One of the best Home Depots I've been to Better than the ones in the US too…read moreHere the selection is much much more than the other Home Depots Had gone to pick up air vents for our home from here as they were not available in their other outlet Here I could find mega packs which I could not see in the other outlets There were excellent stuff on sale and really visible The employees could be seen in the aisles too unlike the other outlets The visibility of employees help as I could easily find what I was looking for I actually loved my experience here as I was not aimlessly looking around I was actually not clueless had the employees here helpful and could easily pick up what I was looking for I could actually see the difference in service and managed to pick up so much more Will now on visit this particular Home Depot outlet only

I wish I had read these reviews prior to going to this Lowes, Heart Lake Brampton store. The worst…read morecustomer service ever!!!! They treat you as if they are giving you a favor. When I went to make this large purchase 3 weeks ago in their pluming dept., we were greeted by this nice woman and she helped us thoroughly. I was impressed with her customer service and gave her an excellent review when she sent me the survey. Two weeks later, when some of the materials we bought were broken and had to return, we were given a little attitude. Unfortunately, you do not realize that things are not working properly until you install them and have the water run. The following week, one product had a leak so I contacted this woman in plumbing to let her know that we will be coming by to return it, no response from her. I tried messaging her again, no response. We ended up going to the store only to be treated with disrespect by this expressionless, rude, uncourteous woman (apparently a Manager) who didn't even bother to say 'hi' and gave us this weird look as if asking 'what do you want'? I could sense this was not going to be a pleasant experience. She refused to return the item as it is not hygienic and it is not their policy to return an installed item. I said how would you know if a product is working until you install and run the water? And if it's not working why does your policy say that we can return within 30 days. She was speechless and didn't like me questioning her. She told us to go back the next day and someone will replace the time as she was understaffed at that time. We went back the next morning and asked for this particular woman as we did not want to start with the whole story with a new person. They had to page her 3 times and finally arrived with a long face. I almost felt like saying 'I am sorry you have to work'. Again, no hello, didn't even speak to us and gave us a stare. She told another woman at customer service to get us the item. When this other woman requested someone from plumbing to get us the item, a mature man came and didn't even listen to what we had to say. He had met us when we bought the stuff originally. He finished his job in one sentence by saying it's not Lowes problem. You go to the manufacturer. I simply told him I am not satisfied with the answer he is giving me. He walked away while I was still talking to him. At this point my husband got mad and said 'we are still talking to you buddy' and he mumbled something and kept walking. I didn't want to create a scene, and asked for the store manager. Guess what? No store manager made an appearance. But they had the item in stock and could replace it. When I went to check where he got the item from, it was from a previously opened box which was probably returned by someone and still could be faulty. By now, we had wasted two days and I was almost in tears and exhausted, needless to say stressed out. After all this, I still don't know if the replacement part they gave me is working or not. I have to wait for the plumber to reinstall. I am writing to Lowes corporate office and the store manager after posting it here. They are supposed to be a customer service store and should not have customers facing staff who have no manners or training in customer dealings. I could not believe the expressionless woman was a manager. If these are the types of people working as managers, one can only imagine the staff...... We will never forget how rudely we were treated by Lowe's staff. We will not be going back again!!! We will escalate this complain to corporate office.

Worst company to deal with. Their concept of 'Customer Service' is a friggin' joke. Home Depot and…read moreRONA have way better standards. I placed an online order a week ago for 3 items. Part of the order was to be shipped and the other 2 items were in store pick-up only (could not be shipped). So I waited expecting the order to arrive, just like with any other store. But no emails arrived. No messages. No calls. Then one week later, part of the order was simply just cancelled. No reason given. No way to get in touch with customer service and no way to ascertain any order updates. Got their online so called Toll Free Number in the order cancellation email they sent me, turns out that number is NOT IN SERVICE. An official toll-free customer service number, attached to all their emails for everyone to call... was not in service. Great! Not to be deterred, I initiated an online chat with their customer service reps, waited for 45 minutes to speak to someone. The agent "Jennifer S" was somewhat helpful but could neither provide me with any order updates, nor could she directly cancel my order from her end. Had to call the store. The store would not pick-up. waited for another 45 minutes. Still no mojo. By now, I have expended 1.5 hours simply trying to get someone (either at the official customer service center or one of their stores) to simply CANCEL my entire order because I am tired of waiting and talking. But guess what, they can't even do that... The agent takes their time to reply back and angrily harps at me, each time I ask for an update. So for my 2 cents... Do yourself a favour and stay away from this company! You'll thank me later...

