It was great seeing Shawn yesterday for my flea, tick and mosquito treatment! He is always knowledgeable, friendly, and very contentious about taking care of my yard especially around my flowers and vegetables. He takes great pride in his work and is an excellent representative for Greenix! read more

this company is a scam. avoid at all costs. never in my life have I dealt with such a scammer/ fraudulent business. you will be locked into a monthly charge with threats of a $200 cancellation fee. and even when you do attempt to cancel, after 5 months of calling, emailing, turning technicians away at the door, you will still be locked into a monthly charge. whether on the phone or with a technician, you will always be mysteriously one person away from the person who can cancel your account. calls and emails mostly go unanswered, with the occasional automated message response. this company is the worst. avoid. read more

Absolute clown show! They do not show up as outlined in the contract. When they do show up their people are not trained properly. DO NOT USE THESE CLOWNS! read more

I was told they come monthly, they come quarterly. Product doesnt work, returned home after 1 year and the home is a disaster! No exaggeration or drama added. read more

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Not only was I lied to about how the only way they'll come out and treat my properties is if I lock into a 12 month contract with them? Even though all I needed was a one time treatment after not paying a bill, because their treatments weren't working and they wanted to charge me 100 extra dollars to redo the work they guaranteed after arguing with them about it, they refused to come out to my house for months. And shut my account down and sent it to collections. I've been in constant communication with them.They know that i'm waiting on my tax return to pay them.And they know I wasn't paying them because they weren't coming out to my house.But now, for some reason I have to deal with collections do not ever use this company. read more

I am writing to make you aware of how unprofessional your team's behavior has been, and to strongly suggest that they respect clearly posted "No Soliciting" signs--both in neighborhoods and on individual homes. One of your employees came to our house on Tuesday and repeatedly banged on our door for nearly 30 seconds straight. Our door clearly displays a "No Soliciting" sign. It was not until I spoke through our doorbell camera and stated that we were not interested that he finally left. I have also heard multiple complaints from neighbors about the same individual--described as traveling on a scooter--being overly aggressive in his sales approach. This includes returning to the same home multiple times after being told "no." I understand that commission-based work can be demanding, but this approach is not only ineffective--it reflects poorly on your company. I strongly encourage you to address this behavior with your team. read more

We live in a clearly marked "No Soliciting" neighborhood as well as directly above our doorbell is a 2"x5" NO SOLICITING sign. He still rang our doorbell. I asked if he saw the sign and he stated yes but he wanted to show what he had anyways. Stating he didn't care about the sign as well as a misdemeanor charge if we called the police as in Williamsburg Va it is a misdemeanor to solicit in a no soliciting neighborhood as well as homes clearly marked so. Kyle/Taylor whatever your name is, is rude and disrespectful to be so blatant about it. No apologies and rides his little 2 wheel scooter through peoples yards. read more

PLEASE do not do business with this company. They will rip you off!!! They have the absolute worst service and their prices are extremely high. The worst part is that you're locked in a contract that you sign on-line but never receive an actual copy. I was with Orkin and should have stayed. They are a much better company. USE ORKIN NOT THIS COMPANY. read more

They came door-to-door and convinced my wife that their service was better and less expensive. The service was good, but their practice of signing you up for a two-year contract was not mentioned during their sales pitch. Then, when you try to cancel, they tell you it's a $299 fee to end early. read more

This company is a rip off! They trick you into signing a contract and do not explain anything. They charged us when they hadn't even been to our house that month. Then, they sent my husband a text saying they were going to spray today. the ground is COVERED in snow... what the hell are you spraying. So he called to cancel and they are charging a 199.00 cancellation fee. These scum should be arrested. read more

They continually change appointment time with no warning, then I get a message indicating the new day, a day on which I will not be home. They then send me a message indicating I do not need to be home for this OUTSIDE service, problem is that it is INSIDE service. Their left hand does not know or even seem to care what their right hand is doing. They are only interested in charging my credit card. They are the WORST I have ever dealt with. read more

