The last few years have been incredibly stressful concerning both "acts of God and Man". Two years ago, our rental vehicle, a brand-new Ford Explorer, was destroyed by a hail storm, which also inflicted severe damage to our home. Three days later, our water heater caused a flood that affected half of our house. We had to vacate our home for six months. Greg and his team were there to guide us through the process, and State Farm took care of everything except for our deductible. In October of this year, we experienced a terrible car accident in Florida. We hadn't even made our first payment on our brand new car before it was totaled. We found ourselves stranded in the middle of nowhere! Once again, State Farm was there to assist us and help us recover. Greg Meyer and his team are truly a blessing. They have consistently supported us with family insurance, provided us with information, and connected us with the right people to assist us. I want to extend my personal gratitude to Jerry, Saige, Madeleine, Morgan, and anyone else in the office that I may have overlooked. If you're interested in learning more about Greg, visit his website: https://www.gregmeyer.biz/?cmpid=cp71_blm_0001 Read: About me. Everything stated is accurate; he and his staff demonstrate it every day. I consider myself extremely fortunate to have had Greg and his amazing team support my family and me over the years. The past few years have been very stressful in regards to "acts of God and Man". Two years ago our rental car, a brand new Ford Explorer was totaled due to a hail storm, the same storm caused extreme damage to our house. 3 days later, our water heater flooded half of our house. We had to be our of our home for 6 months. State Farm was there to guide us through the process and take care of our every need. Our only cost was our deductible. In October of this year we had a horrific car accident in Florida. We had not even made the first payment on our brand new car, it was totaled. We were in the middle of NOWHERE! Once again State Farm was there to help and pick up the pieces. Greg Meyer and his team is a God send. They have always been there for us helping us with family insurance, getting us information and connecting us to the right person to help. I want to personally thank Jerry, Saige, Madeleine, Morgan, and anyone else in the office that I have failed to mention. If you want to know more about Greg, check out his website. https://www.gregmeyer.biz/?cmpid=cp71_blm_0001 Read: About me. Everything is true, he and his staff prove it every day. I am one lucky client to have had him and his fantastic team help my family and me throughout the years. . read more

Kyle Massa is the man! He went over everything thoroughly and didn't rush me through my car insurance. State farm has good claims coverage reliability also. He saved me $130 on my car insurance from one phone call! read more

I have been with Greg Meyer for over two years (since I got my vehicle). The only time my automated credit card payment did not go through in the last two years and they cancelled my policy without informing me. I immediately paid for my coverage as soon as I found out. My parked vehicle was hit during the time my coverage "lapsed" (conveniently) which was 6 days. I have no respect for a company that doesn't value their customer's loyalty. read more

I had a complicated situation with a new home purchase in Austin and Kyle Massa just did not give up on getting me the coverage I needed. He checked in daily with updates and worked very hard to not only get me the coverage, but also the best rate possible. I had spoken with two other companies prior to finding Kyle and State Farm, and I was really losing hope that I could get this all sorted out. I am so relieved! Thank you, Kyle! I look forward to many years with State Farm :) read more

No words can express how much State Farm customer service has gone to the dogs. The one thing I am very dissatisfied with this company is that they raised the insurance with basically saying it's cost of living is the reason when we are in a recession. Not only have been paying years and years and no accidents but yet I get my insurance raised. That's all bs. Greg Meyer is not a trustworthy person you want to do business with. Dishonest and a bs'er. Look into a better insurance. I found one with my credit union at $350 less than what I was paying. Never ever will do business with this woke company. read more

My sister has been a customer with State Farm and Greg Meyer for many years. Her son totaled her car Dec.12th, she had gotten notice in Jan. Due to her stroke in August, I helped her get the title to her car and we took it into the Round Rock office Jan. 23, 2024. We were told it would take a week to get her check for her Lexus 2016 car. When it was over a week, we started to call and they were checking with the adjuster each time and would call her back. Never happened. I gave them my phone number to call when the check got to their office as sister can't drive (no car and because of stroke). Never happened. Finally, they had a call with sister, Greg Meyer's office clerk and the adjuster on Feb.16th, telling her the check would be in the office Feb.20th. We drove to the office after waiting 2 hours for a return call to be sure the check was there. They never returned the call and the check wasn't there when we got to the office. Was told when the check got to the office Tuesday (they thought it didn't come USPS due to President's Day holiday on Feb.20th) that Greg Meyer would drop the check off at her apartment. NEVER HAPPENED. Feb.22, sister got a call the check was at the office. I did get a person to answer the phone when I called to verify the check was there before driving to the office again. I live about 10 miles from sister and have a different State Farm agent (Jeff Coleman in Pflugerville) for at least 25 years now and never had lack of service like this. I would not recommend Mr. Meyer. read more

