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    Gregg Alford, DMD

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Gregg Alford, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Gregg Alford, DMD Photos

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    6 years ago

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    Van Bebber W Nicholas, DDS

    Van Bebber W Nicholas, DDS

    3.0
    (2 reviews)
    2.5 mi

    If you are looking for a good, caring dental practice, this is NOT the one for you…read more I have been a patient of Chad Matone's for a couple of years. I was scheduled for a crown a couple of weeks ago. I went in and as the dental assistant was preparing to do my impression, she put entirely too much of the "goop" on the apparatus. I noticed it was a lot and thought it would be ok, but I was wrong. There was so much it started going down my throat (also got in my hair) and made me gag and cough for a full 10 minutes, trying to get the stuff out of my throat. I coughed up the blue stuff for about 2 hours after I left the office. Needless to say, after the traumatic impression try, I told them I wanted to reschedule. They pretended to be concerned and I left with the office manager apologizing and saying she would call me to reschedule. Imagine my surprise when I don't receive a call from the dentist, or office staff to reschedule. The office manager was nice enough to send me a letter via USPS offering me their services for 30 more days, but thankfully I have found a good Christian dentist at another practice I will be seeing from now on.

    To start, I have been dealing with tooth pain from a failed filling I received from childhood. I…read morewent in for a consult for my options. I found then that my option was to have it removed. We worked out to have it removed a week from that visit. They gave me the needed antibiotics to keep any infection down for the week, which helped with the pain surprisingly quickly. On the day of the apointment, I arrived 39 minutes early and only had to wait 5 minutes to be called back! The Dentist and Assistant were very informative on everything that was going to happen, including my wife by keeping her informed as well, as she accompanied me just an earshot outside the procedure room . The tooth came out without a hitch and I felt COMPLETELY CONFIDENT in the staff in every step of the process. From the time I first called to set up the appointment to the time I left after the procedure, everyone was completely professional, pleasant to talk to, as well as extremely caring. Everything went very smoothly, quickly and painlessly. I would HIGHLY recommend this Dentist's practice to anyone in need of a dentist in the Hot Springs area, or anywhere else for that matter--they're worth it.

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    Van Bebber W Nicholas, DDS
    Van Bebber W Nicholas, DDS
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    Gregg A Alford, DMD

    Gregg A Alford, DMD

    4.0
    (4 reviews)
    0.1 mi

    Staff is amazing! Love the front desk staff & dental assistants. Dentist will overpromise and…read moreunderdeliver. If you are considering "COSMETIC DENTISTRY," don't waste your time here. I've spent over $10,000 on 4 front top & 4 bottom opposing incisors, and they LOOK TERRIBLE. $2,300 of that was spent on a front dental implant. Lets start with the local dental lab which they use for crowns! THEY ARE NOT CAPABLE OF PRODUCING ACCEPTABLE NATURAL APPEARING OUTCOMES. After three attempts on 4 bottom incisors, I realized that the dental lab used is highly incompetent (probably the cheapest?). To make matters worst, the dentist didn't hesitate to permanently glue 4 new crowns, which looked exactly like the previously worn down teeth (57-years). The dentists standard of quality doesn't exist, otherwise he would not have accepted them from the lab and glued them in place. The dentist actually made three separate attempts, replacing bottom 4 teeth. He had a blank slate with no limitations. At several points, I complained & made suggestions (with notes, pictures and 1-year of ignoring my concerns). I explained obvious issues which he and the lab ignored. If he addressed my concerns on lower teeth, the largest tooth above them wouldn't be crooked. Now, I'll need to pay cash to fix what they screwed up. Since he refused to correct my issues and the causes he created, I advise anyone needing cosmetic dentistry to pay more and see a specialist instead. Pictures coming soon!

    I've had some really horrible experiences at dentists in the past, but not here! I'm in the process…read moreof getting a lot of work done and so far they've been very gentle and understanding of my anxiety. Actually the atmosphere of the entire office is very comfortable. I'm so thankful they are helping me get over my fears. I don't think I'll ever go anywhere else!

    Gregg Alford, DMD - generaldentistry - Updated August 2026

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