Great service. Ed was able to promptly visit the job and provide a quote. His pricing was fair and…read morethe crew completed the job quickly and to my satisfaction. Very efficient! Would definitely recommend.

Excellent service, great price, they cleaned up my yard. I will recommend this company to everyone.read more

great experience with elmer and his team. highly recommend. Fair price, arrived on time, and did…read moregreat work quickly with no mess, removing a storm damaged tree and trimming overgrown ones. 5 stars!

Owner responds very quickly. Came out same day I requested a quote. Cut 5 trees with crew. Two…read moretrees were pretty large. Crew cleaned up well after job was completed. Reasonable pricing. Highly recommend.

I hired Freeport trees to remove a large tree that was threatening my roof. They did a good job,…read moreclean up well but, two things: they left a large amount of shavings, too much that had to be hauled away by the new tree planter. And they left a large portion of the trunk in the ground that impeded the planting of new trees; they aren't evenly planted and it seems I will need to get the planter back and remove the obstruction and replant the new trees. I tried to contact Freeport but never got a call back. I'm disappointed, I'll have to pay to get this trunk completely removed. It's not my business and went into this blind, trusting Freeport to do a proper job. At this point its become clear that was my mistake. My advise is to be forewarned. Better, find another tree service. The new tree planter told me they completely remove the old trunks, had I known they also remove trees I'd have given it all to them.

Freeport tree did a very fast efficient and satisfying job cutting down my tree and branches and…read morecleaning up afterward. Their price was almost $300 less than other companies I got quote from. Would definitely recommend them. The actually came to cut down 2 tree for my neighbor and ended up doing mines and my other neighbor's the same day! 5 stars

If you plan on using these guys, make sure you have everything in writing! Had this company…read morecut/prune on 2 different occasions for very straightforward stuff so I can't comment on their workmanship but their communication was very sloppy. Not sure if it's a language barrier or a problem with their practice. It ended up becoming a "he said she said" scenario and we paid for more than we thought we were getting. Jokes on me for not getting an invoice in writing before paying them. I feel even more duped because they did some upselling once they came for the estimate. I took their word for it that it would be beneficial even if not necessary because we had them work with us before. I stupidly assumed they care about nurturing this business relationship. Needless to say, they did not offer a remedy for the miscommunication - no partial refund, no discount for future work, etc. Maybe they have too much business to be bothered?

Excellent service, Courteous, experienced, prompt, good value. Did not leave a mess. Highly…read morerecommend.

AMAZING TEAMWORK BY A TRAINED & SKILLED TREE SERVICE CREW, SIMPLY AMAZING. ADD 5 EXTRA STARS ON, WE…read moreGIVE IT A 10 STAR RATING! 516-306-3839 This may be a bit long, but please read, thank you. We hated to cut down this over 100 year old Oak tree in our yard. But it was near our house and the branches high above were over our house and the trunk was starting to lift out of the ground! Before it destroys our home or our neighbors homes from strong winds and storms, we decided to have it cut down, it was time for it to go. I called in 5 tree experts, we chose CROSS ISLAND TREE SERVICE, we liked the reviews seen on Google, Santos the owner came over in less than an hour after I called him for an estimate, after a little back and forth about the price, Santos gave us a very fair price the we could afford. Santos also assured us, no property would be damaged and all debris would be cleaned up. Santos told us, to trim and prune the Red Maple tree in front of our house and to remove and grind down the stump of the Oak tree on the side of our house and because we are a corner property with wires on the side and in front of our house, it would take about 3-4 hours using 10 men. Santos told us this was really a small job for him and he does small as well as much larger jobs too. We were lucky, CITS had a morning opening to do the work 3 days from the time the estimate was given. The day the work began, I opened my door at 7:30AM, their truck and chipper machine were already in front of our home! Men were moving in all directions, some started trimming the Red Maple tree and others were already climbing up the old Oak tree, Santos said for this job he did not need to use his bucket truck, his men were skilled enough to climb and take down this tree even over wires and a busy Avenue with morning traffic.Wow, I did not know where to look and watch first? Everyone knew exactly what they had to do! No branches were dropped to the ground, all branches were lowered by rope and placed exactly where they wanted it to be, from there it carried to the chipper machine and blown into the back of their truck to be hauled away. Santos the owner stayed on this job the full time, he manned the chipper machine and did other jobs too. We were in awe, this crew ran like a precision time piece, as the branches and leaves came down, there were men raking and cleaning up as the tree removal progressed, just amazing! When it came time for the heavier branches and tree trunk to be cut they used what I call a hydraulic grabber that grabbed the heavy wood and placed it where they wanted it to go, Santos was operating this grabber machine even between the wire on the street, I still cannot believe what I saw happening before my very eyes. CITS equipment to me looked all brand new, trucks and machinery alike, you could see all was well taken care of and NO OIL LEAKS in the streets, like other reviews complained about using OTHER tree service companies! With the okay from Santos, around 10AM, I had delivered a hot breakfast and coffee for everyone and when the job was done I gave each of the men a nice thank you tip. I felt they really deserved it! With all these long branches coming down, they NEVER TOUCHED our home, the fence, the hedges or shrubs, when the left at 11:30AM, 4 hours later, our lawns and streets were so clean, you would never know they were here at all. They even brought wood to my neighbor for his fireplace two doors down. I cannot say enough about this great tree service company run by Santos! BRAVO to CROSS ISLAND TREE SERVICE, and we thank you AGAIN! Joe & Angela

