They say they open 8am but they never get here on time. They don't take pride in their job.

Spent many weekends visiting cabinet stores to find the perfect cabinets for our house but didn't have any luck. My contractor recommended Greencastle Cabinetry so I went to check it out. Upon arrival, I realized I have been here before. I left the first time because there wasn't any service, and I couldn't find what I was looking for on my own. However, this time Gary was able to assist me. He helped design the cabinets for each room in our house to fit our needs and expectations. He did a great job and the price was the best we've seen. We've been to a few cabinet stores with big showrooms, but found the cost way out of our budget. Greencastle was truly a blessing and I'm so glad we gave them a second chance. read more

Greencastle Cabinetry - Cabinetry Near Me - South El Monte, California

Good quality and good customer service. Affordable pricing. Will recommend this place. read more

Very quick turn around for design and quote. I went in to give them my measurements on Wednesday and they had a quote for me ready by Thursday morning. Unfortunately we were not able to purchase our cabinets here but they were quick and accommodating in making plans for us. read more

I don't even want to give one star rating! Bad customer service, one of the sales , he's like a God in front of the customers, once the payment is made, if you have any questions, completely unable to communicate , if you have something returned, then be careful guys, they do not want to give you the money back , and they do not want to use your credit apply to your new invoices either , bad experience , not recommended . read more

I bought my kitchen cabinets here, the quality and prices are great! Larry helped me out with all the process including the design, due to the pandemic all our communication was through email and phone calls, he always responded quick, was super helpful and kind. They have a large stock and most things were in existence so I was able to pick up my cabinets as soon as the design was ready, only thing the didn't have in existence at the moment was a set of doors but they shipped them to me after a week. I really recommend this place, thank you Larry for making this a great experience! read more

Greencastle Cabinetry - My new kitchen! - Cabinetry Near Me - South El Monte, California

We found out about this place by accident and we were surprised with the help we got. We took advantage of ordering everything from one place ( kitchen cabinets, counter top and even handles) Thanks to Adolfo for all his help. He made our construction easy and fast for us. 100% recommend asking for Adolfo's help. We will be back soon for our bathroom cabinets :) read more

Very affordable good quality cabinets. Got a quote about 6k cheaper compared to what my contractor got. Adolfo has been extremely helpful with all my requests multiple times and was very fast getting me quotes. Excellent customer service from Adolfo!! read more

My mom's cabinet installer picked this place. When she went to the showroom, the wooden cabinets looked nice and had a consistent color. However, after installation, she noticed that some pieces of the wood were lighter in color than other pieces on the same cabinet doors. When the installer took her to the Greencastle warehouse to look at boxes of alternatives, all the cabinets had the same issue: they were a mishmash of colors in the same box. My mom tried to discuss the issue directly with the Greencastle Cabinetry, but they would not listen because the purchase was made through the installer and not by her. To alleviate the issue, my mother had to pay a wood refinisher to come out and re-stain the lighter pieces to match the darker ones. read more

My husband and I were recently referred to Greencastle. We were impressed by the quality of the cabinets (dovetail drawers, wood faces, and plywood base cabinets) for the incredible value. We also took advantage of the one-stop options purchasing our fixtures, cabinet pulls and beautiful manufactured quartz countertops all through them and all viewable in their showroom. Cannot beat the prices for the quality. As beginner renovators, designing the kitchen layout and making sure our measurements were accurate was a daunting task. We couldn't have done it without Marco at Greencastle who walked us through the entire process, helped us create a beautiful and functional floorplan and even caught a few of our measurement mistakes, saving us the headache of ordering the wrong sizes of cabinets. He was also quick to answer our questions throughout the entire process from ordering to picking up our final order and made great suggestions along the way. I'd highly recommend Greencastle and especially Marco! read more

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I have used Greencastle for two different remodels from two different contractors. They seem to be a popular company. I picked the same style both times, Scotch Walnut. Used the same cabinets for the kitchen and bathrooms. Self closing doors is the greatest thing ever invented. They have a showroom with the different cabinets and colors. Each display is set so if you like one cabinet style, that color is the only color they have. They have a good amount of handle styles to pick from as well. They also have a good selection of granite. I never worked with the staff here so I do not know how their service is. Although no one has ever greeted me or even acknowledge my presence the few times I have came by. read more

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if I could give 0 starts I would . As a builder in so cal ,stay away from this place ! it's a nightmare .

