1. Oakwood Smiles

    1. Oakwood Smiles

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    Oakwood, GA

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    Oakwood Smiles

    4.8 (13 reviews)
    Open 8:00 am - 6:00 pm

    Services - Oakwood Smiles

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Oakwood Smiles Photos

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    5 years ago

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    Review Highlights - Oakwood Smiles

    Gritsiv explicitly and he only recommends a treatment plan that is truly in line with the condition of your teeth.

    Mentioned in 3 reviews

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    Robson Crossing Family and Cosmetic Dentistry

    Robson Crossing Family and Cosmetic Dentistry

    2.6
    (27 reviews)
    2.8 mi

    I had a good experience with this office for years, both for routine cleanings and my Invisalign…read moretreatment, but today I had a really strange interaction with Angelina at the front desk. I called because my Invisalign retainer is starting to tear and wanted to understand the process for ordering a replacement. Angelina said she wasn't sure and that I would need to come in. I explained that I now live over an hour away in Atlanta and was simply hoping to speak with someone before making the drive. As I tried to understand why someone couldn't just explain the process over the phone or return my call, she became increasingly frustrated with me. I wasn't asking for a diagnosis or treatment over the phone, I was just trying to find out what my options were before driving over an hour. I even said I was happy to wait for a call from Dr. Nikola or anyone on the team whenever they had time. Instead, I left the conversation feeling like I was inconveniencing her for asking a reasonable question. It was an unexpectedly dismissive interaction, especially considering I've been a patient for years. I hope it was just an isolated customer service issue.

    My family had a very concerning experience at Robson Crossing Dentistry. One of my parents who is…read moreelderly and on a fixed income, was quoted a total price of $$$$ for dental work. We received that quote both verbally and in writing, and the amount was paid through financing. After the process began, the office attempted to add additional charges of approximately $2,000 more. This was extremely confusing because we already had a written quote for the full treatment plan. When we asked for clarification, we did not receive a clear explanation. While there are some staff members in the office who were kind and professional, our interactions with management were very disappointing. Instead of working toward a reasonable resolution, the situation escalated unnecessarily. I am sharing this experience so others--especially families helping elderly parents--pay very close attention to written treatment plans, quotes, and financing agreements before proceeding. My parents worked hard their entire lives and now live on a fixed income. As their child, I will always advocate for them and make sure they are treated fairly. I simply encourage anyone considering treatment here to review all pricing carefully and ask detailed questions before committing.

    Photos
    Check in counter
    Check in counter
    Front desk
    Front desk
    Waiting room - December 2024

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    Waiting room - December 2024

    Oakwood Smiles - generaldentistry - Updated July 2026

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