmas tree and the staff at the other locations weren't helpful due to it being very busy during holiday season. However, at this location, when we asked Robert, he was very helpful. He saw that they had what we were looking for in the back in one of the trucks so he had his staff unload it and he went to the back and helped us carry the tree to the front. Also, I went back a few days later needing another item and again they were sold out and Robert ended up finding me what I needed. He's very helpful and hands down probably the best employee you have there! read more

Its walmart- this one better than most really. i went in for a watch battery had to wait because the poor girls worked jewelry and shoes??? I picked up the phone called the courtesy desk and said "do a call for customer service at the jewelry counter" five of us waiting. I got a "WHO is this??" I said one of your pissed off customers about to come up and give you a verbal ass kicking if you make me wait any longer. 5 minutes later adorable Andrea showed up and sold me a watch battery AND put it in for me which I am sure saved me so much time. then I got about 4 shirts on clearance for about 20 bucks total- I don't always get that lucky. And yes the people at the counter thought it was hilarious that I just picked up the phone. Idiots run walmarts- I don't know what the disfunction is read more

Justin, assistant manager, likes to use innuendos to make accusations. I purchased a product and when I got home the box was empty. Within 40 mins I was back at the store requesting the same item or a refund. Justin came on the scene and dropped the innuendo that I was running a scam. LOL. Apparently Justin projects, a lot. I always know better than to shop at this location, but this morning convenience factor convinced me to give it a shot. And that was A VERY BAD decision. read more

There are many things I can't find. Gas station is average price or higher, I feel. Staff are helpful.

We ordered on line and went to the pick up area and waited at least 20 minutes for someone to even come out and ask our name. We already went inside to check if we can just pick up the orders ourselves but the lady said rudely to wait. They have no customer service here. Not sure about the inside of the store itself but just reading the other reviews just made me feel that they need more people that really likes to work here. Sorry but I would rather go someplace else than this Walmart. read more

I use their order online and pick up at the store. The people who help in that department are always cheerful, bring out the groceries despite heat or cold, and carefully put things in my car. I never thought I would be happy with groceries I didn't select myself, but they do amazing job. I like that I don't have to go into the store and they make it easy to re-order. I really like Walmart prices and like being able to remain in my car and still get groceries! read more

Four roaches crawled out from the drink machine area at the McDonalds. I decided to get my money back and buy a bottle instead.

No thanks to the guy that was suppose to be here to help me load mulch. Ma y thanks to the female employee that saw me and helped.

Worse Walmart ever! They never know anything can't do anything. The services desk employees have an attitude whenever you return something! read more

EVERYTIME I come to this Walmart with my family we get racially profiled. We get followed around the store and make hs feel super uncomfortable. I wouldn't recommend this Walmart. Such a disappointment seeing I've always come to Walmart to do my shopping. I'll be going to Target from now on. read more

Visited the Auto Center. Was told by the manager (Peter) that it would take approximately an hour and 45 minutes to two hours to complete the service. I expressed that the time frame was fine that I had to pick my wife up from the Metro at 3:30pm (this was just before 1:00pm). Three and a half hours later it was done. Had to hire Lyft to get her to Walmart. No communication or contact made as to why it took so long. Very in organized. You can tell the staff is on an hourly pay range, because it shows. No remorse or apologies. Extremely slow service. Poor management. Lesson learned. Will not be visiting this Walmart again. read more

I love shopping at this Walmart the best super center by far. It is very organized which is right down my alley and the employees are very nice. I haven't yet had a bad experience in this store. It's very nice to know the pharmacy is available as well as the vision center. There's a Wood Forest bank inside and a McDonalds there's also a nail parlor in there... Seems very... Interesting that people go there maybe because it's convenient but my feet will go nowhere near those filthy tubs eeek. Lol but that's just my opinion. The greeter in the garden center has memorized my husband and I he always jokes with us and say " wow! You guys are back here Again" lol we get what we need and are out. Well who ever goes in and come out with exactly what they need you always get extra. Lol the lines aren't long and I love that. There all wearing cleaned uniforms which I love. That's a pet peeve of mine some Walmart stores you go in the customer service is horrible the lines are long the employees seem over worked and underpaid and hate there job there clothes are always dirty, stained or faded. But not at this Walmart yes finally a super center that got it right and is always on point. read more

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It's Wal Mart, but it's a good one. The store is always clean and well stocked. Their children's department isn't very good, but their craft section is better than most Wal Marts. They generally have pretty good produce and a surprisingly nice selection of candy. This is my favorite Wal Mart in Katy. read more

At 7:20 pm on a Tuesday night, there are 5 lines open and the lines stretch all the way to the Action Alley. This is unacceptable! read more

Walmart Supercenter - Department Stores Near Me - Katy, Texas

Joy @ the Automotive centre was awesome. She knew her stuff inside out. They are busy there and once the job was completed - about an hour, they called me to inform that the vehicle was ready for pick up. Besides, their pricing for a tire install was ridiculously low. Five bucks for putting on a tire I purchased online at another website. Replaced 2 tires for 10 bucks. So, 10 bucks for 2 tires - they whole process included - remove wheel/old tire from car, remove old tires, install new tires, balance wheel, put wheel and tire back on car, drive car back to parking lot. WOW @ 10 bucks. read more

Don't go save yourself. 5 lanes open and people backed up 10 deep. No one cares. Yelp sucks also wants me to add more text.

they have lost their minds and made the aisles too narrow for even two carts to get past each other. shopping here is a misery