A-ONE SERVICE, TOP QUALITY PRODUCT & BEST PRICED CABINETRY YOU'LL FIND HANDS DOWN!!! Ask for Simmon!! After we made our choices, Simmon laid out a few packages with computer-generated blueprints of our space & offered very knowledgeable suggestions & recommendations. Changing your Cabinets/ Remodeling your Kitchen isn't an easy task. I was Doubtful, spectacle and fearful of the outcome and how it wouldnt turn out the way we wanted. WELL Greencastle Cabinetry MADE IT HAPPEN, our expectation far exceeded what we initially thought. Save your time, go in and ask for Simmon I assure you will have no regrets. read more

I am so glad that I found this place, excellent selection and the customer service that Adolfo delivered was outstanding! Thank you!

Honestly.... They were not very friendly. They did not have a lot of choices. The prices, (when we did get a quote) was very good compared to other locations we have gone to. If you don't care for service, and you are not picky with your products, come here. They will give you a great deal on your prices. read more

I'm very happy with the excellent service I received from the team at Greencastle Cabinetry. The whole team including Peter and Steven who helped us develop an ideal layout with much patience to flawless installation performed by Hong. They are good honest people and it was a pleasure doing business with them. read more

Greencastle Cabinetry - Kitchen - Cabinetry Near Me - South El Monte, California

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Absolutely demoralized by the rudeness of their employees. I was referred to this spot by a contractor I know. I was told to contact Marco, I called the office, out of courtesy this past Saturday morning and he was so dang rude. First he didn't greet me with the customer service courtesy that as a salesman should posses. He told me to just come in during the week and he hung up on me. Ok so we go during the week, which was today. We walk in and the first thing we noticed are the absurdly dirty restrooms. The showroom was terrible. After about twenty minutes of snooping around I walk into the large room. There was a female at the very front and she exclaimed, "what do you need"? I was stunned at the way she greeted me. Instead of asking what she can do for us or how she can help us she blatantly asks what do you need. I asked for Marco and she said that he was out to lunch and that he will be back in about ten minutes. I come back in ten mins and I ask for Marco once again, he was not back. The girl calls him and tells me that he should be back in about two minutes, which at this point he was actually back in two minutes. We walk back into the showroom hoping that Marco would greet us, but nothing. An Asian man spotted us and asked us who our salesperson was, I told him that it was Marco. He takes us back to the large room and points out to me who Marco is. I walk up to Marco's desk and asks how he can help us. I told him what the situation was with the referral and he tells us to go wait outside in the showroom while he finishes something on the computer. This guy must not like his job or not care about earning our business. I came here with cash in pocket ready to make a rather large purchase for a remodel I'm about to start. Please do yourselves a favor and NOT go here. read more

Greencastle Cabinetry - Dirty restroom, yuck! - Cabinetry Near Me - South El Monte, California

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Worst customer service. Don't expect to be helped at this place. Was literally in the store for 30 minutes looking at cabinets and countertops and no one bothered to ask if we needed help. I might understand if this place was busy, but we were the only customers at this place. I counted at least four employees sitting behind their desks. I'll take my business elsewhere. read more

No need to run around pricing cabinetry Greencastle will do RIGHT by you!! I know because I ran myself ragged pricing out a kitchen and bath!! MARCO is knowledgable, patient and best of all comes from an install background so he knows what he is doing and better yet what your doing!!! I have remodeled five homes in the past two years and wish I had found them sooner! A++ experience. read more

Extremely poor customer service!!!!!! Employees super rood!!!!! My husband and I were recommended not what we expected place is dirty not much selection and restrooms are nasty !!!! Good luck getting help!!! read more

This place is an excellent resource, I could not recommend them more highly. Extremely competitive pricing, easy to work with, quick turnaround. Also, having cabinets, installation, and countertops all in one place helps things go smoothly. Steven is particularly good to work with. read more

I'm the cabinet dealer of San Diego . I got lucky found Larry from Kitchen Pal / Greencastle cabinetry . He is very responsible and friendly . We hope to keep cooperation as a business partner and close friends for mutual development . read more

Rudy he is good driver and do the measurement of the kitchen cabinet. Good worker..also Gary and Frank they're good sales person too, very nice, happy and take care customer all the time... read more

These people do not answer the phone. Tried calling over several days now and no answer.

