We had an occasion to use this company and all I can say is that they are terrific. They came as…read morepromised, reviewed what I thought was an issue, explained all to me ( there wasn't any issue) and said goodbye to the service guy who's name escapes be but was so nice. There's not a whole lot more to say other than I liked the service guy, I liked their dispatcher, and if and when I need help with my heater , they will get the first call.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

I had a great experience with Water Heaters Only! They were quick to respond, showed up on time,…read moreand explained everything clearly. The technician was professional and made the whole process stress-free. My water heater is working perfectly now. Highly recommend them if you're in Pompano Beach!

Adam and Carl came out to replace my water heater, they were professional, friendly and fully…read moreexplained what needed to be done. The job was done quickly with no mess. They also give a six year warranty on parts and labor, which is better than the manufacturer's warranty. Oh yea, in addition, took care of the permitting process. Thank you.

After seeing the great reviews for this plumbing company, I called early in the morning and Dean…read moreanswered. I was thrilled he said he could come to our home in the morning, and he even arrived ahead of his scheduled time (which was much appreciated). He was able to resolve our clogged pipe issue quickly, and his fee was definitely fair. He was very professional and personable as well We will be utilizing his plumbing services in the future.

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

Replaced all my master bath fixtures with lovely contemporary Kohler brushed gold and scheduled…read moreBradshaw Plumbing to do the job. Joey, their great competent tech, came out on time and got to work. Many boxes with many parts, including a Roman bath tub fixture. He had to remove a front facing marble tile panel to get access to the inside mechanics under the tub. He's amazing, so polite and was on task to get this job done with expediency. Removing the corroded 20 year old fixtures, replacing with nice new sleek ones was a pleasure! Don't hesitate to call them and take care of some long awaited repairs or replacements.

Their were busy but came in a couple of days with the right part and the right technician after…read moresomeone else didn't fix it right with knock-off parts. The price seemed fair.

If there was a way to give negative stars I would. Everything they did was a disaster. They did a…read morebait and switch to secure the job that went from a few thousand dollars to $20k. The price only went up after they knocked a huge hole in the cement wall outside so I was a little pressured to do it. The job was supposed to take 5-7 days. It took months! Months of having a gigantic tunnel under my home. Filling with rainwater, a huge whole in the exterior wall, and my back pavers destroyed. If I didn't call them daily, they wouldn't show up to work. When I did call them, they seemed like they had no idea about my project. Again, this went on for months. When it finally came time for an inspector to approve the job they laughed at how bad it was. The original leak was still leaking. They said it was unsafe and it fails for many reasons. In the end I don't even think the original leak was fixed as the problem that made me want to have it fixed is still there. There's so much more to write but it would be too long. Every day for months was a disaster.

I contacted MainLine Plumbing in Pompano Beach, FL, on 4/24/2026 regarding an after-the-fact…read morepermit--also known as a legalization--for a bathroom remodel I did in my house. They sent a plumber on 4/27/2026 to provide an estimate to pull a city permit. He told me it would cost $1,200. I was astonished because the architect who drew the plans told me it should only cost around the city's actual permit fee of $500 to $600. When I refused the initial price, the plumber went outside to talk to his boss, came back inside, and lowered the price to $900. Because I was in a tight spot and needed the permits and approvals to finally resolve this issue, I agreed. Next, a woman in the office tried to insist that I pull a "structural" permit instead of just a plumbing permit. I did not ask for this, nor was it necessary, as the remodel did not involve any structural issues. She kept insisting, but I stood my ground and said no. They finally agreed to pull just the plumbing permit, as requested during my initial contact. After I paid the $900, they pulled the permit and emailed me a copy. I waited and waited, until one day I received a violation letter from the city stating that I was going to be fined because an inspection was never requested. I was shocked; navigating that process is the plumbing company's job, and I had no idea how it worked. I frantically tried to call them, but their phones were not working. I then contacted the city, and they informed me that I could not schedule the inspection myself, but the company had to do it. The city provided me with the owner's phone number. When I called him, he calmly said, "Oh, yeah, our phones are down. Send an email to Tiffany and she'll make the appointment." Tiffany scheduled the appointment for the next day. However, when the inspector arrived, the plumber never showed up. It was just the inspector and me. I had no idea how to proceed or what to say. The inspector told me he could not pass the inspection because he needed the plumber to explain the materials used and the remodeling process. Desperate and in tears, I called the architect who drew the plans. Thank God for him--he told the inspector he would handle it and briefly explained what I had been through with this bathroom. The inspector accepted his explanation, and thankfully, I passed the inspection. In summary, MainLine Plumbing was completely unprofessional. They tried to take advantage of my situation to make me spend more money by upselling and price-gouging me for a "structural" permit I did not need, on top of an already expensive plumbing permit. They were unreliable with their communication and follow-up. To make matters worse, they left me to handle the inspection alone when they should have been there to answer questions or address any issues that arise. It was a terrible experience!

I never leave a bad review, I just don't bother ever working with them again. However we have…read moreincurred a lot of unnecessary cost because of this business who call themselves a plumber. I feel it's not fair they continue operating under this guise of NO INTEGRITY or Professionalism. Reputation is everything. We hired Priscilla's to fix a leak in the closet at a rental approx 2 months ago. She tore the wall out to get to the leak, reasonable and then proceeded to tell us what was needed some additional caulking. Okay, you are the professional, please fix it. She did not really want to do the work, I am assuming because it was not a home run for her. She left the wall open after she caulked. We had to pay to have the property engineer fix that back. Fast forward to now the leak is back !!! She never fixed it. Definitely will not call her and it was never fixed even after all of that extra cost and aggravation. I would never recommend this business and I always support local. They are a scam and after sharing my experience have learned others have had the same issues just did not bother posting. If I would have known I would have not called her. I want people to know so you can save your money. Priscilla's is the worst. No stars if that was an option.

Great same day service. From the call to the work, they were very professional and helpful…read more Honest service as well. I initially thought it was a hot water line issue, which would have cost a good amount of money to remedy, turned out to be a much less expensive and serious problem.

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Great job. Derrick showed up on time and found an immediate solution to our outdoor faucet pipe…read moreleak. He fixed it quickly and we were back with water for the whole house

Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.