My family has been going to this dental group for around 20 years for all our dental needs. Mostly…read morefor cleanings as we all have very good teeth. Had a scheduled cleaning appointment down and was advised that I needed a Panoramic Xray at the cost of approx. $500.00. or would not be seen! Explained that we are retired and on a fixed income and this was out of the financial reach for us. Stated that the regular x-ray was affordable for our budget. Guidelines from the American Dental Association state that x-rays are accumulate over time and dentist should must weigh the risk for x-ray exposure. We have a history of good oral health with this Group and disappointed that they refused to clean and take original X-rays. Wow, what a way to treat a long time family customer!

This is the worse place you could go!!! cannot place a crown at all. I had the worst experience…read morehere. One of the staff members was not nice at at all she had a bad attitude. If you don't enjoy your job it's time to find a new one. Looks bad on the company

I was previously going to a dentistry in winder and had a terribly experience. I haven't gone since…read morethen and they recommended Oakwood smiles. Upon walking in, it was a very aesthetically pleasing and clean office. The staff was very friendly and did the most to make sure that I was comfortable after my bad experience with another dentistry. The doctor did a wonderful job taking care of me and so did the hygienists. Compared to the other dentistry it is a night and day experience and I 100% recommend Oakwood smiles!!!

Dr Gritsiv did a crown on me and I must say his work is perfection. Numbing was not for hours on…read moreend after I left, pain or discomfort was at zero. He and Gabby his asst. were very caring and professional. Gabby was an amazing comfort and also well trained at what she does. Front desk very welcoming & professional. The office is pristine and decorated beautifully so that you don't get that clinical feel. This place is truly top quality in every aspect. If I could give 10 stars I would.

SCAM Great experience at the office - terrible communication with billing…read more I called Lanier Dental on June 23, 2026 to schedule a dental new patient cleaning. During this phone call I asked very direct questions regarding my insurance provider, if they were in network, and what to expect. I booked my appointment purely based on the fact that I was told my insurance was in network. I asked specifically "would my insurance cover a cleaning along with new patient x-rays" I was told yes. On July 3, 2026 I had my appointment. The appointment was great! The customer service was amazing...it lasted three hours. As I went to check out I was told I needed to pay $125 as a co-pay. I asked why it was such a large co-pay, the lady at the front kindly explained her reasoning and made me only pay $100. She told me to call my insurance in a few weeks (since it is in network!) to see if I will get a refund. July 28, 2026 I call my insurance provider to see if I will get reimbursed for such a large co-pay. The insurance provider said Lanier Dental is not in network and that I owe them over $300. I spoke with Lanier dental and asked them to explain why they stated that they were in network, but my bill and insurance is showing otherwise. I was told that I signed a document prior to receiving services stating that I agreed to this. (I have no doubt I definitely signed this) This document was a long document. Do not trust what you are told regarding insurance, do not sign the new patient paperwork without confirming with your insurance provider what will be covered. Ideally a simple phone call to Lanier Dental stating "Will this be covered by my insurance?" should provide clarity on what your bill will look like after a visit.

Greeting, this was my last appointment today with Doctor O'Hearn and her assistant Jenner. Well…read moreladies and gentlemen if are having any needs for a Dentist, you owe it to yourself to be treated like a VIP. You feel the professionalism from the second you enter the office building. You can hear the laughter through out the building. Everyone there is trying to make there, patient feel comfortable while being at the Dentist office. I am so grateful to the Department of Veterans Affairs for assigning Dr.O'Hearn to take care of my dental work. Thank you for making this experienced there priceless. Isaac

I have severe dental anxiety and this is the best dental practice I have ever been to. From the…read moremoment I went in and was explained the treatment plan to right to the end it was exceptional service. The most caring staff. Chanel called in the morning before surgery and also called in the evening to check on me, I was so impressed. The surgery went perfect and Dr. Scott is an excellent Dentist, that you can trust, his two assistants were kind and caring and took such good care of me. I had a great experience with the Hygienist as well. I will not go anywhere else for dental treatment. I cannot recommend this practice more.