Jessica has the worst customer service ever! You do not need to yell at customer since your customer might not know anything at all. By the time you explain/yell, you are showing how badly you represent your company. Very upset and disappointed! read more

I was remodeling my house and checked out multiple other places. This place is located at a very easy to miss corner because there's no sign outside. The quality is mediocre because the price is quite cheap. You get what you pay for. The showrooms were quite limited. I didn't end up buying anything from here so I don't know the service but it's self service because no one come out and ask you what you need. read more

I bought my first house last year. It was a complete remodel. After shopping around I was referred to Greencastle by another company in order to keep my budget down. I ordered the white shaker style cabinets with a few doors having glass in them to change it up. For the counter top I selected a grey speckled quartz . I took measurements with me and they put them in to their computers . So far so good. We played around with the layout a few times and came up with a plan and order. I told them I needed installers as well. That was added to my invoice at what seemed an affordable price. The installers came out and did fast work of things. They never came out and took measurements or did anything , but start installing . The youngest guy spoke english , but the rest did not really so that made it tough to ask them about things that looked off. They cut my counter top a little bit to short in length so they pulled it away from the wall to make up the difference . I told them that that wouldn't work because they made a nearly 3/4" away from the wall and the tile wouldn't cover that space. Back and fourth and back and fourth with them and they said that it was because the wall wasn't truely square. My contractor was here and told me that it's rare that a wall is exactly perfect and that it is usually compensated with some adjustments to the cut. They disagreed and said to call the office. I called the office and that is where the customer service went backwards. My rep kept blowing me off. I had to call multiple times. Had to fight to get them to come back out and make things right. They came out a few weeks later and moved the counter top and it fixed nothing. It was too short and that was the problem . I had installers from the home depot come out and they seconded the notion. Saying it was cut about a 1/2 an inch to short and that was why it wasn't able to fill the gap. Again back and fourth ... Finally put a stop payment on my credit card and said ..... get out here and fix this and they kind of agreed. I finally got someone to come out a second time weeks later. They brought new quartz for part of it and recut the counter. (On a side note the quartz they sell isn't expensive, but it is also cheaply made. You can see the seams from the factory along the entire edge of the counter. Something I didn't see in the show room.) It looked passable this time around , but noticed the all of the flaws the next day. They chipped edges where the pieces came together and then used caulking that was grey to cover up the flaws. The new quartz is a different color then the original so you can see the two tones. The doors are painted white and several of them came from the factory with hairline cracks that ended up worse after a few months. The doors with glass were framed poorly so you can see the backside of the wood that is holding the glass in . A few of my hinges are loose , but inspecting them closer they aren't able to be tightened into the wood . The screw just spins. I ordered a wine rack and hardly any wine bottles will fit in there . The squares are 3 inch wide or less and that is too small for most bottles. I also ordered a wine glass holder and not one style of glass will fit into it. There were plenty of other odd things with the quality as well. I sent them pictures , showed them the poor install and craftsmanship . They denied all of it and told me I was being to picky . It's a shame because I like the look of it as a whole, but my experience was terrible . They managed to dilly dally enough that my credit card company past the amount of time it can retrieve the funds. The stop payment went on , but they denied any flaws in their service of course. The investigator from my credit card company managed to miss save my number so he left a message at the wrong place. When I called back they said it was passed the 60 day mark. After that was obviously the case I have never heard back from Greencastle. I recommended several clients to them. I would use them again , but only if I sat there and baby sat every piece, now that I know what to look for . I was going to go down there and try and talk to the owner , but at this point it's been 7-8 months and I had no luck before so it was pretty discouraging . read more

Very good prices. Marco is easy to deal with. Check the cabinets before they are picked up or installed because I had a crack on the inside on one of mine and didn't realize it until during the install. My contractor repaired the crack so the job would not be delayed. I would advise writing in your contract that they will replace any cabinet that arrives with a crack should that happen. But overall, a really nice product for the money. read more