Lowe's being one of the best home improvement stores has a vast selection of home products Maybe…read moremore than their competitors in business However the drawback here is they hardly have any people to help and the ones there may be very old in their job hence lack that drive The store has a really huge selection of the most beautiful Christmas trees, electric fireplaces , snow blowers chandeliers lights, snow blowers and every single thing one could want for a home But I somehow never end up buying from here as nobody to help you find things or understand the products I did find some in the lights section to help but the man was very angry that I wanted help was rude So we left from there and bought stuff from another place Besides their awesome collection they also have some stuff on great discounts Will probably pick up my fireplace from there this month Great stuff Fabulous prices but if you think you could need help to find or understand a product Forget it I only go here when I know the product I want Recommended for it's awesome selection

I would like to thank Majeed at the Loews on Kennedy road in Brampton for helping me. This is my…read morefavorite Lowe's location because I find the staff are all helpful. Majeed is always helpful and is knowledgeable especially in the plumbing department.

I made a purchase at Sheridan Nursery Etobicoke in early February but due to the weather we agreed…read moreto delay the delivery date until the end of March, weather dependent. The delivery driver, Anthony gave me his cell phone number so we could coordinate my delivery date. Awesome service! On delivery, Anthony, and his helper Nick made the delivery so easy. Thank you kindly, Sheridan Nursery Etobicoke!

Absolute Garbage Company - I bought 4 rolls of sod. When I unrolled them at home, 3 were virtually…read moredead. Went back the next day and they refused to do an exchange or a refund. They take absolutely no responsibility for selling dead product. They lose at the end because I've been spending between $400-$500 per year there for at least a decade. I'll never go back there. They've lost a customer for life.

Another great experience at Van Dongen's...I was looking for a Colorado Blue Spruce (5-6 ft), but…read morewas also suggested a Baby Blue Spruce by Micheal, after some thought & information/pics provided by Michael & Mark, I decided to go with the Baby Blue Spruce...this was all done through email exchange including some very reasonable pricing. When I went to pick up the tree the folks at the cash-out were friendly, looked up my account & saw the special note on pricing left by Michael & put through the transaction. This company is a pacesetter in Customer Service....not to mention their plant material is always top notch...offering lots of information on planting if you plan on doing it yourself. WELL DONE! I will be back!

Great experience. Excellent/huge trees - Nothing like you see at the box stores. I was looking…read morefor a signature piece for the front garden. Looks great!

****15cm cut on my leg on a faulty security tag, needed to see doctor and tetanus shot…read more absolutely no help from manager, just a "whatever attitude.** NO call back or concerns, They should be accountable , as well as these tags are on childrens stuffed animals. And no one at headquarters will even give out their number. just an awful irresponsible location and company.

I'm sure there are good nurseries that treat their staff well like Terra or Jade Gardens. Sheridan…read moreisn't good to staff especially students. I was embarrassed by the way the male manager spoke to a young person. I had to leave.

Very disappointed in the unscrupulous business practices of this company…read more I waited 5+ weeks for delivery that was quoted as 3-4. There was zero follow up or response from sales staff when I checked in. I was offered the opportunity to cancel the order which I did but then the story changed that the lights were shipped (dishonest) So, after cancelling an order, being called stupid by the owner and them not honouring their word they continue to not reply to emails after 9 days... You should be ashamed of your poor treatment of customers Angela. Not sure how you sleep at night.

From the owner: Direct Interiors is a one-stop-shop for all your furniture and decor needs with 37 years of…read moreexperience! Our furniture showroom houses 2-floors of quality designer furniture that can be customized to our clients' needs. We also specialize in exquisite interior design and will be able to transform any home interior to our clients' wishes.