I signed up for Greenix in March to address a mole/vole issue causing holes in my lawn near my home. I was told that their service would help identify and resolve the issue over time. Over the course of several months, the only action taken was replacing bait in the black boxes. No inspections or additional assessments were performed. Instead of improving, the problem significantly worsened..the number of holes in my yard tripled between March and September. In September, I raised concerns and someone did come out to look at the holes. However, no new solution or plan was provided, and Greenix continued doing the same thing: changing bait boxes, which clearly was not working. After a third phone call, I requested to cancel my service due to lack of results. The account manager could not offer any alternative solutions beyond the bait boxes. I explained that I could purchase the same bait boxes on Amazon and do exactly what Greenix was doing. Despite the service being ineffective and the problem getting worse, I was told I could not cancel without paying the remainder of the annual contract. Greenix took no accountability for the failure of their service or the worsening condition of my lawn. Overall, this experience was frustrating and disappointing. I paid for a solution, not just bait box replacements, and received neither results nor reasonable customer support when concerns were escalated. read more

The sales rep was quick to schedule an appointment, but nobody showed up, no warning that there has been double . I spent almost an hour on the phone, trying to figure out whether the technician is going to show up. The customer service was unprofessional and one person hang up on me. I will go and find somebody else read more

They flew my fiancé from California all the way out to Delaware with all these promises of money and food and housing. Tell me why he's not being fed or giving money. Don't work for this company. read more

do not waste your money. We signed up because of mosquito issues in the past. They are charging us $100 each month to spray for mosquitos. Their service is to be monthly and according to their Facebook page they would come back within 48 hours at no charge to retreat if there was still a problem. We cannot go outside our house without being barraged with bites. My granddaughter was outside for less than 5 minutes last night and got 7 bites. This is normal cause it happens to me every time i go outside There has been no rain here in a month so it's not due to standing water. I've called to get a treatment and all i get is lip service. They stated they would get us expedited treatment and when we got the text of the expedited date.... It was 4 days AFTER when our regularly scheduled monthly service would be. Do not fall for their trap of lies and unrealistic expectations. Save your money. We are contacting the credit card company to stop them from getting another penny. We can do at least as good by going to Wal mart shed getting spray for $10 and spraying our yard ourselves. They said the cancellation of their contract is $149. Guess what. Both sides of the contract have to hold up their end of the deal. sue me if you want. I'd rather fight you in court than give you one more dollar to do nothing about our issues. Just warning you. There are other companies out there that provide this service and do a better job. Th the bad part is that they don't follow up in doing what they say they will do but they are great at billing for their service read more

Greenix Pest Control - This is that they promise definitely not what you get - Pest Control Near Me - Downingtown, Pennsylvania

I have learned that Greenix has not been performing the services that I have been charged for on a regular basis. On at least the last quarterly service, the technician did not execute the granular defense around the perimeter of my home (several feet away). He also failed to spray around the foundation. With respect to the granular treatment, he only dropped a small amount in a couple locations. This service is to spread an entire line of defense around the home. With respect to the foundation spray, they are to spray up and down 2-3 feet around the entire home. The technician did not even remove the sprayer from the van. In raising the concern to Greenix, Two phone calls with a call center only resulted in their reading of a script with no attempt to actually resolve the issue. A third call with someone who is presumably in a position with Greenix, resulted in his stating that the technician indicated proof of applications byway of documented usage of quantity of chemicals. After informing him of clear video footage showing that the technician absolutely did not apply treatments as paid for, he reiterated the documentation as being proof. I have no reason to believe that any treatment was ever completed as paid for. read more

Grenix was a big disappointment! The rep was great but the service was terrible. I believed they'd help deal with a post problem and paid 400 for the service. They didn't do what they said and claimed more germane would be "overkill" meanwhile we STILL have pests. The most disappointing part was thati called and talked to my original rep who offered to restay the service which was the right thing to do bc the tech didn't apply the treatment as was discussed and but then that offer wasc overridden by another person in the company. If you want a company with integrity and good flow through DON'T USE GRENIX! read more

Greenix did not do what they told us they would do in the time frame that we had specified. Kept putting our calls on hold to "talk to a supervisor". Did not return a call as promised. We finally received a refund of the deposit after several phone calls. Would not recommend this company!!! The person answering the calls is in a different state (or country??) and has no idea how long it may take to get a technician out to do a job. Call a local pest control company for better service and a better price! read more

