we do everything we possibly can to make your issues go away. If you are a Sentricon termite customer then we are at the mercy of Corteva. I as the service manager make every effort to contact you to let you know what happens if contract is not renewed. sorry you're disappointed but maybe you should have responded to the numerous notifications you received. read more

Paid over $1000 for termite bait stations. Every quarter they were to come and check them over the year, they even told me how to check the stations myself. I did periodically check and the indicator never appeared. They came twice and gave same report each time. A year later I get a bill for the up coming year. I'm retired and not in a position to pay $350 yearly when other exterminators come and check for free or substantially less. A couple of weeks later while weeding my property, I noticed holes in the ground where the bait stations were. Jones came and removed them all. I wasn't notified and was told initially I owned them. I called them and was told they were not mine. Long story short, I went to Amazon and bought new stakes from Spectracide for $50. Slipped them into the vacant holes that Jones left. Jones rep nice but totally misrepresented service !!! read more

Always, always, always get multiple estimates. People have been saying this for years and here is a great example. We recently had a very expensive new roof installed on our home. In the process the roofers uncovered what they said was active termite activity. Yikes! What's a homeowner to do? I called the big name in pest control. You know the one. Their name begins with a "T." A very nice guy said yup, termites. A cure would be $2200+. Yikes again! Our second estimate was from Jones. Another very nice guy Chuck (Charles Applegate) inspected our property thoroughly and basically said out roofers were full of crap. No termites but a minor deal with carpenter ants that was cured when we installed the new roof. Here was a guy that's in the business of selling a service and he tells me I don't need him. Businesses that are that honest deserve to be recognized and maybe this review will help. I may not need Jones now but you can bet they will be my first call if I ever have a pest control problem in the future! read more

I called Jones Termite & Pest Control about removing two hornets nests on our property, and they were able to come out the next day. They did a fantastic job, and were friendly, professional, and easy to work with. Highly recommended! read more

I called Jones Termite convinced of a termite infestation in my 3rd floor bedroom. I talked to chuck who explained termites on the 3rd floor are unlikely but offered to come out that same afternoon and have a look. He arrived promptly and assured me it was simply a colony of ants. After providing a detailed and informative comparison of ants vs termites, he advised me how to rid my bedroom of these ants simply with a vacuum and masking tape to seal off a crack in the ceiling. What a great and honest guy! Thanks chuck! I appreciate your time, and expertise-- will definitely keep you in mind and refer anyone seeking termite remediation. read more

Nice folks with reasonable prices. They took down a small hornets nest in no time for a reasonable fee. A good reason to go with the local guys. read more

I had bed bugs. I called Jones and found out that they are now using the PSU developed product, Aprehend unlike the previous company that I used two years ago. The staff had several conversations with me and replied promptly, answering my questions with patience and without pressure. Two nice men came and treated my basement. Unlike with the standard chemical treatment, there was no vacating the house or extensive preparation. Also the cost was much cheaper to. read more

We have been clients for 7 years. They always follow-up to set the appointment, sometimes needing multiple calls to get us to make time in a double-income family. They're always responsive when we ask them to make a special trip. They always work with us to schedule service at a time convenient to us. Their prices are also reasonable. I recommend Jones without hesitation. read more

I called Jones Termite & Pest Control in Broomall after a visitor to my home said he saw signs of termite infestation. Chris Mouraview of Jones arrived on time and inspected my home, concluding that I had no termite or other infestation and did not need Jones' services. There was no charge for the visit. Two thumbs up for this organization read more

I used Jones Termite and Pest Control when we had wasps nest in the outside wall of our house. Their rate was cheaper than most and came with a 30 day gurantee. When he could not get all the wasps on the first try he came back 2 more times all without additional charges. We think the nest was pretty far away from the entrance so it was hard to get the poison to the nest. read more