This is not a company you want to hire, They cut down two trees for my neighbor and left divits in…read moremy lawn, destroyed my garden, left piles of trees bark and refused to come back and clean up or fill the holes they left in the lawn, wood chips all over the yard. Stay away from this company as they don't finish the job professionally, very disappointed, there are better trees cutting services out there, but it ain't Cross island tree service

Quote was prompt and fair. I had one tree removed and another one trimmed. Workers were very nice…read morebut owner never came back to check their work so I paid the supervisor. I was surprised owner never checked with me to see if I was happy. They completed the job quickly but I had to clean up the grinded tree roots which I didn't realize I was responsible for. When I cleaned up the area they were a few roots still sticking up. I would have appreciated a follow-up with the owner (Sam) but I let it be.

Sammy and his crew were outstanding! Sammy came out first…read morething in the morning for an estimate on a large dead pine right against the corner of our house (plus two other tall pines and some trimming). His crew was already in the neighborhood and showed up just a few hours later. They safely took down all three trees (including a full stump grind on the big one near the house), removed a giant heavy branch hanging toward our roof from the utility tree, and trimmed two others. Everything was done professionally with great care around the house, power lines, and landscaping. They clearly know what they're doing and worked efficiently -- the whole job only took a couple of hours. The price was very fair for the amount of work and the risks involved. Highly recommend Master Tree Services for any tree work. Reliable, fast, and trustworthy.

First time user, probably not the last time. Excellent in all categories - busy so best to call not…read moretext.

Never responded to two messages, both phone and their website. Used someone else who returned my…read morecall.

Got in contact right away with Tarzan tree removal waiting for them to come & give an estimate…read more Will see.

DO NOT USE THIS COMPANY - SCAM ALERT…read more I hired this company back in May 2025 to remove a large tree from my backyard. We paid them $7,000 -- a wildly overpriced amount -- but because they did a good job for us in 2022, we trusted them again. That trust was a huge mistake. It is now three months later and my yard is still in complete despair. The owner, Joe, specifically agreed to also remove the stump, and yet it still sits rotting in my backyard. Because of this, weeds have overtaken the space and my family hasn't been able to enjoy our backyard the entire summer. I have called, texted, and left voicemails multiple times. Joe occasionally responds just enough to string me along, then disappears to chase new projects and new customers' money, while completely ignoring the work I already paid him for. His behavior is unprofessional, dishonest, and absolutely disgraceful. At this point, I've contacted officials, and my attorney will be handling this matter moving forward. Save yourself the money, time, and stress -- this company will scam you, waste your summer, and leave your yard in worse condition than before.