Sorry to read so many negative reviews. I must be overlooking or missing something that I'm not experiencing. I always receive a quick response to service requested when needed in between contracted service visits. Latest request was near my scheduled time but due to an ant problem needed to have date moved up. They accommodated my request within a few days and in addition to the ant problem being resolved, a couple of wasp nests were sprayed and removed., one of which was above the front door of our house. The only negative comment I have is regarding the billing method. I would rather direct pay myself as opposed to having payment automatically charged to a credit card. read more

Worst bug control company in West Michigan. They have been terrible to deal with and still have bugs. For the cost they charge we shouldn't have to do the work ourselves to get rid of the bugs. read more

They are not good! Their marketing is aggressive but their job is cheap and careless. Canceling service is enormously difficult. I have been calling for cancelation multiple times. I haven't got the service this January. But I have to pay to cancel the service. Horrible service! read more

They did not treat the bees from the opening inside the house. They just sprayed from the outside. Bee activity remained 10 days later

We used Greenix Pest Control services for 2 years, we were decently pleased with their service. The service guys are very pleasant and respectful. I'm giving 3 stars because, we were never free of ants and carpenter bees like they said we'd be. Also it is nearly impossible to cancel. There's no option to do online and the people answering the phones have English as a second language, so they're hard to understand. When you do get a representative on the phone they're super salesman-ey trying to get you to stay on at a $20. discount. There's a cancellation fee of $200.+ if you cancel early. Which I know I signed a contract, it's just icky to me. read more

Stay away from this company. What a rip off. Terrible customer service and they overcharge.

I am very unhappy with this company. They showed up at the wrong time, only did half the job. Then sent another person out. Was here 10 minutes, did nothing. Many emails and phone calls since July 1. Promised via treatment. They cancelled. I was finally able to cancel future services but told that a refund of initial money was not going to happen Very disappointed read more

These people are scam and don't respond well at all. They charge cancellation fee even if you stay with them for more than a year. The worst company I have ever seen. I would give them a negative 5 star rating if possible. read more

I had a mole problem and Abbee came this morning and set traps, also found out I had voles, she was so helpful and knowledgeable. I hope she comes again. You have a good employee. Darlene read more

DO NOT USE THIS COMPANY! the service was bad, technician would be done with treatment in 15-20 minutes . Still had pest problems. additional services recommended for specific pests and rodents. Multiple monthly fees charged prior to service date. Finally canceled service only to be charged a hefty cancellation fee even though I was a customer for over 5 years. Their customer service department stinks as well. read more

This has been a very bad experience. They came to take care of the bees in my house. They did some spraying which was not effective at at all. I had to hire another company that took care of it within 24 hours. read more

Representatives were very polite but I was not really interested in a subscription based program. My current pest company charges per visit as needed which is cheaper than Greenix. Called the 800 # / cancelled the contract and received a email confirmation of cancellation within two hours. read more

They took over my Insight contract. However, they will not honor my contract inclusion of rodent control. They keep stating I need to pay them another $30/mo for the coverage. There service has not been satisfactory They missed service for the winter months. I think if you send them an inquiry the reply is by robot. Managers are not nice. Avoid interaction. read more

Payed $108 in July for them to come out. They came out a few days later and the guy rang the doorbell. I spoke to him thru the doorbell and he told me he didnt no what he was doing?! I wasn't home so dont no if he did anything but I know it didnt work. I called to cancel a few weeks later. After months I recieve a bill for $679. I called they said they waive that bill but I'd have to pay $299 cancelation fee. This company is a scam. Im not paying them almost dime more and would absolutely not recommend them. read more