I would like to give Greg and his team accolades for always going above and beyond with their customer service to ensure that they are providing the best customer experience possible. I appreciate knowing that I can contact Greg anytime that I have an insurance need and that my situation will be promptly handled with care and professionalism. Greg and his team are a true representation of what being a "Good Neighbor" is all about! read more

I've been a customer since before I can remember, largely by default: when I bought my first car at the age of 15, my mom used Greg Meyer so I just went with whatever she had. Now, 11 years later, I can still say I have NEVER had a bad experience with them! Every single time I call, whoever answers the phone has been so polite, friendly, and prompt. They call me back when they say they will, they email me back in a timely manner, they take care of things like sending declaration pages to my bank, etc. I seriously want to send these people cookies at Christmas every year! They have made dealing with my auto, home, and personal article insurance policies a breeze! They offer reasonable rates that fit in my budget. We just dropped my husband's Nation Wide insurance plan, where he'd been since before we got married, to switch him to State Farm because it saved us $75/month! Like the other reviewer said, even if it meant paying more for insurance someday, I still would because I just love this company. I highly recommend to all of my friends and family! read more

This agency took advantage of my dad for YEARS and he still was loyal to them! Why? I have no clue because not only did they not reciprocate that loyalty, they try to get as much money as possible from their clients. Finally after over a decade of getting screwed over financially by these people I finally called around and realized how BAD he was getting screwed! I then switched my policy to the new company (with better coverage AND WAY cheaper rates) and now finally my dad is taking his policies else where as well. FINALLY! Greg Meyer doesn't deserve any of his business or anyone else for that matter. Only advice...SHOP AROUND! This one is NOT the one! read more

Not all agents are the same. I switched to Greg Meyer's professional team after my previous agent did not provide the the level of professional services I expected. Over the years, I have different experiences with many different insurance providers. One thing I have learned is that the quality of provider and agency services change all the time. That's why we all rely on the most recent reviews to make sure the agent, whoever we choose, will take care of our interests and all our insurance needs. I made the right choice. How do I know and so sure? During the pandemic and the winter storm, the office continued to provide exceptional services and timely response. If you are lucky enough to be in Greg's State Farm neighborhood, it is so easy to switch to Greg's professional team. I did. read more

Greg Meyer became the agent in charge of the agency where we had previously done business just as were relocating from Austin to Houston. He impressed my wife and I so much that when we moved to Houston we retained him as our agent. We are pleased that we did! He is available, helpful, professional and his caring and concern for his clients comes through in all that he does. He has staffed his office with quality people similar to him. We utilize him for virtually all of our insurance needs including home and rental property insurance, healthcare insurance, auto insurance and long term care insurance. You simply cannot make a better choice for your insurance needs than to choose Greg Meyer and State Farm! Tom H read more

Great service is hard to find these days but I found it with Greg Meyer. I would've gone with USAA which was lower in cost but I gladly paid an extra $35 a month for the exceptional service I received from Greg and his team. My family and I trust Greg Meyer and when we move back to Austin we will certainly do business with him again. read more

I have been with Greg Meyer's agency for years. They are always helpful with any questions or concerns I may have. They take the time to listen and keep me informed of what my discounts are and if I qualify for additional discounts. It's nice to have friendly people to speak with on the phone, not the automated recording. I'm very happy with Greg and his staff. read more

