Hi Brandon, my floor planks should not be gapping after 3 years. I have no pets, children, or heavy…read moretraffic in my home. My neighbors that built new homes during the time that I did are not having this issue, similar floor plan, with kids and pets. Your company may do quality work, unfortunately that was not my experience. The floors were my biggest excitement of my 4th new home knowing it was custom to my liking and also knowing I was spending whatever was needed to have the LVP flooring throughout my entire home no carpet to be disappointed.

Their customer service is great, and the installers were awesome!…read morePolite, respectful, very knowledgeable!

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

They only get one start because I HAVE to rate it somehow...NEVER again will I ever go there. On…read moreFriday at about 6pm I visited their location only to find out I had a $10 credit...from THREE YEARS AGO I NEVER KNEW ABOUT. Everyone was too lazy to get up and speak with me - there were two men behind the counter that looked like I was bothering them by walking into their empty store. The woman, to her credit, did look welcoming but was headed out the door as her day was finished. So the salesman who I spoke with on the phone previously came in from smoking (while the other two just sat...staring...and NOT CARING). He did warn me my grout isn't in stock anymore but he couldn't see my file because I only had a credit and no file. He was kind enough to help suggest Home Depot (another bad experience) and Lowe's where I got the match. I am so appalled by the behavior of the two people behind the counter that couldn't care less I was in the store - I hope the man who did help me keeps up the good attitude...

I now have a go to company for my carpet cleaning needs!…read more I had three rooms cleaned by Carpet Care Plus. They called me ahead of time to tell me that they could arrive earlier than our scheduled time. That was a bonus! The friendly staff arrived (wore masks) and went over the job to make sure the job was clear. They worked quickly and efficiently. Carpet Care Plus was able to make my carpets look new! The carpets that I thought I would have to replace are beautiful. One room was smaller than they quoted in price so my overall cost for the service decreased. Honesty goes a long way for me! If you need your carpets cleaned, give Carpet Care Plus a call!

Two friendly technicians arrived to clean my very dirty carpets. They protected my walls and were…read moregentle with the floors. The results were great. They vacuumed first got in all the corners, then spotted and cleaned. I'm very, very pleased.

Best Buy Flooring recently did a vinyl flooring install in multiple rooms. Russell did a fantastic…read morejob with the installation and the whole process was quick and hastle free. Would definitely use again for future projects.

From the owner: Best Buy Flooring is a flooring store that specializes in hardwood, vinyl plank, laminate,…read moreporcelain tile, & carpet. We strive to have the most stock options in the St. Louis area. We offer free installation on select carpet options and competitive pricing with quick turn around. In addition, we have an extensive selection of special order options. With over 100 years of combined experience, we have the knowledge to help you with all of your flooring needs.

Torbit's was there for us 100% , they were friendly and professional. They paid attention to…read moredetail and did an excellent job installing our vinyl flooring.

It's been about 3 years since I purchased carpet from Torbits. I couldn't have had a better…read moreexperience. We had purchased a new home and were painting and replacing carpet before we moved in. I took paint samples to Torbits and they helped us match the color schemes. Our carpet was installed very quickly and professionally.

We had Fresh and Clean out to clean our carpets today…read more Scheduling an appointment was easy, and they had availability to work within our schedule. Their staff member showed up on time, and he was very professional. I felt comfortable with him in my home, and he did a beautiful job on our carpets. I was very impressed with his ability to get out some of the ware spots in the high traffic areas. Our carpets look brand new, and the house smells great. He arrived at 9 AM, and finished six rooms and the stairway in an hour and 45 minutes. It's now an hour later, and the carpets are nearly dry and most rooms. We felt the value was incredible, and we will definitely have them back again. So much easier than doing it ourselves!

They showed on time which is a huge plus. We had 2 area…read morerugs a small throw and one carpeted bedroom. They took and did a good job on the rugs offsite. It seems like the bedroom carpet was cleaned ok. It was wet/damp a bit longer than expected. However, the pricing was exorbitant and then he charged a $15 service fee to use my card. I'd be ok with that, IF it had been explained. My wife wasn't there at the initial estimate and didn't know the exact amount. When I called and questioned him about the $15 difference, he said he told my wife there was a $15 service charge. Not true. Bottom line, I should have shopped it a bit, just didn't want to spend time doing so.