This company has the worst customer service I think of any company I've dealt with in years. I tried to set up a termite inspection to have a termite prevention system installed. They charged me $99 before even coming out to do the inspection. We scheduled the inspection for Friday between 8 am and 12pm. So I waited. And by 11:45 after seeing or hearing from no one, I called them. The woman chuckled and said oh it's because she forgot to submit additional paperwork. Then tried to reschedule me whereby I canceled it because this is the second time this company has failed to come out for a scheduled appointment with me. After canceling the termite inspection and choosing a different company, they went ahead and scheduled me for the following Monday to do the termite inspection AFTER I canceled. I called them back and was on the phone for a half hour haggling with the customer service representative who is insisting to still schedule me for the termite inspection that was supposed to happen today. Furthermore, I asked for my $99 to be refunded and they were struggling to get that straight. They wanted to give me a credit toward my account which I'll be canceling anyway. You would think that with all the Pest Control companies that exist out there today that this company's CEO and higher-ups would actually pay attention to the failures of their customer service people and do something about it. They need to revamp their entire climate and culture of their organization. read more

I will start off saying why they seem like very nice people to deal with. Well, that being said, i've had them for the last year for them tiny little ants. Needless to say, they took my money, and the ant problem was never resolved. Every time they were here, they said, give it about two weeks, if not call us back And we'll come out and do more. And they did come back out. But the problem, it's still a problem. We will never use this company again for anything. DON'T WASTE YOUR MONEY! read more

2 different young whelps on segways cruising door to door playing hard sell on 2 different weekends. They've been reading too many sales manuals because they won't accept "no, not interested". Even when I told them I have a pest management service that I'm happy with. Sorry, but I don't respond well to yapping hard sell, especially door to door. I finally told him to shut up and leave. Give me a break! read more

scam scam scam scam scam!!!! run away!!!! i have called to cancel so many times and they keep charging me! i didn't sign up in the first place! read more

when you call Greenix, it's not a once and for and done program. i guess employees are trained to sell rather than details to their "pest control program.". I just wanted wasps removed from pool fence, told $31 initially and pest control guys came next day - left a form of pests sprayed for...including "rats!" ???? trust me when I say we don't live in a dump with anything remotely attracting rats! the pool fence looked untouched. bottom line / the first charge of $31 came and paid. and seeing a lot of wasps!! I called. takes more than one application. 2nd bill came $49! THEY ONLY COME QUARTERLY! unless I pay additional fee - wasps are out in summer and summer lasts three months so if have to pay additional money and get billed for no service except the one and only service I did get! I "can cancel anytime." EXCEPT the don't tell you over the phone only if you pay the full contract price- close to $300! that's on the legal language in an agreement that is pages long and intentionally misleading and written that it would cost you an attorney to decipher! that's how you know you've been scammed. when a company cant give you basic information of cost, frequency of applications, and addressing every insect under the sun EXCEPT that which you want eliminated. WHEN YOU CALL BE PREPARED TO SPEAK to the " account manager.". His job is to tell you they have your conversation recorded / immediately after I cancelled this scam service they billed my credit card. lesson learned. word of advice - save your money and frustration and don't use this Greenix. I'll go back to my cans of Raid! read more

These people bang on the door and ring the doorbell at 8:00 at night and then refuse to leave!! He was rude and obnoxious and refused to get off the property even when we threatened to call the cops. We finally had to slam the door in his face. I would NEVEr use these people! If you want business, send out flyers! Do not send these rude people to my door constantly! read more

I would rate Greenix no stars if I could! Called to have a wasp problem taken care of. Not only didn't they take care of the problem it was worse the next day! When I called back they told me that was normal and it could take 2 to 3 weeks. I told them they were buzzing around my front door they said to use the back door! I said what if someone comes to the house they said put a sign on the lawn! An Amazon drive did come to the house and threw my package and ran back to the truck! When I pressed them to have something done they said next week! I pushed for Friday and they told me someone would be out. No one showed up. I received a Text late in the day telling me they would be out next week. Called on Monday and told them I didn't want them to come out any more they said I still would be charged a cancellation fee! I was charged $400 for nothing. called another company and the problem was gone the same day!!! Be warned about Greenix! read more

Wish I would have come here first to read all the terrible reviews before signing up with this crew. They do nothing more than your average handy man could do, and usually less. They didn't fix my pest problem and won't let me cancel without a massive cancellation fee. Do NOT sign up with these guys - you will regret it! read more