I've been a State Farm insurance holder since i could drive a car, which is '96. My mother was with State farm for years before that and since then we were State Farm customers. Sometime in 2009, I think, Greg Myer took over the company and our previous Agent moved on. Before this time I had two speeding tickets, all taken care of, and one accident which was no fault of my own. In 2010 I was rear ended by a drunk driver, no real damage (bumper pushed a quarter of an inch in and minor scratches). When I needed assistance I got very little. The drunk driver was arrested, but didn't have insurance and my insurance agent was nowhere to be found. I called several times and the only thing I got was, we'll let you know when we hear anything more about the driver. About two years later I received a check from the Travis County Courts, never a word from my insurance company. In 2013 Austin had floods in Onion Creek and some parts of South Austin, my car was affected by the floods which were not covered by my insurance, but again no one offered information about what to do for the damage or any options I had at that moment. I recently switched my car insurance to Esurance, because I found that I could get the same coverage and cut my rate in half (exactly half). I kept my renters insurance because it beat other competitors by $2. A few months passed and I hadn't received any sort of information, no paper bills, no emails, nothing. I assumed somehow that I had discontinued my insurance coverage all together. I decided to look into it and applied for renters insurance with an agent in Austin. I figured it would be better than continuing with an Agent I didn't like anyhow. Two days later I received a call from Greg Myers State Farm (not actually Greg Myers, keep in mind I've never actually spoken to Greg Myers - my own agent has never spoken to me). They informed me that I had an existing account and that they had taken the liberty of discontinuing my request to purchase insurance with the Austin agent. They told me that if I continued with another agent I'd loose my "longevity" discount (something to this effect). I then, 4 weeks later, needed to change my address, because I'm moving. I made this request online - on my computer after logging in to my account. This change of address is time sensitive because I need to show proof of insurance to the apartment complex before move-in. Two days later I received any email (not a phone call) asking if this change of request was legitimate. I responded yes, and that change of address request was time sensitive. That was 3 weekdays ago and the change of address has yet to be updated. Greg Myers State Farm is possibly the worst neighbor I've ever had. I never hear from them unless they want me to sign up for boat insurance (I don't own a boat), when I need them they're too busy or don't have information for me. They don't offer the best rates and they won't take initiative to keep the customers they do have. As soon as this move is done, so is my history with State Farm. read more

Greg Meyer and his excellent staff have given my family outstanding service with our insurance needs for many years. I really appreciate the friendly, supportive reception I always receive. Recently, agent Iliana Ramos spent many hours helping me with finding the best option for replacing a damaged windshield for my son's car. She answered all my questions and displayed tremendous patience with our indecision. Thanks Iliana. read more

Greg Meyer and ALL his employees are THE BEST!!***They are 100!!*** They have the "old school" office mentality like...answering the phone with a cheerful disposition, being punctual in returning calls, etc.. That speaks VOLUMES about who they REALLY ARE!! TRUE STORY.... These people went ABOVE and BEYOND for a freak of accident totaling my 2016 BMW. My friend unfortunately had to have a costly surgery in which they had to put a metal rod in her arm and a lengthy hospital stay afterward. Greg Meyers SUPER HERO AGENCY took care of EVERYTHING AND MORE!! So...to all the naysayers on here about this agency I say your not telling the whole story and when obtaining insurance of any kind you have to be pro active and use common sense and ask if theres any other kinds of coverage you should be aware of and read your policy so theres no surprises. and the prices?? are you kidding ?? they are the lowest of anyone in the ATX metroplex!! LISTEN UP Y'ALL!... get Greg Meyer Agency for ALL your insurance needs, bundle it up, and take the stress out of your life!! read more

This agency really deserves no stars; however, this is not an option on Yelp. I spoke with Chris (male) on 6/8/2016 to cancel my auto insurance effective 6/8/2016. They committed fraud on the elderly by continuing to withdraw money 6/17/2016 of $91.71. Further more they sent a cancellation notice with an incorrect effective date of 6/15/2016. Two problems: 1) wrong effective date 2) withdrew money illegally even after the cancellation date on notice. I have yet to get my money back as of 7/1/2016 and will be filing complaints with TDI and the BBB. I would never use this agency again since they take advantage of the elderly. B.Morris read more

I met Greg when I moved all of my State Farm business to Round Rock Texas from California. Greg has made this a smooth transition the entire way. He is honest, patient, thorough, caring, detailed and extremely diligent. He has been able to lower my premiums for me and get discounts wherever possible. Thank You Greg, you have a client for life!. Marla Sarkozy, Round Rock, TX read more

I've been a client of this State Farm now for about a year. I was fortunate to have the pleasure to work with Twyla who was and has been by far one of the most customer oriented of any person in any profession. Not only did she help me find a quote that worked with my budget but she has always been friendly and helpful. Even if I had to pay more, I would if it meant staying with this agent in a world where customer service and integrity seem to be a lost art with so many other businesses. read more

I have been with State Farm since 1992. I switched from another State Farm agent to Greg Meyer in 2002 because he was my parents agent. I'm glad that I did. His office is amazing! I don't need to call the office very often, maybe once or twice a year, but each time I do, my questions are answered quickly and professionally. I have never had a problem with their service. When we wanted to add life insurance in 2009, Greg Meyer met my husband and I for lunch to go over our insurance options. AMAZING!!! We were extremely happy and their life insurance rates were competitive. We currently insure: 1 House, 3 Vehicles, 1 Boat and 2 Lives. read more