I was surprised to see 3.5 stars for this business bc they are absolutely wonderful. Prices are a…read morelittle high but that is everywhere so they are pretty much aligned with others. Their bedside manner or customer service is second to none. I have high anxiety with dental stuff so am high maintenance. They have always been patient with me and have had great communication. They also worked with me and allowed me to be placed on a payment plan. They deserve 5 stars hands down

can't say enough great things about Lanier Valley Dentistry! From the moment you walk in, you're…read moregreeted by Lindsey, she is the kind and incredibly knowledgeable lady at the front desk who makes check-in a breeze. Her friendly smile and efficient manner always sets a positive tone for the visit. Laura is an absolute gem--so personable and warm when checking us out at the end of our appointments. She makes the whole process feel seamless and always sends us off with a smile. Jill, the office manager, is truly the glue that holds everything together. You can tell she's amazing at keeping the practice running smoothly--everything is so well-organized, and the staff clearly works together like a well-oiled machine. Chandler, our dental hygienist, is simply wonderful. She's cheerful, thorough, and has such a deep knowledge of dental care. Her upbeat personality makes cleanings something to actually look forward to! And of course, Dr. Lentz--there truly aren't enough words. He has to be the best dentist in the world. He's skilled, caring, and takes the time to explain everything in a way that makes you feel confident and at ease. Lanier Valley Dentistry is the gold standard for dental care. I wholeheartedly recommend them to anyone looking for a professional, welcoming, and top-notch dental experience!

Thank you so much to Dr. Lentz for such a good experience with my extensive procedure today…read moreThursday, January 26,2023. I am a very dental phobic patient and I could not have had a better experience. I would highly recommend this practice for anyone who feels the same as I do. Bette Hales

Very disappointed in the after care of new dentures. Received them December 23 and cannot get in…read morefor a first adjustment until January 29! My gums have a number of sores, taking out the dentures is not an option I left a email on the website listed and did not receive a response. I feel the dentures were paid for by my insurance company so they are ignoring the patient. Susan Schneider

I had an awful time with this office. The dr was nice , but the staff will treat you with…read moredisrespect. Especially the office mngr. she was rude from day 1 to me. Then they lied to me and said they rook my insurance but they didn't. They were trying to make me pay out of pocket. When I had full coverage insurance. I would consider a different option in my case and I did. The ppl would not even let me have what I already paid for. This office is not a good choice. I feel sorry for whoever goes there already. To bad i cant talk to the dentist again and let him know what kind of ppl he has working with patients. And I only chose a one star cause it made me. I would give them 0 stars.

Having just moved here, I was so thrilled and relieved to have found Dr. Cyndie Kennedy-Townsend as…read moremy new dentist. Her practice is at Benner & Townsend Dentistry (770-867-3275) in Winder and it is the only place to go if you are looking for somewhere that you instantly feel like a member of the family. That is not hyperbole. The entire office was welcoming and made me feel like I had been a patient there for years and years. Usually you like the doctor but the office staff is "meh". Not here! Everyone was absolutely fantastic. From the person who helped me make my initial appointment, to the person who checked me in, to my hygienist (who I believe said she has been with the practice for 20? years!!!), to Dr. Cyndie herself, to the woman who checked me out. From beginning to end...a completely wonderful, friendly, compassionate experience. My cleaning was top notch. Nowhere along the line did they try and "upsell" me or push expensive treatments or anything on me. I sincerely wish every interaction with providers and professionals was this amazing! Life would be so much better. I honestly can't wait to go back for my next 6-month appointment and I'm telling all my friends and family to switch to Dr. Cyndie Kennedy-Townsend for all their dental needs. You should too!

Wonderful dentistry! Dr.Will and his associates made sure all my worries and concerns were…read moreaddressed. Definitely check out Benner and Townsend dentistry if you're looking for a dentist that cares.

Just finished up on my dental procedure which included crown work. I've had a deep fear with dental…read morework but Dr.Booker showed extreme patience and concern. From the front desk to the support staff I would recommend this office to everyone ,my fear level went from a10 to a 2

10/10! I was looking for a new dentist office and they have been amazing from the beginning. All of…read morethe staff is super nice and professional. All of my cleanings and fill ins that I needed has been completely painless and easy. I honestly look forward to coming to this office and feel so welcomed and everyone is so easy to talk to!